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All 7 Sherwood Park hotels

Holiday Inn Express & Suites - Sherwood Park

2.5 of 5 Hotel   |   11 Portage Lane, Sherwood Park, Alberta T8H 2R7, Canada
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Ranked #2 of 7 Hotels in Sherwood Park
A recent review
5 of 5 stars reviewed 2 days ago
Corinne L Saint Paul, Alberta, Canada
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61 reviews from our community

Traveler rating
    17
    29
    9
    5
    1
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11
8
8
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Saint Paul, Alberta, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

I am a small business owner and know how difficult it is to find good employees. I want to recognize Davindra for his exceptional service. His humor, professionalism and helpfulness did not go unnoticed! I had contacted 3 different hotels in Sherwood Park and Davindra was the only one to call me back. His friendliness and humor were amazing! He... More

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you Corinne for taking the time to post such an amazing review of the Holiday Inn Express and Suites in Sherwood Park. Like you i believe that Davindra is an excellent representive of our hotel and the service that all of our team members offer to all of our Guests. We are looking forward to welcoming you back in... More

Alberta, Canada
Top Contributor
63 reviews 63 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed here a number of times, it's a good location for those business trips to the park. Nothing fancy but it's has always been consistent! Plenty of well lit parking compared to most hotels now days. Staff have been always been accommodating.

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Dear HolidayKojak It is always wonderful for me to see that the team here makes our guest's stay comfortable from Front Desk to Housekeeping.We are fortunate to have staff who genuinely care about our guests. Thank you for your loyalty to our hotel. Yours in Hospitality Janice More

Windsor, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I was a guest in this hotel while I was attending the Canada 55+ Games 2014. It was not a full service hotel but the included breakfast each day, and all day hot beverages, daily issues of the Globe and Mail, fresh apples and oranges in the lobby, and fresh bananas at breakfast were all very much appreciated. Flying east... More

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Dear Izzy292013. Thank you for such a wonderful review of the Holiday Inn Express and Suites. It is always a pleasure for me to see that all of our team was able to not only meet but to exceed your expectations. Being involved in the Canada 55 Games was an amazing experience for all of us and we hope to... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I would recommend this hotel to anyone. The room was very spacious and everything was clean and in order . We stayed for two nights and the front desk girl Limone , was very helpful in helping us locate local shopping and dining , was very efficient and pleasant in checking us in and throughout our stay the hospitality was... More

Was this review helpful? Yes
Janice M, Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Good Evening Photographer 333 What a perfect way to complete my day. Thank you for such a wonderful review of the Holiday Inn Express and Suites and in particular Limone. She is a very important member of our team and always strives to make each and every guest feel at home. I will definitely show her this review as I... More

Fort McMurray, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

Stayed there for three nights and should have stayed only one. The first night the night front desk clerk did not know how to operate the safety deposit boxes. I had to leave my valuables unsecured for that night. The second night I asked to get a wine glass. The front desk was rude and said they were too busy.... More

Was this review helpful? Yes
witchylady, Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Dear Rubicon 4 x 4 Please accept my apologies for the issues that occurred when you stayed with us. I am very surprised that the service given by this Front Desk Agent did not meet our standards as he is normally excellent with guests. I have already had a meeting with him to discuss your concerns. I would appreciate the... More

Fort McMurray, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a reservation on August 28 and 29 for a room with a king bed and when we arrived at the Hotel, Limone was at the front desk and and we were upgrated to a suite room with the jaccuzi. Limone is really friendly and she knows how to serve the guest. This weekend was really relaxing because of... More

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Dear cotry2014 Thank you for taking the time to review the Holiday In Express and Suites. It makes my week to see that Limone exceeded your expectations and was able to make your weekend relaxing and enjoyable. She is a very valued member of this team. Our goal is to ensure that all of our guests feel welcome and special.... More

Fort McMurray, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Friend booked me in as we were going to a meeting in east Edmonton the next day. I had always thought the express hotels would be a cheaply done room. Room was large and well appointed with a very comfortable bed. Bathroom was nicer than hotels I have stayed at for twice the money. I would have no problem recommending... More

Was this review helpful? Yes
Janice M, Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Dear Tim M. Thank you for taking the time to post such a positive review of the Holiday Inn Express and Suites. We are very pleased to have surprised you in a positive manner. I am sorry to hear that you did not get to try our hot breakfast as I know that you would have enjoyed it. You will... More

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Booked one night here because my company booked me here for a future stay, so I didn't know what to expect. Lindsay greeted me on arrival and subsequently dealt with a few small issues I had in a way I haven't experienced for some time. Somehow that made me so comfortable I found excuses to stay an extra night after... More

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Dear TC Thank you for the excellent review of the Holiday Inn Express and Suites. It is such a pleasure for me to read that our team was able to meet your expectations. Lindsay is an amazing person who genuinely strives to take care of our guests. We do hope to welcome you back in the near future. Yours in... More

Island of Malta, Malta
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 15, 2014

We recently visited the Holiday Inn Express & Suites in Sherwood Park and our experience was overall, FANTASTIC!! Limone at the front desk was very quick to re-instate our reservation upon check in and provide a complimentary upgrade to a suite room for our family. She paid extra attention to details during our stay to ensure that all of our... More

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you Dahas13 for taking the time to complete such a wonderful review. It is a pleasure to hear that the staff are exceeding expectations and I agree, Limone is amazing at taking care of our guests. I will definitely be posting your review in the staff room as I know it will make their week. We are looking forward... More

eagle hill, ab
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed July 11, 2014

reasonably located for Edmonton access; friendly staff; no pool, but a decent hot tub; and one of their breakfast frittatas was quite tasty. I often found decent parking, there was never a shortage of breakfast items, and I really enjoyed the executive suite. decent tv screens.

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you for taking the time to review us on Trip Advisor. Our Guests comments and reviews are important to us as they assist us in improving our service and amenities. We are looking forward to welcoming you on your next visit to Sherwood Park Yours in Hospitality Janice More

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Additional Information about Holiday Inn Express & Suites - Sherwood Park

Address: 11 Portage Lane, Sherwood Park, Alberta T8H 2R7, Canada
Phone Number:
Location: Canada > Alberta > Sherwood Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites - Sherwood Park 2.5*
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Also Known As:
Holiday Inn Express And Suites - Sherwood Park
Holiday Inn Express & Suites - Sherwood Park Hotel Sherwood Park
Holiday Inn Sherwood Park
Sherwood Park Holiday Inn
Holiday Inn Express & Suites - Sherwood Park Alberta

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