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All 32 Patzcuaro hotels

El Hotel Casa del Refugio

Portal Regules No. 9, Patzcuaro 61600, Mexico
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Ranked #22 of 32 hotels in Patzcuaro
A recent review
4 of 5 stars Reviewed March 12, 2014
Tana N Langley City, Canada
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  • Reviews (17)
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17 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Spanish first
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English first
Langley City, Canada
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 12, 2014

We booked this hotel on-line on their own website. They took credit card information, but did not put any charges through until after we arrived. We liked our rooms but the one thing I would recommend was that you get a room off the street. I think they give you those rooms because they have balconies, but when the trucks... More

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Victoria, Canada
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 16, 2014

I never actually stayed here. I booked in mid-November and my credit card was immediately charged for 2 nights. I then cancelled, well within the time I was allowed to cancel without a charge. On Dec 6 I went to the hotel in Patzcuaro and was promised that the refund would be processed that weekend. It was not. In early... More

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Montreal, Canada
15 reviews 15 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 2, 2014

Right on main square but not too noisy, espec at night. Rooms only "light" if get one facing street. Rooms FREEZING! We eventually got lent a heater that helped but had to leave it on all the time. Warm beds, but old, faded and stained pillowcases and pillows and bed cover. Good blankets. Breakfast ok, you get choice of eggs,... More

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Kingston, Washington
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 25, 2013

Hotel right on one of the main squares, shopping all over. Staff and bellman were great, bellman found us a parking spot in front of hotel. Don't forget to visit Tzintzuntzan, and explore the many ruins nearby. Very pretty countryside, about 5 hours from Zihuatenejo and Acapulco. Will go back, definitely.

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Langley BC
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2013

We were in Ixtapa for 2 months and went to Patzcuaro for 3 days about the 20th of February 2013. The hotel was hard to find as very little signage but it was really worth the search. Its on the small square where the local people congregate. Went through the main door and "WOW", a restored 17th century structure, with... More

Was this review helpful? Yes 1
Vancouver Island, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 27, 2013

This lovely hotel is located on the Plaza Chica in Patzcuaro Centro. Lovely, quiet rooms decorated with interesting artwork around two central courtyards. One courtyard has a huge stone fireplace with seating around it and the other is the the dining area. By the way breakfast is included and includes juice, fruit, coffee and your choice of eggs or pancakes.... More

Was this review helpful? Yes 3
Windsor, Canada
Top Contributor
72 reviews 72 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 10, 2012

Having read other reviews of the hotel I was a bit leery. From the street it doesn't look like much being sandwiched between two stores. Once inside it is charming and rustic. Our group of 15 occupied rooms on two floors overlooking the central bar area. There is an amazing fireplace, although it was not lit during our 3 night... More

Was this review helpful? Yes 2
Houston, TX
Top Contributor
217 reviews 217 reviews
206 hotel reviews
410 helpful votes 410 helpful votes
3 of 5 stars Reviewed February 12, 2012

Have been familiar with this property since it opened several year ago, though this was our first stay. Unfortunately, ownership seems to have no plans to keep it updated. As other reviewers pointed out, there are lots of problems with the property. We had 2 rooms, & after 2 days we checked out & went elsewhere --- as did at... More

Was this review helpful? Yes 1
Zapopan, Mexico
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 14, 2011

I like this hotel overall. The rooms are nice and the service is good. However, the second time we stayed there, there was a smell coming from the bathroom. Since the doors to it were very close to the bed, we asked the manager to switch our rooms. We got an upgraded one for the same price, but it was... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2011

This is a great hotel. The rooms are really cosy and clean. Beds are really confortable and pillows are great too. The hotel itself is really nice, the ambience and the way its decorated makes you feel like you went back in time. The restaurant is really nice, there is a fireplace and live music saturdays night. Prices are reasonable... More

Was this review helpful? Yes 1
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Additional Information about El Hotel Casa del Refugio

Address: Portal Regules No. 9, Patzcuaro 61600, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Michoacan > Patzcuaro
Price Range (Based on Average Rates): $
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Official Description (provided by the hotel)
The Hotel Casa del Refugio offers you a specialized service to make you feel like home.you and your family can enjoy the confort of modern facilities within an original XVIII century beautifully restored building.you will feel like traveling in time to a great past in an authentic Michoacan atmosphere, full a confort and enjoy. We are pleased to serve you. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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