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Sun Peaks Grand Hotel & Conference Centre

Certificate of Excellence
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3240 Village Way, Sun Peaks, British Columbia V0E 5N0, Canada (Formerly Delta Sun Peaks Resort)
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Sun Peaks Grand Hotel & Conference Centre
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Sun Peaks Grand Hotel & Conference Centre
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351 Reviews from our TripAdvisor Community

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Traveler rating
    148
    126
    43
    19
    15
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115
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (351)
  • Mar-May only
    (91)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (115)
All months
Kamloops
1 review
5 of 5 stars Reviewed 3 days ago NEW

We thoroughly enjoyed our time at the Sun Peaks Grand. Lots of activities in the summer. We enjoyed taking the lift up to the hiking trails to see the wildflowers, but wished we had packed a snack and more water. Service throughout the resort was top-notch.

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Edmonton, Alberta
1 review
5 of 5 stars Reviewed 3 days ago NEW

The whole family enjoyed the trip the only regret is that we didn't have more time. Lots of activities for all ages the downhill go carts are worth the money and overall the value of the trip was very reasonable

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Williams lake bc
1 review
5 of 5 stars Reviewed 4 days ago NEW

Happiest staff with great customer service! Most enjoyable stays I've had at a hotel in a very long time! Can't wait to be able to go again hopefully very soon, room service was very quick and arrive with a smile!

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Kamloops
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

This was our first time staying at this hotel. When we originally booked it, we wanted to bring our kids but the website booking said adults only in the room we were granted (as we won the hotel stay as a prize) so we didn't think we could bring them. Which was fine as we had it as our anniversary... More 

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Carvel
1 of 5 stars Reviewed 5 days ago NEW

We all enjoyed our stay. Staff very helpful, regarding our rooms, and getting everyone the rooms and beds for the children. The pool was a great hit with our younger crowd. Also the adults enjoyed it too. Please see my comment regarding fridge.

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Was this review helpful? Yes 1
Tamworth, Australia
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Ups Pleasant, clean, spacious room Beautiful foyer Great little bar with patio looking out over square Downs 'Mountain view room' was a view of a go-kart track...not quite the vista I expected Change rooms for pool were filthy and pool itself needed a bit of a tidy up Power outage meant we had to eat elsewhere so didnt use all... More 

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Langley`
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Dissapointed by power outage and the room was not cleaned day 2 until we requested it not once but twice. Feel as if they should have made better provisions during power outage to improve quality of stay.

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Samson I am sorry to hear that the power failure negatively impacted your stay. You are correct that there was a power failure that impacted the entire village of Sun Peaks. While our Housekeeping team continued to work with the difficult conditions, they certainly were slowed down during the 6 hour outage as lack of elevators slowed down their... More 

Sydney, Australia
1 review
1 of 5 stars Reviewed 6 days ago NEW

First off let me say that only stayed at the hotel one night and the room itself was good and would rate it at least a 4 out of 5. My issue is with the "business center" or at least the three work stations that constitute the business center. Of note is that I am also making this feedback on... More 

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Barong While I am delighted to see that you enjoyed the hotel and the room, I was disappointed to see that you still rated our hotel with such a low score because of the location of the USB port on the computer. The ports are located in the physical base of the computer and the computers are located under... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

The service was awesome and the staff were kind, helpful and knowledgeable. We were very pleased with our stay and the wedding was amazing. We would gladly recommend the grand hotel to friends and family, well anybody for that matter!

Was this review helpful? Yes
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Guest I am delighted to hear you had a great time at the wedding. It is always a treat for us to be able to host such a special event. I sincerely appreciate that you will be recommending our hotel to others. Kind regards, David More 

Airdrie
1 review
3 of 5 stars Reviewed 1 week ago

Not what you expect from Canada's second largest Ski Resort, but still comfortable. Understaffed, long waits for drinks, food and front desk help during the week we were there. Rooms are older but clean.

Review collected in partnership with this hotel

Was this review helpful? Yes
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Guest I am sorry to hear that we did not exceed your expectations during your stay at our hotel. We are certainly having our busiest summer ever recorded at our hotel, but that should still not have translated to delays during your stay. My apologies for any waits you might have had. Kind regards, David More 

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