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Holiday Inn Express St. Jean sur Richelieu

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700 Rue Gadbois, Saint-Jean-sur-Richelieu, Quebec J3A1V1, Canada
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Holiday Inn Express St. Jean sur Richelieu
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Holiday Inn Express St. Jean sur Richelieu
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123 reviews from our community

Traveler rating
    36
    62
    16
    5
    4
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54
20
7
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Colorado Springs, Colorado
Top Contributor
162 reviews 162 reviews
31 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel while attending a Military Basic Training Graduation. My husband has always enjoyed this chain of hotels so we decided to stay here. Staff was great upon check in. Our room was clean but really quite small. I was expecting a bit larger. Other being small the only other negative was not having a fridge in... More 

Was this review helpful? Yes 1
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Thank you for your comprehensive review. You have covered all aspects of your stay and I am happy to know that you enjoy your stay with us even though you would have prefer a bigger room. It is always hugely motivating when one takes the time and trouble to acknowledge their good stay. Sincerely, More 

Picton, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Anyone who has ever stayed in a Holiday Inn Express will know pretty much what to expect. Actually, this hotel is near the top of the range of HI Express hotels at which we have stayed. It's quiet, clean and well maintained. Internet service is fine. Staff were very friendly. We've stayed at the other large hotel in Saint Jean... More 

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear valued Guest, Thank you for your positive review. You have covered all aspects of your stay in our location of Saint Jean sur Richelieu . I am particularly appreciative of your comments about all aspects of teh hotel including the staff. It is always inspiring when one takes the time to acknowledge a good stay. Your comments are very... More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed March 30, 2015

I am quite late making this review but better late than never. Stayed for 6 days on business in the area. Staff really went above and beyond to make the stay more enjoyable. Julien was very accommodating at the front desk and always upbeat and friendly. I enjoyed the hot breakfast in the hotel. It was convenient and always clean... More 

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Marv, I would like to thank you for your great review . I am extremely happy to hear that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu. I am glad to hear that the breakfast and the staff made all teh difference, i will make sure I share your comments with Julien and Roxane, you're... More 

Kelowna, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 28, 2015

While the hotel is on a par with other hotels, we are still baffled when we hang our towels (because we want to reuse) and they are replaced with clean ones by the housekeeping staff. If you have a policy, please adhere to it or get rid of the signs. This hotel was great in St.Jean as we attended the... More 

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Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Betti, Thank you for your comment. I am very happy that you and your familly enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu while at your son's graduation. Please note that we do have the sings in rooms to re-use the linens and towels. I will make sure I share your review with our head housekeeper... More 

Toronto
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

My family and I stayed at this hotel for one night in March 2015. This was a stopover for us for our drive from Vermont. The hotel is conveniently located right off the highway and next to many restaurants nearby. The room was clean and modern. We liked the fact that the beds had a choice of "Firm" or "Soft"... More 

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear valued guest, Thank you for your positive review. I am very happy to know that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu . I am happy to know that you were apprecaitive of our Firm and soft choice of pillows. Your comments are very valuable to us and I use them to to acknowledge... More 

Hamilton
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 15, 2015

I stayed at this hotel for three nights. Like most on this forum, I was visiting a recruit at the Garrison. The drive to the Garrisson is ten minutes from this hotel. I have no complaints about this hotel and would recommend it highly regardless of the reason for your stay. The amazing staff are bilingual, friendly, incredibly helpful and... More 

Was this review helpful? Yes 1
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear valued Guest, Thank you for your all-embracing review. You have covered all aspects of your stay in Saint Jean sur Richelieu and the Montreal & Brossard area. I am particularly appreciative of your comments about our amazing staff as they indeed are bilingual, friendly, incredibly helpful and efficient. It is always inspiring when one takes the time to acknowledge... More 

Montreal, Canada
Top Contributor
74 reviews 74 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 25, 2015

We were there for only one night as we were in St. Jean for a soccer tournament. The staff was friendly and the front desk staff was bilingual which was quite surprising. The room was clean, the beds were comfortable but the heating system was extremely noisy and difficult to control. Woke up a few times to lower heat and... More 

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Mary, Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative of your comments about our bilingual staff and the breakfast. It is always inspiring when one takes the time to acknowledge their good stay. I am sorry for any inconvenience you experienced with the heating unit and the noise... More 

Toronto, Canada
Contributor
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 23, 2015

I have stayed at this hotel roughly 10-15 times in the last 2 years when I have been in town for work. It is always clean and comfortable. The front desk staff are accommodating and are very bilingual. The breakfast is edible with diverse enough options to accommodate most people. The wifi has always work consistently which helps to get... More 

Was this review helpful? Yes 1
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Valued Guest, Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative of your comments about our friendly staff and our services. It is always motivating and encouraging for all staff members and myself when one takes the time and trouble to acknowledge their nice stay with us. We are... More 

Georgina, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 21, 2015

Just spent a couple of nights here while attending our Son's military graduation. The room was clean, comfortable and everything we needed to relax. The breakfast was more than expected and more than I've experienced with Canadian Hotels. Very healthy, appetizing, alot of choice and extremely fresh. No low-end products. The staff was extremely helpful and I have to say,... More 

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Mr. Keswick, I would like to thank you for sharing your review with the Tripadvisor community. I am extremely happy to hear that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu. I am glad that the cleanness of the room, the breakfast and the staff were up top your expectations. Your comments are very valuable... More 

Brantford, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

Like so many others we were at this hotel for the garrison graduation. All staff was very fluent in French and English which was a blessing when I requested something a little obscure. Breakfast was great, I have a picky eater who was never left wanting. Breakfast staff was fast and very friendly, it was very busy but she kept... More 

Was this review helpful? Yes 1
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Mrs Brunton, Thank you for sharing your comments with the trip advisor community out there. I am very happy that you and your familly enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu and that the staff service was to your satisfaction , I will make sure I share your review with all of them. We work... More 

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