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All 2 Ajax hotels

Hilton Garden Inn Toronto/Ajax

3.0 of 5 Hotel   |   500 Beck Crescent, Ajax, Ontario L1Z 1C9, Canada
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83%
Ranked #1 of 2 hotels in Ajax
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Ladybug2189 kinardine
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175 people have reviewed this hotel

Traveler rating
    85
    57
    20
    8
    5
See reviews for
50
39
11
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • English first
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English first
kinardine
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Recently stayed at this hotel that serves the pickering/ajax/whitby area. Even though it is just off the 401, it is very sound proof. The rooms are large and they offer a Keurig coffee maker so bring your k cups if you want more than 2, they offer decaf too. Coffee and a snack always seem to be offered in the... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

great hotel to handle your business in toronto , the only downside is the gym equipment ...as far as the rest is concerned ...everything is great...the new menu is much better then the old version ...less item but the quality is much better...the coffee in the lobby is a great perks

Review collected in partnership with Hilton Garden Inn

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Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Superior hotel in Ajax. Hotel provided room and bathroom that were high quality. Heat and A/C were very quiet, unlike many hotels. Getting to the hotel is not easy, as signs are too small for easy access. Very pleasant experience.

Review collected in partnership with Hilton Garden Inn

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manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for the positive feedback. It is always is a top priority to provide genuine care for our guests and our mission to empower staff to create unique and memorable experiences. It was an absolute pleasure to have you stay with us and we hope to welcome you again very shortly. Cheers! More

Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We had a great stay at this hotel, fast check in, pleasure staff all around smiling helpful. Clean rooms comfortable beds. A full buffet breakfast in the morning, everything was displayed beautifully! I would give this hotel a 10.

Review collected in partnership with Hilton Garden Inn

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manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for the outstanding feedback. Your review is really appreciated by our staff and management. Each and every staff member is proud to represent the Hilton Garden Inn Ajax and are very glad that you enjoyed your stay with us. It was our pleasure to have you stay with us and look forward to welcoming you again... More

Ottawa, Canada
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel is great, it is on the 401, close to food and shopping, and not far from the Ajax Go station making it easy to get into Toronto if you don't want to drive. If you're crossing Toronto, or using this as a launch point for day trips into Toronto, stay here. Hotel is very clean... More

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manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for taking the time to write such a fantastic review about the hotel. It is truly a motivation when guests like you acknowledge the service and amenities that we offer. It is always a commitment at the Hilton Garden Inn Toronto Ajax to provide you with a facility which is clean, friendly and provides an overall... More

Vaudreuil-Dorion, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I just returned from Ajax today and had a great mini vacation. This hotel is one quick exit on the 401 away from the Ajax Go station. We took the train to and from downtown Toronto and shopped. No parking fees, trains come often and only a 45 minute ride. A wide variety of stores, shops, restaurants... More

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manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you so much for taking the time to share your recent experience with us. The stand out review is truly appreciated by our staff and management. We strive to go above and beyond for our guests and are delighted in getting feedback like this. It was our absolute pleasure to have you as our guest and we look forward... More

Lions Head
Top Contributor
53 reviews 53 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here because of the location but when we could not get the room to warm up, we brought in our own heater. We heard others complaining at the front desk, so we figured it was not worth the bother. We had friends join us for dinner, in the lobby. That's where the restaurant is. Half way through dinner... More

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manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

I really appreciate you taking the time to share your experience with us.Your feedback allows us the opportunity to improve our services for our future guests and we always welcome both positive and constructive comments. I sincerely apologize for the thermostat not working properly in your room. You can be confident that your concerns were prioritized and discussed with the... More

Limoges, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Good Value and always extremely clean and friendly, always my first choice when in the area. Conveniently located, close to 401 with many choices for dinner close by. should take advantage of HHonours club as well, collect points while on business and use for personal use another time, makes for a great weekend get away.

Review collected in partnership with Hilton Garden Inn

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Michael B, Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Thank you Larry for your wonderful feedback We appreciate your loyalty to the Hilton Brand and are happy to hear that HGI Ajax can be your home away from home when traveling. Keep an eye open for our sister property the new Homewood Suites in Ajax which will be opening next month. Hope to see you soon. Cheers More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Standard Hilton room except the hotel is under construction and our entire floor had an off putting smell as a result. Felt that the breakfast was massively overpriced and have seen better offerings included in the room rate at other locations. Was also disappointed in the service as one of the members of our party had the Keurig in their... More

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Michael B, Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Dear toxgryph Thank you so much for your feedback, we apologize for any construction that may have disrupted your stay. All of our construction is on the main floor and is mainly cosmetic such as wall paper and hanging of paintings. We try our best to take care of these renovations during off hours so we do not inconvenience our... More

Laval, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

I do not normally take time to express comments on hotel stay. In this case though, I'd like to mention the staff at the Hilton in Ajax was one of the most amicable and efficient I've witness in my business travels.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Michael B, Manager at Hilton Garden Inn Toronto/Ajax, responded to this review

Dear Andre We are extremely excited to hear your wonderful feedback and I will be sure to share this with all of our departments at the hotel. In our industry it is our guest’s feedback that helps us strengthen ourselves to make sure that we can take care of each traveler that walks through our door. Thanks again for sharing... More

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Additional Information about Hilton Garden Inn Toronto/Ajax

Also Known As:
Hilton Garden Inn Toronto/Ajax Hotel
Hilton Garden Inn Toronto/Ajax Hotel Ajax
Hilton Garden Inn Ajax
Hilton Ajax
Ajax Hilton
Address: 500 Beck Crescent, Ajax, Ontario L1Z 1C9, Canada
Phone Number:
Location: Canada > Ontario > Ajax
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Ajax
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Toronto/Ajax 3*
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