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Riotel Bonaventure

98 Avenue Port Royal, Bonaventure, Quebec G0C1E0, Canada
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Riotel Bonaventure
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Ranked #3 of 4 Bonaventure B&B and Inns
A recent review
5 of 5 stars Reviewed December 18, 2014
Eldor G Montreal, Canada
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61 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montreal, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 18, 2014

I've stayed in this Riotel several times and every time is a real pleasure. The location (right on the sea) is great, the two restaurants are superb and the beds are about the most comfortable I've ever slept in. And the service has always been exceptional, with very friendly and welcoming staff. This review is a bit late (almost Xmas... More 

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Ottawa, On
2 reviews
1 of 5 stars Reviewed September 30, 2014

Don't believe the publicity. This hotel has to stop charging exorbitant prices for their rooms. We stayed in two Riotel while travelling in Gaspé. They seem to undergo cosmetic renovations instead of proper renovations. Our room at the Bonaventure hotel had a musty smell, the creaking hardwood floors and bad insulation means that you hear your neighbors talk, walk, ....... More 

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Travelers are raving about these Bonaventure hotels

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 30, 2014 via mobile

Friendly staff run a smooth ship. Unfortunately, the ship is squished between the main highway and the Baie de Chaleur. We booked a month ahead but still wound up with a disappointingly small (both couldn't walk around at the same time!) room overlooking the highway. We couldn't leave the window open because of the road noise. The air conditioner was... More 

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Gloucester, UK
Level Contributor
84 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 30, 2014

This was just a one night stop on our road trip but just like the Riotel at Matane the main thing that stays with me is the friendliness of all the staff we had contact with - without exception. it started with the receptionist and then the waiting staff in the bar and the restaurant carried it on. Just felt... More 

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Aix-en-Provence, France
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed July 27, 2014

For the rates we were charged and for the wonderful website pictures one almost imagines a sprawling Oceanside estate...... No Way! The Bonaventure location resembles a roadside motel picutres we terribly misleading. The rooms were cramped and the family which also arrived when we did also complained of the same. In perce the pictures resemble a wonderful scene on sprawling... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2014

Hotel clean, staff were great, evening meal great, but the view and the beach were awesome, we listen to the ocean all night, so soothing. Highly recommend this hotel. Make sure you are able to get a sea side room, you will be impressed.

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Riotel, Responsable relations clients at Riotel Bonaventure, responded to this review

Dear reviewer, Thanks for taking the time to share your impression with tripadvisor community. We are glad to see that you have appreciated your tourist experience in our hotel of Bonaventure. Your feedback is really important , especially knowing how much time we spent enhance our hotel and improve our service team. We look forward to welcoming you again! More 

Dartmouth Nova Scotia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 17, 2013

My husband and I stayed at the Riotel Bonaventure after a long drive from Nova Scotia. Thought we'd make this our first pit stop before driving around the beautiful Gaspe Penninsula. We pre-booked the room with a jacuzzi. The staff at the front desk were very friendly and spoke English well. The room was adequate for our purpose and very... More 

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Eastport, Maine
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 13, 2013

We had the good fortune to stay at the Riotel Bonaventure on our visit to the Gaspe'. From the staff at the front desk, the dining room staff, and the housekeepers it was a perfect stay. I want to especially praise the staff at the front desk. From the day we checked in, the afternoon of Sept. 5th, they went... More 

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Glasgow
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed August 13, 2013

Stayed one night here en route somewhere else. Booked a family room, with double and single bed, but it was a room with a small double and a sofa bed, not made up. We asked why and we got a frosty shrug, and were told all the linen was inside the sofa as if we were idiots, and to do... More 

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Riotel, Responsable relations clients at Riotel Bonaventure, responded to this review

Dear reviewer, Thank you for submitting your comments on tripadvisor. Regarding the accommodation, we constantly try to improve our rooms. We have 8 rooms completely renovated and we continue to enhance the hotel. Of course, we offer varied accommodation to suit all budgets and needs. We usually try to satisfy our clients and relocate them in another room if the... More 

Vaughan, Canada
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 13, 2013

In short, we would stay there again but not under the same conditions. We had issues, they made amends. We booked several days in advance for one night (2 adults, 2 pre-teens). Booking agent was very helpful in discussing room options that would fit us (would we like a queen with foldout bed, or a King with cot? We booked... More 

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Riotel, Responsable relations clients at Riotel Bonaventure, responded to this review

Dear reviewer, Sorry to see you have been disappointed by the quality of our accommodation while visiting the Riôtel Bonaventure. We do offer several types of rooms according to customer's requests and I'm sorry to hear that the room you stayed did not match the one you requested when booking. It is not in our practices to dislodge a guest... More 

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