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All 3 New Glasgow hotels

Comfort Inn - New Glasgow

2.0 of 5 Hotel   |   740 Westville Road, New Glasgow, Nova Scotia B2H 2J8, Canada
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Comfort Inn - New Glasgow
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Ranked #2 of 3 hotels in New Glasgow
A recent review
4 of 5 stars Reviewed November 13, 2013
IceMtl Montreal, Canada
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44 people have reviewed this hotel

Traveler rating
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    10
    8
    1
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11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Montreal, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 13, 2013

Stayed there a couple of time for business. The hotel was entirely renovated (hallways, rooms, common areas) and is a big notch above competition (Holiday Inn Express) in regards to the finishes, cleanliness and comfort. The breakfast area is nice and the food quality is also above the competition. You always have eggs and meat (saussage or bacon) and you... More

Was this review helpful? Yes 1
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear IceMtl, Thank you very much for being our guest and for taking the time to review the Comfort Inn New Glasgow. We truly appreciate hearing your comments and suggestions as it is through such feedback that we are able to work towards providing every guest with a great experience. We will continue to work on the items you mentioned... More

Halifax, Canada
Top Contributor
112 reviews 112 reviews
39 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 7, 2013

Wow a pleasant stay. I was greeted as a points collector, given a bottle of water, and headed up through the newly renovated halls to my spotless room. There was a paper at my door in the morning, a hot breakfast downstairs, and checking out was the easiest process ever. The staff are extremely pleasant and made for an even... More

Was this review helpful? Yes 1
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear CrownVictoria, Thank you for choosing the Comfort Inn New Glasgow and for taking the time to post a review. It is a pleasure for our team to read your review and know that you enjoyed your stay. Many thanks and we hope to see you again soon! Kind Regards, Diane Mahar More

North Bay, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2013

We stopped here because our way to Cape Breton. We will stay again. The cleanest linens and rooms. Well worth the price of the room as the breakfast we had would have cost us the third of our room price. Amazing stay The woman who does the breakfast was a very good host part travel advisor for the area. I... More

Was this review helpful? Yes 1
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear 697KatherineB, We are thrilled that you found us to be a convenient location for your recent trip and that our service met all of your expectations. We consider a return stay to be one of the best compliments and look forward to welcoming you back in the future. Kind Regards, Diane Mahar More

Martinsville, Illinois
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 23, 2013

Recently renovated, this hotel is convenient to the highway. Very comfortable plush bed and pillows. Fridge in room flat screen cable tv. All amenities needed. Continental breakfast and friendly helpful staff. Nice stop on the way to or from Cape Brenton. We will be back. Thank you.

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Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear snog89, Thank you for choosing to stay with us on your recent trip to New Glasgow and for sharing your review on Trip Advisor. Our renovations went very well last month and we are happy to say that we are also be re-vamping our breakfast. Starting next week, guests can enjoy a complimentary hot breakfast including freshly made waffles... More

Marion,IN
Top Contributor
115 reviews 115 reviews
45 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed September 6, 2013

This was another of our Choice Rewards stays so I can't compare rates. Our room was quiet, clean and comfy but no fridge to cool down our next day's water. The desk staff were very friendly and accomodating . This is another 2 story hotel with no elevator so plan accordingly. The morning breakfast was basic continental style that is... More

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Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear 732MPD, Thank you for being our guest and for sharing your review and comments. We very much appreciate having your feedback and are happy to report that we have been making some major improvements since your stay. During the month of September, we have completely renovated all guest rooms with new carpet, wall-coverings, artwork, lamps, (and I LOVE our)... More

North America
Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 30, 2013 via mobile

Room was clean and service was decent. Included breakfast was adequate. We used it as a stopover on the way to Cape Breton and it served the purpose. Microwave and fridge in room and two tvs in our split room.

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Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear jelboy, Thanks so much for choosing to stay at the Comfort Inn New Glasgow while on your way to Cape Breton. We are happy to know that you had a pleasant stay and hope that we will have the chance to welcome you back to see our new makeover! Kind Regards, Diane Mahar More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 9, 2013

We stayed here over night on our way home and although the room was dated it was very clean. The beds were not pillow top mattresses but were comfortable. The location was not desirable but OK for an overnight stop. The staff was friendly and even gave us a courtesy call after check in to make sure we had found... More

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Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear Rambling4, Thank you for your review of the Comfort Inn New Glasgow and for being our guest. We are very excited for our upcoming renovations in September which will give us a whole new fresh look and feel and hope that you will return to experience a new level of Comfort on your next trip to New Glasgow! Kind... More

Toronto
Top Contributor
62 reviews 62 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 7, 2013

I agree with other reviewers - was more than sufficient for a break during our camping trip. We stayed here with our dog with no issues. The room was clean and had all the amenities (wifi, microwave, fridge) and convenient parking outside your patio door if you're on the first floor. Check-in and check-out were friendly, but in the evening... More

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Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear visitsoon21, We appreciate you choosing to stay with us and recommending the Comfort Inn New Glasgow. We appreciate getting your feedback and hope that we will see you again when you next visit our area. Kind Regards, Diane Mahar More

Los Angeles, California
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 23, 2013

The only upside is it's close to the highway. Stopped for the night on a long drive from Quebec to Cape Breton. It was crowded, loud, and absolutely non-descript. The room was comfortable-ish and clean. The staff was friendly enough. It is what it is. There were kids running up and down the hall, sirens outside. A place to pass... More

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Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear William B, Thank you for choosing the Comfort Inn New Glasgow and for taking the time to post a review of your stay. We were disappointed to learn that your stay was not completely satisfactory and want to offer our apology for the noise disturbance you endured. We hope that you will return for a quieter stay on a... More

1 review
5 of 5 stars Reviewed June 18, 2013 via mobile

Comfort inn is always a very reliable place to stay. I booked a day before and had no problems suecuring a room. My company stays frequently with comfort inns across the province and opinions are great across the board. Also excellent was a free room upgrade to a business class room - thank you to the gals at the front... More

Was this review helpful? Yes
Diane M, General Manager at Comfort Inn - New Glasgow, responded to this review

Dear mcginnisdavid9, I would like to say thanks from all of us for choosing to stay at Comfort Inns. Your kind review is very much appreciated and we are happy to hear that you and your co-workers enjoy your stays. We look forward to welcoming you back to Comfort Inn New Glasgow! Kind Regards, Diane Mahar More

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Additional Information about Comfort Inn - New Glasgow

Also Known As:
Comfort Inn - New Glasgow Hotel
Comfort Inn - New Glasgow Hotel New Glasgow
Comfort Inn New Glasgow
New Glasgow Comfort Inn
Comfort Inn - New Glasgow Nova Scotia
Address: 740 Westville Road, New Glasgow, Nova Scotia B2H 2J8, Canada
Location: Canada > Nova Scotia > New Glasgow
Amenities:
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in New Glasgow
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn - New Glasgow 2*
Official Description (provided by the hotel):
The Comfort Inn New Glasgow is now All New Just for You. Newly-Renovated Guest Rooms and Lobby, Free Hot Breakfast, and now 100% Non-Smoking-all with the same great award-winning hospitality. Comfort Inn New Glasgow is a recipient of Choice Hotel's 2013 Gold Award. Centrally located within Pictou County, it is an ideal location for both business and leisure travellers visiting New Glasgow, Stellarton, Westville, Trenton or Pictou. The Northumberland Ferry to P.E.I. Is just a short drive away. Newly renovated rooms feature flat screen TVs and mini-fridges. Hotel features include free hot breakfast, morning newspaper and free high speed wireless internet. ... more   less 
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