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Novotel Toronto Vaughan Centre

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200 Bass Pro Mills Dr, Vaughan, Ontario L4K 0B9, Canada
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Novotel Toronto Vaughan Centre
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Novotel Toronto Vaughan Centre
Novotel Toronto Vaughan Centre
Novotel Toronto Vaughan Centre
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253 reviews from our community

Traveler rating
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    16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northeastern Ontario, Canada
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice and very clean hotel. Excellent service for check in. Lady at the counter was very pleasant when I got there. Room was very nice. Bathroom was very clean. No tub, just a shower but prefer this anyway. Would stay here again anyway. :) No scummy hotel blankets here, it was duvets. Not the real fluffy kind like other... More 

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Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel had large, nicely furnished rooms, very clean and comfortable. Front desk personal were quick to help. I would definitely stay again, walking distance to Vaughn Mills shopping and minutes from Wonderland

Was this review helpful? Yes
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Captain3816 Thank you for great comments and rating of the hotel. I'm pleased to hear that you had a positive experience at Novotel Vaughan and look forward to welcome you back. Sincerely Eugene Vinogradov More 

Toronto, Canada
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for four nights in March 2015. Positive parts of our stay: - Large room with two double beds. Ample space for two adults and two kids plus luggage. - Free parking. - Friendly staff. - Excellent location -- close to highway, close to shopping mall, close to all amenities. - Kids loved the Lego table in the lobby.... More 

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Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear kmjfd Thank you for taking the time to share your feedback about your overall experience at Novotel Vaughan. I am glad to hear your overall experience was a positive one and you found our staff friendly and accommodating as we take great pride in our team. I apologize for some shortfalls you experienced, but thank you for pointing it... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Quiet, clean, close to shopping, a respit from Vaughan! Comfortable beds, spacious rooms, very friendly conceirge. Hot tub and pool were a bonus. The fitness room looked average but we didn't use it. Good central location and would definitely consider returning.

Was this review helpful? Yes
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Rob S Thank you for taking the time to review the hotel. I'm glad you enjoyed all our amenities and your overall stay was pleasant. We look forward to welcome you in the future. Sincerely Eugene Vinogradov More 

Sudbury, Canada
Top Contributor
165 reviews 165 reviews
50 hotel reviews
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Conveniently located right in front of Vaughan Mills, this fairly new hotel offers very comfortable beds in a contemporary setting. The lobby is nice and welcoming. The staff were friendly and helpful. The pool and hot tub were in the basement with no outdoor light, so it feels a bit constricting. Otherwise a fairly enjoyable stay. Free wifi and outdoor... More 

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Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear TravelBugsEB Thank you for staying with us and taking the time to share your feedback. I am pleased that you left the hotel with a great overall impression as our entire team takes great pride in what we do and how guests feel from the moment they walk through our doors until the end of their stay. We appreciate... More 

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this is my go to hotel brand when in this area new hotel say 2/3 years old at most great free parking rooms nice clean great style the big mall is walking distance across the road hwy is 5 min away value for this hotel in this area i say this one is 20% less for a 3/4 stars to... More 

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Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear oscar a Thank you for taking the time to review and rate the hotel. I'm pleased to see that you enjoyed your stay with us and continue coming back. I also would like to thank you for being a loyal guest of Novotel Vaughan and look forward to welcome you back in the future. Sincerely Eugene Vinogradov More 

Montreal, Canada
Top Contributor
255 reviews 255 reviews
33 hotel reviews
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Located right next to Vaughan Mills Outlet mall. Plenty of well-lit parking near the hotel. Front desk was efficient (though an inappropriate personal question was asked) and were quickly presented with keys and on our way to your room. The door key was a proximity card which was also needed to activate the elevator. The room was spotlessly clean with... More 

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Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear TravelAdviceCA Thank you for choosing to stay with us and taking the time to share your detailed feedback about your stay. I truly appreciate your commitment to sharing your experience with us and we are equally committed to making sure you have a pleasant stay. Please share your concerns and preferences by contacting the hotel directly before your future... More 

Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 9, 2015

1. Literally across the street from the mall 2. Very comfortable beds 3. Love the French door inspired barroom doors Enjoyed a great dinner in the restaurant. Buffet breakfast was delectable. Hot/cold cereal , yogurt, fresh fruit, cottage cheese, scrambled eggs, bacon , beans, 4 different kinds of homemade loafs of bread it was all yummo

Was this review helpful? Yes
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Amanda H Thank you for taking the time to share your experience at Novotel Vaughan. I’m glad you enjoyed our beds, room décor and food at Trio restaurant. We look forward for the opportunity to welcome you back in the future. Sincerely Eugene Vinogradov More 

Ottawa, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 8, 2015

Great convenient location, and I had very high hopes for this hotel as it was my second time staying here. However, the first night the mini fridge was making a horrible noise all night, and it was replaced the next day with one even worse. The second night there was a whole party of people running up and down the... More 

Was this review helpful? Yes 2
Eugene V, General Manager at Novotel Toronto Vaughan Centre, responded to this review

Dear Jordanna86 Thank you for taking the time to share your feedback. I am pleased to hear that you chose to come back for a return stay, but I would like to express my sincere apologies for falling short on your expectations in so many ways. I would like to have the opportunity to address your concerns in person and... More 

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