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Hotel Pavillons Le Petit Manoir du Casino

525 Chemin des Falaises, La Malbaie, Quebec G5A 2V5, Canada
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1 room 1 guest
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Hotel Pavillons Le Petit Manoir du Casino
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122 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (122)
  • Mar-May only
    (26)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (14)
All months
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 13, 2015

The best choice. Room are quiet and very confortable. Hotel is very close from the casino and some of the best restaurant in the area. I suggest you to try the restaurant La Boheme which is may be 15 minutes walk from the pavillon. The hotel burned last year but the pavillon are still running, the hotel restaurant was not... More 

Was this review helpful? Yes
TommyBernier1, Public Relations Manager at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you so much for writing a review! We are always happy to hear from our satisfied customers. We are thrilled that you consider our hotel to be the best choice in the region. It is true that our great location and value are hard to beat. In fact, we are next to the Casino and near the Saint-Lawrence River,... More 

Montreal, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 17, 2014

This hotel is located on top of the hill above the Fairmount Hotel & Casino. Because of its proximity and because of something in the way they answered my questions over the phone, I thought they were affiliated. Only the ridiculously low price for conventioners suggested the opposite. Take note that my GPS did not find the place which is... More 

Was this review helpful? Yes 2
TommyBernier1, Responsable relations publiques at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you for taking a moment of your time to share your review with us. Your comments and opinions are very important for us and be sure that we will give them the greatest importance. We are glad you appreciated your unit that much. It is true that our guests generally appreciate our rooms and the majestic view on the... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 27, 2013

Good hotel, very, very clean. Amazing view of the river and Manoir Richelieu. Rome are well equiped. Only things... They should improove mattresses and bed sheets. I will return on my next trip to La Malbaie!

Was this review helpful? Yes 2
danniecaron, Public Relations Manager at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Dear guest, thank you very much for taking time to write this review. We are very happy you enjoyed your stay with us and found your room clean and well equipped. Our view and location, as you mentioned it, are indeed quite impressive! Thank you for those comments. Again, we thank you, and we hope to welcome you again. More 

Mirabel, Quebec, Canada
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 16, 2013

We've been coming to the Petit Manoir for about 5 years, every Summer. For us, this place has everything we could wish for ... a great view of the Saint-Laurence River, three hot tubs (indoors and outdoors), an indoor pool, breakfast on the "terrasse" every morning and right next to the Casino and breathtaking Manoir Richelieu Golf Course. The prices... More 

Was this review helpful? Yes 1
danniecaron, Public Relations Manager at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Dear guest, thank so very much for this great review. We are thrilled that you've been visiting us for five years and have been satisfied ever since. Our location is indeed quite exceptional, and we are happy you enjoy the views from our rooms that much. Again, thank you very much, and we are looking forward to welcoming you again. More 

Montreal, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 12, 2013

We stayed 3 nights on Canada Day weekend. Overall, it was fine but I don't think I would recommend this hotel if someone wants a good night sleep. Please read below. Parking: As soon as we got there, we noticed the parking lot at the front was jam packed; people were even parked sideways on the street. I checked in... More 

Was this review helpful? Yes 2
danniecaron, Public Relations Manager at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Dear guest, thank you very much for reviewing our hotel. We are glad you found your room clean and pleasant and the breakfast good. We do take note of your comments about the mattress, which is always a tricky and yet so important aspect of a good stay. As for the service problems you encountered during your stay, we will... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 6, 2013 via mobile

Very nice hotel with the view on the st-lawrence river. Rooms are very clean and well equiped. 3 spas are available til 11pm everyday. Restaurant is good. I recommand this hotel but ask for the pavillons side your higher and have a great view for a few dollars more.

Was this review helpful? Yes 1
danniecaron, Public Relations Manager at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Dear guest, Thank you very much for reviewing your stay. We are more than happy you enjoyed your room and our services. Our breathtaking views of the St. Lawrence River are indeed one of our strengths! Thank you for pointing it out. We hope to see you again. More 

Montreal, Canada
Level Contributor
3 reviews
1 of 5 stars Reviewed November 13, 2012

Malbaie is beautiful, the area is beautiful. This hotel itself is not that bad however considering the price I would have expected more. The bedding leaves much to be desired. A thin sheet and a super thin comforter is all you will get. At the price we paid I would have expected something better than you would find at a... More 

Was this review helpful? Yes
danniecaron, Public Relations Manager at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

We are sorry your stay at our hotel turned out to be a disappointment for you. We take comments from our visitors seriously and wish nothing but their comfort and satisfaction, so thank you for the feedback. We hope you at least managed to enjoy our beautiful region of Charlevoix. Thank you again. More 

Summit, Mississippi
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed August 13, 2012

This is a decently priced hotel located along the St. Lawrence River in Malbaie, Quebec, Canada. A bit of a drive if you are looking to go whale watching in Baie St. Cathrine or Tadoussac. The rooms are large with a small kitchenette and views overlooking the casino. Despite the day traffic of the casino, this hotel is far enough... More 

Was this review helpful? Yes 2
danniecaron, Responsable relations clients at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you for your comment so nice! We are pleased to see that you had a pleasant stay at the Petit Manoir du Casino Hotel. Hoping to see you during your next stay in Malbaie! More 

Ottawa
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed August 7, 2012

When we called to make a reservation, they told us we would have "vue sur la fleuve" as requested. There was no language barrier as my husband is French. For $230++ a night, we got a lovely view of the parking lot. We were stuck to take the room since the town was packed on a Saturday evening. I dont... More 

Was this review helpful? Yes 3
danniecaron, Responsable relations clients at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Thank you for taking the time to leave your opinion on Trip Advisor. We are sincerely sorry for this booking problem, we present to you our apologies. We fully understand your frustration because it is true that our hotel is renowned for its river views and not on the parking ... It is difficult to satisfy all our visitors in... More 

Gatineau, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 30, 2012

once again was able to assess that La Malbaie is a real tourist trap. Other than the casino and hiking, not much to do and prices are too high. At this hotel, old room with old tv set etc for $215 a night including dinner and breakfast Dinner similar to what was offered in other quebec places 20 yrs ago.... More 

Was this review helpful? Yes 2
danniecaron, Responsable relations clients at Hotel Pavillons Le Petit Manoir du Casino, responded to this review

Dear traveler, thank you for your comment filled on TripAdvisor. We are sorry to read that your stay does not go as you like. You seem disappointed about Charlevoix destination and particularly Malbaie place. It's your opinion but let us inform you that there are many activities and festivities offered throughout the summer in Malbaie. Tourist information office is also... More 

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