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Aloft Vaughan Mills

3.0 of 5 151 Bass Pro Mills Dr, Vaughan, Ontario L4K0E6, Canada
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Certificate of Excellence 2014
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Aloft Vaughan Mills
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Aloft Vaughan Mills
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280 reviews from our community

Traveler rating
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Aloft Vaughan Mills
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Burlington, Canada
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 2, 2014

We stayed for one night on our way home from a camping trip. Comfy beds, nice size room, and convenient location for shopping and Canada's Wonderland. The breakfast in the lobby seemed pricey for what they offered. We ate elsewhere.

Was this review helpful? Yes
GM_Matthew_Rattray, General Manager at Aloft Vaughan Mills, responded to this review

Dear Brie2010 Thank you for choosing to stay at the Aloft Vaughan Mills. I happy to hear you enjoyed your time with us. I am sorry you felt our breakfast pricing is a little high. We have tried to remain a little cheaper than the rest of the hotels in Vaughan without reducing the amount of offerings but I can... More 

Saint Thomas, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 27, 2014

Hotel is close to major attractions Canadas Wonderland and Vaughn Mall which is a plus!! We called down the night we arrived to have a few additional items brought up. The housekeeping staff member came to room without supplies and tried to argue with us about supplies that we asked for additional. The housekeeping lady never returned with supplies that... More 

Was this review helpful? Yes
GM_Matthew_Rattray, General Manager at Aloft Vaughan Mills, responded to this review

Dear Katie B Thank you for taking the time to share your feedback with us. I am so sorry you were let down by one of our housekeepers. It is absolutely unacceptable that a staff member would argue with a guest and we have addressed this situation so that it will never happen again. I am fortunate that this is... More 

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

Having stayed at four other hotels in the area, I can't believe that it took us this long to discover Aloft! The hotel is conveniently located adjacent to Vaughan Mills Mall and across the street from Wonderland. The rooms are clean and beds very comfortable. Most importantly, Stephanie and the rest of the front desk staff truly go the extra... More 

Was this review helpful? Yes 1
GM_Matthew_Rattray, General Manager at Aloft Vaughan Mills, responded to this review

Dear spox11 Thank you so much for your kind review. I am happy to hear you enjoyed your stay at the Aloft Vaughan Mills. I will definitely pass your great comments regarding Stephanie on to her. She is definitely an asset. Thank you again, Kind Regards Matthew Rattray General Manager More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 18, 2014

This Aloft hotel is very well situated. It is located just in front of Vaughan Mills shopping centre. I mean you don't even need to cross the street, just walk across the parking lot. So the location and the look of the hotel is very nice but the service wasn't that good. I mean it took my family and I... More 

Was this review helpful? Yes 2
GM_Matthew_Rattray, General Manager at Aloft Vaughan Mills, responded to this review

Dear Alice V Thank you for taking the time to share your feedback with us from your stay in August 2013. We have built quite and efficient team at the Aloft Vaughan Mills since your stay last year and I can assure you that check-in has improved dramatically. We were having some issues last year with our computers crashing, but... More 

2 reviews
72 helpful votes 72 helpful votes
1 of 5 stars Reviewed July 17, 2014

We had a family wedding, and we all stayed in the hotel. We put signs on my 2 rooms so the cleaning lady would not come in. We even had a conversation with the cleaning lady and asked her not to go in the rooms. She did and even admits going in the room, but lied and said there were... More 

Was this review helpful? Yes 71
GM_Matthew_Rattray, General Manager at Aloft Vaughan Mills, responded to this review

Dear Lisa B Thank you for taking the time to share your feedback with the us and the online community about your recent stay. It was definitely disappointing to learn of the situation with your laptop. I recognize that when such items are damaged, it causes inconvenience in a number of ways which I too have experienced on my travels.... More 

Montreal, Canada
Top Contributor
80 reviews 80 reviews
8 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed July 7, 2014

