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Nova Inn Inuvik

300 Mackenzie Road, Inuvik, Northwest Territories X0E 0T0, Canada
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1 room 1 adult
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Nova Inn Inuvik
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59 Reviews from our TripAdvisor Community

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Zurich, Switzerland
Level Contributor
204 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed November 18, 2015

Very friendly staff. Our room was very spacious and clean with a fire place to enjoy. The room was very clean. The hotel is very conveniently located and close to everything you might need, restaurants although there aren’t many choices and big grocery store. The parking place outside is gravel and not muddy as I have seen at other places... More 

Helpful?
1 Thank pika_candid_reviews
Inuvik, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 13, 2015

I just wanted to say thank you to Donavan for all your help. You went over and above to help us. Very friendly staff. I would stay here again the manager was very helpful. We would stay here again. Thanks again

Helpful?
1 Thank hsawkins
Sachs Harbour, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 11, 2015

I have stayed in the Nova Inn multiple times. The management and staff have done a complete turn around and are some of the most friendly, helpful, genuine people I have had the pleasure of interacting with. Along with the addition of new faces and an overall positive vibe, the team at the Nova seems to be working hard to... More 

Helpful?
1 Thank Melissa D
Inuvik, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 17, 2015

Rude front desk staff... we came to the hotel because of the good experience we had for the same hotel company somewhere else. The night front desk lady was HORRIBLE. BAD customer service skills. She could be more friendly. My co-worker and I arrived after a long trip on the North Pole and were very tired. We was treated poorly,... More 

Helpful?
Thank WaveDee
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Inuvik, responded to this review

Thank-you for your review. We have a new General Manager at property who will be looking into your customer service concerns immediately. Service and comfort are of the utmost importance to us at Nova Hotels, so I can assure you we take these comments very seriously. Thanks again for your feedback. All the best, Mindy Smythe More 

Ottawa, Canada
1 review
3 of 5 stars Reviewed October 5, 2015

Special trip ruined by very poor service. This hotel is under staffed and has inexperienced staff assigned at key arrival times. Only staying one night as a special treat. Check in delayed by over half an hour. Front desk runs by a young boy, and clearly inexperienced after 20 mins in the lobby was asked to share rooms saying one... More 

Helpful?
Thank Amesterdamer33
Regi0nalsalesmanager, Regional Sales Manager at Nova Inn Inuvik, responded to this review

Thanks for your feedback. We certainly appreciate it and will be looking into your concerns. Sincerely, Mindy Smythe More 

Toronto, Canada
Level Contributor
96 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed September 24, 2015

I was in Inuvik for a month on business and I would recumbent Artctic Chalet over this hotel especially if you like a cottage feel or want something to do. There is nothing to do here. If you want some luxury for the same price the Inuvik Capital suites is my second choice.

Helpful?
Thank kimberly B
London
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 3, 2015

I recently stayed here for work. I was lucky to have a junior suite. Both rooms are heated by gas fireplaces which is a very nice touch. The room also had a stovetop, small fridge, dishes etc. Shower was lovely, temp constant. Bed very comfortable with decent pillows. There is breakfast in the lobby. Very limited and could use improvement.

Helpful?
Thank Pamela L
Toronto, Canada
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 14, 2015

Stayed here for a couple nights and have nothing bad to say. It was clean, comfortable and had a very pleasant and helpful staff. Inuvik is not overly large and you are able to walk to the main business area within 10 minutes.

Helpful?
Thank WalterEKurtz
1 review
5 of 5 stars Reviewed August 7, 2015 via mobile

The staff was great, more choices for breakfast. Also located far from noises. John the was very nice and helpful. I recommend this hotel everyone travelling to Inuvik for one night or more. Everything is at walking distance. Rooms are clean and also flexible on check outs

Helpful?
Thank Ibrahima C
arizona, british columbia
Level Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 28, 2015

we arrived in inuvik a day early due to rainy weather on the dempster highway. this was the only place with a room available. staff was nice but sort of clueless i think part of the hotel is actually apartments the room was adequate and clean, tho overall the hotel was run-down, needs TLC the wifi was useless until we... More 

Helpful?
Thank elderlyones
Questions? Get answers from hotel staff and past guests. Ask a question

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