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Fairmont Le Manoir Richelieu

Certificate of Excellence
181 rue Richelieu, La Malbaie, Quebec G5A 1X7, Canada
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Fairmont Le Manoir Richelieu
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Ranked #1 of 14 Hotels in La Malbaie
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Diana M Danville, Canada
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Danville, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is beautiful, excellent service. The view is breathtaking. The food is great but breakfast is pricy. The room was very clean, small for the price, but super comfortable. The bed and pillows where comfortable to say the least. Expensive experience, but good one.

Review collected in partnership with Fairmont Hotels & Resorts

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Laval, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is my second time staying at the hotel. The experience is great, however i would prefer to have fridge in the room as i was travelling with 1yo and needed to put his milk in fridge. Besides that, the stay was great. Room clean and comfortable. Pool was great. I had hot buffet for breakfast and did not regret-... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, First, I would like to thank you for taking the time to share about your recent experience at Fairmont Le Manoir Richelieu. Our guests’ feedback is very important to us. It is a pleasure to see that you enjoyed your time in our property. Indeed, we strive to deliver every day such an exceptional product in our magnificent... More 

Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Foodie Heaven! It's real! I've been there. Let me tell you about it. Quebec, the French Quarter of North America, takes its food very seriously indeed. But nature never meant for Quebec to have large American-style industrial farms raising cattle for billions and billions of hamburgers. Quebec's farms are small, family-owned and family-operated units that produce specialty products from soil... More 

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Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, On behalf of our entire team I would like to sincerely thank you for coming to stay at the Fairmont Le Manoir Richelieu and sharing your valuable feedback. I am truly delighted to see that you absolutely enjoyed our very special Farm to Table Culinary Package, which indeed gives you the most authentic experience of our rich Charlevoix... More 

Ottawa, Canada
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

A coastal retreat in historic building right above the St Lawrence. I just liked sitting and watching the view with some good company and some nice wine from a very good selection. Room was very large which accommodated the family well. Lots of places to eat in this hotel depending on how you are feeling and how much you want... More 

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, Thank you so much for providing such lovely feedback about your stay with us at the Fairmont Le Manoir Richelieu. I am so pleased to hear that you enjoyed your stay but most importantly that your interaction with our staff lived up to the service standards that our guests should expect from a Fairmont. The team here is... More 

Toronto, Canada
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Fantastic hotel with amazing food and hospitality. The only disappointment is that the prices are quite high, even for such a lovely place. Golf course is stunning and challenging. The view of the river is second to none.

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Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, On behalf of our entire team I would like to sincerely thank you for coming to stay with us and for sharing your experiences. We are delighted to see that this iconic property and the wonderful stay left you with lasting memories. Best regards, Charles Piton Rooms Division Supervisor More 

Montreal
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this lovely resort for 4 nights in July. This is our second stay, and we have enjoyed it the same as the first time. The setting, hotel and the amenities were wonderful. Enjoyed the gym, pool ( especially the heated one), and many sports activities offered very much. The service was really top notch. You definitely... More 

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I thank you very much for sharing with us your recent experience at the Fairmont Le Manoir Richelieu and we do appreciate your loyalty towards our hotel. We are very proud to have delivered you once again a kind hopsitality. However, for a future stay, I would recommend you to sign-up for the Fairmont Loyalty Program, called the... More 

Quebec City, Canada
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel with a casino at the door. All is very very very clean, minibar, big TV, nice bathroom, amazing view on st laurence river, staff is very professional, 2 high class restaurant and 1 buffer with tons of good food. A big choice of expensive Wine, nice indoor and outdoor pool and a fitness center better than where... More 

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I am very grateful for the time you took to share about your recent stay at Fairmont Le Manoir Richelieu and that we receive such a lovely feedback from you. We will let our staff know about your kind comments. We hope we will have the chance to welcome you for a new unbelievable stay. Kind Regards, Charles... More 

Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent four nights here during the summer 2015. Great location and wonderful pool/gym area. very courteous chamber maid made us feel special and her personal touch added to our lovely experience. Food and beverage was consistent with what you would expect from such a high end hotel, so we had most of our meals off site. Loved our stay, beautiful... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, Thank you so much for providing such lovely feedback about your stay with us at the Fairmont Le Manoir Richelieu. I am so pleased to hear that you enjoyed your stay but most importantly that your interaction with our staff lived up to the service standards that our guests should expect from a Fairmont. The team here is... More 

Zurich, Switzerland
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 1 week ago

Alright, that's a bit harsh, but it urgently, desperately needs a make-over as most of the facilities are way outdated. What made our stay worse, was some of the staff's professionalism. The concierge needs to be properly trained in order to not having to do research on easy requests. The restaurant waitors will have to run a reservation system that... More 

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, Thank you for your time to share about your recent experience at Fairmont Le Manoir Richelieu. The feedback we receive from our guests is taken very seriously and constructively in order to help us in our pursuit of greatness. I want to offer my apologies for the experience you had in our restaurants and with our concierge. Your... More 

Greensboro
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel and location are beautiful, picturesque. Food is wonderful and staff is extremely helpful, genuinely friendly and professional. Truly an "Old World" appeal combined with today's consumer demands. Had a question about amine ties, a very helpful staff member helped and took sufficient time with us to make sure we were "up to speed." Very, very nice as was everyone... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, Thank you for offering us this review. I am very satisfied that you enjoyed your visit here and appreciated our king and genuine service. We are so proud to be part of the Fairmont Brand and hope to always live up to the standards of that name. We hope we will have the chance to welcome you again... More 

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