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Holiday Inn Express & Suites Milton

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2750 High Point Drive | Northeast Quadrant, Milton, Ontario L9T 5G5, Canada
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Holiday Inn Express & Suites Milton
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81 Reviews from our TripAdvisor Community

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Traveler rating
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    22
    15
    9
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24
9
5
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (22)
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Kingston, Canada
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We checked in around 11:00pm, two rooms. My two oldest kids headed up with bags while we unloaded the rest of the truck. Five minutes later they were back. Beds were unmade, garbage in the room, urine on the bathroom floor. Both rooms were unmade. We said forget it and drove another 30 minutes to Cambridge Conference centre which was... More 

Was this review helpful? Yes
Windsor, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

What more could we ask for? The price was reasonable. The breakfast was one of the best we have had at a hotel. The woman taking care of the breakfast was even taking our dishes away when we were done. She was very friendly and asked how everything was and if she could help us with anything. The room was... More 

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Toronto, Canada
Contributor
18 reviews 18 reviews
18 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Room - average, met expectations as far as this level of hotel and brand. Bathroom could have been cleaner and shower curtain needed to be replaced as it was beginning to get mold stains on it. Service - Poor. Waited 15 minutes to check in with no line up and no staff to be found anywhere. No way to call... More 

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Bethesda MD
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 19, 2015

We have stayed in this hotel twice in the past five months. Both times we have been especially happy with the size and cleanliness of the rooms, and the value for money. The staff are particularly friendly, more than expected for an Express hotel. For example, even though breakfast is self-service, there has always been someone helpful to orient us... More 

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Novi, Michigan
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 18, 2015

I was in Milton on business and stayed at this hotel for one night. Everything was as you would expect it from a holiday inn but the sheets were probably not changed and did not smell fresh. Since mine was a two queen bed room, I changed over to the other bed only to find the same thing on that... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Milton, responded to this review

Dear travellingchacha, Thank you for taking the time to post your feedback of your recent stay. We appreciate your nice remarks about our staff service, breakfast, and room accommodations. Please accept our heartfelt apologies for the feeling of discomfort you had from the unusual smell of your bed linens. Rest assured, your feedback will be treated very seriously and our... More 

Huntsville
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 16, 2015

This hotel was ok! And ok for this hotel is a great review . Complimentary breakfast was good! Room size is great! Staff good! Really stuck in the 80's decor - lobby furniture has holes in the arms of the chairs - ugh! Price point ok. Mediocre is a fine line.

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Milton, responded to this review

Dear CocoBianca, Thank you so much for your review of our hotel. I'm glad to hear that you were pleased with the breakfast quality and that you found our hotel staff to be good and accommodating. However, I am truly sorry that the interior felt outdated to you and was not to your liking. Your review will be used to... More 

Toronto
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 11, 2015

I've stayed here multiple times over the years and never had an issue. However, the last stay was my LAST. I've seen bed bugs on beds in other hotels and have been bitten as well. I know what bed bug bites are like. There are very tell tale signs. In the morning I was itchy and when I looked in... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Milton, responded to this review

Dear Daniel H, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring this matter to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure and clean environment. We take comments such as... More 

Holland, Michigan
1 review
5 of 5 stars Reviewed April 1, 2015

We were in Milton on business and arrived at the hotel very late after a long day of travel and meetings, only to discover I had accidentally booked the wrong dates through hotels.com. Luke, the front desk clerk, was extremely helpful and went out of his way to correct my mistake, including a long conversation with the hotels.com representative. Luke,... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 4, 2015 via mobile

Hotel had friendly staff but room was just ok nothing special, and deffinstly not fancy. I would reccomend staying outside of milton if your down there to visit its not far from mississauga or toronto area deffinatly wish i would have stayed outside of milton

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Milton, responded to this review

Dear Diamond1993, Thank you for staying with us and providing us with your valuable feedback. I am glad you found staff friendly. On the other hand, it is regrettable that you found the rooms only at average best. Kindly accept our sincere apologies for falling short of your expectations. Your feedback is highly appreciated as this will help us look... More 

St. John's, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 10, 2015

Hotel was clean and tidy. Pool and hot tub area was nice, breakfast was good with a nice variety to choose from. Had a major issue with the heating though. Basically, we had none. It was so cold in our room that I shivered most of the night. Front desk staff was lovely and offered us another room to try,... More 

Was this review helpful? Yes 3
NHLHotels, Front Office Manager at Holiday Inn Express & Suites Milton, responded to this review

Thanks for your feedback we will make sure we preheated the room instead guest turn on the heat in room It take little time to heat up the room ones again we appreciate your comments. Thanks, More 

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