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All 1 Brome hotels

Auberge & Spa West Brome

128, route 139 | West Brome, Brome, Quebec J0E 2P0, Canada
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94%
Ranked #1 of 1 hotels in Brome
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 5 days ago
Kathleen M Ottawa, Ontario, Canada
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  • Reviews (87)
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87 people have reviewed this hotel

Traveler rating
    63
    19
    3
    2
    0
See reviews for
13
53
2
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
Ottawa, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I recently spent a few nights at Auberge and Spa West Brome and it was simply wonderful. The grounds are well ns intestines with beautiful gardens. The staff, especially Sandra at the front desk, were so helpful and welcoming. The deluxe room was very roomy with a nice balcony, fireplace and stocked kitchenette. The bedding, towels and... More

Was this review helpful? Yes
Toronto
Top Contributor
84 reviews 84 reviews
49 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

La Belle Province du Quebec is known for gastronomy. We have travelled extensively through the province and look forward to dinner hour. But Le Bistro at Auberge West Brome was absolutely exceptional. They offer a three course dinner, included with the overnight stay package and it is a good deal. My wife and I each had three different items and... More

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New Providence, New Jersey
2 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 18, 2014

We recently stayed at the Auberge & Spa for two nights. The "deluxe" room was advertised as having a fireplace but it did not in fact have a fireplace. What the room did have was a space heater that had fake logs and lights inside to look like a fire which would then blow out hot air when turned on.... More

Was this review helpful? Yes 1
PBHotelGM, General Manager at Auberge & Spa West Brome, responded to this review

We’re very sorry to hear that you did not enjoy your stay with us. I’m especially shocked to hear your criticism of our carpets, as we had those replaced six weeks ago. While the vast majority of our deluxe rooms have a wood-burning fireplace, the one you stayed in does need to have an electric due to its location for... More

Montreal Canada
Top Contributor
54 reviews 54 reviews
14 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed June 13, 2014

My team and I were in a meeting at the Auberge &Spa West brome not far from Sutton in the Eastern Township. I didn't know the Auberge but I can tell you no one from my team complaint about the food the place. We were there for a meeting and they the staff of the hotel took rely a good... More

Was this review helpful? Yes 1
PBHotelGM, General Manager at Auberge & Spa West Brome, responded to this review

Thanks for staying with us and for your comments. We loved having you and your team stay with us and are pleased to hear that you enjoyed your time at the Auberge. We take great pride in our team and our food, so we’re happy that everything was to your liking. Regards, Pierre Bergeron General Manager More

Montreal, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 23, 2014

My husband and I stayed here last weekend to celebrate our 1st wedding anniversary. Our stay was Wonderful! I could write a novel, so in the interest of keeping this readable, here were the highlights: * We were greeted at the door by name because they were expecting us and had our room ready for us at 2 (early check... More

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PBHotelGM, General Manager at Auberge & Spa West Brome, responded to this review

Thanks so much Julie (and Scott) for staying with us and taking the time to write such a lovely review. We were thrilled to hear that we could help make your anniversary as special as possible. Nothing makes us happier than hearing that our guests got to enjoy all that we have to offer and it certainly sounds like you... More

Bromont
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 14, 2014

Best kept secret in the Eastern Township, as soon as you walked in you feel the professionalism ! the staff are well dressed , the hotel is a ember of Hotellerie Champetre chain,food excellent,bartender excellent, choices of wine excellent, rooms clean , well located at the foot of mountains

Was this review helpful? Yes
PBHotelGM, General Manager at Auberge & Spa West Brome, responded to this review

Thank you for the kind words, Sylvie. We're especially proud to have you point out our professionalism, which is something we take great pride in. Our staff work very hard to ensure the highest quality for our guests. We hope that you'll come back to stay with us soon. Regards, Pierre Bergeron General Manager More

East Kingston
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2014

My wife and I skied Owls Head and Sutton this mid-March 2014 for our annual ski trip to the Eastern Townships of Quebec. We stayed 2 nights at the Auberge & Spa West Brome. It was our first visit to this property. We will definitely return in the near future. Accommodations, Dinning(Breakfast & Dinner), Location, Staff were truly outstanding. All... More

Was this review helpful? Yes
PBHotelGM, General Manager at Auberge & Spa West Brome, responded to this review

We're so glad that you enjoyed a wonderful ski vacation with us; we take great pride in being a comfortable and relaxing property that avid skiers can come back to after a busy day. We're especially happy to hear your praise for our staff (including M. Lajeunesse), who work very hard to make sure that every guest has a great... More

Boston, Massachusetts
Senior Contributor
24 reviews 24 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 24, 2014

When looking for a small bistro on the side of the main road this was the first place we saw. At the beginning we were unsure but soon we knew This was a good choice.The salmon,stake and duck were the favorite at the table.The service was very got and the servers were all very friendly.

Was this review helpful? Yes
PBHotelGM, General Manager at Auberge & Spa West Brome, responded to this review

Thank you very much for spending your lunch with us at Bistro West Brome. We're glad to hear that you enjoyed your meals, and are especially pleased to hear your praise for our hardworking staff. We take great pride in our food and service and always like to hear that that translates to an enjoyable visit for our guests. Hopefully... More

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 8, 2014

I have tried numbers of hotels in Eastern Township and in my idea this hotel is the best one. We were two couples with a kid (and a puppy). We stayed in one of suites. The room was spacious and had two rooms and a big hall. Big enough for two couples. The room was clean and there was fresh... More

Was this review helpful? Yes 1
pbergeronawb, General Manager at Auberge & Spa West Brome, responded to this review

Thank you so much for your review. We're thrilled to hear of your experience staying with us, and especially value your kind words about our staff. We take great pride in our service and location, and nothing means more to us than a satisfied guest. We hope to see you again on your next visit to the area. Regards, Pierre... More

Montreal, Canada
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed December 2, 2013

This review is a bit painful for me to write because the individuals who work at this auberge clearly do try quite hard to take care of you. They do try to remember your name and have pleasant conversations, which made the whole thing worse because we spent a lot of time lying through our teeth about satisfactions levels, since... More

Was this review helpful? Yes 2
pbergeronawb, General Manager at Auberge & Spa West Brome, responded to this review

We’re so sorry that you were disappointed in your stay here. We had recently experienced some major changes around the time of your visit – such as a new head waiter – and were experiencing some growing pains. While your care for the feelings of our staff is much appreciated we do wish that you had mentioned these problems, as... More

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Additional Information about Auberge & Spa West Brome

Address: 128, route 139 | West Brome, Brome, Quebec J0E 2P0, Canada
Phone Number:
Location: Canada > Quebec > Brome
Price Range (Based on Average Rates): $$
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Also Known As:
Auberge And Spa West Brome
Auberge & Spa West Brome Hotel Brome
Auberge West Brome Quebec
Auberge & Spa West Brome Quebec

64 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Located on 200 acres of perfection in Quebec’s glorious Eastern Townships, Auberge & Spa West Brome offers you the best of all worlds -- the rustic charms, tranquil country setting, together with modern amenities.Relax your mind, delight your senses, and spoil your body and soul. For pleasure, business or special events large or small, get away to Auberge & Spa West Brome -- get away to serenity. ... more   less 
Number of rooms
26

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