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Halcyon Hot Springs

Certificate of Excellence
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5655 Highway 23, Nakusp, British Columbia V0G 1R0, Canada
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3 for 2 Spa Special
Halcyon Hot Springs
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Ranked #2 of 6 Hotels in Nakusp
Certificate of Excellence 2014
A recent review
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224 reviews from our community

Traveler rating
    102
    76
    25
    12
    9
See reviews for
51
119
6
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (224)
  • Mar-May only
    (43)
  • Jun-Aug only
    (87)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (41)
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Kelowna, Canada
1 review
1 of 5 stars Reviewed 1 week ago

My husband and i have been coming to Halcyon annually for our anniversary and he even proposed there. Upon booking our stay we always ensure to have a sofa as he has severe back problems. This time we had no sofa in our cottage and when we complained to the staff they merely brushed us off and told us they... More 

Was this review helpful? Yes
HalcyonHotSprings, General Manager at Halcyon Hot Springs, responded to this review

Dear Guests, We are again very sorry that your experience was not to your satisfaction. On Tuesday March 24th we responded by email to your complaint of Sunday the 22nd: "Dear A..., Thank you for your email and making us aware of the problems that you faced during your last visit. I am very sorry that the unit was not... More 

Senior Contributor
24 reviews 24 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently spent 2 nights here with friends in a "2 bedroom, deluxe chalet" (#5). The chalet was warm, cozy and a little worn. We didn't think the photos on the website accurately represented the condition or disposition of the cabin. The one we stayed in was not bright, sunny and pristine as shown on the website. It was clean... More 

Was this review helpful? Yes
HalcyonHotSprings, General Manager at Halcyon Hot Springs, responded to this review

Dear Visitors to Halcyon Hot Springs, Thank you for your review on trip advisor. We are glad that you enjoyed your stay and hope that we can welcome you back soon. We do have a variety of accommodation types and locations, from rustic to luxurious, some in the open and some in the woods. Please make sure to mention your... More 

Nakusp, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

My family had a "girls" weekend at Halcyon Hotsprings. It was a wonderful experience, from our spa day to a wonderful dinner experience in the King Fisher Restaurant. The manager was able to suggest some lovely wine that went well with our dinner choice. I would do it again and I recommend Halcyon to everyone.

Was this review helpful? Yes
HalcyonHotSprings, General Manager at Halcyon Hot Springs, responded to this review

Dear Guests, Thank you for review of the resort on Trip Advisor. Our team is happy that you enjoyed your stay and that you are recommending us as a girls getaway. We all hope to see you again soon. With best regards, Sabine Burmeister More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We've been visiting this hot springs off and on for several years now and have previously been treated with courtesy and respect, but on our recent visit we were very disappointed with the surly receptionist, perhaps a senior one as she appeared to be training others. People who don't like people shouldn't be in front house positions.The pool itself was... More 

Was this review helpful? Yes 1
HalcyonHotSprings, General Manager at Halcyon Hot Springs, responded to this review

Dear Guest, Thank you for visiting and your review of Halcyon Hot Springs. We have addressed your concerns with the team. Pool tile maintenance is scheduled once the temperatures are warming up. Our natural mineral water sometimes causes discolouration of the tiles, but is a very natural cause. We hope to be able to welcome you again in the future.... More 

Sun Peaks, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I have been visiting Halcyon for 5 years. Up to this point, the service & accommodations have been wonderful. Kept us returning, and an annual trip we always looked forward. We were placed in Cabin 6 - which has a serious ant problem. Every morning I had to kill at least 20 ants in the bathroom area.... More 

Was this review helpful? Yes 2
HalcyonHotSprings, General Manager at Halcyon Hot Springs, responded to this review

Dear Guests, Thank you for making us aware that there was a communication problem with the resort. We thrive to provide excellent guest services and of course that includes handling guest complaints promptly. We looked into our email records and could not find your email. Please resend if possible. Regarding the ant problem this can happen since we are a... More 

Cologne, Germany
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

Have you ever tried arancini? It was our first time at Kingfisher Restaurant at Halcyon Hot Springs and the first time we tried those amazing parmesan risotto fritters in tomato ragout. While drinking scotch. In front of a fireplace. After soaking in hot spring water. Need I say more? We loved it. The food, the service, our lovely cottage and... More 

Was this review helpful? Yes 2
HalcyonHotSprings, General Manager at Halcyon Hot Springs, responded to this review

Dear Guests, Thank you very much for your kind review of Halcyon Hot Springs Village and Spa on Trip Advisor. We are very happy that you had a great weekend and that you enjoyed the amenities of the spa, the pools, cottage and food at the Kingfisher. We all hope that you will come back for another visit soon! With... More 

Kelowna, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

This place is a gem, we have fallen in love. The staff are amazing, and so friendly. We ate in the kingfisher, and were blown away. Review on their page. The springs are so clean and beautiful. As you look out over the lake with an beautiful mountain, you have no choice but to relax. We will be back with... More 

Was this review helpful? Yes 2
HalcyonHotSprings, General Manager at Halcyon Hot Springs, responded to this review

Dear Guests, Thank you for the great review of our resort on Trip Advisor. I will pass on your compliments to the staff. Our team is glad that you had such a great experience and we all hope to see you back soon! With best regards, Sabine Burmeister Halcyon Hot Springs Village and Spa More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2015

A couple of my friends and I stayed in a loft cottage, we loved it The room was very clean. We had dinner in the Kingfisher the food was fantastic. The view from the pools is amazing. We we will be back again

Was this review helpful? Yes 1
HalcyonHotSprings, General Manager at Halcyon Hot Springs, responded to this review

Dear Visitor to Halcyon Hot Springs Village and Spa, Thank you for your review on Trip Advisor. We are glad that you and your friends enjoyed your stay, the food and the views at the Springs and hope to have you back soon. With kind regards, Sabine Halcyon Hot Springs Village and Spa More 

Barriere, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 23, 2015 via mobile

We love this place but latey there have been too many kids!! First thing in the morning and late evening...no serenity time!! I would suggest 8 a m till 10a.m no kids and after 8p.m especially in the winter!!! We came for rest and relaxation and had kids running wild!

Was this review helpful? Yes 1
HalcyonHotSprings, General Manager at Halcyon Hot Springs, responded to this review

Dear Guest, Thank you for the suggestion and your review. We do have quiet hours from 9pm on, but are thinking about an adult only hour at that time. Kind regards, Sabine Burmeister More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

Beautiful resort!! Location can not be compared to anything in the world!! The view of mt. Burnham across the gorgeous Arrow lakes alone is worth every dime spent on this trip no matter where you are coming from! The food and service exceeded all expectations. Friendly and very attractive staff in all departments were always near to accommodate any needs.... More 

Was this review helpful? Yes 1
HalcyonHotSprings, General Manager at Halcyon Hot Springs, responded to this review

Dear Guest, Thank you for your kind acknowledgement of Halcyon Hot Springs on Trip Advisor. I will pass on your compliments to the team. We are very happy that you enjoyed the views and our amenities. Our internet service provider is working hard on getting better service, they are upgrading lines right now. That might have been the reason for... More 

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