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Pacific Shores Resort and Spa

1-1600 Stroulger Road, Nanoose Bay, British Columbia V9P 9B7, Canada
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1 room 1 guest
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Pacific Shores Resort and Spa
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422 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cheltenham
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

When we walked in we were taken back at how big our accommodation was, absolutely fantastic. The room had loads of space: kitchen, dining and lounge area on top of the bedroom, bathroom, changing and shower areas. We booked the King suite at the Resort as stop gap en-route to Victoria and I have to save it was excellent value... More 

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Calgary, Canada
1 review
1 of 5 stars Reviewed 2 days ago NEW

We booked 3 nights here on Expedia.ca We were told we were too early to check in so we ate at the restaurant. We asked the server where the hot tub was and she said she had no clue because she had never walked around the 'resort'. Food was good but took an hour+ to get our lunch. There were... More 

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Travelers are raving about these Nanoose Bay hotels

Mississauga, Canada
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

On arrival the service was unwelcome (bad day perhaps) and almost dismissive to our questions. Not a good start. There is no longer a spa so the branding should be updated especially during summer travel. The 2 bedroom unit was very clean and spacious with a full kitchen and deck sitting for outside. Lovely view of the tributary leading into... More 

Was this review helpful? Yes
TradingPlacesTPI, General Manager at Pacific Shores Resort and Spa, responded to this review

Thank you for your honest and candid feedback from your recent stay with us, I apologize that our guest services staff seemed to be having a difficult day. This is not typical of how we interact with our valued guests. I have also passed on your comments to our maintenance staff regarding the shower stalls. I would be pleased to... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband,adult son and I stayed at Pacific Shores Resort for two days.The staff were pleasant and helpful.Our deluxe one bedroom suite had a sea view.It was clean,comfortable and very spacious.We enjoyed sitting on the balcony taking in the beautiful view.The kitchen was spacious and well equipped.We enjoyed the jetted bathtub and large shower.The location of the resort is beautiful.We... More 

Was this review helpful? Yes
TradingPlacesTPI, General Manager at Pacific Shores Resort and Spa, responded to this review

Thank your for taking the time to review our resort, and I am pleased that you enjoyed your stay with us. I trust that we will see you again should you visit Vancouver Island in the future. Regards, Paul More 

Chilliwack, Canada
Level Contributor
5 reviews
2 of 5 stars Reviewed 1 week ago

We visited this location for 2 nights in August 2015. It was very difficult to find. Then had difficulty finding room - clerk did not explain that it was downstairs. Parking garage is very scary with it's signs warning of possible paint damage when it rains. Sinks took a long time to drain. Plumbing in other units was very noisy... More 

Was this review helpful? Yes
TradingPlacesTPI, General Manager at Pacific Shores Resort and Spa, responded to this review

Thank you for your candid review of our property. My apologies for the issues with one of the underground parking garages, as well as the plumbing. We hope to have a solution to the parkade issue in the future. I hope that you will visit us again should you return to the area. Best Regards, Paul More 

Abbotsford, Canada
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived too early to check in and were basically told by the front desk to go away. They couldn't even contemplate an early check in. We didn't mind being told we were too early but we did mind how we were told. It's all about the attitude. When we returned later, still a little too early, we had a... More 

Was this review helpful? Yes
TradingPlacesTPI, General Manager at Pacific Shores Resort and Spa, responded to this review

Thanks for your review and I am very glad you enjoyed your stay with us. In regards to the way in which you were first greeted at the resort, please accept my apologies, I will discuss how we can improve our communication with the Guest Services Team. I hope that you will stay with us again on your next visit... More 

Level Contributor
81 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Pacific Shores in August 2015 for 8 days. Very convenient to Parksville, and other places on the island. Easy acess, comfortable and clean resort. Fantastic views of the bay. Lots of places to visit nearby. Units were comfortable, clean and nice. lots of amanities. It lacks activities therefore I recommend you explore nearby small towns on your... More 

Was this review helpful? Yes
TradingPlacesTPI, General Manager at Pacific Shores Resort and Spa, responded to this review

Thank you for taking the time to review your stay at our resort. I am very pleased that you had a great stay and hope to have you visit with us in the future. Regards, Paul More 

Red Deer, Alberta, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved this hotel. We stayed in the hotel style room which we thought was very big and neatly decorated. Yes there was no air conditioner, but there was a big fan, that to our surprise worked very well and was very quiet. I saw some reviews that said the jets didn't work, but my guess is they didn't know... More 

Was this review helpful? Yes
TradingPlacesTPI, Manager at Pacific Shores Resort and Spa, responded to this review

Thank you for the wonderful review. We are glad to know that you loved staying with us, and we hope to have you back again soon! More 

Victoria, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Staying here you have a very nicely located resort with most of they amenities you need. Full kitchen with pots, pans and basic cooking needs. Great oceanfront location with kayaks for use and a town and city are near by for your personal needs. Playground for children, splash pool, indoor pool, sauna and two hot tubs. Walk along the beach... More 

Was this review helpful? Yes
TradingPlacesTPI, Manager at Pacific Shores Resort and Spa, responded to this review

Thanks for the wonderful review. We are happy to read that you enjoyed your stay with us and we look forward to having you back on your next trip to the area. More 

Karalee, Australia
Level Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

How ridiculous not to have aircon in the summer. Housekeeping very slack so room wasn't cleaned properly. Bath tub filthy, jets didn't work. Garden maintenance seems to have ceased so place looks run down. Band was far too loud in the restaurant and you couldn't have a conversation whilst they were playing. At least when we complained they had the... More 

Was this review helpful? Yes 1
TradingPlacesTPI, Manager at Pacific Shores Resort and Spa, responded to this review

We are very sorry for the inconveniences that you had during your stay with us. We will be using your review to better our resort and services. More 

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