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All 3 Milton hotels

Holiday Inn Express & Suites Milton

2.5 of 5 Hotel   |   2750 High Point Drive | Northeast Quadrant, Milton, Ontario L9T 5G5, Canada
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45%
Ranked #2 of 3 hotels in Milton
A recent review
3 of 5 stars reviewed 4 weeks ago
willhaase19 Kitchener
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  • Reviews (61)
  • Photos (31)
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  • Room tips (8)
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61 people have reviewed this hotel

Traveler rating
    10
    16
    17
    10
    8
See reviews for
19
7
4
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Milton, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The first room I was in (207) had no handles on the bottom drawer. Was able to open it and retrieved a bra which I returned to the front desk. They had no comment. Stainless steel garbage can in 2nd floor elevator lobby stained and smeared with something gross. Stayed like that for the full week of my 1st stay.... More

Was this review helpful? Yes 1
NHLHotels, Front Office Manager at Holiday Inn Express & Suites Milton, responded to this review

Dear Guest, Thanks for your comments and your feedback is very important for us. I would like to suggest, you should bring this matter to duty manager so he can satisfied you while you were in the Hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation. Sincerely, Manzar Anwar More

Kitchener
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for business at the beginning of June. Really overpriced for a holiday inn express. Breakfast room not big enough to accommodate guests when the hotel is near capacity. Customer service needs to improve. Waited 30minutes for towels one night, upon checking into the room the pull out had no bedding, we phoned down and they brought... More

Was this review helpful? Yes 1
NHLHotels, Manager at Holiday Inn Express & Suites Milton, responded to this review

Dear Guest, Thank you for taking the time to write a review for our hotel. It is our goal to consistently provide superior service and accommodations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation, once again thanks for your feedback. Sincerely, Manzar Anwar General Manager More

Guelph
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 26, 2014

Stayed here for one night for leisure purposes and we really enjoyed it! I booked an employee room rate and checked in around 10:30pm. I find that I usually get "ok"'rooms since I do get a discounted rate. I was shocked at check in how accommodating and pleasant the front desk staff was, I got an upgraded room to a... More

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Ontario
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed at this hotel with my son for a basketball tournament and found the location to be perfect as it was less than 10 minutes away from where the games were. You can basically leave the hotel driveway, turning left, then left again at the lights and drive straight to the downtown area. Check in was easy and as... More

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Oakville, ontario
Top Contributor
382 reviews 382 reviews
34 hotel reviews
169 helpful votes 169 helpful votes
4 of 5 stars Reviewed May 10, 2014

Used the conference room and staff services here for a government organization meeting. Conference room was roomy and clean for our all day meeting. This hotel provided coffee throughout the day plus had a hot plate type buffet for our lunch. It was nice & hot with a variety of food. Staff were friendly and effectively when we called up... More

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Whitby, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 25, 2014

We booked a room for April 4 as we were coming into town for a hockey tournament. My son's team won their championship and as a result we had to withdraw from the tournament and play a hockey challenge in Barrie the same weekend. I called almost 2 weeks before the date to cancel the reservation and receive a refund.... More

Was this review helpful? Yes 1
NHLHotels, General Manager at Holiday Inn Express & Suites Milton, responded to this review

Hi Michelle C, Thanks for taking the time to write a review. When you booked the reservation you booked with the advance purchase rate, meaning you agree to the terms and conditions stating that your reservation is non-cancellable and non-refundable, and in return we will give you a discount on your stay. We always will honor the cheaper rate we... More

Iroquois Falls
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed March 8, 2014

I stayed at this hotel in March of 2014. We were in room 237. Check in was painless as rooms had been reserved in advance. The clerk at the desk was very efficient and courteous. Directions to our rooms were given along with information about the amenities offered in the hotel. Though we did not use them there is a... More

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London, Canada
Top Contributor
56 reviews 56 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed December 26, 2013

I stay with this brand 90-100 nights per year and overall the experiences are good to excellent. However, this one is very subpar. When I arrive to check in, the desk clerk appears somewhat confused when I tell him my name. After pausing and looking at his computer monitor, he then says he has a room with 2 double beds... More

Was this review helpful? Yes 1
Belleville, Canada
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed December 24, 2013

Easily the worst Holiday Inn and Suites I've stayed in: the non-smoking room we were given smelled of smoke, the swimming pool was icy cold, and the hotub was only lukewarm, and the jets didn't work. And the price wasn't particularly low either. There aren't a lot of choices right in Milton, next time, I'll drive a little further and... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Milton, responded to this review

Dear Kinneylynn, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Windsor, Canada
2 reviews
2 of 5 stars Reviewed November 8, 2013

My company booked the hotel for me for a business trip because it was a newer facility and close to our Head Quarters. I was there twice, for a one-week period. Each time I arrived, there were issues with the reservation - essentially it didn't exist in their system. The last thing anyone wants to do after a long drive... More

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NHLHotels, General Manager at Holiday Inn Express & Suites Milton, responded to this review

Dear Mr. Elvis You posted your views to the tripAdvisory web site regarding about your stay. We checked our data base unfortunately we did not fine your name in our system. You must be stayed somewhere else. Pleas feel free to contact with us if need any further information. Manzar Anwar More

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Additional Information about Holiday Inn Express & Suites Milton

Address: 2750 High Point Drive | Northeast Quadrant, Milton, Ontario L9T 5G5, Canada
Phone Number:
Location: Canada > Ontario > Milton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Milton 2.5*
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Also Known As:
Holiday Inn Express & Suites Milton Hotel Milton
Holiday Inn Express And Suites Milton
Holiday Inn Milton
Milton Holiday Inn
Holiday Inn Express & Suites Milton Ontario

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Milton Hotel is a newly built hotel featuring 92 spacious guest rooms with 20 suites, all equipped with a refrigerator, microwave and coffee station. Splash in our indoor pool or whirlpool, free Smart Start breakfast included in all rates. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Milton, ON and stay smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
92

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