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All 7 Sherwood Park hotels

Holiday Inn Express & Suites - Sherwood Park

2.5 of 5 Hotel   |   11 Portage Lane, Sherwood Park, Alberta T8H 2R7, Canada
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Ranked #2 of 7 Hotels in Sherwood Park
A recent review
5 of 5 stars reviewed 3 weeks ago
David B
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67 reviews from our community

Traveler rating
    20
    32
    9
    5
    1
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11
10
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 3 weeks ago

During a business trip and away from home (Toronto) for a full week it was nice to see many friendly faces (staff) make my time there enjoyable. Great place to stay and a nice morning breakfast. I will be back as you work the rates to assist my company which was very much appreciated. See you again David Brown of... More

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

This is a very pleasant way to finish my day. Thank you David B for taking the time to review our hotel and staff. I was very pleased to read that the staff were able to assist you with your requests and to able to go above and beyond for you. I will definitely let Lindsay know about the compliment... More

Calgary
Top Contributor
59 reviews 59 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 18, 2014

After a long drive and couple of rounds of golf we settled in for a good rest. Thanks for a great night sleep. Breakfast could be improved on. Some more variety and fresher items and pastries and fresh fruit would be nice. Comped with the room so really not complaining. Just suggesting.

Was this review helpful? Yes 1
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you for taking the time to complete a review William CL. I was very surprised and sorry to read that our breakfast items could have been fresher. We do have deliveries twice a week for fresh fruits and pastries so I will definitely be speaking with our supplier. I am pleased to see that you did get a comfortable... More

Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 16, 2014

I stayed 1 night for business trip. Room is clean and bedding is comfortble. Breakfast provide continental stuff and scrumble eggs, yogurt, juice. All staff are very friendly. There is a small fitness room with a hot tub.

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Dear Aqufina: We are very proud of our hotel and I am pleased to see that the room was comfortable and clean. Housekeeping does take pride in their work and it shows. I agree regarding breakfast, it is fantastic to have a selection of hot and cold items with enough variety to satisfy our guests. Thank you for your review... More

Langley, Canada
1 review
4 of 5 stars Reviewed October 15, 2014

Upon entering the hotel to check in, we were greeted by Limone, the front/reception clerk. She was very friendly, pleasant to deal with and very efficient; a perfect ambassador for the hotel chain. You will be lucky if she is working when you stay. Breakfast was good, offering hot and cold item choices. The room was clean and newly renovated.... More

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you E.D. for taking the time to complete such a positive review of our hotel. It is a wonderful way for me to finish a week to read that our staff, Limone in particular, greeted in you in a warm and professional manner. We are indeed fortunate to have staff members that care about our guests and service. We... More

Top Contributor
84 reviews 84 reviews
43 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 26, 2014

Staying at the express on business in Sherwood park , this hotel is nice and new good wifi connection a hot tub to wind down in after a long jog and the rooms are nice . My king bed room suits my business needs andI will stay here again . The staff were friendly accommodating my travel requirements

Was this review helpful? Yes 1
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you Steven V such positive review for the Holiday Inn Express & Suites. I am very pleased to see that you enjoy the service as well as the cleanliness. We are very excited to let you know that we are going to renovate the lobby area and Great Room in November so on your next stay with us please... More

Drumheller, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

My husband who is 84 and handicapped, I am 75, were pleasantly surprised by the hotel and staff. We were to attend a funeral on the day of our arrival and we were greeted by the staff and helped in every way. Lindsay with who I made the reservation, met us and made us feel really comfortable right away. Even... More

Was this review helpful? Yes 1
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you very much for such a wonderful comment regarding our staff and in particular Lindsay. She is an exceptional person and genuinely cares about our guests. I am sorry that your visit to us was not for a happier reason but we are looking forward to welcoming you back in the future. Yours in Hospitality Janice More

Saint Paul, Alberta, Canada
1 review
5 of 5 stars Reviewed September 15, 2014

I am a small business owner and know how difficult it is to find good employees. I want to recognize Davindra for his exceptional service. His humor, professionalism and helpfulness did not go unnoticed! I had contacted 3 different hotels in Sherwood Park and Davindra was the only one to call me back. His friendliness and humor were amazing! He... More

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you Corinne for taking the time to post such an amazing review of the Holiday Inn Express and Suites in Sherwood Park. Like you i believe that Davindra is an excellent representive of our hotel and the service that all of our team members offer to all of our Guests. We are looking forward to welcoming you back in... More

Alberta, Canada
Top Contributor
69 reviews 69 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 14, 2014

I have stayed here a number of times, it's a good location for those business trips to the park. Nothing fancy but it's has always been consistent! Plenty of well lit parking compared to most hotels now days. Staff have been always been accommodating.

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Dear HolidayKojak It is always wonderful for me to see that the team here makes our guest's stay comfortable from Front Desk to Housekeeping.We are fortunate to have staff who genuinely care about our guests. Thank you for your loyalty to our hotel. Yours in Hospitality Janice More

Windsor, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed September 14, 2014

I was a guest in this hotel while I was attending the Canada 55+ Games 2014. It was not a full service hotel but the included breakfast each day, and all day hot beverages, daily issues of the Globe and Mail, fresh apples and oranges in the lobby, and fresh bananas at breakfast were all very much appreciated. Flying east... More

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Dear Izzy292013. Thank you for such a wonderful review of the Holiday Inn Express and Suites. It is always a pleasure for me to see that all of our team was able to not only meet but to exceed your expectations. Being involved in the Canada 55 Games was an amazing experience for all of us and we hope to... More

1 review
5 of 5 stars Reviewed September 3, 2014 via mobile

I would recommend this hotel to anyone. The room was very spacious and everything was clean and in order . We stayed for two nights and the front desk girl Limone , was very helpful in helping us locate local shopping and dining , was very efficient and pleasant in checking us in and throughout our stay the hospitality was... More

Was this review helpful? Yes
Janice M, Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Good Evening Photographer 333 What a perfect way to complete my day. Thank you for such a wonderful review of the Holiday Inn Express and Suites and in particular Limone. She is a very important member of our team and always strives to make each and every guest feel at home. I will definitely show her this review as I... More

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Additional Information about Holiday Inn Express & Suites - Sherwood Park

Address: 11 Portage Lane, Sherwood Park, Alberta T8H 2R7, Canada
Phone Number:
Location: Canada > Alberta > Sherwood Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites - Sherwood Park 2.5*
Number of rooms: 90
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Also Known As:
Holiday Inn Express And Suites - Sherwood Park
Holiday Inn Express & Suites - Sherwood Park Hotel Sherwood Park
Holiday Inn Sherwood Park
Sherwood Park Holiday Inn
Holiday Inn Express & Suites - Sherwood Park Alberta

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