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Fairmont Le Manoir Richelieu

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181 rue Richelieu, La Malbaie, Quebec G5A 1X7, Canada
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Fairmont Le Manoir Richelieu
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1,440 Reviews from our TripAdvisor Community

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Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked the Fairmont Le Manoir Richelieu because Backroads stays here during their tours. We have vacationed with Backroads in the U.S. and Europe, and know that they only select spectacular properties with lots of things to do in the surrounding area for active families. We are a family of five, and our stay was five nights during Christmas week,... More 

Helpful?
1 Thank EileenUSA
Gaudéric H, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Dear EileenUSA, We would like to thank you for taking the time to provide us with your detailed and much appreciated feedback! We are very pleased to know that you and your family were able to take full advantage of our many activities offered on site and within the Charlevoix region, and that you've enjoyed your stay overall. Please know... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

A great retreat for all seasons- the pool is a nice place to hang out even in winter. We had some great buffet breakfast at the St-Laurent and we enjoyed the tea room with the view on the river. We look forward to go back.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Karen R
Gaudéric H, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Dear Karen R, Thank you so much for your great feedback and for taking the time to share it with us! We are thrilled to know that you've enjoyed your stay at Fairmont Le Manoir Richelieu and rest assured that your feedback has been shared with our team as we all appreciate this type of recognition. We are also honored... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 6, 2016

I forget exactly how I came across this place, but I discovered it one late night on the internet and was obsessed ever since. Even now that we have been I am still obsessed :0) We drove about 10 hours to get there and it was worth every minute. We stayed 3 nights towards the end of March in a... More 

Helpful?
1 Thank Elizabeth R
Gaudéric H, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Elizabeth R, Thank you very much for your warm and detailed comment about your stay at the Fairmont Le Manoir Richelieu. We are thrilled to read that you had such a great time with us with your family after your long journey to find us. We believe that your feedback is full of wonderful tips for all the Trip... More 

Mullica Hill, New Jersey
Level Contributor
116 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed January 4, 2016

This hotel was basically a large castle in the mountains. We drove here from New Jersey and loved this place. Food was good. Service was good but the hotel and the beauty of it was made this place 5 stars. We absolutely loved this place. We would return in a heartbeat!!!

Helpful?
Thank johnny5ski
Gaudéric H, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear johnny5ski, Thank you so much for your wonderful comment about your stay at the Fairmont Le Manoir Richelieu. We are delighted to read that our property, as well as our service quality, reached and exceeded all your expectations. We cannot wait to host you again, maybe this spring so you can enjoy the very different weather and nature! Best... More 

Shannon, Quebec
1 review
5 of 5 stars Reviewed January 4, 2016

From the valet at the arrival to the Royal service we received, what a fantastic experience for Christmas with my young daughter and wife! The employees are so nice and helpful! The food was excellent! The pool outside in the winter at 96'F was also a nice experience!

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank mikejamesn
Gaudéric H, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear mikejamesn, Thank you so much for your wonderful feedback about your stay at the Fairmont Le Manoir Richelieu. It is truly amazing to read that you had such an amazing time with us and that we helped creating great memories for you and your family. Christmas time is an absolute must here and we do our best to create... More 

Quebec City, Canada
1 review
2 of 5 stars Reviewed January 2, 2016

Staying now.horrible lobby music keeping us awake...took hours for young Kids to fall asleep. Why would you give a room abouve the lobby!big disapointment! Restaurant service slow and greedy for tips! Not listening to customers at all! One of outside pools was not hot and the main pool stoped changing Colors at night...

Helpful?
Thank Angil00
Gaudéric H, Manager at Fairmont Le Manoir Richelieu, responded to this review

Dear Angil00, Thank you for taking the time to share your feedback about your stay at the Fairmont Le Manoir Richelieu. We are saddened to read that your experience was far from your expectations and from that we were not able to provide the usual service quality that we are recognized for. Please be assured that we have addressed the... More 

toronto ON Canada
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

We loved everything about this hotel. The staff were amazing all around and you can tell they value their customers. Our experience at the spa was absolutely phenomenal and the staff there do an amazing job. Kudos to the staff and management for a well done job! Highly recommended.

Helpful?
1 Thank Mike P
Gaudéric H, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Dear Mike P, Thank you for taking the time to share your feedback with us! We are delighted to know that you’ve enjoyed your stay at Fairmont Le Manoir Richelieu and that our team was able to make your visit truly memorable. Rest assured that we have already shared your comments with them. We all look forward to welcome you... More 

Montreal, Canada
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 23, 2015

Went for the annual Gala des grands chefs and the experience is as great every year I go. The place is simply beautiful with a breathtaking scenery. It is definitely a place to stop by while visiting the area and by far the most beautiful place of the area. You never go wrong with Fairmont.

Helpful?
Thank Fredddou
Gaudéric H, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Dear Fredddou, Thank you so much for your excellent comments and for taking the time to share them with us. We are delighted to know that you have appreciated the 15th edition of Le Gala des Grands Chefs. Please know that your comments have already been shared with our team as this type of recognition is so important for us.... More 

Weedon
1 review
5 of 5 stars Reviewed December 18, 2015

Must do for everybody Take advantage of the Manoir Richelieu! Will do twice a year from now on Thank-you Fairmont The reputation of Fairmont lives here also Take advantage of the spa, pools, dining services, and the provincial casinos

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Z994IYphiliph
Gaudéric H, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Dear Z994IYphiliph, Thank you for your wonderful comments and for taking the time to share these on Trip Advisor! We are delighted to know that your stay with us was such a success and we are thrilled that you plan on visiting us on a regular basis! We truly appreciate your loyalty towards Fairmont Le Manoir Richelieu. Please know that... More 

Montreal, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 2, 2015

Very nice hotel strategically located in Charlevoix. The Manoir Richelieu feels more like a vacation resort than a regular hotel. It has beautiful outdoor and indoor pools with lots of activities for the young and the young at heart. The hotel features a world class golf course with stunning views of the St Lawrence river as well as 3x9 holes... More 

Helpful?
Thank Schesco
Gaudéric H, Director of Operations at Fairmont Le Manoir Richelieu, responded to this review

Dear Schesco, How wonderful to read your comments regarding your visit to Fairmont Le Manoir Richelieu this past summer! We are so pleased to know that you and your family have enjoyed your stay as well as our many services and activities. Please know that we have already shared your comments with our team as this type of recognition is... More 

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