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Elm Hurst Inn & Spa

Certificate of Excellence
Hotel website
Hwy 401, 415 Harris Street, Ingersoll, Ontario N5C 3K1, Canada
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1 room 1 guest
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Elm Hurst Inn & Spa
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293 Reviews from our TripAdvisor Community

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Traveler rating
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139
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Windsor, Ontario, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and i stayed overnight after visiting Stratford for a play, the room was spacious and comfortable, I booked a reflexology massage at the spa and it was the best experience ever. We had dinner in the restaurant which was delicious and had a walk round the grounds all in all it was a very restful enjoyable experience. we... More 

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Ingersoll, Canada
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of having lunch at Elm Hurst last week with my sister and a friend. We had requested a quiet spot so that we could visit and not bother anyone else. We ended up with our own private dinning room which was perfect. The food was fabulous ( two of us had the sirloin burger and one... More 

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London, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

My sister and I decided to have a quick spa day over the long weekend. If you are expecting a luxurious high end spa this is not the place for you. The spa set up is not typical...right when you walk in the door there is a hot tub so you hear and see all guests coming in to the... More 

Was this review helpful? Yes
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good morning LLLady, Thank you for your comments on your recent spa experience. I apologize that we didn't meet your expectations with the Spa and your Massage. I have passed along your comments to our Spa Director. Please contact me directly to discuss your comments, we are always looking for feedback to improve our guest experience. My email is frontdeskmanager@elmhurstinn.com... More 

London, Canada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We met our friends from Toronto for lunch and they were very impressed by the Elmhurst Inn. We ate the buffet meal on the beautiful patio. Sue made us feel welcome and well cared for. Thank you, Sue! The buffet was $20 for delicious home made soup, roast beef, seafood Newburg, salads, vegetables, desserts and tea or coffee. There were... More 

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Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good morning RonDenise, Thank you for the kind words about your recent experience on our patio. I will pass along your comments to our Food and Beverage Department and Sue as well. We are looking forward to your next visit with us, and have live music on the patio every Thursday evening in the summer. Sincerely, Ingrid R More 

Winnipeg Canada
Level Contributor
139 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I met my daughter and her friend for four beautiful days at the Elm Hurst Inn and Spa. We arrived on a Sunday. The rooms were spotless and over the course of the three nights, we came to understand how great the beds were - no back aches. Despite the fact that the hotel was fully booked there was no... More 

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Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good morning Ganesh, Thank you for your wonderful comments about your recent stay at Elm Hurst Inn and Spa. I am pleased to here that you enjoyed the Guest rooms, had an opportunity to enjoy the amazing Prime Rib and Pasta Bar buffet on Sunday. I hope you and your daughter had a great visit, we look forward to your... More 

Quebec, Quebec, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had the chance to stay at this hotels for two days, the site is very beautiful, the food is great and the staff is amazing. I am looking forward my next stay. I had one of some of the best night of sleep from a long time, the bed are extremely confortable and the in-room entertainement on the Tv... More 

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Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good morning Louis-Philippe, Thank you so much for your wonderful review of our property!! I am delighted to hear that you had a great night sleep and enjoyed our in room entertainment!! We look forward to your next stay with us!! Sincerely, Ingrid R More 

Kitchener, Ontario
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Visited this place a few years back & decided to give them another try but with a twist. Decided to do a day of spa treatments and dinner solo. Found that spa staff are very accomodating, moved me to another room when warming blanket didn't work on massage table. But their description of having a hot tub was a little... More 

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Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good morning Vera F, Thank you for your feedback of your recent stay with us. I apologize that your stay didn't meet your expectations. I have forwarded your comments to our Spa director and Dining Room Manager. You are welcome to address any concerns you have to me, my email is frontdeskmanager@elmhurstinn.com, or call me at the Inn at 1-800-561-5321.... More 

Stoney Creek
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2015

Stayed in one of the suites. It was very nice and clean. The Jacuzzi tub worked but only had cold water. When that was mentioned to the front desk they truly felt bad and compensated us with reducing our rate. We had a beautiful view from our room. Since it was winter time we didn't go for a walk. We... More 

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Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good afternoon Debbie D, Thank you Debbie for your feedback of your stay at Elm Hurst Inn and Spa. I am thrilled you had an opportunity to stay in one of our Premium Suites, they have great windows facing the "valley" I do apologize again that you couldn't use your Jacuzzi tub, our Maintenance Department has addressed the issue with... More 

Cambridge, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 7, 2015

My husband and I booked a Valentine's Night at the Elm Hurst Inn which included 2 massages. Our room was beautiful, very well appointed and beautiful windows. However, when we went to shower in the morning, there was no hot water, not a drop. There is nothing like a freezing cold shower to start the day off poorly. The spa... More 

Was this review helpful? Yes
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good afternoon Tracey Mac2014 Thank you for your review on Elm Hurst Inn and Spa. I would like to apologize for the lack of hot water for your morning shower. We do our best to maintain all of the vital systems in the hotel, but as with all property ownership, we can have a break down in our system. I... More 

Ontario
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 7, 2015

I can't say enough good things about the Elmhurst, Beautiful grounds, excellent food, historic, lovely! I have been here a few times for quick get aways and have not been disappointed. Anyone I know that has gone for over night, spa, or dinner or brunch has been happy. I HIGHLY recommend Elmhurst. Love it. It is pricey but well worth... More 

Was this review helpful? Yes
Ingrid R, Guest Relations Manager at Elm Hurst Inn & Spa, responded to this review

Good afternoon Vive_Cuba_Llibre, Thank You for providing our trip advisor with such a wonderful review!!! The gardens are in bloom, the fountains flowing,with water sparkling in the sunshine. The Elm Hurst Team are delighted that we have met your expectations!! We look forward to your next stay with us!! Sincerely, Ingrid R More 

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