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All 12 Vaughan hotels

Residence Inn Toronto Vaughan

3.0 of 5 Hotel   |   11 Interchange Way, Vaughan, Ontario L4K 4L4, Canada
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Residence Inn Toronto Vaughan
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Ranked #9 of 12 Hotels in Vaughan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
MelvaOntario_Canada Ontario, Canada
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119 reviews from our community

Traveler rating
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    13
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54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for several days on two occasions a couple of years ago; we had such pleasant experiences and were impressed with the manager at that time (Is Jamie still,there?). Fortunately, there were no sports teams running in the hall or loud revellers out at all hours. In fact, we found it. Rey quiet and restful. Check-in was fast... More

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ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear MelvaOntario_Canada, Welcome back! We're happy to hear from you! It's great to know that you enjoyed our comfortable rooms and amenities as well as our great location. We love our furry friends, but must have a third party company come in and clean the room upon departure to be respectful our our guests with allergies. Please plan to visit... More

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Actually stayed at the courtyard, was left unimpressed by their service in the evening so we shopped around for breakfast, the staff at the residence was very accomodating,like most Marriott's are, this is the clear winner for my next trip to Toronto

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear travelbug123, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Bai Bunpanya General Manager More

1 review
5 of 5 stars Reviewed 2 weeks ago

We are currently guests in the hotel and felt it was neccesary to leave a positive review of our guest experience. We booked the hotel due to easy access of the highway as we needed a place for a special meeting with someone before heading on to the Detroit area.We wanted to use up our Marriott reward points as we... More

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ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear Mbrach123, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area! Best, Bai... More

London, Canada
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rowdy hockey tournament guests running around hallways at all hours of the night. Pool was nice and warm and very clean. A group of kids with back packs began drinking beer and bottles of wine in the whirlpool. We were concerned about all the beer being spilled in the area and the potential for broken glass. Reported the incident to... More

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ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear Byron94, My sincere apology that unruly and inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all of our guests of hotel etiquette in an effort to provide everyone with a safe and comfortable stay. Again, on behalf of our entire team – I offer my... More

Mississauga, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We just returned from a 1 night stay at this property which we chose because of it's convenient location to the Paradise Banquet Hall where we were attending a wedding reception. We had a studio unit which suited our needs perfectly. The bed was very comfortable with lots of pillows. The unit, especially the bathroom was very clean with plenty... More

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ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear Alan2996, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our studio suite and amenities. Reflections like yours, which highlight what we are doing well and areas for improvement, allow us to monitor and enhance our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Bai... More

Ottawa, Canada
Top Contributor
110 reviews 110 reviews
5 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Seems to have changed for the worse. Mattress broken & uncomfortable. Unclean bathroom, worn towels .Crank call at midnight. Kids playing ball hockey in hall. Mistaken 5:30 am wake up call.Drunken guests yelling outside front lobby 2am. Breakfast cutbacks -no fruit, no flavoured creamers,no hot chocolate or waffles.

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear Norm W, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect. Additionally, I regret that unruly and inconsiderate guests interrupted your comfort. The little details definitely do make a... More

Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 10, 2014

Firstly, the entrance is a bit odd., can easily get lost looking for the lobby entrance, the room size is pretty small compared to other residense inn's I've stayed in the past. The bed was very comfortable., and similar to other reviews, i found the amenities bit the A/C did not have a fan facility but good thing you can... More

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ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear Coolash77, I'm so sorry for your average experience at our hotel. Please be assured I have noted your comments regarding the water pressure. We take pride in providing the best accommodations and service so our lapses during your stay are being taken very seriously. I appreciate you noting our comfortable beds and good location. Again, on behalf of the... More

Tillsonburg, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2014

Boyfriend and I wanted to go shopping at Vaughan Mills, and visit Canada's wonderland the next day so we decided we would book a hotel near by. This hotel is about 10 minute drive from these attractions. As well the hotel is located right near a Ikea and a Walmart, really great neighborhood. The service we received was great from... More

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ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear hkadventures, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and friendly service while in town on a shopping trip. There is no better compliment than a return visit, so we hope to see you again soon. Best, Bai Bunpanya... More

Ottawa, Ontario, Canada
Top Contributor
71 reviews 71 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 7, 2014

We just attended our first hockey tourney of the season and stayed at this hotel. The location is perfect for some shopping, grocery stores nearby to get some food items (like Fortino's or Walmart) as well as close to the arena and many restaurants. I liked the fact that this hotel had an actual sitting area with a full fridge... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear Shelley L, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our spacious rooms, friendly staff, and convenient location made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as... More

Contributor
12 reviews 12 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 5, 2014 via mobile

We stayed at this hotel Sat. Aug. 30th for one night. We had had a very satisfactory experience at the Residence Inn in Whitby which influenced our choice of this hotel. Unfortunately there was no comparison. We requested a King Room in a quiet location. We were told we would have a quiet location on a top floor. We checked... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Toronto Vaughan, responded to this review

Dear a71t, Thank you for your review. Please know we take issues such as noise pollution seriously and we’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff. We try to make each guest experience a great one and we are sorry for falling short of this goal. Your... More

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Additional Information about Residence Inn Toronto Vaughan

Address: 11 Interchange Way, Vaughan, Ontario L4K 4L4, Canada
Location: Canada > Ontario > Vaughan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Toronto Vaughan 3*
Number of rooms: 132
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Also Known As:
Residence Inn Toronto Vaughan Hotel Vaughan
Residence Inn Vaughan
Vaughan Residence Inn
Residence Inn Toronto Vaughan Ontario

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