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Elm Hurst Inn & Spa

Certificate of Excellence
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Hwy 401, 415 Harris Street, Ingersoll, Ontario N5C 3K1, Canada
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Elm Hurst Inn & Spa
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Elm Hurst Inn & Spa
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269 reviews from our community

Traveler rating
    147
    62
    26
    17
    17
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35
130
12
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Essex, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Our group met at the Elmhurst for 3 wonderful days of great food, very comfortable accommodations and sewing. All of the staff were so helpful and pleasant in responding to every request we made. The coffee drinkers were raving about the delicious brew. Several of the group members booked Spa treatments and were very happy with their care. When leaving,... More 

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Kitchener, Canada
Top Contributor
62 reviews 62 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were there for a business event. The food was excellent and the buffet was superior . W e were very pleased with the casual yet elegant surroundings. Rooms had been remodelled and were very comfortable as well as attractive. Easy to get to and easy to like! Would definitely go go a personal getaway!

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Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good afternoon Marilyn, On behalf of the Staff and Management team here at Elm Hurst Inn and Spa, i would like to thank you for your wonderful review of our property. I am happy to hear you are planning on returning for a leisure stay. Hopefully you will have an opportunity to enjoy the spa, walk on the trails, and... More 

Toronto, Canada
Contributor
19 reviews 19 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I found this place on Groupon and the deal was too good to pass up! I booked myself 2 nights over the holidays and I am so glad I did. While I wasn't impressed with the spa, I did enjoy use of the steam room and sauna. I also wasn't impressed with either RMT I had and wouldn't return to... More 

Was this review helpful? Yes 1
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good Afternoon Eryn B, Thank you very much for your review on the Elm Hurst Inn and Spa, I am thrilled that you had the opportunity to soak up the ambiance of our Mansion Dining Room while enjoying Sunday's Prime Rib and Pasta Bar Buffet. I will pass your praise on to our Food and Beverage Team. I apologize as... More 

Norwich
Contributor
18 reviews 18 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We attended The Elm Hurst Inn this past Saturday for a family function. Most of us had the lunch buffet. The ambiance and service were great, However, the buffet is certainly not what it used to be. We had also been there about a year ago for the Sunday Brunch Buffet and were disappointed then too. Those ordering off the... More 

Was this review helpful? Yes 2
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Thank you for your feedback on your recent visit to the Elm Hurst Mansion Restaurant. I was delighted to hear that you enjoyed the ambience of the restaurant, and that the service from our Elm Hurst Staff met your expectations. I apologize to you, for your disappointment with our Lunch Buffet and a previous visit to the Sunday Brunch. Our... More 

Thamesford, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

As locals, we have been here many times. Brunch on Sundays, and the monthly Friday seafood buffet are both highly recommended. The selection is amazing for both, Sunday brunch has everything from roast beef, smoked salmon, and salads, to fresh crepes made while you wait, Seafood Friday (the last Friday of each month) also offers an amazing selection. Lobster, freshly... More 

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Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Thank You so much for your wonderful review "crazyjeep" I know the staff and management are always trying to exceed our guests expectations, It is wonderful to hear that you have had an opportunity to enjoy our Sunday Brunch and the monthly seafood buffet. I always recommend making Dining reservations and Spa appointments in advance, I thank you for informing... More 

Toronto, Canada
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had a familygathering to celebrate a 85th birthday at the restaurant this Saturday and were very dissapointed. Pros: the staff were wonderful and the King Edward room was lovely. Cons: from reading online I was looking forward to the roast beef. I ordered a nice glass of red wine thinking I was going to get roast beef and was... More 

Was this review helpful? Yes 2
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Thank you for your review Mariane. I would like to apologize to you on behalf of the staff and management of Elm Hurst Inn and Spa, that we didn't meet or exceed your expectations. I can understand your disappointment, and have talked to our Chef and Dining Room Manager about your review. I know that our Chef does plan a... More 

Toronto, Canada
Top Contributor
99 reviews 99 reviews
11 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went to celebrate our anniversary. It was on a Sunday in February, so it was quiet at the inn. The inn and restaurant are very beautiful. I love how each room of the restaurant is decorated differently. We had their Sunday prime rib buffet ($30 a person) and it was delicious. I really like the make your own pasta... More 

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Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Thank you very much for your kind review of our Inn. I would like to apologize to you Linh88, for the confusion with your spa booking. I have addressed this concern with our Spa Director and the Front Desk Staff. Our Maintaince department has repaired the Jacuzzi tub skirting as well. Thank you for reporting it to the front desk,... More 

Kitchener, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

I brought my two daughters for the Girls night out package. We had a wonderful time. The spa ladies were very nice and our mannies and pedies look great. The hotel staff where very attentive. If we needed anything they were there within a matter of minutes. To end off our stay we went to the Sunday buffet. Great food,... More 

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Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Thank you Nadine for the wonderful comments about your stay with your daughters. I am happy to hear that the three of you left with some great memories and enjoyed the Sunday Brunch. I know all the staff and management try to exceed our guests expectations. I will pass on your great review to them as well. I look forward... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

We came here on the Girls night out package. The spa was amazing, we all had manicures, and massages. The spa was beautiful and clean. The staff were awesome!!! It can get snug in there when the spa is full. The rooms were clean and comfortable. The room services was awesome, very friendly staff and tasty!! Great weekend all around!

Was this review helpful? Yes 1
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Thank You for your wonderful review Northern Girl!! I am glad you had an opportunity to enjoy the Spa, and that the staff and management met your expectations. We look forward to your next relaxing getaway!!! Sincerely, More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 8, 2015

Very disappointing food was cold and horrible wouldn't go again.for the price of this Food it should be a lot better. The kids serving the buffet are real young and no experience to bad the place looks so nice but the food was very disappointing.....

Was this review helpful? Yes 3
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good morning Robert, Thank you for your review of our Sunday brunch. I would like to apologize on behalf on the staff and management of Elm Hurst Inn and Spa, that we didn't meet your expectations. I know our Chef and Dining Room Manager strive to exceed our guests expectations. Please call me at the Inn if you would like... More 

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