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City Express Lazaro Cardenas

Av. de las Palmas No. 1291, Lazaro Cardenas 60950, Mexico
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1 room 1 adult
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City Express Lazaro Cardenas
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31 Reviews from our TripAdvisor Community

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Honolulu, Hawaii
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 18, 2015

All the ecoutrements a traveling professional needs at a great rate. I like that they have a dedicated business room and the morning breakfast was excellent. Lovely staff; the AC was excellent. Very comfortable, European-style room.

Helpful?
Thank Tom E
marlen c, Guest Relations Manager at City Express Lazaro Cardenas, responded to this review

Dear Tom E, Thank you for sharing your valuable comments with the tripadvisor community, it's such a pleasure to know that City Express Lázaro Cárdenas exceeded your expectations. Kind Regards, More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 7, 2015 via mobile

If you have been to Lazaro Cardenas Michoacan Mexico you will know how important having AC in your hotel is. Since I've been here the AC in the lobby, restaurant area, and hallways has not been working at all and they keep turning of the one in my room even after I place the do not disturb sign on my... More 

Helpful?
Thank Adrian A
marlen c, Guest Relations Manager at City Express Lazaro Cardenas, responded to this review

Dear Adrian, First I want to apologize for any inconvenience during your stay, relating to the incident with housekeeping, as this helps us identify our areas of opportunity and work on them. For this reason we have taken steps to our Housekeeper and maintenance, who will be working on better training and meet the quality standards Hotels City. I hope... More 

Travelers are raving about these Lazaro Cardenas hotels

Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed May 6, 2014

Terrible cleaning, bad smell. We had an event and contracted a meeting room. Like the rest of the hotel it was dirty, food was bad and late. Terrible experience. I will never come back. There is not AC on common areas and this region on the country is extremely warm. Internet was not bad though...

Helpful?
Thank Astroboy2040
Marlen C, Guest Relations Manager at City Express Lazaro Cardenas, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the clean as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action in relation to your comment.... More 

Nevada City, Montana
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 28, 2011

We stayed here for 3 nights. The rooms are clean with lots of hot water and A/C. The restaurant is inexpensive with great food. Playa Azul is 15 minutes away.

Helpful?
2 Thank theheat325
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