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Fairmont Le Manoir Richelieu

Certificate of Excellence
181 rue Richelieu, La Malbaie, Quebec G5A 1X7, Canada
Hotel amenities
Fairmont Le Manoir Richelieu
Best prices for: 1 room 1 guest
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Ranked #1 of 14 Hotels in La Malbaie
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Sean C Toronto, Canada
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1,057 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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All months
Woodlawn
1 review
2 of 5 stars Reviewed yesterday NEW

I have been to many Fairmont properties and was quite disappointed with my stay here. The only thing up to Fairmont standards was the room. Golf, the spa, the food, the restaurants, the staff and the property were all disappointing.

Review collected in partnership with Fairmont Hotels & Resorts

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Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Fairmont really takes their service to the next level. My wife and I stayed at the hotel May 14 to May 18 with our newborn son. We called in advance to ask for a crib, microwave and refrigerator to sterilize bottles and to keep his formula from spoiling. When we arrived to the room, everything was all set and... More 

Was this review helpful? Yes 1
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I am very grateful for the time your took to share about your recent stay at Fairmont Le Manoir Richelieu. Our guests’ experience is very valuable for us. I am really happy to see that you had a memorable experience in Charlevoix. I will make sure to share your comments with our staff. About our parking spaces, we... More 

Smithville
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Richelieu was beautiful excellent service and Very clean. I felt like royalty. A must visit!!! The view was amazing and the grounds were immaculate. I would have enjoyed the casino but did not have the opportunity.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, First, I would like to thank you for taking the time to share about your recent experience at Fairmont Le Manoir Richelieu. It is a real pleasure to see that you appreciated very much your stay in our property. Indeed, we strive to deliver every day such an exceptional product in our magnificent region of Charlevoix. We hope... More 

New York City, New York
Top Contributor
127 reviews 127 reviews
31 hotel reviews
166 helpful votes 166 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been coming to this magnificent hotel for many years and are continually drawn back by the beauty of both the facility and the region of Charlevoix. The rooms with views of the river are spectacular, especially at sunrise, and are super clean with very comfortable beds. The indoor and outdoor all season pools cannot be missed and the... More 

Was this review helpful? Yes 5
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would like to take some time to thank you for sharing such a nice review about our property. We take great pride from the product we have the chance to offer our guests. You can be sure we will share your comments to our team. I hope we will have the chance to welcome you again next... More 

Levis
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A smiling welcome at reception started the royal stay at the Manoir. Warm fireplace, peaceful resting area with overview of the St-Lawrence river, restaurant athmosphere to please the most demanding customers, outdoor heated swimming pool surrounded by happy whistling birds. A total experience. Thank you Fairmont Richelieu.

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Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would sincerely like to thank you for sharing these comments about your recent stay at the Fairmont Le Manoir Richelieu. We are glad that you enjoyed the time you spent in our beautiful property. Please be ensured that we will share your comments with our team. Kind regards, Francois Thibodeau Director of rooms division More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 6, 2015

The Fairmont Le Manoir Richelieu is such an amazing hotel! All of its views on the St-Laurent River were beautiful, especially those seen from the restaurant. Speaking about the restaurant, we enjoyed a great buffet style breakfast with lots of variety and everything we tried was delicious. The hotel's both interior and exterior are very grand, and we all enjoyed... More 

Was this review helpful? Yes 2
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would like to thank you for taking time to share about your recent stay at Fairmont Le Manoir Richelieu. Our guest experience is very valuable for us. I’m glad to see that you had a memorable experience in Charlevoix. I will make sure to share your comments with the staff. We hope we will have the chance... More 

Owen Sound, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

We went to the Fairmont Le Manoir Richelieu after attending a conference in Quebec City. At first I was reluctant to drive all the way there, it looked far on the map, but the drive through the mountains and little towns was so stunning that time flew by! You have to drive through the town of Malbaie to get to... More 

Was this review helpful? Yes 1
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, First, I would like to thank you for taking the time to share about your recent experience at the Fairmont Le Manoir Richelieu. Our guests feedback is very important to us. I am glad that you enjoyed your time at our property. Indeed, we are lucky we get to deliver such an exceptionnal product in a magnificent region... More 

La Durantaye, QC
Contributor
15 reviews 15 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 25, 2015

What a great hotel! A beautiful view on the St-Lawrence River and a beautiful surrounding. We enjoyed the restaurant and the bar with it's beautiful view. We were there with the kids and they enjoyed the inside and outside pool. In the evening we went to the casino and had a great experience.

Was this review helpful? Yes
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Thank you very much for taking the time to share your comments with us regarding your past stay at Fairmont le Manoir Richelieu! We are delighted to know that you have enjoyed your stay with us and we will gladly share your comments with our team. We are looking forward to welcome you again to the beautiful region of Charlevoix!... More 

A TripAdvisor Member
5 of 5 stars Reviewed March 24, 2015

Great Hotel, rooms are nice, but small for a family of more than 3. Choose a larger room if your family is larger. Beds are comfortable. The facilities and services are great with a friendly and helpful staff.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would like to thank you for taking time to share about your recent experience at Fairmont Le Manoir Richelieu. I’m glad to see that you enjoyed your stay with us. I will make sure to pass the good words to our staff. For your next stay, I would suggest you to communicate directly with our intern reservation... More 

Morelos, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 21, 2015

I went often to this hotel, is connect to the casino by tunnel, the piscine is beutifull. The only thing I can suggest is the restaurant St Lorenz service, is little bite slow, and salt, that's the only detail, so in general is magnific!!

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, Thank you for taking the time to share about your experience at Fairmont Le Manoir Richelieu. We are always glad to see our guests coming back for another stay. Our guest experience is very valuable for us. I can assure you that your comment will be shared with the restaurant staff. I hope we will have the pleasure... More 

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Fairmont Double Room (44)
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