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Residence Inn Toronto Vaughan

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11 Interchange Way, Vaughan, Ontario L4K 4L4, Canada
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1 room 1 adult
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Residence Inn Toronto Vaughan
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158 Reviews from our TripAdvisor Community

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Toronto, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

Ok hotel room, rather pricey for what it offers, careful not to get the sheets and towels dirty or you'll be charged an additional $30. Terrible staff and service. Not like any other Marriott that I have visited previously, more like a motel than a hotel.

Helpful?
Thank M T
Tom T, Manager at Residence Inn Toronto Vaughan, responded to this review

Hello M T, Thank you for taking the time to share your recent experience with us. Unfortunately, amenities of the room are apart of the suite and any found damages need to be recovered to ensure our future guests are experiencing a fresh, clean atmosphere during their time with us. Our hotel and staff provide creative alternatives to assist our... More 

St. John's, Canada
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed December 31, 2015

Crew is very good and supportive, I was involve in small misunderstanding with one of the crew member when non stick pan burn my food, the only thing bit disappointed is that young upper management show bit hurry to mark their decision without listening to my side of version & float the ball towards my higher management. We are cooperate... More 

Helpful?
Thank Gamagreen
Management response:

Thank you very much for your review. We are glad to hear that you have enjoyed your stay. We apologize if there were any misunderstanding and I am glad that we have sorted it out. We will continue to provide the best service to you. Kindest regards, Evans Lo General Manager More 

Ajax, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 10, 2015

A 30 year all girls reunion was planned and this hotel met all of our criteria. We chose one of the larger suites which included two bedrooms, with their own ensuites. The living area featured a fireplace, a full kitchenette and dining area. This room was perfect for our needs and allowed privacy for all the ladies. We enjoyed the... More 

Helpful?
Thank TorontoSnorkelQueen
Tom T, Manager at Residence Inn Toronto Vaughan, responded to this review

Hello TorontoSnorkelQueen, Thank you for sharing your recent stay with us at the Residence Inn by Marriott Toronto Vaughan. I'm very happy to hear you and your party were able to utilize and enjoy the extra space in your suite. Our team here strives to provide a productive and pleasant stay for each of our guests. We're here around the... More 

Sao Jose Dos Campos, SP
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 4, 2015

I stayed in one of theyr suites for 2 weeks. The rooms is very good, clean, good appliances and complimentary items; room is really soundproof, good sleep! There is a small gym and swiming pool and a couple vendors at the front lobby. The hallways are a little worn out, breakfast it poor of choices, no fresh fruits available whatsoever... More 

Helpful?
Thank farinasjc
Tom T, Manager at Residence Inn Toronto Vaughan, responded to this review

Hi Farinasjc, Thank you for taking time out of your day to share your experience while with us. It's great to hear you found our rooms sound-proof and was able to sleep restfully through the night. I will surely take note in relation to the fresh fruit offerings during breakfast hours. We offer apples, bananas, and oranges on a regular... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed December 3, 2015 via mobile

Friendly welcoming staff. Rooms are beautiful and very clean. We shared a two bedroom suite between two families and it had a full kitchen, including dishwasher and stove. Highly recommend for hockey teams at away tournaments.

Helpful?
Thank Cheryl C
Tom T, Manager at Residence Inn Toronto Vaughan, responded to this review

Hi Cheryl C, I hope your hockey tournament played in your teams favor! Thank you for sharing you experience during your weekend stay with us. I will be sure to pass on your kind words to our dedicated team. I'm happy to hear our roomy suites was large enough for your two families and that it was spacious enough for... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 29, 2015 via mobile

This was my first time to this hotel and community. Normally I would stay in downtown toronto but I wanted to checkout the suburbs. Vaughan is a community on the rise, great and getting even greater. The hotel is conveniently located at the Interchange complex on Highway 7 & 400. Loved this hotel, clean, nice amenities, terrific breakfast and dinners.... More 

Helpful?
1 Thank BigL77
ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear BigL77, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our location, amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Bai Bunpanya General Manager More 

Sault Ste Marie, Canada
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 29, 2015

Overall a very good stay at the Residence Inn @ Vaughan Ontario. I spent 5 nights at the hotel. Rooms were clean and up to date. Beds were comfortable and offered a very nice sleep. We used the pool and hot tub daily. Found them to be clean with great water temperatures. I'd plan a stay there again.

Helpful?
Thank Steve F
ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear Steve F, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Bai Bunpanya General Manager More 

Quebec City, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 18, 2015

Excellent Hotel... Breakfast was amazing, the hotel was kind enough to put all our wedding party on the same floor. The rooms are well maintained and up to date, the service at front desk excellent and the overall feel of the hotel cozy. Great weekend

Helpful?
Thank MomyontheGo
ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear MomyontheGo, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel, accommodating staff, and ample breakfast made for an enjoyable stay for all those attending the wedding. There is no better compliment than a... More 

Nottingham, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 4, 2015

We stayed here as we wanted to be close to York University. Toronto city center is a good distance away but can easily be reached on public transport. The staff are very very good and always ready to help. The room had cooking facilities and there is a Walmart 300 meters away! You need a car here - it is... More 

Helpful?
Thank cheerychops101
ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear cheerychops101, I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our well equipped suites, friendly service and convenient location. We appreciate your patronage and hope to see you again soon. Best, Bai Bunpanya General Manager More 

Eastbourne, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed September 23, 2015

Maui on the front desk made our stay so lovely,by taking the time and patience to show us how to enjoy all Great things Toronto had to offer,and Margarete for her lovely breakfast,this hotel is the friendliest we have ever stayed

Helpful?
Thank Davebowles23
ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear Davebowles23, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our friendly service and amenities while in town. There is no better compliment than a return visit, so we hope to see you again soon. Best, Bai Bunpanya General Manager More 

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