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Comfort Inn - New Glasgow

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740 Westville Road, New Glasgow, Nova Scotia B2H 2J8, Canada
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Comfort Inn - New Glasgow
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Comfort Inn - New Glasgow
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80 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (80)
  • Mar-May only
    (13)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (3)
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BIG RIVER
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for two nights, Monday, a great room for the night. She was knowledgeable and was helping other tourist as well to find places to eat. I left my jacket in the room the next day and they got it and had put it aside until I came back a few hours later. Stayed again on Thursday and the girls... More 

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Joleen D, We are very happy to learn that you had a great experience both times you stayed with us and very much appreciate that you have taken the time to recommend us on Trip Advisor. We look forward to seeing you again! Kind Regards, Diane Mahar General Manager More 

St. John's, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were travelling home and stayed at this place overnight. The room was clean and comfortable. The front desk staff were wonderful and accommodating, and were very helpful. I would highly recommend this place

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear TasiaW, We truly appreciate hearing your comments about your stay. On behalf of our team, we thank you for taking the time to post your experience and recommendation. We hope to see you again on a future trip to N.S.! Kind Regards, Diane Mahar General Manager More 

Toronto, Canada
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here one night on our way to Newfoundland. We had our two shih tzus and were given a second story end unit. A first story would have been better but being able to park near the side door and with the easy access to an area for our dogs made up for it. We had two beds, a... More 

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear firetrove, It was a pleasure to read your review of our hotel. We appreciate the time you have taken to provide your comments on your recent stay, and we are glad that you and your pups enjoyed your stopover with us! We hope we will see you again the next time you visit our area. Kind Regards, Diane Mahar... More 

Boston, Massachusetts
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Excellent stay however I wish the breakfast was better close to eating places. wifi was horrible Bathroom and room were clean. room was well equipped with microwave. the front desk ladies were extremely helpful

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Traveller_Ghose123 We are pleased to learn that you had an excellent stay in spite of the issues you mentioned. Thank you for providing your feedback about your recent experience and for providing us the opportunity to evaluate our operation and provide an excellent stay for all future guests. We are currently re-evaluating our free wi-fi service and expect that... More 

Warrnambool, Australia
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Situated on a very busy highway, so ask for a room at the back of the building. There is a drive up spot for your room. The room was large with an average bathroom. The level of cleanliness was very good. Breakfast was included and was very basic. More than adequate for travelling through New Glasgow.

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Petange, Thank you for providing your feedback to us and the Trip Advisor community. We are glad to learn that your stay with us was enjoyable and that you found everything to be satisfactory. We hope that we will see you again on a future visit to New Glasgow. Kind Regards, Diane Mahar General Manager More 

Glasgow, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Best pillows of any hotel I have slept in. Very cheerful helpful staff made me welcome. Nicely furnished rooms in typical "chain hotel " style. Only negative: the breakfast area is rather small for this size of hotel although the breakfast was good.

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Alexander B, On behalf of our entire team, we are so happy to hear that you enjoyed your stay with us and we are thrilled to learn that you especially enjoyed our pillows. Visiting from Glasgow, we hope you enjoyed your entire visit to “New Glasgow” and hope that we may see you on a future trip to Canada!... More 

Nova Scotia, Canada
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed June 19, 2015

Stayed here for 3 nights in June. The hotel was in a good location to where I needed to be, easy on and off the highway. Very convenient to a Tim Horton's and a Wendy's ...right next door. Good for grabbing morning coffee. I had little interaction with staff other than check in which was quick and efficient. The room... More 

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear 2weeksnextyear, Thank you for providing us a review of your recent stay at Comfort Inn New Glasgow. We are pleased to know that you had an enjoyable stay and plan to return on a future visit. We look forward to seeing you again! Kind Regards, Diane Mahar General Manager More 

Boston, Massachusetts
Level Contributor
259 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 stars Reviewed June 11, 2015

When you are on the road and looking for a good sleep in reasonable prices, Quality inn and Comfort inn (both partners under Choice hotels) are a good option - and it's a matter of personal taste, I prefer it to B&Bs or small private lodges. Although I want to support small family owned private businesses who are run with... More 

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Sebastian A, Thank you for providing us your feedback about your recent stay. We appreciate very much that you are a repeat guest of Choice Hotels and would like to Thank You for choosing us when you are on the road! Our entire team takes pride in providing clean and comfortable accommodations and, ensuring our guests receive the pleasant... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 1, 2015

The hotel seemed to be newly renovated however the hallways and room smelled of cigarette smoke and mildew. A few friends who were also travelling with us said that their rooms did not have hot water. The staff were rude and unaccommodating. I have stayed in many hotels in my life and this was by far the worst experience. There... More 

Was this review helpful? Yes 3
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Jamie J, We are terribly disappointed to read your review of your recent stay. We strive to provide an excellent stay for each of our guests and having disappointed you on this occasion is very concerning to us. I was made aware that we had an issue with one of our water heaters last weekend which was resolved very... More 

Travelers are raving about these New Glasgow hotels

Halifax
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 22, 2015

I recently stayed at this little gem for my son's hockey tournament. I was pleasantly surprised at it as it has been all redone. The rooms were very nice. Tastefully decorated in a contemporary style including granite. Wonderful comfy beds and pillows. Great hot breakfast! I loved the convenience of being able to unload my vehicle through the patio doors... More 

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Klcboyd, We can’t tell you how much we appreciate your wonderful review of our hotel, and we’re very happy to learn that we were able to exceed your expectations. Having comments such as yours is both rewarding and gratifying to our entire team of employees. Thank you for taking the time to tell the Trip Advisor community about your... More 

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