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Comfort Inn - New Glasgow

2.5 of 5 740 Westville Road, New Glasgow, Nova Scotia B2H 2J8, Canada
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Comfort Inn - New Glasgow
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Comfort Inn - New Glasgow
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68 reviews from our community

Traveler rating
    18
    25
    16
    8
    1
See reviews for
21
15
8
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (11)
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There are newer reviews for Comfort Inn - New Glasgow
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Moncton, Canada
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 30, 2012

I enjoyed my stay here, the only problem I had was there was no elevator. I was staying with two kids, one of them being two months old, it was very hard to lug my child in her car seat and all our luggage up the stairs by myself. The other thing was there was a hockey team staying there... More 

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear MelBasque, Thank you for taking the time to write a review of our property and your stay with us. We very much appreciate hearing feedback from our guests. My apologies for the disturbance that you encountered during your stay and the difficulties of being on the second level. As you mentioned, please do not hesitate to make a request... More 

1 review
2 of 5 stars Reviewed January 11, 2012 via mobile

I was referred to go here by a friend. As soon as I walked into the building it was like a warp back in time to the 70's with the terrible dated decor, and the woman working at the desk her name was Julie. Talking to her was like talking to a robot. She tried so hard to get every... More 

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Johnnybacon, Thank you for taking the time to provide feedback regarding your recent stay. We appreciate hearing about our guests’ experiences and strive to ensure that each guest is completely satisfied with their stay. Please do not hesitate in the future to make any employee aware of any issue(s) you encounter while staying at our property. We welcome all... More 

Monroe, Maine
2 reviews
2 of 5 stars Reviewed November 21, 2011

I asked for a non-smoking room. The room I was given was obviously a smoker's room because it smelled of cigarette smoke. The bed sheets were stained but appeared to be freshly washed. I was disappointed because I have stayed in Comfort Inn's before and they were much better than this was. I probably should have complained at the desk... More 

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Guy S, Thank you for reviewing your stay with us. We do appreciate hearing feedback from all of our guests. I regret that your stay was unsatisfactory and would like to encourage you to not hesitate in future in making staff aware of any issue(s) during your stay. We would welcome the opportunity to try and make your stay... More 

Toronto, ON Canada
Top Contributor
75 reviews 75 reviews
71 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed September 8, 2011

Breakfast area has standing room only, but the food variety offered is ok. The biggest problem is that it does not have elevators to go to the second floor, so insist to get a room in main floor if you have a few bags to carry. The staff are very friendly and the facility is quite well maintained - seems... More 

Was this review helpful? Yes 1
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Snowbird888, Thank you for taking the time to write a review of our property and your stay with us. We very much appreciate hearing feedback from all of our guests and we are glad to learn that you had an enjoyable stay. Kindest Regards, Diane Mahar More 

Andover, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 18, 2011

Ok but breakfast area is only a table to stand next to.....no seating and simple offerings. Room clean and simple. For the August rake rates not a good value. A new Holiday Express is next door and is far better VALUE.

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Diane S, Thank you for your comments. I hope that you will be pleased to learn that changes are forthcoming for our Complimentary Continental Breakfast offering (it will be expanded to include hot breakfast options), and renovations are also being planned to expand the seating and serving areas. I hope that we will have the opportunity to welcome you... More 

Toronto
Top Contributor
80 reviews 80 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 12, 2011

This is a great location if traveling through to Cape Breton. What we found was that the rooms were good, but the breakfast area was too small and crowded. There was no seating and difficult to get around when there were just a few others present. The staff was very friendly and helpful. Beds were extremely comfortable.

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Freedom50plus, Thank you for taking the time to post a review of your experience staying at Comfort Inn New Glasgow. We appreciate your comments relating to the complimentary continental breakfast and are happy to report that improvements are being planned. I hope that we will see you again on your future travels. Kindest Regards, Diane Mahar More 

Annapolisvalley Nova Scotia
1 review
4 of 5 stars Reviewed January 10, 2010

Arriving early in town for a couple hockey games over the weekend. We were free to drop off our bags , and take advantage of the free coffee, cookies and fruit, before we proceded to the arena. We found the room fresh and clean, a Queen with a pullout was all we needed for the three of us... plenty of... More 

Was this review helpful? Yes
NewGlasgowComfort, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear HockeyParents, Thank you for taking the time to provide our hotel with a review based on your most recent stay. I'm delighted to hear that you found most everything to your satisfaction. We appreciate the feedback of all our guests and enjoy taking such comments and making improvements within the hotel. Our goal is to make every guest feel... More 

Sarnia ON
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 24, 2009

Compared to other Comfort Inns, I found this hotel expensive (even taking advantage of the senior rate). Although the hotel does not offer restaurant facilities, there is a Swiss Chalet & Wendy`s right next door. A continental breakfast is available in the lobby. We stayed a total of three nights. The maid service provided was not up to par. For... More 

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Nova Scotia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 2, 2009

I found this to be a very good place to stay. I was very leary staying there due to the fact that animals are accepted and I was afraid of fleas and bites as I usually break out especially if on the lower legs, however I had no problem and didn't notice any animal hair lurking about either. It's very... More 

Was this review helpful? Yes 2
Cape Breton, NS
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 7, 2008

Regular Accommodations Not Totally Accessible. Comfort Inn has just one w/c accessible room but I wasn’t able to get it as it was already occupied. Staff assured me that non w/c accessible designated rooms were used before by w/c guests and they had no problems. My experience in the room proved that this just isn’t so. I use a power... More 

Was this review helpful? Yes 1
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Additional Information about Comfort Inn - New Glasgow

Address: 740 Westville Road, New Glasgow, Nova Scotia B2H 2J8, Canada
Phone Number:
Location: Canada > Nova Scotia > New Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn - New Glasgow 2.5*
Number of rooms: 60
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Also Known As:
Comfort Inn - New Glasgow Hotel New Glasgow
New Glasgow Comfort Inn
Comfort Inn - New Glasgow Nova Scotia

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