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NH Lazaro Cardenas

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Lazaro Cardenas 60950, Mexico
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NH Lazaro Cardenas
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NH Lazaro Cardenas
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96 Reviews from our TripAdvisor Community

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Traveler rating
    30
    36
    23
    4
    3
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7
5
1
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (35)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (22)
All months
Orlando, Florida
2 reviews
4 of 5 stars Reviewed April 26, 2015

As an English speaking guest, I felt very welcomed by Joanna Alonso since my fist visit 29 January 2015. She is bi-lingual, which I feel is a MUST for any hotel, but especially in a remote, non-tourist destination. Moreover, throughout my multiple stays (58 nights through tonight, with 10 more to go this trip), Joanna has been very helpful with... More 

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Francisco H, Director General at NH Lazaro Cardenas, responded to this review

Dear Guest I´m very grateful of the time you have taken to leave your comments regarding your experience in this your hotel, in NH we´re convinced that your opinion is the main factor to improve in all our services, but first of all, to provide you this memorable experiences. In this case Im very proud of our personnel in front... More 

Mexico City, Mexico
1 review
4 of 5 stars Reviewed March 18, 2015

I have observed that man times that the air conditioning is not good. many times leads to dehydration in nights due to less humidity due to AC. we need to keep more water bottles in the room. i have not consumed any alcohol during that stay.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Francisco H, Director General at NH Lazaro Cardenas, responded to this review

Dear Guest. Thank you for giving us your comments regarding your stay at this hotel, we will do necessary to offer you a better service with the air conditioning and also with more bottles of water in your room. I appreciate your input and we hope to see you soon with us. have an excelent day Francisco Hernández General Manager. More 

Cancun
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 3, 2015

Nice Hotel, clean, good price, good breakfast, fairly close to downtown, great service. The only thing I could complain about is dinner, it was good, but very slow, just SLOW. This was a business trip, of course Lazaro Cardenas is not a vacation place, it is an industrial place.

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Francisco H, Director General at NH Lazaro Cardenas, responded to this review

Dear Guest. Thank you for giving us your comments regarding your stay at this hotel, by what you said we can realized that your stay was satisfactory, which is a pride for us, I want to tell you that we are working on the service at dinner, in order to meet your expectations 100% on your next visit and be... More 

Seattle
1 review
4 of 5 stars Reviewed September 5, 2014

Very appropriate for business travelers. Friendly staff, clean rooms, good internet and seemed to be very quiet. Breakfast in the hotel was good as well. My stay was short, just a few days but the staff made me feel welcome and always greeted with a good morning.

Review collected in partnership with NH Hotels

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Francisco H, Director General at NH Lazaro Cardenas, responded to this review

Distinguished guest, It is very grateful to know that we have achieved all your expectations during your stay here in our hotel, but also to know that you have been feeling as in home. I shall let all our employees about your kind comments know that it will help us to keep working on with our neccesary enthusiasm and motivation... More 

Rustenburg, South Africa
Level Contributor
204 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
3 of 5 stars Reviewed August 26, 2014

I visit Lazaro Cardenas once a year and this is the best place to stay. That is not to say I love it. It is just the best there is. In fairness it is clean and most everything works. There is an acceptable restaurant in the hotel that serves meals morning noon and night, which is a good thing as... More 

Was this review helpful? Yes 1
Francisco H, Director General at NH Lazaro Cardenas, responded to this review

Dear guest, I appreciate the time you took to share your opinions about your stay in this your hotel. Without any doubt is something that makes us improve in order to give a better service for your next stay, maybe your interested to know that now 100% of our air conditioners where changed in our rooms, as well as we... More 

Yokneam Illit, Israel
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 25, 2014

Great value for money, located near the town center, good breakfast, friendly personnel. Needs improvement: noisy air conditioner, ask for quiet room when checking in, if you're sensitive to environment noise.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Francisco H, Director General at NH Lazaro Cardenas, responded to this review

Dear Guest Thank you for the time you took to leave us your opinion and comments, and I would like to take this oportunity to let you know that in NH hotels we have a great commitment of quality in our service, so will be a pleasure to attend you again. According our air conditioner system, it please me to... More 

Patzcuaro, Michoacan
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 28, 2014

The room seemed to have been recently renovated in a wooden motif (very odd for that climate), and looked like it might have come from IKEA. Very strange modular units that looked fine but just weren't very functional in a hotel. After 4 trips to the front desk and a very hot hall visit by a technician, we determined that... More 

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Francisco H, Director General at NH Lazaro Cardenas, responded to this review

Dear guest Thank you very much for your kind coments, we will always take them in mind to improve and try harder every day. We´re really sorry since we know your stay couldn´t be as pleasant as it should in our hotel, concerning on the details that you mentioned, how ever I can tell you, that we´re taking action in... More 

Liverpool, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 28, 2013

Clean and modern, reasonable wi-fi. Had a good nights sleep and get a meal. Would have appreciated some bottled water in the room, and the phone didnt work properly. But the security is good, the staff pleasant and helpful. The restaurant was OK, and the range on the breakfast buffet good. Business trip continued refreshed by the stop !

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Omar M, Director General at NH Lazaro Cardenas, responded to this review

Dear guest: We really aprecciate your comments. I'll work with my team to enhance the theme of the phone and bottled water in the room. We hope to see you again in your next trip to Lazaro Cardenas. Cordially. More 

Lázaro Cardenas, Durango, Mexico
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 18, 2013

The location was good it was clean the bar was a bit of a let down and the food was very average,I had the room above the disco so asked for a room change and the staff were great they accommodated straight away. Breakfast was good . The fitness centre needed air con as it was a sweatshop!

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Guadalajara, Mexico
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed December 15, 2012 via mobile

Yellow water from the tap, very poor lighting in the room and bathroom, worst Internet service ever. My room didn't have one of the curtains so if you opened the blackout everyone could see you from outside. One funny detail, the in room coffee was better than the restaurant's. A rather bad experience overall

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