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All 8 Sun Peaks hotels

Sun Peaks Grand Hotel & Conference Centre

4.0 of 5 Resort   |   3240 Village Way, Sun Peaks, British Columbia V0E 5N0, Canada (Formerly Delta Sun Peaks Resort)
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Sun Peaks Grand Hotel & Conference Centre
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Ranked #5 of 8 Hotels in Sun Peaks
A recent review
5 of 5 stars reviewed 2 days ago
snowgirl55 Whitecourt, Canada
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60 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Whitecourt, Canada
Top Contributor
53 reviews 53 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in a deluxe King room for the Spartan Beast 2014 and thoroughly enjoyed our experience. The only complaint is how slow the elevators are. The room was large and had a large balcony with a great view of the mountain. The bed was very comfortable. The hotel decor is very traditional and classy. We ate at Mantles restaurant... More

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Eastbourne, United Kingdom
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

oh dear - was here in mid september and there was an awful fly problem - complained an so they upgraded us to a slightly better room but still couldn't open the balcony door due to the midges. The hotel is very nice but the report was dead!!

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Cambridge, Ontario, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

Your hotel is nice although there are tons of minor problems you get that everywhere in life. Examples would be the door not closing so i would have to pull very hard to get it to lock the light switch partially broken etc. but nothing to actually complain about just inconvenient. When it comes to the staff I have nothing... More

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1 review
2 of 5 stars Reviewed 3 days ago NEW

Hallways smelt like mildew. No stair access inside of the hotel. If you want to take the stairs you must exit outside and then come back in. Elevators were ancient and painfully slow. There was a separate parking charge of 13$ per night I was completely unaware of.

Review collected in partnership with this hotel

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Brett I am sorry to hear you did not enjoy your stay at our resort. I was a bit surprised at some of the comments as we have not had any comments in regards to hallway mildew smells but I will be sure to have our housekeeping team investigate. It is possible to access the stairs from inside the... More

Saskatoon, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We had a Junior suite so small living room with hide a bed sofa , and a large bedroom with 2 Queen beds, It was perfect for 3 tall adults. Spacious, nicely decorated, with a beautiful view overlooking the town square and mountains. The whole hotel is lovely with friendly helpful staff. We used the pool, hot tubs and sauna... More

Review collected in partnership with this hotel

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Linda I am glad you enjoyed the hotel, the junior suite and the Spartan race. I hope you placed well in the race! It was a privilege for us to be the host hotel of the Spartan race and being right in the middle of town, directly in front of the lifts, certainly made us in a great location... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed here two nights for the Spartan weekend. The staff was fantastic. The room was very nice. The wifi is awesome 5/5. The pool was very nice. Three hot tubs!!! Had a fantastic time with the family. The whole resort area is very amazing. Was very impressed. The only down side. Some of the restaurant were very busy this weekend.... More

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Jason Thanks for the great review. The Spartan race is the busiest our hotel has been in years and I am delighted to hear that everything went off without a hitch and that you enjoyed your stay. I hope we have the opportunity to welcome you and your family back again perhaps during the ski season. Kind regards, David More

Narooma, Australia
Top Contributor
95 reviews 95 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

An overnight stop during our Canadian Rockies tour. First impression were of a grand style of hotel but small failings let it down. Our room was very spacious and comfortable but sadly our sleep was constantly interrupted by people using the guest laundry next door. The doonas gave the initial impression that the bed was unmade but further investigation found... More

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Guest Thank you for your review. I am sorry that we could not make your stay a memorable one and for the noise from guests using the laundry facilities in the laundry room. In regards to the duvets, we have identified them as a problem and we just made (just this week) a large purchase to replace the defective... More

North Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a beautiful setting. Staff was great from front desk to bell-boys (are they still called that?). Staff in dining room very friendly but agree with the comment "very slow!". However, when we talked to one of the servers, he said that because it is low season (Sept. 9th & 10th) the staffing levels are minimal. That... More

Review collected in partnership with this hotel

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Good Morning Thank you for the review. I am delighted to hear you enjoyed the service levels throughout the resort from our various departments. On that note, we have moved away from the term "Bell boys" as we also have a terrific "Bell Girl" in the department as well. We are still working on the speed of our service levels... More

Staffordshire, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights on our tour of The Rockies. Very friendly and helpful staff with advice about our forthcoming destinations. Hotel, we were told, is in the process of being updated - good - because it's in such a lovely setting, it deserves to be better. The hotel is centrally located in the resort and within easy... More

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Hello Jayne and Phil Yes we are doing some updates in the near future but we were waiting for a our busy tour season to die down a bit. As we speak we are redoing the walls in our pool change room areas. In a few weeks we have the floors in the fitness room and pool area being redone.... More

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel itself was lovely, the staff friendly, and a great out of the city getaway. I do feel however that the rooms are in need of an update. Old carpet and decor. Doesn't have as classy of a feeling as I was hoping it would.

Was this review helpful? Yes
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Cassie I am glad you enjoyed your stay with us and that you found our staff friendly. Thank you for your comments as well about the decor. It certainly is a more traditional decor, but we are starting to gather ideas for future renovations and decor changes and certainly appreciate any ideas you would like to put forward. Kind... More

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Additional Information about Sun Peaks Grand Hotel & Conference Centre

Address: 3240 Village Way, Sun Peaks, British Columbia V0E 5N0, Canada (Formerly Delta Sun Peaks Resort)
Location: Canada > British Columbia > Sun Peaks
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sun Peaks Grand Hotel & Conference Centre 4*
Number of rooms: 220
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Also Known As:
Delta Sun Peaks Hotel Sun Peaks
Delta Hotel Sun Peaks

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