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Holiday Inn Express St. Jean sur Richelieu

2.5 of 5 700 Rue Gadbois, Saint-Jean-sur-Richelieu, Quebec J3A1V1, Canada
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Certificate of Excellence 2014
Holiday Inn Express St. Jean sur Richelieu
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Holiday Inn Express St. Jean sur Richelieu
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110 reviews from our community

Traveler rating
    31
    54
    16
    5
    4
See reviews for
48
18
7
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Phenix City, Alabama
Contributor
20 reviews 20 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great place for a long stay if you are a normal working stiff like me. The hotel is clean and quite. Even though a bit older this hotel is just what you need if you are staying for a week or more. The selection of restaurants is not the best and you will have to drive if you want more... More 

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Guest, We would like to thank you for your review on TripAdvisor and we are gladto hear that you enjoyed your stay with us . We are very happy to hear that you enjoyed our hot buffet breakfast and the bacon. Your comments are very valuable to us.I hope that we will get the chance to see you again... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Awesome stay here! Traveled up to St Jean to visit my boyfriend while he was on basic training. It was so close to the Garrison, restaurants and stores. Only 30 minutes from Montreal! The staff was so nice and the rooms were very clean. We were immediately impressed when we walked into our room. The bed was very comfortable as... More 

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear valued guest, Thank you for sharing your comments with the trip advisor community . I am very happy that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu and that front line employees gave you excellent service , I will make sure Jean is aware of your review. we work hard to have Great Hotels, guest... More 

Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 16, 2014 via mobile

Lived up to our expectation. Staff were friendly and helpful. Was clean. Same breakfast as you get everywhere although staff could have been more attentive in keeping the food area stocked. Would go back.

Was this review helpful? Yes
Silvia R, Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Guest, Thank you very much for your review and for sharing your comments with other guests in the Trip Advisor community. We are glad to hear that you enjoyed your stay with us. We have taken notes of your breakfast comments and will make sure to stocked the food stations more often. We are glad to hear that you... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2014

We were in St Jean Sur Le Richelieu for my nepheu's graduation from basic training at The Garrison. There were 7 of us from Toronto. The staff made all the difference, they were fluent in both French & English and they were so friendly and helpful it was a lovely experience. The hotel was quiet and clean, good amenities, free... More 

Was this review helpful? Yes 1
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Chantal, I would like to thank you for sharing your review with theTripadvisor community outthere. I am extremelly happy to hear that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu and thT the Front Desk team (Jean, Julien and Mylene) gave you the service that you deserved. Your comments are very valuable to us and... More 

ontario
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 27, 2014

I stayed here, with my 2 sons, for 2 nights this month when we went up to St.Jean for my youngest son's graduation from basic training at the garrison I had requested early check in , as we were driving straight through from home and I expected to arrive around noon. We actually left earlier and arrived around 9:30 am.... More 

Was this review helpful? Yes
Mylène R, Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear valued guest, I would like to thank you for your review . Thank you for sharing your comments with the trip advisor community . I am very happy that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu and that front line employees gave excellent service to provide a personal treatment. Our device is Great Hotel,... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2014

From the moment we arrived we were very impressed. The staff was very friendly and made us feel welcome. The rooms were outstanding. Clean, fresh smelling and very quiet. The free breakfast buffet was wonderful, fresh hot cinnamon buns, omelets, pancakes, bacon, sausage, breads, bagels, cerials, juice, coffee and more. We would definitely recommend this Hotel and will stay with... More 

Was this review helpful? Yes 1
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Guest Cathy, We would like to thank you for your review on TripAdvisor and we are very happy to hear that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu. We are very happy to hear that you enjoyed our great hot buffet breakfast and our delicious cinnamon buns. Your comments are very valuable to us... More 

2 reviews
5 of 5 stars Reviewed October 14, 2014

We stayed at the hotel for one night, and were very pleased. The staff (shout out to Jean, Julien and Mylene!) were very friendly and accommodating. The rooms were clean and spacious, beds comfortable, the bathroom beautiful. And the price was reasonable. We didn't partake in the breakfast, but it looked good, with yoghurt, fruit, etc. Thank you!

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear valued guest, I would like to thank you for your review . Thnak you for sharing your comments with teh trip advisor community . I am very happy that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu and that front line employees Mylene, Julien and Jean gave execellent servcie. Your comments are very valuable to... More 

Ontario's Near North, Canada
Top Contributor
76 reviews 76 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed October 8, 2014 via mobile

We stayed one night at this hotel recently. The room smelled awful. The window looked out on the parking lot and didn't open so no way to air the room out. The bed was wretched....hard, lumpy, definitely no pillow top luxury here! The breakfast was as expected with one nice surprise, warm cinnamon buns that were delicious, almost made up... More 

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. I am very sorry to hear that the comfort of our mattresses and pillows were not to your expectations and that we didn't make it a memorable stay. I offer a sincere apology for that. We are glad to hear that enjoyed our delicious cinnamon buns.... More 

Albuquerque
Top Contributor
110 reviews 110 reviews
64 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed October 8, 2014

Unfortunately, the first thing I noticed when entering the room was the smell of urine. Perhaps a previous guest had a pet cat they snuck in? The smell wasn't overwhelming and my wife didn't notice and she was tired. While she fell fast asleep I was kept awake by a humming noise from above the ceiling. I needed to turn... More 

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay. I am very sorry to hear that we missed an opportunity to make your stay right and I offer a sincere apology for that. You shouldn't have this type of experience in our hotel. We will definitely look into fixing this smell problem, urgently with the... More 

Nova Scotia, Canada
Top Contributor
66 reviews 66 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 29, 2014

This Holiday Inn is very clean and comfortable for a few nights stay. There is a mall across the street and many restaurants within a few feet of the hotel (with delivery). The fitness room left a little to be desired but the pool and hot tub were large and clean. The breakfast room was well stocked with the first... More 

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear guest, We would like to thank you for your positive review on Trip advisor and we are very happy that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu. Your comments are very valuable to us as we use them to either correct issues or to acknowledge the good customer service of our staff. We hope... More 

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Additional Information about Holiday Inn Express St. Jean sur Richelieu

Address: 700 Rue Gadbois, Saint-Jean-sur-Richelieu, Quebec J3A1V1, Canada
Phone Number:
Location: Canada > Quebec > Saint-Jean-sur-Richelieu
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express St. Jean sur Richelieu 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express St. Jean Sur Richelieu Hotel Saint-Jean-Sur-Richelieu
Comfort Inn Bromont
Bromont Comfort Inn
Holiday Inn Express St. Jean Sur Richelieu Saint-Jean-Sur-Richelieu, Quebec

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