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All 3 Ajax hotels

Hilton Garden Inn Toronto/Ajax

3.0 of 5 Hotel   |   500 Beck Crescent, Ajax, Ontario L1Z 1C9, Canada
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83%
Ranked #2 of 3 Hotels in Ajax
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Jeffrey R Minden Hills, Canada
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229 reviews from our community

Traveler rating
    118
    69
    25
    10
    7
See reviews for
61
50
16
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • German first
  • Italian first
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    (48)
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    (60)
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    (48)
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Minden Hills, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff are friendly and courteous. As well as helpful with all needs. The rooms are bright and large enough for comfort. The grand entrance is large and airy with dining on your right side and individual seating and fireplace on the left for romantic ambiance. Everything looked immaculate from the grounds to the structure to the rooms - even... More

Review collected in partnership with Hilton Garden Inn

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manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

I really appreciate you taking the time to share your positive feedback with your recent stay. We strive to ensure our team members know how to exceed our guest expectations on each stay. We are happy that you had an enjoyable stay. Please come back to stay with us in the near future and we will be more than happy... More

Ottawa, Ontario, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Our two-night stay in October 2014 was excellent in every way - from the quality and cleanliness of our room to the full-course Thanksgiving turkey dinner available the evening we arrived. The hotel is convenient to the Toronto Zoo (the purpose of our visit), as well as to Toronto and areas around the city. It is very easily accessible from... More

Review collected in partnership with Hilton Garden Inn

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manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thanks alot for the wonderful review. I am so happy that you appreciate the service that we offer and the facilities that Hilton Garden Inn Ajax proudly boasts about. Consistency is a key at this property and it is an absolute pleasure to keep welcoming you. Thank you for sharing your recent stay with us! More

London, Canada
Top Contributor
165 reviews 165 reviews
27 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Hilton Garden Inn while attending a conference at nearby Pickering. It was an excellent experience all the way around. Check-in was prompt, efficient, and friendly. My room was spotlessly clean, nicely furnished, well-supplied, and very comfortable. The complimentary WiFi was strong. The hotel was so quiet, I seriously wondered if I were the only guest on... More

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manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thanks a million for taking the time to write a review about your recent stay at the Hilton Garden Inn Toronto Ajax. I am really happy that you enjoyed your stay with us. It is always an encouragement that valued guests like you appreciate the services and facilities that we proudly offer. It was a pleasure having you stay with... More

london, Canada
1 review
4 of 5 stars Reviewed 1 week ago

I will continue to book with this brand. Consistently above average with no surprises. If a glitch does arise they bend over backwards to make things right. This is why I continue to book this brand when traveling on personal level.

Review collected in partnership with Hilton Garden Inn

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manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for taking the time to write an outstanding review about Hilton garden Inn Toronto Ajax. We are delighted to be acknowledged with such a great review and to know that the staff and facility is appreciated by guests like you! Thank you and we look forward to seeing you again very soon! More

Toronto
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I recently surprised my husband for his birthday with an overnight stay. The manager in duty, Atif, was extremely helpful in ensuring that we had a great experience including assigning us to a room that would be safely away from some of the younger patrons that were booked for a Hockey Tournament that weekend. Brittany was also instrumental in helping... More

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manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for taking the time to write an outstanding review about Hilton garden Inn Toronto Ajax. We are delighted to be acknowledged with such a great review and to know that the staff and facility is appreciated by guests like you! Thank you and we look forward to seeing you again very soon! More

Windsor, Ontario
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

HGIs tend to be my hotel of choice when traveling as I rarely have a bad experience. This location is ideal as it's just off the highway and makes for a good stopping point on a long trip, which is what we did. On the downside, it's easy to hear what's going on around the floor. Passing traffic can be... More

Was this review helpful? Yes
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

I am so happy to hear that you had a great stay with us. We strive to ensure our service exceeds our guest expectation on every guest stay. Your feedback is essential to ensure that we continually improve as an organization. Once again, thank you for choosing us as your first choice of the hotel in durham region. Thank you... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel, fast service when we needed more pillows. Lots of great amenities. You won't be disappointed. And the adjustable bed was amazing. Went to a wedding that was held in the hotel and the event was done up very nicely. Although there is a pool, fitness centre, and business centre, I didn't have the opportunity to use them. I... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you for taking the time to write your recent experience at our hotel.It is always our pleasure to provide our guests with genuine service from the heart and make their stay memorable. I hope we will have the pleasure of serving you again in the near future. Happy Thanksgiving to you and your family! More

Nepean, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderfull staff, clean rooms and great amenities. I choose Hilton because its a name I trust. My home away from home. I use hilton for my buiness and personal trips. Restaurants have a good menu with lots of selection

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

I am so happy to hear that you had a great stay with us. We strive to ensure our servcie exceeds our guest expectation on every guest stay. Your feedback is essential to ensure that we continually improve as an organization. Once again, thank you for choosing us as your first choice of the hotel. I look forward to welcoming... More

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This hotel is nicely decorated, but the room was EXTREMELY scented to cover up what appeared to be foot smell in the carpet. Also the bathroom had scented plastic trays that held their products. Had called ahead to make sure the room was safe for me to stay as I have a disability related to chemical sensitivities. Was assured of... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for taking the time to express the concern with your recent stay at the Hilton Garden Inn Ajax. I am extremely sorry that the scent in the room caused an allergic reaction. We take guest concerns very seriously and am surprised that such a sensitive issue was not properly handled. My sincere apologies. I want to... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

It was akin to a frat house. When we arrived to our floor there was a sports team of some kind partying in the hallway with a cooler full of beer. They invited my wife and I to join in their celebration and offered us a hallway beer, after traveling all day I was not impressed. The key cards didn't... More

Was this review helpful? Yes 1
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Jason, I’m so sorry for the unpleasant experience you had during your recent stay. We work diligently with our staff to ensure each of our guests is respectful of others, while still enjoying their stay and special event and we regret you experienced a noise level that made your stay unpleasant. I do want to let you know that your... More

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Additional Information about Hilton Garden Inn Toronto/Ajax

Address: 500 Beck Crescent, Ajax, Ontario L1Z 1C9, Canada
Phone Number:
Location: Canada > Ontario > Ajax
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Toronto/Ajax 3*
Number of rooms: 135
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Also Known As:
Hilton Garden Inn Toronto/Ajax Hotel Ajax
Hilton Garden Inn Ajax
Hilton Ajax
Ajax Hilton

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