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Fairmont Le Manoir Richelieu

Certificate of Excellence
181 rue Richelieu, La Malbaie, Quebec G5A 1X7, Canada
Hotel amenities
Fairmont Le Manoir Richelieu
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Ranked #1 of 14 Hotels in La Malbaie
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
R G New York City, New York
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1,035 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
126 reviews 126 reviews
31 hotel reviews
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been coming to this magnificent hotel for many years and are continually drawn back by the beauty of both the facility and the region of Charlevoix. The rooms with views of the river are spectacular, especially at sunrise, and are super clean with very comfortable beds. The indoor and outdoor all season pools cannot be missed and the... More 

Was this review helpful? Yes 4
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would like to take some time to thank you for sharing such a nice review about our property. We take great pride from the product we have the chance to offer our guests. You can be sure we will share your comments to our team. I hope we will have the chance to welcome you again next... More 

Levis
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A smiling welcome at reception started the royal stay at the Manoir. Warm fireplace, peaceful resting area with overview of the St-Lawrence river, restaurant athmosphere to please the most demanding customers, outdoor heated swimming pool surrounded by happy whistling birds. A total experience. Thank you Fairmont Richelieu.

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would sincerely like to thank you for sharing these comments about your recent stay at the Fairmont Le Manoir Richelieu. We are glad that you enjoyed the time you spent in our beautiful property. Please be ensured that we will share your comments with our team. Kind regards, Francois Thibodeau Director of rooms division More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Fairmont Le Manoir Richelieu is such an amazing hotel! All of its views on the St-Laurent River were beautiful, especially those seen from the restaurant. Speaking about the restaurant, we enjoyed a great buffet style breakfast with lots of variety and everything we tried was delicious. The hotel's both interior and exterior are very grand, and we all enjoyed... More 

Was this review helpful? Yes 1
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would like to thank you for taking time to share about your recent stay at Fairmont Le Manoir Richelieu. Our guest experience is very valuable for us. I’m glad to see that you had a memorable experience in Charlevoix. I will make sure to share your comments with the staff. We hope we will have the chance... More 

Owen Sound, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

We went to the Fairmont Le Manoir Richelieu after attending a conference in Quebec City. At first I was reluctant to drive all the way there, it looked far on the map, but the drive through the mountains and little towns was so stunning that time flew by! You have to drive through the town of Malbaie to get to... More 

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, First, I would like to thank you for taking the time to share about your recent experience at the Fairmont Le Manoir Richelieu. Our guests feedback is very important to us. I am glad that you enjoyed your time at our property. Indeed, we are lucky we get to deliver such an exceptionnal product in a magnificent region... More 

La Durantaye, QC
Contributor
15 reviews 15 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 25, 2015

What a great hotel! A beautiful view on the St-Lawrence River and a beautiful surrounding. We enjoyed the restaurant and the bar with it's beautiful view. We were there with the kids and they enjoyed the inside and outside pool. In the evening we went to the casino and had a great experience.

Was this review helpful? Yes
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Thank you very much for taking the time to share your comments with us regarding your past stay at Fairmont le Manoir Richelieu! We are delighted to know that you have enjoyed your stay with us and we will gladly share your comments with our team. We are looking forward to welcome you again to the beautiful region of Charlevoix!... More 

A TripAdvisor Member
5 of 5 stars Reviewed March 24, 2015

Great Hotel, rooms are nice, but small for a family of more than 3. Choose a larger room if your family is larger. Beds are comfortable. The facilities and services are great with a friendly and helpful staff.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would like to thank you for taking time to share about your recent experience at Fairmont Le Manoir Richelieu. I’m glad to see that you enjoyed your stay with us. I will make sure to pass the good words to our staff. For your next stay, I would suggest you to communicate directly with our intern reservation... More 

Morelos, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 21, 2015

I went often to this hotel, is connect to the casino by tunnel, the piscine is beutifull. The only thing I can suggest is the restaurant St Lorenz service, is little bite slow, and salt, that's the only detail, so in general is magnific!!

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, Thank you for taking the time to share about your experience at Fairmont Le Manoir Richelieu. We are always glad to see our guests coming back for another stay. Our guest experience is very valuable for us. I can assure you that your comment will be shared with the restaurant staff. I hope we will have the pleasure... More 

Gatineau, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2015

I spent the Quebec March break at the Fairmont Manoir Richelieu with my 2 daughters aged 8 and 9 and the experience was simply amazing. From the check in to staff at the multi sport centre (remi) and at the morning breakfast (Dominic), I can say that they were always smiling, attentive to our needs and always willing to help.... More 

Was this review helpful? Yes 1
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would like to thank you for taking the time to share about your March break experience at the Fairmont Le Manoir Richelieu. I am glad to see that you and your family enjoyed the time you spent in the beautiful region of Charlevoix. You can be sure I will share your great comments with our staff. We... More 

Regina
1 review
5 of 5 stars Reviewed March 4, 2015

A beautiful location looking over the St. Lawrence river. Has 2 beautiful outdoor heated pools which makes you feel you are at a spa. There are 2 skating rinks to enjoy: one small oval in front of the hotel, and another that is for playing hockey. There is a marked well groomed 7 km trail that begins in front of... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, I would like to thank you for taking some of your time to share about your recent experience at the Fairmont Le Manoir Richelieu. I was glad to see that you had a memorable experience in Charlevoix. We hope we will welcome you again in a near future. Kind regards, François Thibodeau Director of rooms Fairmont Le Manoir... More 

Montreal, Canada
Senior Contributor
49 reviews 49 reviews
45 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 3, 2015

I am not a great fan of grand traditional hotel like the Manoir Richelieu and even less of hotels associated with a Casino. For these reasons, I avoided the Manoir in my previous visits to Charlevoix. I broke this rule for my last stay partially because the hotel offering in the area is limited in winter and also out of... More 

Was this review helpful? Yes
Pierre_Papillier, Front Office Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear guest, First, I would like to thank you for taking the time to share your experience with us. We were really glad to find that you had a great time at our property. I will make sure to pass on the good words to our staff. We hope we will have the chance to welcome you again in the... More 

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