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Extended Stay Canada - Toronto - Vaughan

Certificate of Excellence
3.0 of 5
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3600 Steeles Avenue West, Vaughan, Ontario L4L 8P5, Canada (Formerly Extended Stay Deluxe)
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Extended Stay Canada - Toronto - Vaughan
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Ranked #8 of 13 Hotels in Vaughan
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Leines123 Toronto Canada
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187 reviews from our community

Traveler rating
    94
    61
    20
    6
    6
See reviews for
44
40
12
43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • French first
  • German first
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Toronto Canada
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked this hotel thru Hotwire for an amazing rate <$100. We were told we couldnt have a room with two bedrooms over the phone, but the front desk girl was amazing and nice and was able to put us into a 2 bed suite. The hotel was well equipped, featured a separate living room area, bathroom was spacious, bedroom was... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2015 via mobile

I find that the complementary dinner is a really good idea for workers like me who basicly live on the road but I think that since you serve food you should be asking you guests about food allergies ! Im anaphylactic allergic to dairy so it's hard for people like to eat place and have to worrie all the time... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about your food allergies and we will look into ways to better communicate the ingredients of food served to our guests. I sincerely apologize for this issue, but I am happy to read that we provided you with... More 

Auburn Hills, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

Took a small vacation to Canada for Christmas and I'm very happy with my experience at this hotel. I would highly recommend staying here. Although we couldnt find much to do around the area, except for a few small bars, a short drive will take you to downtown Toronto. Housekeepers were very friendly, GSR's were also very helpful and friendly.... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you had a great time with us while visiting the Vaughan area. It brings me great joy to read that you had a pleasant experience with our team, room cleanliness, and dinner service. Thank you again for your... More 

Sudbury, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 27, 2015

We had a great stay. No issues at all. Nice touches.. Like the yummy free popcorn.. Spacious rooms/suites and if you're missing something (like a corkscrew...😃... They have it) Check in and out with Jordan, he was friendly, helpful and always smiling. We'll return. And recommend to others.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Cathleen - Thank you so much for posting a review of our hotel. I'm thrilled that we were able to provide you with a comfortable stay during your recent visit. I will be happy to pass on to our staff your remarks about your clean and spacious suite, pleasant service and recommendation of our hotel to others. Thank you again... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed January 20, 2015

I really enjoyed my time at this hotel, the room was clean and quiet. As the name suggests, it is a hotel designed for those who are staying for long periods of time, so they provide amenities such as a fridge, a stove top, a microwave, and some basic cutlery and utensils. However, I wished that they had swimming pool.... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you providing feedback regarding the lack of certain hotel facilities, but are happy to read that we provided you with an overall comfortable stay. Your mention of the positive customer service you experienced is also very much appreciated and I will be... More 

1 review
4 of 5 stars Reviewed January 9, 2015

This hotel was a decent place to stay for a longer period of time. Excellent, helpful staff, clean quiet rooms. Nice to have a kitchenette, although there are the very basics to cook with. Not an idea location if you do not have a car as it is a distance to restaurants and grocery stores, but the shuttle drivers have... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the customer service you received from our staff. We are proud to have provided you with a clean and quiet room. As well, I am thrilled to read that our shuttle staff was so accommodating. Thank you again... More 

1 review
4 of 5 stars Reviewed December 25, 2014 via mobile

All that is missing at this hotel is a pool it is extremely beautiful. However having said that SOME of the staff are extremely rude & before I checked out housekeeping walked in on me naked other than that great stay!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Thank you for your recent review of your stay. We appreciate the kind comments about your comfortable room and your pleasant overall stay; however, we apologize that the service level was unsatisfactory in regards to our front desk and housekeeping staffs. To prevent this from happening again, we will be providing further training to our staff. Thank you for bringing... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2014

Such a great suite, with a little fridge (would hold a 12 pack) The staff was really friendly, There was a TV in the living room and the bedroom. It was also a pretty quiet stay. They didn't put us on the same room as the other people in our party attending a jack & jill .. they said there... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that you did not receive a similar room as your group and that the shuttle service was not available for you during your stay. Still, we are happy to know that we were able to provide you with an overall comfortable stay. I appreciate your... More 

Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed November 24, 2014

I stay here normally twice a year and the hotel and staff are always getting better. Clean hotel with lots of amenities. However, it is the staff that make this hotel top notch. They always go above and beyond to take care fo your needs.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Thank you for taking the time to write a review of our hotel. It is so rewarding to read that you always have a wonderful experience when you stay with us. Thank you for your comments. I am proud of our team for providing great customer service to our guests and glad that we were able to meet your needs.... More 

1 review
5 of 5 stars Reviewed November 20, 2014

That was our second stay and we really enjoy it. It is a quiet hotel closed to a lot of amenities. Breakfast is delicious and the room was very clean. We would stay there again and recommend it to other people .

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay Canada - Toronto - Vaughan, responded to this review

Thank you for taking the time to post a review of our hotel. I am thrilled to hear that you stayed at our hotel a second time and had another great experience. I appreciate you taking the time to write such wonderful comments regarding our grab-and-go breakfast and all the amenities we off. We are glad that you were able... More 

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