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Marystown Hotel & Convention Centre

76 Ville Marie Drive, Marystown, Newfoundland and Labrador A0E 2M0, Canada
Marystown Hotel & Convention Centre
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50 reviews from our community

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Traveler rating
    4
    12
    10
    6
    18
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12
6
2
22
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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    (13)
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    (17)
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    (7)
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1 of 5 stars Reviewed 1 week ago

We stayed here on 23 of July 2015 first of all the rooms are like little coffins very dark and grungy then to top it off my daughter found a used condo in our room. So much for clean and comfortable hotel first and last time in that fleabag hotel. And for all the grief it caused my wife and... More 

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St. John's, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I attended an event with a group of friends in Marystown for a weekend and the majority of our group stayed at the hotel. It was not the first time we stayed there. We stayed there the year before in a room that had an entrance to the parking lot as well as inside the hotel. Our... More 

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PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review

Thank you for your review, it’s always great to see good reviews from repeat customers. We do apologize for the noisy AC but we are pleased to state that we are replacing all those old window units with new incremental heating and cooling units. More 

St. John's, Canada
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed May 11, 2015

I was there on business. The rooms were spacious, clean and bright. The staff is friendly and helpful. Restaurant onsite. Next to grocery store & mall. It not new but keep up good. I would stay here again.

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PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review

It's always a pleasure to read positive reviews; thank you Heather. More 

Halifax, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 29, 2015

Stayed here for a few nights in winter, pretty much snowed in for one day. It's OK - room was clean, staff were helpful and friendly, and the attached restaurant was pretty good too. Yes, it is an older place, but no real issues, other than be careful when you stay - as I see from some other reviews, it... More 

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PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review

Thank you nixfix70 Your review and observation is very much appreciated and look forward to having you stay with us again More 

St. John's, Canada
2 reviews
1 of 5 stars Reviewed February 27, 2015

Room was clean and restaurant in hotel was good. However the lady at the front desk was incredibly rude and unprofessional, it ruined an otherwise pleasant stay. Only other hotel in town burned down last week so I guess I will be staying in BnB's instead.

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PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review

Thank you for your review. We were sorry to hear about your objectionable experience with our GSR which ruined an otherwise pleasant stay. We trust our handling of this unfortunate incident was handled to your satisfaction after our GM contacted you on this matter. Once again I have to reiterate if any customer is dissatisfied with the service or accommodations... More 

Travelers are raving about these Marystown hotels

Hong Kong, China
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed February 21, 2015

Stayed one night at this hotel. Its old and outdated. But clean and staff were friendly, and it seems to be pretty busy, so the bar and restaurant had the feeling of being alive, although the food was nothing to remember. Its location in the heart of Marystown is convenient, but there are newer motels in the area.

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PeterK431, operations manager at Marystown Hotel & Convention Centre, responded to this review

Thanks for your review. There’s nothing we can do about the age of our Hotel but we are working on upgrading anything outdated. Our guest rooms take priority and that’s where we've concentrated most of our efforts but we’ve also updated our restaurant & banquet facilities. This year our lobby & reception area will receive a facelift and we will... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 6, 2015

Terribly rude receptionist and staff....ignorant and unpleasant. I was denied my room first, as I didn't sound as young on the phone when booking my reservation and then demanded to show my id, regardless of being in my mid 20's and have already paid for the room. I've stayed away since my encounter with this staff, and directed my friends... More 

Was this review helpful? Yes 1
PeterK431, operations manager at Marystown Hotel & Convention Centre, responded to this review

Thank you for your review. It’s been to long since your stay to adequately investigate your experience and do apologize if our staff were rude to you. Our staff are expected to treat all customers politely & respectfully but they also have to exercise due diligence at times. If they suspect a room is being rented to a minor that... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 2, 2014 via mobile

Hotel was nice and clean. Beds were comfortable. The kids and drunk adults yelling and screaming all hours of the night on weekends was not pleasant. The staff moved me to another room and things were better.

Was this review helpful? Yes
PeterK431, operations manager at Marystown Hotel & Convention Centre, responded to this review

Thank you for a great rating and review. We’re pleased to hear our staff was accommodating and made your stay with us more enjoyable More 

1 review
5 of 5 stars Reviewed November 14, 2014

Stayed at the hotel during the recent craft fair. Very convenient with fair being held in location. Found everything good and staff accommodating and friendly. Would definitely stay here again. Nice quiet nights sleep with very comfortable beds

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PeterK431, operations manager at Marystown Hotel & Convention Centre, responded to this review

Thank you for a fantastic rating and great review More 

Saskatoon, Canada
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 28, 2014

This hotel had the most welcoming, friendly staff possible. The room was clean and quiet, the staff helpful with information about the area and directions to places we wanted to see. We would definitely book here again.

Was this review helpful? Yes
PeterK431, operations manager at Marystown Hotel & Convention Centre, responded to this review

Thank you for your review. It’s always a pleasure to hear from customers who enjoy their stay with us and look forward to serving you again. More 

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