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Hilton Garden Inn Toronto/Ajax

#2 of 3 Hotels in Ajax
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500 Beck Crescent, Ajax, Ontario L1Z 1C9, Canada
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Hilton Garden Inn Toronto\/Ajax
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355 Reviews from our TripAdvisor Community

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Winnipeg
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed for 4 days in Jan, 2016. Very pleasant all around. Friendly and helpful staff. My only issue was the 2 in-house printers would not print my airline ticket for my flight home. The desk clerk tried, but he could not get it to work. As soon as he had a free moment at the front desk he took... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Peter S
Ottawa, Canada
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Definitely a large difference between Hampton Inn and this Garden Inn. Be careful breakfast is NOT INCLUDED. You will receive a surprise at checkout. Breakfast for 2 was $30.00 plus tax and tip if you leave one since it is self serve. Otherwise Hotel is very clean.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ron A
Las Vegas, Nevada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Not bad for the price, good location for us, close to the highway and shopping! Rooms are clean and spacious. Staff always friendly, breakfast is decent, although a bit pricey. Ample parking, never had any issues, will definitely be staying here again this year for sure!

Helpful?
Thank Canadee61
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I LOVE this hotel! Wonderful staff, extremely clean and a huge room. It absolutely feels like a home away from home. The restaurant has great food and a decent selection of beer. There is plenty of parking and it's in a nice location. I'm definitely looking forward to staying here again!

Helpful?
Thank Ashley W
Peterborough
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Everything was wonderful until I went to sleep. The two sides of the bed were uneven but in the dark it was impossible to see and therefore the sleep was terrible. There was no mention at check in a to where the controls were.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank bsytraveller
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for your feedback about your recent stay. My sincere apologies for not exceeding your comfort expectations in regards to the Garden Sleep System beds in the room. We will have the bed checked by the maintenance manager and will have the issue fixed right away. I will also have the front desk staff emphasize the importance of the... More 

montreal, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel more than 10 times, for 2-3 days consecutive, for business trips. Well decorated lobby and very clean everywhere. We are greeted with freshly made cookies and fruits in the lobby in the afternoon and with brewed coffee in the morning. Personnel is very efficient, warm and service oriented. I always feel welcome. I would... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Corinne Y
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for the wonderful feedback. It is always a pleasure having you back every time. Thank you for being a part of the Hilton family. Your loyalty to the brand is very much appreciated! Thank you for staying with us and we look forward to hosting you again in the near future. More 

Egmondville, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel has a great restaurant - good food. Whole front entrance set up was great. Front desk, restaurant, bar, sitting area were all just in the entrance of the hotel - all in the same area and easily accessible.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Graham N
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

We are extremely excited to hear your wonderful feedback and I will be sure to share this with all of our departments at the hotel. It is always is a top priority to provide genuine care for our guests and our mission to empower staff to create unique and memorable experiences. It was our absolute pleasure to have you stay... More 

Barrie, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Very nice, clean, and friendly staff. Breakfast was very good and lots of choice and buffer price was reasonable. We only stayed for 1 night & though the single room with King bed was very clean, and even with the discount I found it very expensive for 1 night - almost $200 with taxes.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Irene D
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for recognizing Hilton Garden Inn Toronto Ajax as your accommodation preference in the Durham Region. I sincerely appreciate your feedback and comments. It is always a pleasure having you stay with us and we look forward to welcoming you continuously in the years to come. More 

West Jordan, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Excellent staff. Very nice rooms and cleaning services. Perfect exercise facility and thoroughly enjoyed the indoor pool and hot tub. Would recommend staying here than any other hotel near this location.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Charles G
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

I am so happy to hear that you had a great stay with us. We strive to ensure our service exceeds our guest expectation on every guest stay. Your feedback is essential to ensure that we continually improve as an organization. Once again, thank you for choosing us as your first choice of hotel in the Durham region. I look... More 

St. Thomas, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

excellent experience, the staff are always helpful & cannot do enough for you to make your overall experience here enjoyable. The accomodations met my expectations. One of the best sleeps I have had in a hotel. Highly recommend this location.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Wayne W
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for the outstanding feedback. Your review is really appreciated by our staff and management. Each and every staff member is proud to represent the Hilton Garden Inn Ajax and are very glad that you enjoyed your stay with us. It was our pleasure to have you as our guest and look forward to welcoming you again... More 

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