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Aspen Inn & Suites

4268 Highway 16, Smithers, British Columbia V0J 2N0, Canada
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1 room 1 guest
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Aspen Inn & Suites
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64 Reviews from our TripAdvisor Community

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Traveler rating
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    20
    13
    10
    4
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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  • German first
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  • All months
    (64)
  • Mar-May only
    (12)
  • Jun-Aug only
    (25)
  • Sep-Nov only
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  • Dec-Feb only
    (11)
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Edmonton, Canada
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm always concerned when I'm checking in to a hotel and the front desk person says if your not satisfied we can move you to another room or hotel, really that's your welcome line? So I went to my room and gave it a good going over, clean top to bottom, relief. Yes this hotel Is dated but the room... More 

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West Vancouver
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 9, 2015

Very poor condition. Some molds. Everything is so old and broken down. Over priced. Beds are very uncomfortable/springy. We stayed in their larges suite. The suite had one separate bedroom and large living room with a sofa bed.

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AspenInnSmithers, General Manager at Aspen Inn & Suites, responded to this review

Thank you for your review. We are sorry that your stay with The Aspen did not meet your expectations. The Aspen Inn does offer a 100% money back guarantee If our rooms do not fit your needs and we are notified in the first couple of hours. This offer is displayed prominantly at the Front Desk. We would have also... More 

Travelers are raving about these Smithers hotels

Terrace, Canada
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed March 29, 2015 via mobile

My friend and I stayed at the Aspen on March 27. I was very impressed to see that there is a sign in the reception that if you are not happy with the room they will show you another. If you are still not happy they will refund your money. Wow, I thought that was a nice touch. I stayed... More 

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North Vancouver, Canada
Level Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed February 11, 2015

We had an upstairs room with kitchenette. You can save money cooking for yourself; not far from town so its easy to walk back and forth. The ski hill bus also makes a stop here so that's incredibly convenient. The hot-tub was a god-send to my back after 5 straight days of blower Northern BC cold smoke pow (over 1m... More 

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Sydney, Australia
Level Contributor
100 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed February 7, 2015

We stayed here for one night on our way from Prince Rupert to Prince George. This is an average motel but pleasant enough for a quick stay. The rooms are smallish but big enough for two and it was clean and the parking at the door of the room was what we wanted - so we didn't have to carry... More 

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Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 21, 2014

The rooms were nice & was warm (as some places keep their rooms cooler until they have someone in the room) We really liked the ground floor for access. It had great parking options since we were pulling a small trailer. It accommodates pets which is always a plus. We would stay again. Everyone was pleasant and friendly.

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 27, 2014

We missed our flight out of Smithers and ended up at the bar on the advise of the taxi driver. Very glad we stayed here until they politely ushered us out the door at closing time. The bar itself was lined with wooden beams and barrels which provided for a cozy and enjoyable environment. The bar itself pales in comparison... More 

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Burns Lake, Canada
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed September 6, 2014

I stayed here for 3 nights for business. First - the good things - Well, there's nothing spectacularly great to point out other than when I pointed something out to the front desk clerk about maintaining my confidentiality, she took immediate responsibility and apologized. She remembered me after that and was quick to assist me when I asked. Now, the... More 

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AspenInnSmithers, General Manager at Aspen Inn & Suites, responded to this review

Dear Rebecca. We are saddened to hear you thoughts on The Aspen Inn. The Aspen is a popular destination for tourists and business travellers alike. Customers like the Breakfast voucher that is supplied with our rack rates. The Aspen is also the only accommodation with a Pool Hot Tub and Saunas. Family's tend to enjoy our family rooms that include... More 

Prince Rupert
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 16, 2014

The Aspen is a great place to stay, was in Smithers for 5 nights for sons Hockey School, very close to arena, the room was clean and large, had 2 double beds and a set of bunk beds. Staff was very friendly, and accommodating, allowed me to extend our check out time by 2 hours. Restaurant was also very good

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New Boston, Michigan
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 30, 2014

I was hesitant to stay here because of some of the reviews but was very impressed by how each bad review was promptly answered so we decided to try it. First of all, the photos are a good representation of the rooms. The room was large, quiet and very clean-I checked it out thoroughly! The bedspread looked new and there... More 

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