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Fairmont Le Manoir Richelieu

Certificate of Excellence
181 rue Richelieu, La Malbaie, Quebec G5A 1X7, Canada
Hotel amenities
Fairmont Le Manoir Richelieu
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Ranked #1 of 14 Hotels in La Malbaie
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Catkatou La Durantaye, QC
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1,016 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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La Durantaye, QC
Contributor
15 reviews 15 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a great hotel! A beautiful view on the St-Lawrence River and a beautiful surrounding. We enjoyed the restaurant and the bar with it's beautiful view. We were there with the kids and they enjoyed the inside and outside pool. In the evening we went to the casino and had a great experience.

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Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Thank you very much for taking the time to share your comments with us regarding your past stay at Fairmont le Manoir Richelieu! We are delighted to know that you have enjoyed your stay with us and we will gladly share your comments with our team. We are looking forward to welcome you again to the beautiful region of Charlevoix!... More 

A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW

Great Hotel, rooms are nice, but small for a family of more than 3. Choose a larger room if your family is larger. Beds are comfortable. The facilities and services are great with a friendly and helpful staff.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would like to thank you for taking time to share about your recent experience at Fairmont Le Manoir Richelieu. I’m glad to see that you enjoyed your stay with us. I will make sure to pass the good words to our staff. For your next stay, I would suggest you to communicate directly with our intern reservation... More 

Morelos, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I went often to this hotel, is connect to the casino by tunnel, the piscine is beutifull. The only thing I can suggest is the restaurant St Lorenz service, is little bite slow, and salt, that's the only detail, so in general is magnific!!

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, Thank you for taking the time to share about your experience at Fairmont Le Manoir Richelieu. We are always glad to see our guests coming back for another stay. Our guest experience is very valuable for us. I can assure you that your comment will be shared with the restaurant staff. I hope we will have the pleasure... More 

Gatineau, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I spent the Quebec March break at the Fairmont Manoir Richelieu with my 2 daughters aged 8 and 9 and the experience was simply amazing. From the check in to staff at the multi sport centre (remi) and at the morning breakfast (Dominic), I can say that they were always smiling, attentive to our needs and always willing to help.... More 

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would like to thank you for taking the time to share about your March break experience at the Fairmont Le Manoir Richelieu. I am glad to see that you and your family enjoyed the time you spent in the beautiful region of Charlevoix. You can be sure I will share your great comments with our staff. We... More 

Regina
1 review
5 of 5 stars Reviewed 3 weeks ago

A beautiful location looking over the St. Lawrence river. Has 2 beautiful outdoor heated pools which makes you feel you are at a spa. There are 2 skating rinks to enjoy: one small oval in front of the hotel, and another that is for playing hockey. There is a marked well groomed 7 km trail that begins in front of... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would like to thank you for taking some of your time to share about your recent experience at the Fairmont Le Manoir Richelieu. I was glad to see that you had a memorable experience in Charlevoix. We hope we will welcome you again in a near future. Kind regards, François Thibodeau Director of rooms Fairmont Le Manoir... More 

Montreal, Canada
Senior Contributor
49 reviews 49 reviews
45 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am not a great fan of grand traditional hotel like the Manoir Richelieu and even less of hotels associated with a Casino. For these reasons, I avoided the Manoir in my previous visits to Charlevoix. I broke this rule for my last stay partially because the hotel offering in the area is limited in winter and also out of... More 

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, First, I would like to thank you for taking the time to share your experience with us. We were really glad to find that you had a great time at our property. I will make sure to pass on the good words to our staff. We hope we will have the chance to welcome you again in the... More 

New England
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Beautiful old hotel that is similar in appearance to the Frontenac. Room was comfortable. Very small tub that is typical of most hotel chains. Wall paper had some peeling. Great outdoor heated pool in winter. Outdoor facilities were fun. Would stay again.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, First, I would like to thank you for taking the time to share your comments about your last stay at our property. Our guests experience is very valuable to us. I am glad to see that you enjoyed your stay in Charlevoix. You can be sure that your comments will be shared with our staff. I hope we... More 

Mcdougall
1 review
5 of 5 stars Reviewed February 15, 2015

Excellent services and amenities. Rooms were big and comfy. Underground sled parking was great. Wonderful gluten free options. Casino was fun. Hubby won a jackpot. We didn't get to use indoor/outdoor pool but it looked beautiful.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would personnaly want to thank you for taking the time to share your experience regarding your recent stay at the Fairmont Le Manoir Richelieu. Our guest's impressions are of a great value to us. I hope we will have the pleasure to welcome you again at our property in a near future. Kind regards, Pierre Papillier Director... More 

Quebec, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 15, 2015

Best past of my 1 night stay was the casino, otherwise it was pretty upsetting to be charged 103$ for two people for a brunch with hard French toast and no so good food choice . The price for the brunch wasn't shown anywhere and we didn't think to ask since brunch usually isn't that expensive . I don't find... More 

Was this review helpful? Yes 1
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would like to thank you for taking the time to share about your recent stay at the Fairmont Le Manoir RIchelieu. Reading your comment, I understand that you had a disappointing experience at the brunch. Please accept my deepest apologies for this. This is definitely not the type of experience we thrive providing our guests. I ensure... More 

Gatineau
1 review
5 of 5 stars Reviewed February 13, 2015

We've only stayed 1 day, but the hotel is pretty nice. It is a bit nowhere in north of Quebec, but the view is great, the ambiance is good. Really recommanded for a getaway The pool area is incredible, they even have an outside heated pool (was nice during winter). The casino beside is also nice for a fun evening.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would like to thank you for taking the time to share your comments about your recent stay at the Fairmont Le Manoir Richelieu. Our guest's experience is very important to us. I am really glad to see that you enjoyed your stay. I also suggest you to come visit us in the summer season. It is another... More 

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