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All 2 Nanoose Bay hotels

Pacific Shores Resort and Spa

3.5 of 5 Resort   |   1-1600 Stroulger Road, Nanoose Bay, British Columbia V9P 9B7, Canada
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Pacific Shores Resort and Spa
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Ranked #1 of 2 hotels in Nanoose Bay
A recent review
3 of 5 stars reviewed 6 days ago
RosebudMapleRidge Maple Ridge
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303 people have reviewed this hotel

Traveler rating
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105
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4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • German first
  • Any
English first
Maple Ridge
Top Contributor
90 reviews 90 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We recently spent five nights at this resort. On one side this resort is on a beautiful spot. Beach on one part with lovely mature plantings. On the other side our room was very dark with no air conditioning. The room was clean but the mattress and pillows were very worn and not very comfortable. There was one fan in... More

Was this review helpful? Yes 1
Richmond, B.C.
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Just returned from 3 nights at Pacific Shore in unit 210A. We had the 1 bedroom on the main floor. Pro: Friendly staff. Pool was great size (indoor). Restaurant (Smoke & Water) was a "no tip" restaurant with great food and even better service. 1 BR was clean and very spacious. Patio walkout. Con: 1) Location .. .situated at the... More

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Kingston, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Went for our annual family reunion for 2nd year in a row and never again. I stayed in the 200 block in a small, dark cavelike room for 3 nights with no A/C. My room was never cleaned, despite phone calls to the front desk. My sister's room in the same block was never cleaned either. They said they were... More

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cobble hill, bc
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

The room was like walking into a basement suite (a dark, dingy basement suite.) We had the "deluxe king room". There was nothing deluxe about the room. You could easily touch the ceilings when you walk into the room. It was incredibly dark. The only light came through the sliding doors that opens out onto a slab of cement with... More

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Bowen Island, Canada
1 review
1 of 5 stars Reviewed 1 week ago

I wrote a review but didn't' seem to get posted. I'll keep it short. Rude staff, unclean accommodations, terrible food, they don't particularly care for (visiting) infants, and they couldn't of cared less whether we were happy or not. Spend a few more bucks and head to another "resort".

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TradingPlacesTPI, Manager at Pacific Shores Resort and Spa, responded to this review

Thank you for your review of Pacific Shores Resort. As a dad, I'm saddened by your comments and experience. We are truly a family-oriented resort and love children of all ages. Besides a swimming pool we offer playgrounds, slides, ponds and a beautiful beach for children to play. We hope you come back to get the full family experience it... More

North Carolina
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed our week's stay at Pacific Shores through an RCI exchange. We stayed in unit 521A which was a one bedroom waterfront unit. The unit was spacious with a well equipped kitchen. We had a wall of windows overlooking the bay in both the bedroom and living room! We also had two balconies which we enjoyed each evening,... More

Was this review helpful? Yes 1
Nanoose Bay, Canada
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our stay was ridiculously bad. From the unclean room to the unfriendly female blond manager at the front desk. Maybe investing in a few ice machines might be a consideration for a resort this size as well, instead of hitting people up for a $1 to buy a ziplock bag of ice from them. We never saw a housekeeper for... More

Was this review helpful? Yes 4
TradingPlacesTPI, Manager at Pacific Shores Resort and Spa, responded to this review

Thank you for your review of Pacific Shores Resort. You've identified a common misunderstanding and we will do our utmost to communicate the different tiers of housekeeping for nightly and weekly guests more effectively. The weekly stays receive one full mid-stay housekeeping service, however fresh towels or sheets can always be requested from house keeping. More

Bragg Creek, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for a week in July/14 with an RCI exchange. They only had a 1 bedroom available with no kitchen. Well I know we have had bigger rooms at the Holiday Inn. No air conditioning, just two fans running all night. The deck we had to sit outside on was like sitting in a closet. Their so called grocery... More

Was this review helpful? Yes 3
TradingPlacesTPI, Manager at Pacific Shores Resort and Spa, responded to this review

Thank you for your review of Pacific Shores Resort. You are correct, the hotel rooms do not feature a fully stocked kitchen, as the one-bedroom suites do. We offer the customary hotel room amenities of a bar fridge, coffee maker, and condiments. We would love to have you back to experience a stay that meets your expectation. Please call us... More

Billings, Montana
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Beautiful and clean facility with exceptional staff. The resort recently went through restructuring and the new management and staff do a great deal to ensure the facility is clean and welcoming, thank you for making our week on Vancouver Island special

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Calgary, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pacific Shores has had its issues over the past several years due to prior management insolvency, however all that is all in the past and the property appears to be back to normal operations with an excellent staff. Yes it is a family resort, however, having stayed in the past a number of time with my family (adult children) I... More

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Additional Information about Pacific Shores Resort and Spa

Address: 1-1600 Stroulger Road, Nanoose Bay, British Columbia V9P 9B7, Canada
Location: Canada > British Columbia > Vancouver Island > Nanoose Bay
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pacific Shores Resort and Spa 3.5*
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Also Known As:
Pacific Shores Hotel Nanoose Bay
Pacific Shores Resort And Spa Nanoose Bay, Vancouver Island, Canada

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Swimming Pool Wheelchair access
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Number of rooms
76

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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