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All 12 Vaughan hotels

Novotel Toronto Vaughan Centre

3.0 of 5 Hotel   |   200 Bass Pro Mills Dr, Vaughan, Ontario L4K 0B9, Canada
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90%
Ranked #6 of 12 hotels in Vaughan
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
silent_21 Dollard-Des-Ormeaux, Quebec
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198 people have reviewed this hotel

Traveler rating
    104
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Dollard-Des-Ormeaux, Quebec
Top Contributor
86 reviews 86 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was nice. Most of the staff was friendly. If you are coming for business I would call in advance and make sure the wifi is working properly. It went down a lot during the two days I was there. Even when I was in the lobby waiting for family members to come down for breakfast I heard about... More

Was this review helpful? Yes
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear silent_21 Thank you for taking the time to rate and review the Hotel. I am sorry to hear that your overall experience was not up to your expectations. I am not sure from your review the actual stay dates to respond on the Wifi as it may correspond with a few days that we experienced some technical difficulties. At... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My wife and I recently stayed here on a trip home to Gananoque from Parry Sound. We used "name your own price" on Priceline so we had no idea which hotel in Vaughan we would stay in. This hotel fulfilled our standard for a three star facility. The staff at the front desk were welcoming and helpful. The room was... More

Was this review helpful? Yes 1
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear dougrout, Thank you for taking the time to rate and review the Hotel. We are happy to see that we met your expectations and hopefully have the opportunity of welcoming you back in the future. Kindest regards, Frank Russo More

Montreal, Quebec, Canada
Top Contributor
80 reviews 80 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Novotel Vaughan Toronto is a very wonderful place to stay for many reasons. Location: The hotel is right by the Vaughan Mills shopping complex as well as being very close to Jane Street so it is easy to access all parts of the GTA (Greater Toronto Area) from here. Room: The room featured a king bed with plenty of... More

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Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear kwogni, Thank you for taking the time to provide such a detailed review and comments on your experience while staying in the Hotel. Also appreciate all the pictures taken. We look forward to the opportunity of welcoming you back in the future Kindest regards, Frank Russo More

Sudbury, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

There is nothing wrong with this place. The included breakfast buffet is fantastic--lots of fresh fruit and croissants. However, for the discerning traveller: rooms have weird stand up showers only, so if you want to bathe a baby/child, you are out of luck. This setup also leaks something fierce all over the bathroom floor, due to the shower floor being... More

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Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Tee Jay R Thank you for taking to time to rate and review the Hotel. I am happy to see that our location and restaurant met your expectations however sorry to hear about bathroom experience. We do have 60 rooms available in the Hotel with a bathtub/shower. The remaining rooms are as you mentioned glass enclosed stand up. I... More

NL
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 17, 2014 via mobile

We stumbled upon the Novotel in Vaughan 3 months after they opened. We are from Newfoundland and visit Ontario every year to do Wonderland, shopping and Niagara Falls. Our average stay is 7-10 days.From the first visit we were hooked. Hotel itself is awesome but I have to be honest, the staff and location are the reason we continue to... More

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Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear nlheartland, Thank you for the continued loyalty to Novotel Vaughan. I am happy to see that our service is what brings you back and our location to the various attractions. Looking forward to your next stay with us. Kindest regards, Frank Russo More

Ottawa, Canada
1 review
5 of 5 stars Reviewed June 9, 2014

Stayed with a large group (47) for a weekend excursion. From first enquiry to the end of our stay they ensured all our needs were met. The Sales Associate (Kayla) is a pleasure to deal with and helped coordinate every aspect of our stay. The front desk staff were quick and extremely helpful upon check-in and with recommendations for local... More

Was this review helpful? Yes
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear steve o, Thank you for the excellent rating and review. I am very happy to see that our team from start to finish was able to accommodate all your requirements and provide you with the service you need We look forward to working with you again in the future. Kindest regards, Frank Russo More

Mexico City, Mexico
Top Contributor
52 reviews 52 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 27, 2014

Great hotel for a short stay. It has everything you need and it is very clean . Excellent buffet for breakfast and all the staff is very friendly. complements like roomservice and gym can be found. I would definitely return.

Was this review helpful? Yes
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Rdk1222, Thank you for the rating and review. We looking forward to welcoming you back and happy to see that your expectations were met. Kindest regards, Frank Russo More

Vaughan, Canada
1 review
5 of 5 stars Reviewed May 26, 2014

I had a great experience liaising with the hotel's Sales Associate, Kayla Hunter, who assisted with the group booking for our wedding. She was professional, courteous and friendly both in emails and in person. The thing I appreciated most is that Kayla was completely transparent with all of my queries (of which there were many), and she possessed valuable knowledge... More

Was this review helpful? Yes
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Natalie I Thank you for the detailed comments on your recent experience and congratulations on your wedding. We appreciate the recommendation and trust that all went well. All the best! Kindest regards, Frank Russo More

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Additional Information about Novotel Toronto Vaughan Centre

Address: 200 Bass Pro Mills Dr, Vaughan, Ontario L4K 0B9, Canada
Location: Canada > Ontario > Vaughan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Toronto Vaughan Centre 3*
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Also Known As:
Novotel Toronto Vaughan Centre Hotel Vaughan
Novotel Toronto Vaughan Centre Ontario

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Vaughan
Hotel Class
Official Description (provided by the hotel)
The hotel is located in one of Canada’s fastest growing cities;“The City of Vaughan, the City above Toronto”. In the heart of agrowing corporate centre, it is a perfect location for business.The proximity of attractions like Canada’s Wonderland andVaughan Mills Mall will appease the family shopper, historybuff and thrill seeker. The Novotel is the ideal hotel for yourleisure or business experience. ... more   less 
Number of rooms
149

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