To start the front desk staff had our reservation screwed up. THey had one adult and two children in a one queen size bed room. We had reserved a suite with two queen size beds, only latter to come to find out they only have king size beds in the suites and a pull out sofa. We said that would... more

I booked the Ramada in Sherwood Park (Sept 27th, 2008) to attend a local wedding. At check-in (5:30pm) , everything was fast and courteous. I was a bit wary after reading some negative reviews posted several months ago. I wanted to see for myself - as it was advertised as "smoke free." In fact, there were no odours of any... more

When I reported that the room had not been serviced AT ALL on the second day of our stay, the only response was "I'll speak to the cleaning lady about that". Good grief. NO hotel in America would take no action to make me happier if that had happened! I'm paying full rack rate for this place (which has smokey... more

We were in Edmonton on November long weekend - the weekend of the Canadian Finals Rodeo. Everything in the entire city was booked with exception of this hotel. We only spent one night at the hotel, arriving late and checked out right after breakfast, so didn't see all the hotel had to offer. We booked through Expedia to learn when... more

This property is exceptionally clean considering the problems most hotels have retaining staff. The rooms are new, comfortable and are in really good shape. The lobby has a great sitting area and the property offers free local papers. There is a limited choice in the continental breakfast but the products are fresh. The staff are friendly and courteous! more

What a friendly hotel, I spent a week here whilst visiting family, upon arrive i was given a free upgrade to the business class floor. the rooms are large, spacious with a minibar & snacks and are keep very clean. The hotel staff were great, nothing seemed to be to much trouble for them, they provided me with local maps,... more