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All 5 Saint-Jean-sur-Richelieu hotels

Holiday Inn Express St. Jean sur Richelieu

2.5 of 5 Hotel   |   700 Rue Gadbois, Saint-Jean-sur-Richelieu, Quebec J3A1V1, Canada
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76%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Cathy F
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103 reviews from our community

Traveler rating
    26
    52
    16
    5
    4
See reviews for
45
17
7
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (23)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

From the moment we arrived we were very impressed. The staff was very friendly and made us feel welcome. The rooms were outstanding. Clean, fresh smelling and very quiet. The free breakfast buffet was wonderful, fresh hot cinnamon buns, omelets, pancakes, bacon, sausage, breads, bagels, cerials, juice, coffee and more. We would definitely recommend this Hotel and will stay with... More

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Guest Cathy, We would like to thank you for your review on TripAdvisor and we are very happy to hear that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu. We are very happy to hear that you enjoyed our great hot buffet breakfast and our delicious cinnamon buns. Your comments are very valuable to us... More

2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the hotel for one night, and were very pleased. The staff (shout out to Jean, Julien and Mylene!) were very friendly and accommodating. The rooms were clean and spacious, beds comfortable, the bathroom beautiful. And the price was reasonable. We didn't partake in the breakfast, but it looked good, with yoghurt, fruit, etc. Thank you!

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear valued guest, I would like to thank you for your review . Thnak you for sharing your comments with teh trip advisor community . I am very happy that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu and that front line employees Mylene, Julien and Jean gave execellent servcie. Your comments are very valuable to... More

Ontario's Near North, Canada
Top Contributor
72 reviews 72 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed one night at this hotel recently. The room smelled awful. The window looked out on the parking lot and didn't open so no way to air the room out. The bed was wretched....hard, lumpy, definitely no pillow top luxury here! The breakfast was as expected with one nice surprise, warm cinnamon buns that were delicious, almost made up... More

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. I am very sorry to hear that the comfort of our mattresses and pillows were not to your expectations and that we didn't make it a memorable stay. I offer a sincere apology for that. We are glad to hear that enjoyed our delicious cinnamon buns.... More

Albuquerque
Top Contributor
110 reviews 110 reviews
64 hotel reviews
87 helpful votes 87 helpful votes
2 of 5 stars Reviewed 1 week ago

Unfortunately, the first thing I noticed when entering the room was the smell of urine. Perhaps a previous guest had a pet cat they snuck in? The smell wasn't overwhelming and my wife didn't notice and she was tired. While she fell fast asleep I was kept awake by a humming noise from above the ceiling. I needed to turn... More

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay. I am very sorry to hear that we missed an opportunity to make your stay right and I offer a sincere apology for that. You shouldn't have this type of experience in our hotel. We will definitely look into fixing this smell problem, urgently with the... More

Nova Scotia, Canada
Top Contributor
59 reviews 59 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Holiday Inn is very clean and comfortable for a few nights stay. There is a mall across the street and many restaurants within a few feet of the hotel (with delivery). The fitness room left a little to be desired but the pool and hot tub were large and clean. The breakfast room was well stocked with the first... More

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear guest, We would like to thank you for your positive review on Trip advisor and we are very happy that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu. Your comments are very valuable to us as we use them to either correct issues or to acknowledge the good customer service of our staff. We hope... More

toronto
Top Contributor
72 reviews 72 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 6, 2014

We stayed here for one night on our drive to NB. It's located near other shop and most importantly, a Tim Horton's. HIE coffee is BLAH; I wish they would change their supplier. Anyway, the room was clean and comfortable. I must say that this is the smallest HIE room I've ever stayed in. But other than that, no complaints.... More

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Guest, Thank you for your complete review. You have covered all aspects of your stay. It is always motivating when one takes the time to recognize the good aspects during their stay. I am sorry for any inconvenience you experienced with the air smell in your room and I am so sorry that our coffee was not as delicious... More

Boston, Massachusetts
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 23, 2014

The rooms are okay, my main complaint being they smelled musty. It wasn't just the one room as we had checked two others and all three were musty smelling. We settled on the first room and were very appreciative to the front desk for trying. Another complaint is the air intakes for the room we were in are right next... More

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Thank you for your comprehensive review. You have covered all aspects of your stay ,I am appreciative of your comments about our employee in the breakfast room. It is always motivating when one takes the time to acknowledge good point during their stay I am sorry for any inconvenience you experienced with air intake in your room and the cigarette... More

Petawawa, Canada
2 reviews
4 of 5 stars Reviewed August 22, 2014

I thought at first that the price of the room was a little high, but the service was exceptional. Friendly, bilingual staff, and a very convenient location for our son's graduation - just eight minutes away. We drove in from outside of province and had a restful sleep after celebrating on the town with our son after his grad parade.... More

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Guest, Thank you for your positive review. You have covered all aspects of your stay and I am particularly appreciative of your comments about our friendly staff and the breakfast selection. It is always hugely motivating when one takes the time and trouble to acknowledge their good stay. We look forward to welcome you back in teh near future, More

Port Jefferson Station, New York
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 21, 2014

My wife and I stayed here for two nights on our trip through Canada. We were looking for a nice, comfortable hotel outside Montreal that wouldn't break the bank. Overall, our experience was great. The hotel and our room were clean, we had no trouble checking in, and the hotel is within walking distance of many restaurants. Everyone we encountered... More

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Thank you for your comprehensive review. You have covered all aspects of your stay and I am particularly appreciative of your comments about our friendly staff. It is always hugely motivating when one takes the time and trouble to acknowledge their good stay. I am sorry for any inconvenience you experienced when requesting your money exchnage at the desk. I... More

Senior Contributor
47 reviews 47 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 22, 2014

Free wifi, pool, gym, hot tub, and complimentary hot breakfast. Close to the highway, restaurants and a Tim Hortons in walking distance. Tim Hortons and a Boston Pizza next door. Good service and friendly staff. Clean room lots of towels. No complaints.

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Guest, Thank you very much for your review and for sharing your comments with other guests in the trip advsior community. We are glad to hear that you enjoyed your stay with us .We look forward to welcome you back soon. Sincerely, More

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Additional Information about Holiday Inn Express St. Jean sur Richelieu

Address: 700 Rue Gadbois, Saint-Jean-sur-Richelieu, Quebec J3A1V1, Canada
Phone Number:
Location: Canada > Quebec > Saint-Jean-sur-Richelieu
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express St. Jean sur Richelieu 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express St. Jean Sur Richelieu Hotel Saint-Jean-Sur-Richelieu
Comfort Inn Bromont
Bromont Comfort Inn
Holiday Inn Express St. Jean Sur Richelieu Saint-Jean-Sur-Richelieu, Quebec

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