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Aspen Inn & Suites

3.5 of 5
4268 Highway 16, Smithers, British Columbia V0J 2N0, Canada
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Aspen Inn & Suites
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62 reviews from our community

Traveler rating
    18
    19
    13
    8
    4
See reviews for
15
15
5
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Terrace, Canada
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My friend and I stayed at the Aspen on March 27. I was very impressed to see that there is a sign in the reception that if you are not happy with the room they will show you another. If you are still not happy they will refund your money. Wow, I thought that was a nice touch. I stayed... More 

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North Vancouver, Canada
Top Contributor
73 reviews 73 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed February 11, 2015

We had an upstairs room with kitchenette. You can save money cooking for yourself; not far from town so its easy to walk back and forth. The ski hill bus also makes a stop here so that's incredibly convenient. The hot-tub was a god-send to my back after 5 straight days of blower Northern BC cold smoke pow (over 1m... More 

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Sydney, Australia
Top Contributor
95 reviews 95 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 7, 2015

We stayed here for one night on our way from Prince Rupert to Prince George. This is an average motel but pleasant enough for a quick stay. The rooms are smallish but big enough for two and it was clean and the parking at the door of the room was what we wanted - so we didn't have to carry... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 21, 2014

The rooms were nice & was warm (as some places keep their rooms cooler until they have someone in the room) We really liked the ground floor for access. It had great parking options since we were pulling a small trailer. It accommodates pets which is always a plus. We would stay again. Everyone was pleasant and friendly.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2014

We missed our flight out of Smithers and ended up at the bar on the advise of the taxi driver. Very glad we stayed here until they politely ushered us out the door at closing time. The bar itself was lined with wooden beams and barrels which provided for a cozy and enjoyable environment. The bar itself pales in comparison... More 

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Burns Lake, Canada
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 6, 2014

I stayed here for 3 nights for business. First - the good things - Well, there's nothing spectacularly great to point out other than when I pointed something out to the front desk clerk about maintaining my confidentiality, she took immediate responsibility and apologized. She remembered me after that and was quick to assist me when I asked. Now, the... More 

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AspenInnSmithers, General Manager at Aspen Inn & Suites, responded to this review

Dear Rebecca. We are saddened to hear you thoughts on The Aspen Inn. The Aspen is a popular destination for tourists and business travellers alike. Customers like the Breakfast voucher that is supplied with our rack rates. The Aspen is also the only accommodation with a Pool Hot Tub and Saunas. Family's tend to enjoy our family rooms that include... More 

Prince Rupert
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 16, 2014

The Aspen is a great place to stay, was in Smithers for 5 nights for sons Hockey School, very close to arena, the room was clean and large, had 2 double beds and a set of bunk beds. Staff was very friendly, and accommodating, allowed me to extend our check out time by 2 hours. Restaurant was also very good

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New Boston, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 30, 2014

I was hesitant to stay here because of some of the reviews but was very impressed by how each bad review was promptly answered so we decided to try it. First of all, the photos are a good representation of the rooms. The room was large, quiet and very clean-I checked it out thoroughly! The bedspread looked new and there... More 

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Winnipeg, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 21, 2014

I've been impressed each time I've stayed here at the effort the owner is putting into improving the property. The furniture is beautiful solid wood, the fixtures are high quality, the masonry on the exterior is really nicely done. The rooms have always been clean and the staff are nice. It has definitely avoided the depressing half-baked renos seen on... More 

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Owensboro, Kentucky
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 20, 2014

We stayed in a suite with a separated living space and bedroom, very roomy. Prob wasn't the cleanest place in the world, but it was fine. The internet didn't work and when I went down to reception to see if there was a problem they didn't seem to be bothered enough to fix it. Restaurant was very good but was... More 

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