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All 14 La Malbaie hotels

Fairmont Le Manoir Richelieu

4.0 of 5 Hotel   |   181 rue Richelieu, La Malbaie, Quebec G5A 1X7, Canada
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Fairmont Le Manoir Richelieu
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Ranked #1 of 14 Hotels in La Malbaie
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Anca-lucia G Kanata
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877 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kanata
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent team! Extremely helpful, professional and nice staff. The room was very clean and comfortable. The amenities are very good. The location is spectacular. We loved the service and the ambiance.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Bonjour, Thank you for taking the time to share about your experience at the Fairmont Le Manoir RIchelieu. We are glad that you enjoyed the time you spent at our property and in the beautiful region of Charlevoix. Hope to welcome you again soon! Kind regards, Pierre Papillier Director of Operations Fairmont Le Manoir Richelieu More

Canada
Top Contributor
56 reviews 56 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Went with my wife on a special week-end and wanted to have a drink prior to dinner. Went to the bar section in the place overlooking the surroundings and facing the sea. Waited for service, finally ordered and waited... waited... waited... We were convinced that the waitress had forgotten, serving everyone but us and not even saying sorry or its... More

Was this review helpful? Yes
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Bonjour, First, I would like to thank you for taking the time to share about your recent experience at our property. The feedback from our guests is of a real importance for us. I apologize that this experience at our restaurants was not up to the Fairmont Le Manoir Richelieu reputation. This is definitely not the type of experience that... More

Saint-lazare
1 review
5 of 5 stars Reviewed 1 week ago

Loved the view form the 1st hole of golf the St-Laurent. Daniel, who was in charge of the golf carts was so interesting and kind! Loved the outdoor heated pool and hot tub. The mini-putt is great. You must try the martinis with olives…the best ever!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Christine S, Thank you for sharing your comments. I am glad that you enjoyed your experience at the Fairmont Le Manoir RIchelieu. I will pass your comments to Daniel at the Golf Club. We hope to welcome you again in a near future. Kind regards, Pierre Papillier Director of Operations Fairmont Le Manoir Richelieu More

Clinton, Massachusetts
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Can't possibly come here enough. The view is grand, the rooms are clean and large, and you have plenty of activities to keep you busy. The pool is nice and so aren't the grounds. A stay here is worth whatever they charge. I can't wait to come back.

Was this review helpful? Yes
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Judith T, Thank you for sharing your comments. I am glad that you enjoyed your experience at the Fairmont Le Manoir RIchelieu. We hope to welcome you again in a near future. Kind regards, Pierre Papillier Director of Operations Fairmont Le Manoir Richelieu More

Ottawa
2 reviews
5 of 5 stars Reviewed 1 week ago

From the moment I arrived and stepped out of my car (valet service) to the moment my bags arrived at my room prior to me stepping into the suite, I felt like royalty. Restaurant choices were abundant, room service prompt and elegant, underground casino access convenient, and the grounds maintained. The fitness center well-equipped and heated outdoor pool with waterfall... More

Review collected in partnership with Fairmont Hotels & Resorts

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Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Margaret Y, I am glad that you enjoyed your last stay at the Fairmont Le Manoir Richelieu. We are also delighted that one of our Sealy mattress participated in providing you with a great night of sleep. We hope to welcome you again at our property in a near future. Kind regards, Pierre Papillier Director of Operations Fairmont Le... More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We had a three day stay in this hotel. Location is great, view as well, great feature is their well kept hiking path. Room is what you expect when you pay >$400 for a room with a view of the parking lot. Otherwise, no real luxerious feeling it all, constant push of staff to upgrade/upsell you, Internet costs extra ...... More

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Bonjour, First, I would like to thank you for taking the time to share about your experience at the Fairmont Le Manoir Richelieu. Our guest comments are of a great value to us. Unfortunately, I understand that your last stay was not up to your expectations. What you describe is definitely not what you would expect from our property. I... More

Helecine, Belgium
1 review
3 of 5 stars Reviewed 2 weeks ago

good average hotel, comfy , good looking, but old british styled: included dust and poor food. the staff is very attentive to our concerns. avoid to eat at the belle rive restaurant. The location and view is fantastic, also the rooms are very clean and well furnished: beds are top!!!!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Manager at Fairmont Le Manoir Richelieu, responded to this review

Bonjour, First, I would like to thank you for taking the time to share about your experience at the Fairmont Le Manoir Richelieu. Our guest comments are of a great value to us. Unfortunately, I understand that your last stay did not go up to your expectations. What you describe is definitely not what you would expect from our property.... More

Norfolk
Top Contributor
58 reviews 58 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We played golf at the resort golf course. The most outstanding views I have ever seen. The course was well maintained, but the greens were tournament speed, slope and tough pins. The resort is beautiful, food that we had at the bar, primer in was done perfect. Drinks also we great, the server was just right attive. Rooms are beautiful... More

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Pierre_Papillier, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Thank you so much for taking the time to share your comments with us regarding your past stay at Fairmont le Manoir Richelieu! We will share your comments with our team. We all look forward to welcome you again to the beautiful region of Charlevoix! More

Toronto, Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Visited in the fall. The colours were great. Hotel is very clean and rooms are luxurious. The restaurant was fantastic with beautiful views of the river. Customer service is top knotch. Casino, heated pool, gym, walking trails - lots to do. Very nice stay !

Was this review helpful? Yes
Pierre_Papillier, Director of Operation at Fairmont Le Manoir Richelieu, responded to this review

Thank you for taking the time to share your comments with us regarding your past stay at Fairmont le Manoir Richelieu! We are delighted to know that you have enjoyed your stay with us and we will gladly share your comments with our team. We are looking forward to welcome you again to the beautiful region of Charlevoix! More

Wokingham, United Kingdom
Top Contributor
82 reviews 82 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Le Manoir Richelieu is superbly located, with great views from the terraces and restaurants, but the building itself is a little unusual: to start off with, the reception is not on the ground floor, but on the floor above ("The Grand Hall"), so checking in necessitates finding the elevator or negotiating the stairs. The rooms are divided into 2 wings... More

Was this review helpful? Yes
Pierre_Papillier, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Thank you for taking the time to share your comments with us regarding your past stay at Fairmont le Manoir Richelieu! We are looking forward to welcome you again to the beautiful region of Charlevoix! More

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Additional Information about Fairmont Le Manoir Richelieu

Address: 181 rue Richelieu, La Malbaie, Quebec G5A 1X7, Canada
Location: Canada > Quebec > La Malbaie
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Le Manoir Richelieu 4*
Number of rooms: 380
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Also Known As:
Fairmont Le Manoir Richelieu Hotel La Malbaie
Fairmont Hotel La Malbaie
Fairmont La Malbaie
La Malbaie Fairmont
Fairmont Le Manoir Richelieu La Malbaie, Quebec, Canada

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