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Novotel Toronto Vaughan Centre

Certificate of Excellence
200 Bass Pro Mills Dr, Vaughan, Ontario L4K 0B9, Canada
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Novotel Toronto Vaughan Centre
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Novotel Toronto Vaughan Centre
Novotel Toronto Vaughan Centre
Novotel Toronto Vaughan Centre
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257 reviews from our community

Traveler rating
    127
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    16
    6
    6
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85
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The room was really clean and up-to-date. We stayed there for a high school hockey tournament and the service was very commendable. At the brunch they accommodated the entire team and willingly brought out more food for the boys before their game. I would definitely stay there again. Excellent location - right outside the hub of Toronto and near Canada's... More 

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Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Pros -clean -modern and spacious -lots of places to put clothes/luggage -comfortable beds -large shower* -decent breakfast** -pool and jacuzzi (just looked, didn't touch) Cons -no fan in washroom. My entire room was very humid after a shower *-no place in the shower to place toiletries. Not even a ledge **-breakfast buffet was overpriced if it's not included in your... More 

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Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear WithLoveAlways Thank you for taking the time to share your experience with us. Although, I am glad you have enjoyed your overall stay at Novotel Vaughan, I would like to apologize that some areas of your stay fell short of your total satisfaction. It is helpful for us to hear such detailed feedback, as it helps us be aware... More 

Essex, Canada
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed overnight with a small dog. Receptionist very friendly. Loved the fact of the security in the elevator. Rooms very spacious and clean. Great location next to the mall. Only thing I would like to see would be a larger tv screen. One of the best hotels I have been to. Unfortunately not al Novotels are the same. Warning do... More 

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Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Pete4you Thank you for taking the time to share your feedback. I'm pleased to hear that we met your expectations and you enjoyed your stay with us. We look forward to welcoming you back in the future. Sincerely Eugene Vinogradov More 

Northeastern Ontario, Canada
Top Contributor
51 reviews 51 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 17, 2015

Very nice and very clean hotel. Excellent service for check in. Lady at the counter was very pleasant when I got there. Room was very nice. Bathroom was very clean. No tub, just a shower but prefer this anyway. Would stay here again anyway. :) No scummy hotel blankets here, it was duvets. Not the real fluffy kind like other... More 

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Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Pinkpantherr70 Thank you for taking the time to rate and review the Hotel. I'm glad to see you enjoyed all our hotel amenities and had a pleasant stay with us. We look forward to accommodating you in the future. Sincerely Eugene Vinogradov More 

Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 31, 2015

Hotel had large, nicely furnished rooms, very clean and comfortable. Front desk personal were quick to help. I would definitely stay again, walking distance to Vaughn Mills shopping and minutes from Wonderland

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Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Captain3816 Thank you for great comments and rating of the hotel. I'm pleased to hear that you had a positive experience at Novotel Vaughan and look forward to welcome you back. Sincerely Eugene Vinogradov More 

Toronto, Canada
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stayed here for four nights in March 2015. Positive parts of our stay: - Large room with two double beds. Ample space for two adults and two kids plus luggage. - Free parking. - Friendly staff. - Excellent location -- close to highway, close to shopping mall, close to all amenities. - Kids loved the Lego table in the lobby.... More 

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Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear kmjfd Thank you for taking the time to share your feedback about your overall experience at Novotel Vaughan. I am glad to hear your overall experience was a positive one and you found our staff friendly and accommodating as we take great pride in our team. I apologize for some shortfalls you experienced, but thank you for pointing it... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

Quiet, clean, close to shopping, a respit from Vaughan! Comfortable beds, spacious rooms, very friendly conceirge. Hot tub and pool were a bonus. The fitness room looked average but we didn't use it. Good central location and would definitely consider returning.

Was this review helpful? Yes
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Rob S Thank you for taking the time to review the hotel. I'm glad you enjoyed all our amenities and your overall stay was pleasant. We look forward to welcome you in the future. Sincerely Eugene Vinogradov More 

Sudbury, Canada
Top Contributor
165 reviews 165 reviews
50 hotel reviews
147 helpful votes 147 helpful votes
3 of 5 stars Reviewed March 25, 2015

Conveniently located right in front of Vaughan Mills, this fairly new hotel offers very comfortable beds in a contemporary setting. The lobby is nice and welcoming. The staff were friendly and helpful. The pool and hot tub were in the basement with no outdoor light, so it feels a bit constricting. Otherwise a fairly enjoyable stay. Free wifi and outdoor... More 

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Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear TravelBugsEB Thank you for staying with us and taking the time to share your feedback. I am pleased that you left the hotel with a great overall impression as our entire team takes great pride in what we do and how guests feel from the moment they walk through our doors until the end of their stay. We appreciate... More 

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 16, 2015

this is my go to hotel brand when in this area new hotel say 2/3 years old at most great free parking rooms nice clean great style the big mall is walking distance across the road hwy is 5 min away value for this hotel in this area i say this one is 20% less for a 3/4 stars to... More 

Was this review helpful? Yes
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear oscar a Thank you for taking the time to review and rate the hotel. I'm pleased to see that you enjoyed your stay with us and continue coming back. I also would like to thank you for being a loyal guest of Novotel Vaughan and look forward to welcome you back in the future. Sincerely Eugene Vinogradov More 

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