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All 8 Sun Peaks hotels

Sun Peaks Grand Hotel & Conference Centre

4.0 of 5 Resort   |   3240 Village Way, Sun Peaks, British Columbia V0E 5N0, Canada (Formerly Delta Sun Peaks Resort)
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Sun Peaks Grand Hotel & Conference Centre
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Ranked #4 of 8 Hotels in Sun Peaks
A recent review
3 of 5 stars reviewed yesterday
Scuba58 Narooma, Australia
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53 reviews from our community

Traveler rating
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    19
    10
    4
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Narooma, Australia
Top Contributor
88 reviews 88 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed yesterday NEW

An overnight stop during our Canadian Rockies tour. First impression were of a grand style of hotel but small failings let it down. Our room was very spacious and comfortable but sadly our sleep was constantly interrupted by people using the guest laundry next door. The doonas gave the initial impression that the bed was unmade but further investigation found... More

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North Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 6 days ago NEW

The hotel is in a beautiful setting. Staff was great from front desk to bell-boys (are they still called that?). Staff in dining room very friendly but agree with the comment "very slow!". However, when we talked to one of the servers, he said that because it is low season (Sept. 9th & 10th) the staffing levels are minimal. That... More

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Good Morning Thank you for the review. I am delighted to hear you enjoyed the service levels throughout the resort from our various departments. On that note, we have moved away from the term "Bell boys" as we also have a terrific "Bell Girl" in the department as well. We are still working on the speed of our service levels... More

Staffordshire, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for two nights on our tour of The Rockies. Very friendly and helpful staff with advice about our forthcoming destinations. Hotel, we were told, is in the process of being updated - good - because it's in such a lovely setting, it deserves to be better. The hotel is centrally located in the resort and within easy... More

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Hello Jayne and Phil Yes we are doing some updates in the near future but we were waiting for a our busy tour season to die down a bit. As we speak we are redoing the walls in our pool change room areas. In a few weeks we have the floors in the fitness room and pool area being redone.... More

1 review
3 of 5 stars Reviewed 1 week ago via mobile

The hotel itself was lovely, the staff friendly, and a great out of the city getaway. I do feel however that the rooms are in need of an update. Old carpet and decor. Doesn't have as classy of a feeling as I was hoping it would.

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Cassie I am glad you enjoyed your stay with us and that you found our staff friendly. Thank you for your comments as well about the decor. It certainly is a more traditional decor, but we are starting to gather ideas for future renovations and decor changes and certainly appreciate any ideas you would like to put forward. Kind... More

1 review
3 of 5 stars Reviewed 1 week ago via mobile

The staff at the desk were excellent. However, at bar (no other guests there), poor & inattentive, and at breakfast, though very pleasant, VERY slow..........understaffed? Food at breakfast (cold & eggs overcooked) & banquet, not great.

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear AngusHeather Thank you for the review. I am sorry to hear about the speed of service in our outlets. We have not been understaffed so I am passing this note on to our Food and Beverage services manager who will investigate. I would appreciate if you had a moment to give us any information you could about your dining... More

Surrey, Canada
Contributor
19 reviews 19 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great place everything perfect, good location with only a few other hotels in town. Most stores seem to close early even with 7 tour buses by my count stay at hotels. Maybe that is what they want but seem a little early for the first week in September

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Good Morning I am delighted to hear you enjoyed your stay with us. The shops do close around that time and while I know the owners of the various shops have received some feedback regarding this in the past, they have found that after 7pm during this time of year, most people are enjoying the various dining options around the... More

Penticton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We booked Sun Peaks for our daughter's wedding. From the moment we arrived to our upgraded rooms to the time we left with a late checkout, the staff and facilities could not have been better. The banquet staff including banquet captain Jay, Chef Mike and Zara and Mel as well as the wedding consultant Melissa helped us with every detail.... More

Review collected in partnership with this hotel

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Thank you so much for your great review and for letting us be a part of such a special event. I know our team has a personal desire to see each wedding at our hotel be as successful as possible. I have already passed around to our team members your kind words about the banquets team and I hope we... More

Melbourne, Australia
Top Contributor
213 reviews 213 reviews
46 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was spacious with comfortable beds and good amenities. it is a large building with quaint decor in the main lobby. This hotel has very good amenities and service. The food is excellent and it is in a good location in the centre of the village.

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Les Thank you for the great review. I am glad you enjoyed your stay with us! Kind regards, David More

Hertford, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My husband and two girls had a one night stopover from Vancouver to Jasper. We arrived to find a grand lobby, but disappointed to find that there was a charge for parking. Bit cheeky when you've paid for a room and there was plenty of space being low season. We'd booked a deluxe family room and whilst it was clean... More

Was this review helpful? Yes 1
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Good day Thank you for your review on your most recent stay. It is correct that we do charge for parking and we always continue to review our charges with our guest feedback. Our parking fees are largely based on what it costs to maintain the parkade per month and per year, but we do not unfortunately reduce the fee... More

Kelowna, British Columbia, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a weekend getaway for us, and we don't do it often. I mean once per year maybe. We chose the Grand because it was not much more than any of the other hotels on the hill - with more class and amenities. Once arriving, we had no offer for help with bags, no offer for help with the... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Good day Craig Sorry to hear about the challenges during your stay. You are correct that it was a very busy weekend here at the hotel with the concert weekend which is why we were not able to offer any upgrades from the room with two double beds that had been originally booked. Based on your note, I've had a... More

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Additional Information about Sun Peaks Grand Hotel & Conference Centre

Address: 3240 Village Way, Sun Peaks, British Columbia V0E 5N0, Canada (Formerly Delta Sun Peaks Resort)
Location: Canada > British Columbia > Sun Peaks
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sun Peaks Grand Hotel & Conference Centre 4*
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Also Known As:
Delta Sun Peaks Hotel Sun Peaks
Delta Hotel Sun Peaks

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
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Official Description (provided by the hotel)
Nestled in British Columbia’s striking Thompson Okanagan region, the Sun Peaks Grand makes it easy to immerse yourself in the beauty of nature. Located in the middle of Sun Peaks, the resort offers something for every guest in every season, from award-winning ski slopes and rugged hiking trails to relaxing spas and boutique shopping. ... more   less 
Number of rooms
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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