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All 7 Sherwood Park hotels

Holiday Inn Express & Suites - Sherwood Park

2.5 of 5 Hotel   |   11 Portage Lane, Sherwood Park, Alberta T8H 2R7, Canada
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Ranked #4 of 7 hotels in Sherwood Park
A recent review
5 of 5 stars reviewed yesterday
Tim M Fort McMurray, Canada
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55 people have reviewed this hotel

Traveler rating
    14
    27
    9
    4
    1
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11
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25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Fort McMurray, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Friend booked me in as we were going to a meeting in east Edmonton the next day. I had always thought the express hotels would be a cheaply done room. Room was large and well appointed with a very comfortable bed. Bathroom was nicer than hotels I have stayed at for twice the money. I would have no problem recommending... More

Was this review helpful? Yes
Winnipeg, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Booked one night here because my company booked me here for a future stay, so I didn't know what to expect. Lindsay greeted me on arrival and subsequently dealt with a few small issues I had in a way I haven't experienced for some time. Somehow that made me so comfortable I found excuses to stay an extra night after... More

Was this review helpful? Yes
Island of Malta, Malta
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 15, 2014

We recently visited the Holiday Inn Express & Suites in Sherwood Park and our experience was overall, FANTASTIC!! Limone at the front desk was very quick to re-instate our reservation upon check in and provide a complimentary upgrade to a suite room for our family. She paid extra attention to details during our stay to ensure that all of our... More

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you Dahas13 for taking the time to complete such a wonderful review. It is a pleasure to hear that the staff are exceeding expectations and I agree, Limone is amazing at taking care of our guests. I will definitely be posting your review in the staff room as I know it will make their week. We are looking forward... More

eagle hill, ab
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed July 11, 2014

reasonably located for Edmonton access; friendly staff; no pool, but a decent hot tub; and one of their breakfast frittatas was quite tasty. I often found decent parking, there was never a shortage of breakfast items, and I really enjoyed the executive suite. decent tv screens.

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you for taking the time to review us on Trip Advisor. Our Guests comments and reviews are important to us as they assist us in improving our service and amenities. We are looking forward to welcoming you on your next visit to Sherwood Park Yours in Hospitality Janice More

Saskatoon
Top Contributor
51 reviews 51 reviews
20 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed July 4, 2014

We stayed here as they were having a points promotion. The hotel was clean and comfortable. Staff were friendly and accomodating. Breakfast was more than adequate. While there was a bit of driving to get to West Edmonton Mall there was easy access to the highway. There are a number of different eateries nearby and a Costco. There is no... More

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Lafayette, California
Top Contributor
53 reviews 53 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 12, 2014

Great Breakfast! Fills you up for half the day, saves you money on food. Great graveyard shift desk clerk and really solid manager. The cleaning staff seemed to loose some beads that I'd left in my bed accidentally, (maybe lost in the laundry?) But the price was so good for the room, and the value so solid, I decided not... More

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Thank you Mel C for taking the time to complete such an extensive review of our hotel. I am very pleased to see that we met or exceeded your expectations and that you enjoyed your stay with us. We are some distance from the Edmonton International Airport but do have a negotiated fare with our preferred cab company. We should... More

1 review
5 of 5 stars Reviewed April 25, 2014

Stayed with my family for a week. Good location. Very accessible to the highway. Hotel may not have a restaurant on site but there are 2 good restaurants next door. No pool, just a hot tub which was not working. But there is a huge recreation centre next door as well called the millenium plaza. With that, kids are happy... More

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Dear JDH Thank you for taking the time to complete such a wonderful review on our hotel. Please accept my apologies for the hot tub issue. We encountered mechanical problems and took a little longer than anticipated to get it repaired. I am pleased to see that you enjoyed your visit to Sherwood Park and that we were able to... More

Cold Lake, Canada
1 review
5 of 5 stars Reviewed February 8, 2014

My name is Samantha Lane and im a student from TRANSCOM FLEET SERVICES and im staying in this hotel . The house keeping staff is amazing so friendly! A lady named RONA cleaned my room on Feb.17th 2014 and left me a little letter telling me she took pride in cleaning my room. As many hotels as I stayed in... More

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Good Day Ms. Lane: What a perfect way to start my week. Thank you for taking the time to complete such a positive survey. I have posted it in the staff areas as it will definitely make their day to know that what they do is noticed and appreciated. Yours in Hospitality Janice More

Saskatoon, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 3, 2014

We had to make an unexpected trip to Edmonton and hadn't made reservations anywhere to stay. After checking out another hotel nearby (on tripadvisor) we found this one just up the street. We inquired as to availability, rates etc. and were promptly checked in by the friendly and helpful desk clerk. The room was spacious and clean and we were... More

Was this review helpful? Yes
Okotoks, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 29, 2014

Not a fan of this hotel. Some of the front desk staff were rude when trying to make inquires and one would make you stand and wait while she carried on a personal conversation with her friend either standing at the front desk or on her cell. Don't ask for any bottles of water, they make it out to be... More

Was this review helpful? Yes
Janice M, General Manager at Holiday Inn Express & Suites - Sherwood Park, responded to this review

Dear Mr. Paul R: Please accept my sincerest apologies for the issues you encountered at our hotel. This is truly not the standard of service that we are known for. It is absolutely unacceptable to me that any staff member is on their cell phone at work. This will be addressed immediately. It is also not acceptable that any guest... More

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Additional Information about Holiday Inn Express & Suites - Sherwood Park

Address: 11 Portage Lane, Sherwood Park, Alberta T8H 2R7, Canada
Phone Number:
Location: Canada > Alberta > Sherwood Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites - Sherwood Park 2.5*
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Also Known As:
Holiday Inn Express And Suites - Sherwood Park
Holiday Inn Express & Suites - Sherwood Park Hotel Sherwood Park
Holiday Inn Sherwood Park
Sherwood Park Holiday Inn
Holiday Inn Express & Suites - Sherwood Park Alberta

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to The Holiday Inn Express & Suites in Sherwood Park - A convenient stay in the Edmonton suburbs. You'll find numerous businesses and attractions as well as the Trans Canada Yellowhead Highway surrounding our hotel. Sherwood Park is home to a variety of attractions, from Millennium Place Recreation Centre to Festival Place arts venue. Rexall Place in nearby Edmonton is home to the Edmonton Oilers and is an integral sports venue for Sherwood Park and Alberta; our hotel guests can also see the Edmonton Rush lacrosse team or the Canadian Finals Rodeo there. Be sure to pick up a souvenir from the Sherwood Park Mall. Our hotel business travelers will find some of the largest oil refineries and petrochemical complexes in North America nearby, such as Petro Canada, Enbridge, Alberta Envirofuels and Imperial Oil. We have a 450-sq.ft. meeting room with A/V equipment as well as a 24-hour business centre to meet your business needs while lodging in the hotel. Our Sherwood Park hotel guests enjoy a complimentary hot breakfast each morning and well-appointed rooms with 27-inch cable TVs, triple-sheeted beds with pillowtop mattresses, mini-fridges and work areas with free high-speed Internet access (both wireless and hard-wired). For a comfortable stay in a fully non-smoking hotel, come visit the Holiday Inn Express & Suites Sherwood Park. ... more   less 
Number of rooms
90

Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites - Sherwood Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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