For the second year in a row we have stayed at the Aloft. My girls even requested that we stay here again! We reserved a 2 queen bed room which is perfect for us! It is so close to everything like Canada's Wonderland (my office party was there), the huge mall across the street and the many places to eat... More 

Was this review helpful? Yes 3
GM_Matthew_Rattray, General Manager at Aloft Vaughan Mills, responded to this review

Dear achristinap Thank you so much for taking the time to share your experience on TripAdvisor. We are so happy to hear that you returned to stay at the Aloft Vaughan Mills. I am glad that you and your girls enjoyed their stay. We will definitely be looking out for you in 2015. Kind Regards Matthew Rattray General Manager More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 4, 2014

Myself and my girlfriend recently stayed here on a trip to Toronto to go to Canada's Wonderland. It is perfectly situated if going to Canada's Wonderland is the main purpose of your trip, and there are lots of things around the hotel including restaurants and the Vaughan Mills outlet mall; however, you will most likely need to drive anywhere that... More 

Was this review helpful? Yes 1
GM_Matthew_Rattray, General Manager at Aloft Vaughan Mills, responded to this review

Dear Mark N Thank you so much for sharing your feedback with us. I am glad to hear that your overall experience with us was Good. I am sorry that we do not have a Full Service Restaurant. As a Select Service property, we do not have a Restaurant which is also partly due to the location of the hotel.... More 

sudbury
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 1, 2014

Just got back from two nights at this hotel . Close proximity to Wonderland was the selling feature. The hotel is very modern, with a very European feel. Upon checkin, they did not have the double queen we booked, but were accomodated with two King room instead. That worked fine for us. Bravo. The lounge was quite nice as well.... More 

Was this review helpful? Yes 4
GM_Matthew_Rattray, General Manager at Aloft Vaughan Mills, responded to this review

Dear greg066 Thank you so much for your feedback. I was sure to pass on your comments to the team, and Stephanie. I am glad we were able to take good care of you and that we were able to return you son's wallet to him....there is nothing worse than forgetting something so valuable and I can absolutely empathize with... More 

Conover, North Carolina
Top Contributor
161 reviews 161 reviews
36 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 26, 2014

Good access off freeway and close to shopping mall and amusement park. Very efficient check check-in, VERY large rooms with incredibly comfortable beds, sparkling clean rooms and QUIET - very little outside noise thanks to insulated windows. Happy to return when possible.

Was this review helpful? Yes 1
GM_Matthew_Rattray, General Manager at Aloft Vaughan Mills, responded to this review

Dear Steven J Thank you so much for your review! I am happy to hear that your found your loft comfy, clean and quiet. You can't really beat the location when visiting Vaughan Mills, Canada's Wonderland or LEGOLAND. We are the closest hotel to all three. We look forward to serving you again on your next visit to Vaughan, Kind... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 14, 2014

Myself and my girlfriend went there for her birthday gift (weekend getaway). Everything was beyond standard in a very positive way, and staff was excellent. Minor problem upon check-in, and handprints in the shower either from housekeeping or guests prior to us, but other than that, great stay. I would definitely recommend this hotel to ANYONE, because you'll be satisfied.... More 

Was this review helpful? Yes 1
GM_Matthew_Rattray, General Manager at Aloft Vaughan Mills, responded to this review

Dear Lyle D, Thank you for your wonderful review of the Aloft Vaughan Mills. I am so happy to hear you enjoyed your stay and I appreciate you recommending our property. We will defiantly look forward to having you stay with us again in the future, Kind Regards Matthew Rattray General Manager More 

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Additional Information about Aloft Vaughan Mills

Address: 151 Bass Pro Mills Dr, Vaughan, Ontario L4K0E6, Canada
Phone Number:
Location: Canada > Ontario > Vaughan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Vaughan Mills 3*
Number of rooms: 131
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Also Known As:
Aloft Vaughan Mills Ontario
Hotel Style:
#2 Green Hotel in Vaughan

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