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Fairmont Le Manoir Richelieu

Certificate of Excellence
181 rue Richelieu, La Malbaie, Quebec G5A 1X7, Canada
Hotel amenities
Fairmont Le Manoir Richelieu
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Ranked #1 of 14 Hotels in La Malbaie
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
Robert C Beloeil, Canada
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1,106 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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Beloeil, Canada
2 reviews
3 of 5 stars Reviewed yesterday NEW

I wonder why people go there. We have a standard room at 1 st july 2015. The room is small and the air conditionned are not working at all. For 131 $ per night i think you better go away from this hotel. But the room is clean and decoration is passed out. Nothing new there. We think we are... More 

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Concord, NC
Level Contributor
69 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As you enter the Fairmont Le Manoir Richelieu, it’s not hard to picture yourself as one of the 1920’s barons of industry, arriving at their exclusive lodging for a luxurious retreat, away from the common folk. Fortunately, we common folks of 2015 can enjoy the elegance, history and tradition of this imposing hotel without mortgaging the homestead. The strong suits... More 

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MTL, CANADA
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Rooms were clean and our room cleaning daily was done before 9 am which was appreciated. There was a fire lit everyday near the lobby which made it smell like a cabin in the woods but not in the rooms (which we liked). We did not eat at the restaurants but the food served during our meetings was varied and... More 

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Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I am very grateful for the time you took to share about your recent stay at Fairmont Le Manoir Richelieu. I am really happy to see that you had a memorable experience in Charlevoix. To see some belugas from the hotel is indeed fantastic and pretty common. We are also very pleased to offer the possibility to rent... More 

Gatineau, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

For the longest time I had wanted to stay at the Manoir Richelieu in La Malbaie. I had visited a few times but never overnighted. So I finally did. The setting, the hotel, the landscape, the location. All is perfect. And the most wonderful of all, the view of the majestic Saint-Lawrence river. Upon arrival, I was greeted with a... More 

Was this review helpful? Yes 1
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, Thank you so much for providing such an exhaustive feedback about your stay with us at the Fairmont Le Manoir Richelieu. I am so pleased to hear that you enjoyed your stay but most importantly that your interaction with our staff lived up to the service standards that our guests should expect from a Fairmont. The team here... More 

Montreal, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent service - Helpful and friendly staff. Welcoming, organized. Quiet and calm atmosphere from property itself to staff members . Property is amazing, beautiful view of the St-Lawrence river. Many amenities.

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Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, Thank you for offering us this review. I am glad that you enjoyed your visit here and our kind service. Indeed the view over the Saint Lawrence river is exquisite. I hope that many more visits bring you back to us! Best regards, Charles Piton Rooms Division Supervisor More 

Montreal, Canada
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a couple of days in order to go see the belugas which refused to show up for the cruise! (That's okay though, we will have to go back again) The hotel was very nice and looked amazing from the outside. Facilities are nice and cozy. The staff is courteous and nice. The room was... More 

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Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear BarkShadeau, First, I would like to thank you for taking the time to share about your recent experience at Fairmont Le Manoir Richelieu. Our guests’ feedback is very important to us. It is a pleasure to see that you enjoyed your time in our property. Indeed, we strive to deliver every day such an exceptional product in our magnificent... More 

Montreal, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a "grande dame" carefully lovingly maintained. It is a unique experience with gorgeous views, grounds, and lobbies. Rooms while smallish are very comfortable with many thoughtful touches. River view wonderful. You could be living a century ago. Breakfast was fine but a little pricey. Extra charge for coffee with the buffet choice. We ate at outside restaurants. It... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I sincerely thank you for taking the time to give us your feedback about your recent experience at Fairmont Le Manoir Richelieu. I am delighted to see you enjoyed your stay with us and our authentic area and scenic little village of La Malbaie. We are all looking forward to welcoming you again soon in our "grande dame".... More 

South Deerfield, Massachusetts
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While celebrating our 48th anniversary, we spent two nights at this Fairmont Hotel. It was one of the most enjoyable times of our marriage. From the check-in to departure we lived in the lap of luxury in a facility that bespeaks early 19th century manorial living. The gardens and grounds rival anywhere in the U.S. and Europe, while the restaurants... More 

Was this review helpful? Yes 1
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I am very grateful for the time your took to share about your recent stay at Fairmont Le Manoir Richelieu. We are very proud to have succeeded to provide an unbelievable experience for the very important event that brought you to our property. I will make sure to share your comments with our staff. We hope we will... More 

UK
Level Contributor
352 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 410 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 3 days and were so sorry to leave. The entire staff without exception were professional and efficient. Our room was a standard room and had been refurbished. The bathroom was miniscule but this did not detract from the experience. We did change rooms as the one allocated was above the ballroom and once the hotel had quietened down... More 

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, Thank you for taking the time to write a review about your last experience at the Fairmont Le Manoir Richelieu. I am really glad that you enjoyed your experience amongst us. We hope you will have the chance to discover the rest of our magnificent Fairmont hotels collection. Kind regards, Francois Thibodeau Director of rooms Fairmont Le Manoir... More 

Ottawa
1 review
4 of 5 stars Reviewed 3 weeks ago

If u like driving ; so go . very Nice city, the out door pool is amazing and the jacuzzi , if u have a problem from heights while driving , think twice before you go , as u are going to find about 100 Kms ups and downs.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, Thank you for offering us this review. I am glad that you enjoyed your visit here, especially our state of the art multisport center. I hope that many more visits bring you back to us! Best regards, Charles Piton Rooms Division Supervisor More 

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