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Novotel Toronto Vaughan Centre

3.0 of 5 200 Bass Pro Mills Dr, Vaughan, Ontario L4K 0B9, Canada
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Certificate of Excellence 2014
Novotel Toronto Vaughan Centre
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Novotel Toronto Vaughan Centre
Novotel Toronto Vaughan Centre
Novotel Toronto Vaughan Centre
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229 reviews from our community

Traveler rating
    118
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sudbury, Canada
Top Contributor
105 reviews 105 reviews
38 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent location, spacious rooms, bathrooms are kind of awkward (no lock on the doors) but nice shower heads. Beds and pillows are really comfortable. Lobby is nice as well as restaurant and bar. Great value as well.

Was this review helpful? Yes
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Bucko007 Thank you for taking the time to rate and review the Hotel. I'm happy to see that you enjoyed the hotel and the location. We look forward to your next stay with us. Kindest Regards, Eugene Vinogradov More 

Mississauga, Ontario, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Located within walking distance of the south side of Vaughan Mills Mall. Paid what I would consider lower than average rate for a night. Newly built hotel. Modern layout and modern furnishings. Very friendly front desk staff. Room was larger than expected (King room). Friends with me had adjoining rooms (King and Two-Double) and their rooms were even larger than... More 

Was this review helpful? Yes
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Sheldon_ta Thank you for taking the time to provide such a detailed report from your stay with us. It is great to see that you had a positive experience and that our service met your expectations. We look forward for the opportunity of welcoming you back in the future. Kindest Regards Eugene Vinogradov More 

Boynton Beach, Florida
Top Contributor
55 reviews 55 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Went to this hotel for a wedding close by. The location is a little off-putting since it seems to be in the middle of nowhere, but there is a mall area fairly close, with many outlets. You still need a car to get by since, although it is within walking distance on a good day, that wasn't the weather when... More 

Was this review helpful? Yes
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Amorito43 Thank you for your comments and rating of the hotel. I am glad to see that you enjoyed your stay with us and that our Hotel and staff service was up to your expectations. We hope to have the opportunity of welcoming you back in the future when the weather is nice. Kindest Regards Eugene Vinogradov More 

Toronto
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 26, 2014 via mobile

We arrived at 10:00pm from out of town with hopes we could get a room. We received the best customer we have in a long time from a hotel front desk agent. We travel ALOT and to have great customer service right from the beginning is so nice! We then parked which was very easy and close to the front... More 

Was this review helpful? Yes 2
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Traveler866, Thank you for the rating and comments on your recent experience. I am happy to see that we have exceeded your expectations and look forward the opportunity of welcoming you back. Kindest regards, Frank Russo More 

Sudbury, Canada
Top Contributor
62 reviews 62 reviews
35 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed October 23, 2014

This is a nice, fairly expensive hotel. Beds are comfortable, decor is fine, breakfast better than expected. The shower was not working too well. I thought, for about 5 anxious minutes, that there was not hot water on the morning of my stay. Turned the water control to the 'red' setting and waited for hot water..... only cold. Tried the... More 

Was this review helpful? Yes 1
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear BH-ontario, Thank you for taking the time to rate and review the Hotel. I appreciate your comments and will be sure to share this with my team. Although I am happy to see that your overall experience was a positive one, I am sorry to hear about the issues you encountered with the shower temperature control and water. Our... More 

Toronto, Canada
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 19, 2014

We stayed here because of an out of town wedding and found it very easy to find. We did however need to use our GPS to find our way home easily. The room was comfortable and we couldn't hear anyone else. The internet didn't really work.

Was this review helpful? Yes
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear DreamingTravelGirl, Thank you for selecting us to stay overnight and hope you had a great time at the wedding. i am happy to see that you had a comfortable night stay and look forward to the opportunity of welcoming you back. Kindest regards, Frank Russo More 

Candiac, Canada
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 23, 2014

The hotel is located just off the busy Higway 400. It is easy to get to from the 400, but it is very diffiicult to get back to the 400 South. The traffic on a Saturday on West Rutherford was so heavy that it took 20 minutes to travel what should have taken 3 minutes to reach the highway. The... More 

Was this review helpful? Yes 1
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Brian O, Thank you for taking the time to provide such a detailed report from your experience. it is great to see that your overall experience was a positive one and I will use the points mentioned as a form of training our team. I would also like to extend my apologies for the internet connection. We have had... More 

London, Canada
Top Contributor
55 reviews 55 reviews
18 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed September 21, 2014

We just got home from a overnight stay at Novotel in Vaughan. The hotel was nice and clean but the floors seem thin as you can hear the people in the room above you and you can hear the people in the hallway. We stayed in room 315. The bathroom was nice and clean but the double doors don't close... More 

Was this review helpful? Yes
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear feltched, Thank you for selecting us to stay over night for your shopping trip. I am sorry to hear that you experienced noise in the hallways. We monitor the floors on a regular basis making every attempt to keep other guests making too much noise in the hallways. I am glad to see that you will give us another... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 9, 2014

This is a relatively new hotel. The rooms are clean and comfortable. The sleep quality was good with comfortable beds and pillows restaurant is average. The staff is very helpful. The hotel is walking distance to the Vaughan mills mall . Many restaurants in the area. Free Parking. But the free Wi-Fi was the worst in all the hotels I... More 

Was this review helpful? Yes 1
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Magperera, Thank you for the detailed comments and I am happy to see that you enjoyed your stay with us. I would like to extend my apologies for the connection to the Wifi as we were having some challenges with the main switch that controls the signal throughout the Hotel. We hope to have the opportunity of welcoming you... More 

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 8, 2014

This hotel is very average. Hotel was not very clean. Rooms are a bit small. DONT pay for the breakfast. It's not worth the money. I've been to hotels that serve a free continental breakfast that was much better. Great location for Lego Land and shopping centre!

Was this review helpful? Yes
Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Jewelz14 Thank you for taking the time to comment on your recent stay with us. I am sorry to hear that we failed to meet your expectations. We do hope that you will allow us another opportunity to make it right. Our Mission is your Satisfaction. At anytime during your stay, please simply contact our reception desk and we... More 

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Additional Information about Novotel Toronto Vaughan Centre

Address: 200 Bass Pro Mills Dr, Vaughan, Ontario L4K 0B9, Canada
Location: Canada > Ontario > Vaughan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Novotel Toronto Vaughan Centre 3*
Number of rooms: 149
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Also Known As:
Novotel Toronto Vaughan Centre Hotel Vaughan
Novotel Toronto Vaughan Centre Ontario
Hotel Style:
#4 Business Hotel in Vaughan

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