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Hilton Garden Inn Toronto/Vaughan

Certificate of Excellence
3.0 of 5
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3201 Highway 7, Vaughan, Ontario L4K 5Z7, Canada
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1 room 1 guest
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Hilton Garden Inn Toronto\/Vaughan
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381 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (381)
  • Mar-May only
    (94)
  • Jun-Aug only
    (139)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (74)
All months
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The entire building was clean and organized and had thought of everything, from the pantry to purchase popcorn to the microwave in room. The daily buffet breakfast, the amazing water slide and the great price

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London
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is in Vaughan which is about 35km out of Downtown Toronto. I stayed here as it was convenient for work at the nearby University. The room and bathroom are both a good size with comfortable beds and and standard facilities. I feel they are starting to feel a little dated and tired and could do with updating in... More 

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Chalreston, United States
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

Even with my request not to be disturbed and the sign hanging on the door, Hotel staff entered my room and made adjustments to the temperature on 2 separate occasions. I values my personal space and privacy. Entering my room with out my permission to me was a violation of that personal space.

Review collected in partnership with Hilton Garden Inn

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HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review

Kelly B, We are sorry we were not able to provide you with the quality of services your deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Toronto
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Recently stayed at the Hilton Garden Inn from Sunday to Monday. Check in was fast and friendly, but not really informative. I had to call for the wifi password and felt kinda lame- usually they tell you about that at check in. Room service seemed really expensive, so we opted to order pizza. Room was decent , I liked having... More 

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HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review

trinity10_29, The Hilton Garden Inn Vaughan would like to thank-you for making us your hotel of choice. First and foremost thank-you for your business we appreciate you staying with us for a week. We are happy to hear that you had a " Pleasant Stay at the Hilton ". Nice to know that your check in was fast and friendly,... More 

newcastle, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Not a good location. There is construction everywhere. The view from our room was a concrete wall. We got two double beds instead of a king bed. The room had a funny smell, and did not seem entirely clean. This hotel is definitely not worth the money. The breakfast area is small, but the breakfast was good.

Review collected in partnership with Hilton Garden Inn

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HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review

Angela O. Thank-you for your review of your past stay with us. We always appreciate hearing back from guests - including places of improvement. I apologize that the comfort of your stay was interrupted and I have taken your comments to our team to ensure we do a better job of accommodating each guest's room request. Please consider staying with... More 

Montreal, Canada
1 review
3 of 5 stars Reviewed 1 week ago

My wife and I spent 2 nights at this Hotel and our room was not up to Hilton expected standards, bed was too soft, bathroom ceiling fan did not function, portion of ceiling was in poor condition due to humidity, patch on wall in bedroom. Some of the front desk staff were not very friendly and seemed uninterested when asked... More 

Review collected in partnership with Hilton Garden Inn

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HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review

Denis C, Thank-you for staying with us and sharing your review with the Trip Advisor Community. We are sorry to hear we were not able to provide you with the quality of services you deserved and assure you that this is not typical of our hotel and staff. I will certainly follow up with the front desk team. Thank-you again... More 

Bradford West Gwillimbury, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was very spacious and clean. The service was fairly friendly, but the prices for things other than the room were out to lunch. $8 for a 3 year old to eat breakfast? No thanks. The pool is great, but crowded, not that the hotel can control that. The room services was 'just okay' for the price and, frankly,... More 

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HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review

Gnrkrystie, Thank-you for taking the time to review our hotel and sharing with the Trip Advisor Community. We appreciate your feedback as we are always looking for ways to improve our customer service. I will certainly follow up with my Food and Beverage Team regarding pricing for 3 year olds - thank you for bringing this to my attention. We... More 

Sudbury, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Great place for a family weekend away. Kids loved the waterslide, and breakfast was terrific. Lovely staff as well. Would definitely stay here again. The location is perfect for shoppers. Keurig coffee maker in-room. Complementary coffee bar set up in the lobby for the way out - This hotel has thought of many little things to make your stay enjoyable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review

Melanie A, The Hilton Garden Inn Vaughan would like to thank-you for making us your hotel of choice and the excellent rating 5 out of 5. We are thrilled to hear we exceeded your expectations and thank-you for noticing the " little things we do to make your stay enjoyable ". Our pool with our 2 Story Waterslide is always... More 

Milton, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Great place to stay if you are visiting Canada's Wonderland. Friendly and helpful staff all around. From Front Desk To Housekeeping to the Restaurant staff all who serve you with a friendly smile. Will recommend this hotel to anyone who wishes to visit Wonderland. Enjoy the slide if you do have the time.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review

Anil C, The Hilton Garden Inn/Vaughan appreciates hearing back from you and sharing with the Trip Advisor Community and the excellent rating 5 out of 5." We are happy to hear we exceeded your expectations and thank-you for noticing our " friendly and helpful" staff. I will certainly pass on your positive comments to my entire team. Thank-you for recommending... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel on the civic holiday weekend. It was extremely clean and comfortable. We really enjoyed the pool with two storey water slide and spa. The restaurant is very convenient and the service excellent. Should we stay in Vaughn again, we would stay at this hotel again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIVaughan024, General Manager at Hilton Garden Inn Toronto/Vaughan, responded to this review

Paul_and_Kim_H-1, Thank-you for staying with us and the excellent rating 5 out of 5 and sharing with the Trip Advisor Community. We are thrilled to hear we exceeded your expectations and thank-you for noticing our " extremely clean and comfortable hotel ". Our 2 Story Waterslide and Pool area is always a " Big Hit " with the kids and... More 

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