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Comfort Inn - New Glasgow

2.5 of 5 740 Westville Road, New Glasgow, Nova Scotia B2H 2J8, Canada
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Comfort Inn - New Glasgow
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Comfort Inn - New Glasgow
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65 reviews from our community

Traveler rating
    17
    23
    16
    8
    1
See reviews for
21
13
8
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
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  • All months
    (65)
  • Mar-May only
    (11)
  • Jun-Aug only
    (26)
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    (26)
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    (2)
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Bracebridge, Canada
1 review
5 of 5 stars Reviewed 1 week ago

My husband and myself and our little dog stayed here for two nights while out in the east coast travelling. The lady at the front desk when we arrived named Julie was so friendly and helpful. The room was beautiful and very clean. Julie was so kind and looked up travel information for us and even called the room to... More

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Robyn B, It was a pleasure to read your review and we appreciate your kind words and praise for Julie. We were happy to learn that she was able to help make your visit a memorable experience and exceed your expectations. Our team aims to provide the highest level of satisfaction to all our guests, and receiving comments such... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Found the staff of this hotel to be very helpful and courteous. The room was large and very clean. Would definitely come back again, however, I'd make it another time of year as late October only rained.

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Diane S, Thank you for your review of your visit to Comfort Inn New Glasgow. It is a pleasure for our team to learn that you were happy with your stay, and we appreciate that you have recommended us to other Trip Advisor users. We look forward to welcoming you back on your next visit to Nova Scotia (perhaps... More

Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here with a hockey team. It was a very busy weekend, at full capacity. The beds were comfortable, rooms well appointed with a fridge and microwave. The staff were very good at keeping noise down in the evenings and allowing parents to enjoy a beverage in the breakfast nook. The hotel is very conveniently located, close to the... More

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear NSmum, Thank you (and your team) for being our guests. We are happy to learn that you had an enjoyable and quiet stay and we appreciate that you took the time to share all of the aspects of your experience with us. Your comments have helped us identify a need for improvement in the enforcement of our 100% non-smoking... More

Edmonton, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the comfort inn in new Glasgow Nova Scotia in September. On checking in, I had to initial a note on the check-in form acknowledging that any smoking in the room would incur a large charge to my credit card. I'm not a smoker so I was pleased to see that the hotel was serious about being non-smoking.... More

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear pictoulight, Thank you for choosing to stay with Comfort Inn on your trip to New Glasgow recently. We appreciate having your feedback about your experience. It is through comments such as yours that we are able to identify areas in need of improvement to prevent re-occurrence. We are happy to learn that you had a good experience after your... More

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We have now stayed at all 3 hotels in New Glasgow and all are clean and well managed including the Comfort Inn. The layout of the hotel however is really odd. V shaped with entrances on the ends of the hotel so you never pass the front desk. It made me feel like we were skulking around for some reason.... More

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear MaryBethC786, Thank you for being our guest and for making us your hotel of choice for your recent trip to New Glasgow. We appreciate that you have taken the time to post your recommendation and review on Trip Advisor. Our team was pleased to read your comments about their service and we hope that you will visit us again... More

Whitby, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 26, 2014

Stayed only one night and found the place very clean, freindly staff, great breakfast. I booked the motel online and was not disapointed when I arrived, the staff were very freindly and courtious. I would definatly stayy there again.

Was this review helpful? Yes 1
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Tony R, Thank you very much for your review and for sharing your experience. We strive to make our guests feel welcome, comfortable, and confident in selecting Comfort Inn as their choice for a good hotel stay in New Glasgow. Your comments will serve to further motivate our team to continue to provide excellent service, clean and comfortable rooms,... More

Ottawa, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 20, 2014

I stayed in this hotel for one night, as a single person in the room. The room was clean and reasonably well-appointed (seems to have been updated recently); however, after staying at the Cambridge Suites in Sydney for several preceding nights during my trip to Cape Breton, this room did feel pretty cramped in comparison. If there had been one... More

Was this review helpful? Yes 2
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Rhonda M, Thank you so much for taking the time to share your experience about your stay with us. We appreciate hearing from all of our guests and our team is happy to learn that you have recommended us for our good value and convenient location. Your review and room tips will certainly prove to be helpful to future... More

Fredericton, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 8, 2014

The room was very clean and you felt you could relax. A small fridge and microwave allowed some feeling of homeliness. The complimentary hot breakfast was good. Definitely would book here again. A mall is across the street and several fast food places, including Tim Hortons, are nearby.

Was this review helpful? Yes 2
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Cathy S, We are so glad that you had a relaxing stay and enjoyed your time with us. Thank you for taking the time to post a review and we look forward to seeing on your next visit! Kind Regards, Diane Mahar General Manager More

Tallahassee, Florida
Top Contributor
50 reviews 50 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 31, 2014

Recently stayed here for one night on the way to Cape Breton Island. This hotel is in a great location right off the highway with a Wendy's/Tim Horton's next door (convenient if you're looking for a quick meal). I think I also saw a Walmart nearby. Check-in at the hotel was fast. Important to note that there is no elevator,... More

Was this review helpful? Yes 2
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear rb913, Thank you for staying with us on your way to Cape Breton. We are happy to learn that you were impressed by our new look and our comfortable rooms, and appreciate that you have taken the time to offer your feedback to us as well as to future travelers. We hope we will have the chance to welcome... More

Conception Bay South
Reviewer
4 reviews 4 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 24, 2014

Hotel was newly renovated and clean. The staff were very friendly, the room was clean. They were small though for a family of four. Not a lot of room for luggage and there was no elevator to get to our second floor. It was affordable, it included a free hot breakfast which was awesome. A good selection of all hot... More

Was this review helpful? Yes 3
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Jaime G, Thank you very much for your review and for staying with us at the Comfort Inn New Glasgow. We are happy to hear that your family enjoyed our complimentary hot breakfast, and we appreciate your recognition of the great value this provides to families such as your own. We are very happy that you will return, and... More

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Additional Information about Comfort Inn - New Glasgow

Address: 740 Westville Road, New Glasgow, Nova Scotia B2H 2J8, Canada
Phone Number:
Location: Canada > Nova Scotia > New Glasgow
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn - New Glasgow 2.5*
Number of rooms: 60
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Also Known As:
Comfort Inn - New Glasgow Hotel New Glasgow
New Glasgow Comfort Inn
Comfort Inn - New Glasgow Nova Scotia

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