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All 10 Smithers hotels

Aspen Inn & Suites

3.5 of 5 Hotel   |   4268 Highway 16, Smithers, British Columbia V0J 2N0, Canada
Hotel amenities
Aspen Inn & Suites

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Ranked #7 of 10 hotels in Smithers
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed March 5, 2014
lillytail Canmore, Canada
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46 people have reviewed this hotel

Traveler rating
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    9
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    3
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11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
Canmore, Canada
Top Contributor
73 reviews 73 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 5, 2014

Started off good, clean, comfy beds, pet friendly. Awoke in the morning at 7:30 to loud diesel trucks outside of the room idling, and the smell of diesel filled the room. This is life in a northern motel in the winter, I guess. Had a drink and nachos at the bar the night of the stay and they were tasty.... More

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AspenInnSmithers, General Manager at Aspen Inn & Suites, responded to this review

Dear Lillytail. Thank you for your review. I am happy to hear that you and your pet were well accommodated. I am however sorry to hear about the fumes. We do try to make sure that any trucks we see park with the exhaust facing the parking lot. For future reference a quick call to the front desk which is... More

Prince George, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2014

Stayed here in January with a group of girlfriends for a ski weekend. Aspen Inn is good value - not fancy, but clean sheets and towels, and comfy beds. The staff were very accommodating, assisting with some changes to our reservation, and allowing a later checkout. Hot tub and sauna were great for after skiing. We had a suite with... More

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AspenInnSmithers, General Manager at Aspen Inn & Suites, responded to this review

Thank you DD Star 100. It is always a great day when we hear such positive feedback. We are very happy to hear you had a good time on your visit with us in Smithers. On Behalf of all of our staff Thank you for choosing The Aspen Inn and thank you for the feedback. More

Victoria, Canada
1 review
2 of 5 stars Reviewed October 20, 2013

Similar to other reviews, we received a very smokey and not very clean room. Staff were accommodating and quickly provided a new room which was better. Dark, but sufficiently clean. Unfortunately I didn't check every drawer in the room when we checked out and I forgot some clothing. I contacted the Aspen Inn by email and their first response was... More

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AspenInnSmithers, General Manager at Aspen Inn & Suites, responded to this review

Dear Marg S. Please accept my apologies for this situation I have checked all emails for October and November and was unable to find this communication. The only issue I could find was one lady had lost an item but could not remember if they had left it at the bar the night before. We checked the room and the... More

Whistler, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 26, 2013

My collegue and I recently stayed at the Aspen Inn for a work trip after the Sandman Inn had sent us away after overbooking their hotel (which happened more than once on this trip), but boy am I glad we ended up there instead. The staff were so incredibly friendly and accomodating right off the bat. They recommended where to... More

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AspenInnSmithers, General Manager at Aspen Inn & Suites, responded to this review

Hello Kayla. Thank you for your kind words. They are very much appreciated. It is always great to hear our customers positive feedback. On behalf of all of our staff. Thank you for choosing The Aspen Inn. More

Vernon, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 11, 2013

We'd taken a passing look at the Aspen Inn from the outside on our way through to Terrace, so we felt confident in booking it for our return trip. Unfortunately the room was dark and rundown (probably a result of use by construction & oil workers). Nevertheless, the beds were comfortable. We received a voucher for breakfast in the attached... More

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AspenInnSmithers, General Manager at Aspen Inn & Suites, responded to this review

Dear Mike A Thank you for taking the time to write a review. We are currently undergoing a rennovation. The new updates will include lighter rooms and new beds including King beds which are now available. I am happy to hear that your wife had her belongings returned. More

Gilmer, Texas
1 review
1 of 5 stars Reviewed August 7, 2013

Stayed here back in June with my grandson. we were on our way to Alaska. Booked a room and it smelled strongly of cigarette smoke. I returned to the desk and requested another room and was allowed to check it but it also smelled of cigarette smoke. At this point I gave up and we ended up staying in the... More

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AspenInnSmithers, General Manager at Aspen Inn & Suites, responded to this review

Dear Jowebbell. Thank you for taking the time to write a review. Although all of our rooms are none smoking we appreciate sometimes the smoke can blow in from outside. We are currently undergoing a rennovation. The new updates will include lighter rooms.and new beds including King beds which are now available. More

Kodiak
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 29, 2013

Hard to get the room comfortable, the heating system cooked us out even on the lowest setting ... I finally set it for AC and opened the window (it was 32 degrees outside) Beds fairly comfortable... bathroom too small, Resturant a bit pricey but good food. every thing you need you can walk to...

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Juneau, Alaska
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed April 14, 2013

We stayed here 7 years ago and returned on our way north to the Alaska Ferry in Prince Rupert. Nothing has been upgraded or improved in the rooms during the 7 year interval. The room is dark & dingy and not as clean as it should be. There is not a micro or refer and the room was noisy until... More

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Prince George, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 12, 2013

We enjoyed two nights at the Aspen Inn. Two double beds in room were comfy enough. Pool and hot tub are not big but are sufficient and hit the spot after a day out of doors. The breakfast was delicious both days and it's nice that it's included - you just need to pick up the coupon from the front... More

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Kitimat, Canada
2 reviews
1 of 5 stars Reviewed December 30, 2012

Aspen Inn is a very sad and tired property. The only "suite" thing about it was leaving. The room was dirty and dingy. The carpet is old and dirty. The heater is a health hazard and had only two settings, freezing and boiling. I felt like I was coming down with a sinus infection when I left. The bathroom was... More

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AspenInnSmithers, General Manager at Aspen Inn & Suites, responded to this review

Hello Angie N. Unfortunately to be fair your review is very inaccurate. Ski and stay is $169 per person based on double occupancy this includes 2 nights accommodation and four lift tickets. So for $169 you receive two night’s accommodation and 2 lift tickets each. If you were to purchase without the package the cost would be over $500 or... More

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Additional Information about Aspen Inn & Suites

Also Known As:
Aspen Hotel Smithers
Aspen Hotel
Aspen Inn And Suites
Address: 4268 Highway 16, Smithers, British Columbia V0J 2N0, Canada
Location: Canada > British Columbia > Smithers
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 hotels in Smithers
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Aspen Inn & Suites 3.5*
Official Description (provided by the hotel):
Canada Select three and a half star Hotel. Enjoy the special gems Smithers has to offer each & every day of your stay & retire comfortably in our contemporary, alpine designed rooms that include warm wood furniture & duvet beds. Enjoy our Riverhouse Restaurant & Lounge for comfort food & beverages served with local flare. We are the only Hotel in Smithers with an indoor pool, whirlpool & sauna. Complimentary coffee, fridges & microwaves. Ski packages available. Enjoy Smithers, a 4-season destination spot, from sightseeing to fishing, snowmobiling & skiing. Complimentary hot breakfast included. ... more   less 
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