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All 7 Sun Peaks hotels

Sun Peaks Grand Hotel & Conference Centre

4.0 of 5 Resort   |   3240 Village Way, Sun Peaks, British Columbia V0E 5N0, Canada (Formerly Delta Sun Peaks Resort)
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Sun Peaks Grand Hotel & Conference Centre
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Ranked #5 of 7 hotels in Sun Peaks
A recent review
5 of 5 stars reviewed 3 days ago
Jennifer J
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32 people have reviewed this hotel

Traveler rating
    11
    13
    2
    4
    2
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16
10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

The resort village itself is quaint and welcoming. The Hotel felt comfortable yet elegant. Front Desk staff were wonderful as were the housekeeping and restaurant staff, with the exception of 1 woman who informed us the restaurant was closed on the holiday monday night as "all the guests are gone".... last time I checked I was a guest in the... More

Review collected in partnership with this hotel

Was this review helpful? Yes
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Jennifer Thank you for the review on our property. You are correct that on one of the dates we did close down a portion of the main restaurant, the attaching Mantle's Lounge, its patio, etc were certainly still open for business. I do hope you did get a chance to try it out and sorry it was communicated to... More

Vancouver, Canada
Contributor
17 reviews 17 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed one night on our way home to Vancouver from Alberta. I had never visited Sun Peaks before so took this chance to visit. Our hotel experience was pleasant as we were there such a short time. The room was standard and the beds were very comfortable (though doubles not queens and we had two sharing a bed so... More

Review collected in partnership with this hotel

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Guest Thank you for giving us a try on your way back from Alberta. We are a bit of a hidden gem on the drive back, but earn a lot of repeat guests who typically do that drive once they discover our hotel. We are fortunate to be the only hotel in Sun Peaks with its own swimming pool... More

Mt Isa, Qld
Contributor
19 reviews 19 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I found our 1 night stay at the hotel very comfortable and pleasant. The beds were very comfortable and the room spacious and well kept. The staff were efficient and friendly. The buffet dinner and breakfast our tour was offered was tasty and sufficient overall a lovely experience.

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Lynn I am delighted you enjoyed your stop here during your tour of Canada and that you had a great experience. Maybe you will come by and check us out in the winter time for some skiing? Kind regards, David More

Richmond, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had 2 rooms booked, would have liked to have been on the same floor but not a big deal. The staff were all great! We had a little one with us and they made a point of greeting not only us but him. A few issues with the room: The bathroom fan did not work, WIFI was non-existent, had... More

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Good Morning Jenn Thank you for your review. I am sorry to hear about the challenges you had with the room. It is certainly not normal for us and I know our team is investigating accordingly. In regards to room placement, we assign rooms days in advance based on the requests we receive, but when booking through a 3rd party... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We enjoyed skiing pool hot tubs and many handy restaurants. the room was clean and smelled fresh, definitely pet friendly, concierge are wonderfully helpfully. We travelled with children and a pet, as such there is a pet floor, the but is- its right above the entertainment rooms and the music can go on till the early hours of the morning... More

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Good Day Thank you for your review. I am delighted to hear you enjoyed your stay with us. Since you stayed with us back in March, we have done some work to ensure the small number of rooms impacted by the club noise are placed out of order on the nights the club is open so not to disturb guests.... More

London, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

We got a great price for this hotel compared to what we got in Banff, Lake Louise and Jasper for more money and less quality. The room was spacious and the bed huge and very comfortable. Mat the bellboy was very helpful as was Alysa on reception. The pool, although beautifully located, is much smaller than it looks and the... More

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Hello Karen Glad to hear you enjoyed your stay at our property. I will be passing on your kind words to Matt and Alyse about the service they provided. I know they will be thrilled to hear you took the time to recognize them for a job well done. I also noticed your tip about a room with a balcony... More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was large, clean and beds were comfortable. We really enjoyed relaxing at the pool and hot tubs. Disappointed with the restaurant it was expensive and food was nothing special also waiter was not very attentive. When we spend $189 for a meal we expect good service and exceptional food, meals for our party usually run around $75 in... More

Review collected in partnership with this hotel

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David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Guest Thank you for your review. I am delighted to hear that you enjoyed the guest room experience during your stay but obviously more disappointed about your dining experience you had while here on site. We do have a new Executive chef who started recently and is working with our culinary team on our new menus and dining experience.... More

Hong Kong, China
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We spent two nights on our way from Vancouver to Jasper, Alberta. It seemed like a good way to break up the driving and the trip. From their website and blogs that I had visited, it seemed like the most luxurious place to stay around the midway point of Kamloops which has more motels than hotels. Even though the resort... More

Was this review helpful? Yes 1
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Guest Thank you for your review. I was a little surprised to read that you were not available to find any activities available to do here in Sun Peaks. Between the hiking trails, taking the gondola to the top, mountain bike park, Championship Golf Course, horseback riding... to name a few, Sun Peaks has quite a wide variety of... More

2 reviews
3 of 5 stars Reviewed 2 weeks ago

We booked online for a same day reservation in a two bedroom suite. The room was huge, but was not very clean. We found dirty mugs in our cupboard, and no wash rags to use in the kitchen. We ended up washing our dishes with a face cloth. Service was mediocre at best, restaurant made fantastic dinner but poor breakfast.... More

Review collected in partnership with this hotel

Was this review helpful? Yes
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Dear Anthony Sorry about your experience here at the resort. I have passed on your feedback to our housekeeping management team in regards to the concerns you had during your stay. I am glad to hear that you enjoyed the area around Sun Peaks and hopefully we do get to see you again in the winter. Kind regards, David More

1 review
1 of 5 stars Reviewed 2 weeks ago

Called ahead to confirm booking. Mother with three children, small dog. Checked in at 3:30 pm. Given a room. Tried to take kids swimming but pool was closed down due to another guest (likely intoxicated) having an "upset stomach" in the pool. Kids extremely disappointed. Pool still closed next morning. Must have been a lot of "sick". Following a now... More

Was this review helpful? Yes
David M, Manager at Sun Peaks Grand Hotel & Conference Centre, responded to this review

Hello Heather Your stay was certainly not up to the regular guest experience that most of our guests have. I saw your note in regards to the pool. It was closed during the August long weekend, but not due to an intoxicated patron, but due to an ill child. Unfortunately the process to correctly and safely clean a pool after... More

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Additional Information about Sun Peaks Grand Hotel & Conference Centre

Address: 3240 Village Way, Sun Peaks, British Columbia V0E 5N0, Canada (Formerly Delta Sun Peaks Resort)
Location: Canada > British Columbia > Sun Peaks
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sun Peaks Grand Hotel & Conference Centre 4*
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Also Known As:
Delta Sun Peaks Hotel Sun Peaks
Delta Hotel Sun Peaks

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Nestled in British Columbia’s striking Thompson Okanagan region, the Sun Peaks Grand makes it easy to immerse yourself in the beauty of nature. Located in the middle of Sun Peaks, the resort offers something for every guest in every season, from award-winning ski slopes and rugged hiking trails to relaxing spas and boutique shopping. ... more   less 
Number of rooms
220

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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