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Holiday Inn Express St. Jean sur Richelieu

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700 Rue Gadbois, Saint-Jean-sur-Richelieu, Quebec J3A1V1, Canada
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Holiday Inn Express St. Jean sur Richelieu
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Holiday Inn Express St. Jean sur Richelieu
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132 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (132)
  • Mar-May only
    (33)
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    (37)
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Guelph, Canada
Level Contributor
37 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed here 3x (twice for the weekend and one for 2 nights during the week). The beds in this hotel are amazing...we would like to buy the bed, bed coverings and pillows! The rooms are clean, TV is a flat-screen with many channels, the iron came in very handy, the in-room coffee was very good, breakfast was also very... More 

Was this review helpful? Yes 1
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear valued Guest, Thank you for your positive review. You have covered all aspects of your stay in our location of Saint Jean sur Richelieu . I am particularly appreciative of your comments about all aspects of teh hotel including the staff. It is always inspiring when one takes the time to acknowledge a good stay. Your comments are very... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We were traveling with bikes and didn't want to take them with us to Montreal so the desk clerk put them in the managers office for the weekend. A great use of space and happy customers. Thank you. My grand daughter likes to stay at HIE because of there cinnamon rolls. I think my husband likes to stay here for... More 

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear valued guest, I would like to thank you for your review . Thank you for sharing your comments with the trip advisor community. I am very happy to hear that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu and that front line employees gave excellent service . We are proud to have Great Hotel, guest... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Picked the HIE because of the positive reviews. Certainly lived up to it. Very clean, nice and comfortable room and very pleasant staff. We stayed so we could attend the recruit graduation, perfect spot for it, close to the base and convenient to other amenities. Highly recommended.

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear guest, Thank you for sharing your comments with other Trip Advisor members. I am very happy that you and your family enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu and that the staff and service was to your satisfaction . We work hard to have Great Hotels, guest love and your comments are very valuable to... More 

New York City, New York
Level Contributor
103 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night on our way to Quebec City from NYC. The location was prefect as it was close to the highway and parking at this hotel was free! The hotel itself was very modern looking and amenities included free breakfast (hot items too...but the flavor was a bit lacking), indoor pool (decent size), jacuzzi, and a... More 

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear valued guest, I would like to thank you for your review and for sharing your comments with the trip advisor community . I am very happy that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu and that the location was top for your needs. I am glad that you enjoyed the breakfast and the pool.... More 

Lynden, Washington
Level Contributor
136 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our ground floor room was near the pool and access to outside parking. The room was very clean with a comfortable Queen bed and all of the usual amenities expected at a Holiday Inn Express. The indoor pool was very nice with good lighting and not overly humid atmosphere. The pool was at a perfect temperature so we used it... More 

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Guest, I would like to thank you for your review. I am extremely happy to read that you enjoy your stay with us here in Saint Jean. I am glad you and your family enjoyed the pool, the hot-tub and the breakfast. Indeed our location is perfect when you want to stay in the suburbs and go visit Montreal,... More 

Brampton, Ontario
1 review
4 of 5 stars Reviewed May 28, 2015

I was very impressed with the rooms, which were very clean. I liked that there was a lot to choose from regarding the excellent complimentary breakfast that was provided. Having the Boston Pizza next door made it very relaxing and a good choice for the location.

Review collected in partnership with this hotel

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Guest, Thank you for sharing your comments with the trip advisor community . I am very happy that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu and that the cleaness of the rooms, the breakfast selection and the location of the hotel was to your satisfaction , I will make sure I share your review... More 

Colorado Springs, Colorado
Level Contributor
167 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed May 11, 2015

We stayed at this hotel while attending a Military Basic Training Graduation. My husband has always enjoyed this chain of hotels so we decided to stay here. Staff was great upon check in. Our room was clean but really quite small. I was expecting a bit larger. Other being small the only other negative was not having a fridge in... More 

Was this review helpful? Yes 2
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Thank you for your comprehensive review. You have covered all aspects of your stay and I am happy to know that you enjoy your stay with us even though you would have prefer a bigger room. It is always hugely motivating when one takes the time and trouble to acknowledge their good stay. Sincerely, More 

Picton, Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 21, 2015

Anyone who has ever stayed in a Holiday Inn Express will know pretty much what to expect. Actually, this hotel is near the top of the range of HI Express hotels at which we have stayed. It's quiet, clean and well maintained. Internet service is fine. Staff were very friendly. We've stayed at the other large hotel in Saint Jean... More 

Was this review helpful? Yes 2
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear valued Guest, Thank you for your positive review. You have covered all aspects of your stay in our location of Saint Jean sur Richelieu . I am particularly appreciative of your comments about all aspects of teh hotel including the staff. It is always inspiring when one takes the time to acknowledge a good stay. Your comments are very... More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed March 30, 2015

I am quite late making this review but better late than never. Stayed for 6 days on business in the area. Staff really went above and beyond to make the stay more enjoyable. Julien was very accommodating at the front desk and always upbeat and friendly. I enjoyed the hot breakfast in the hotel. It was convenient and always clean... More 

Was this review helpful? Yes
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Marv, I would like to thank you for your great review . I am extremely happy to hear that you enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu. I am glad to hear that the breakfast and the staff made all teh difference, i will make sure I share your comments with Julien and Roxane, you're... More 

Kelowna, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 28, 2015

While the hotel is on a par with other hotels, we are still baffled when we hang our towels (because we want to reuse) and they are replaced with clean ones by the housekeeping staff. If you have a policy, please adhere to it or get rid of the signs. This hotel was great in St.Jean as we attended the... More 

Was this review helpful? Yes 1
Silvia R, General Manager at Holiday Inn Express St. Jean sur Richelieu, responded to this review

Dear Betti, Thank you for your comment. I am very happy that you and your familly enjoyed your stay with us at the Holiday Inn Express St-Jean-sur-Richelieu while at your son's graduation. Please note that we do have the sings in rooms to re-use the linens and towels. I will make sure I share your review with our head housekeeper... More 

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