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Elm Hurst Inn & Spa

Certificate of Excellence
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Hwy 401, 415 Harris Street, Ingersoll, Ontario N5C 3K1, Canada
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Elm Hurst Inn & Spa
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Elm Hurst Inn & Spa
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283 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
  • All months
    (283)
  • Mar-May only
    (74)
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    (65)
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    (83)
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Brantfod
2 reviews
5 of 5 stars Reviewed 1 week ago

Cant say enough about this picturesque resort. We had our wedding here and the staff took unbelievable cafe of us the entire stay. Amazing landscape, every angle creates a wonderful oportunity for a truly unforgettable moment. Already planning our anniversary dinner to come back because the food is equally amazing. Hats off to chantal, mike, nicole, badir, jasmyne, and everyone... More 

Was this review helpful? Yes
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Thank you for your wonderful review Lordenygma, I have forwarded your comments to our Staff and Management teams, it is always nice to have feedback from our guests. We look forward to your return for your anniversary, please don't hesitate to contact us with any requests you may have to make it another great memory!!! Sincerely, Ingrid R More 

Niagara Falls
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had lunch yesterday at Elmhurst Inn in Ingersoll and it was very good. It is right off 401 at the Ingersoll exit. It is a B&B and the atmosphere in the dining room was exactly what we expected - a beautiful older home with lots of history. We ate in the main dining room but there were several other... More 

Was this review helpful? Yes 1
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good evening Almost Retired, Thank you for your great review of the Elm Hurst Mansion Restaurant. I am happy you had an opportunity to enjoy our lunch buffet, especially the desserts!!! I will let our Executive Chef and our Dining Room Manager know about your great review. We hope to see you soon. Sincerely, Ingrid R More 

Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have to say the food was outstanding! The room was big and comfortable, however the parking lot is tiny and there are only 2 wheelchair accessible parking spots. Which in the middle of Winter is unacceptable. The Weekend package included a free movie rental, however our TV was not working and the front desk said there was nothing they... More 

Was this review helpful? Yes
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good Evening SoccerMomMoira, Thank you for your comments about your stay at Elm Hurst Inn and Spa. I apologize if the experience was not up to your expectations. I have been working with our suppliers for movies and cable television to have consistent quality for our guests. This has been improving, and we will be continuing to work towards a... More 

Toronto
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The inn is an attractive place but offers a strange mix of updated rooms with nice furniture accompanied by non-updated bathrooms where the sink is horribly stained and cracking and the countertop is coming away from the grout. There is a nice idea of having a walk-out patio adjoining your room, but when you open the door and see the... More 

Was this review helpful? Yes 1
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Thank you LB travel reviews for your review of our property. I would like to apologize that we didn't meet your expectations, I appreciate your comments. We have replaced the patio furniture on the private patio and are in the process of replacing bathroom fixtures that are cracked or stained. We are constantly working to improve our property, renovations are... More 

St. Catharines, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 30, 2015

We visited this beautiful Inn in March to help celebrate an Anniversary. It was our very first visit but it won't be our last. The atmosphere was quaint, the food exquisite, and the staff top notch! We appreciated how tranquil it was and that it seemed like it was out in the middle of nowhere but that it had incredibly... More 

Was this review helpful? Yes
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good evening Judes0118, Thank you for your kind, wonderful review. I am happy that you enjoyed your tranquil stay, the rooms that face the East give a nice view of the valley, you are welcome to request a room with a view. We do our best to accommodate room requests whenever possible. I will let our Executive Chef and his... More 

St. Catharines, Canada
Level Contributor
2 reviews
5 of 5 stars Reviewed May 27, 2015

This is was our second stay at this resort. We absolutely loved it. The history rich and elegant property is met with a more modern and sophisticated interior. The rooms are a wonderful size, clean and spa like. The property has wonderful trails, gardens and large fountains. Staff are very polite and accomodating. The breakfast buffet was delicious and something... More 

Was this review helpful? Yes
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good afternoon EMDNDMD, Thank you for your wonderful review of Elm Hurst Inn and Spa. I am please to hear that your stay with us was restful and memorable. I will pass along your great comments to our staff and management team, we all appreciate the feedback from our guests. I think you stayed in our Lady Cumberland Room, it... More 

Niagara Falls, Canada
1 review
5 of 5 stars Reviewed May 21, 2015

One of the best staff I have encountered in a hotel. Beautiful grounds, clean rooms with all necessities and very accommodating staff. The country flair is supplemented with modern amenities. I highly recommend.

Was this review helpful? Yes
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Thank you Katha D for your great review of Elm Hurst Inn and Spa. I will be sure to pass along your wonderful comments to our Staff and management teams. We look forward to your next stay with us. Sincerely, Ingrid R More 

Hamilton, Canada
Level Contributor
104 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed May 14, 2015

Greetings, I've reviewed the restaurant in the past and it is still outstanding. Today I'm just chiming in about the accommodations. The maintenance and upgrades on this lovely property are terrific. While it has always been fairly comfortable, 7 years ago it was more charm than anything else. They've added modern comforts over that last 3 years and things are... More 

Was this review helpful? Yes 2
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good Afternoon Edukate50, We appreciate your warm and wonderful review. I will pass on your compliments to the Staff and Management here at the Elm Hurst Inn and Spa. We always do our best to accommodate our loyal guests, we look forward to your return. Sincerely, Ingrid R More 

Kitchener, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed May 9, 2015

The staff members in the spa, the girls at the front, the RMT's and the aestheticians were so skilled and so lovely. There ends my positive review. The rooms were fine, not fab. They are a mix between new and old, which doesn't suit the heritage of the space. The hallways were 'storage' areas so felt like my own home--I... More 

Was this review helpful? Yes
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good afternoon Sharoon 1234, Thank you for your feedback, I am not exactly sure what your expectations were. We are not Langdon Hall, but their accommodation prices are three times what ours are. We are associated with Ontario's Finest Inn's, not Relais & Châteaux. Elm Hurst Inn and Spa is a quaint Country Inn with a beautiful Mansion Dining Room.... More 

Pembroke, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 24, 2015

If you are looking for a nice, quiet place to have a break, then this is it! Although it is very close to the 401, we did not hear any traffic noise at all. The staff are all very friendly, room and spa bathroom were spotless, and the food YUMMY! We'll definitely be going back when we are in the... More 

Was this review helpful? Yes 1
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good morning Marie M, Thank you for your wonderful review of Elm Hurst Inn and Spa. I am glad you had an opportunity to stay in our Lord Connaught Suite, it is very nice at this time of year with the private patio. I appreciate your feedback and look forward to your next stay with us. Sincerely, Ingrid R More 

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