We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Sherwood Park Conference Center

Hotel website
Hotel deals
2100 Premier Way, Sherwood Park, Alberta T8H2G4, Canada (Formerly Coast Edmonton East Hotel)
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Holiday Inn Sherwood Park Conference Center
View Map
Add Photo Write a Review

159 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    62
    27
    27
    27
    16
See reviews for
37
25
18
67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (159)
  • Mar-May only
    (32)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (41)
All months
Edmonton, Canada
Level Contributor
89 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My wife and I got a room at the Holiday Inn (Conference Center) as we were there for a wedding. We got a wedding discount which was nice. They offered extended check out (2 PM) as I just became an IHG member. Checking in went smoothly and didn't take more than 5 minutes. Checking out took a bit longer (we... More 

Was this review helpful? Yes 1
Dave L, Director of Sales at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear Lisa Thank you for taking the time to write your review. I do apologize that you had a delay with your check out experience. We are looking at our scheduling, so guests would not experience this situation in the future. We do hope you choose us again on your next visit to the area. More 

North Battleford, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 23, 2015

We spent one night here and we were very disappointed. The suite was dirty and not maintained. There was also a strange smell in our room we couldn't figure out. When we went to put kids to bed we found all 3 beds had many long hairs in the sheets. We contacted front desk and he said he would send... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear csask, Thank you for being our guest and for taking the time to write your review. We regret to read that you found the condition of our rooms and the service rendered by the hotel staff below par. Your feedback is extremely important to us as we strive to improve with each and every stay, therefore a message was... More 

Travelers are raving about these Sherwood Park hotels

Moose Jaw
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 30, 2015 via mobile

The staff was good the food in the resteraunt was good, but the rooms were outdated. I wouldn't say the stay was bad as the staff was friendly and courteous but it could use some updating. Location is quiet and out of the way of busy traffic. I would stay there on business but wouldn't take my family there as... More 

Was this review helpful? Yes
Dave L, Director of Sales at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear Bruce K Thank you for taking the time to write your review. I was disappointed to hear that you thought our rooms were dated. We do continuously spend capital on Hotel improvements in hopes of keeping a fresh and updated appearance. We appreciate your comments on the restaurant food and the staff. We hope to see you next time,... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 7, 2015

Any hotel restaurant and pub that closes at 10pm on a weekend is ridiculous. Last call was at 9:30. Breakfast and lunch took forever with basically no service. Clearly understaffed and not very customer oriented. Food was fine but waiting 40 min for breakfast is clearly unacceptable. Never again.

Was this review helpful? Yes
Dave L, Director of Sales at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear Shaun H Thank you for taking the time to write your review. We appreciate your comments and take them very seriously. We will definitely look at our service times and implement the appropriate practices so that we are able to provide the level of customer service that our guests expect. We hope that you do try us again, when... More 

Trochu, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 2, 2015

my daughter and i stayed here for a dance competition, we were very comfortable and the front desk staff were very nice.the beds were comfortable and i loved the decor in this room, very rich and classy. even though it is an older hotel, they have made it very nice .

Was this review helpful? Yes
Saskatoon
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed May 12, 2015

I hate giving poor reviews as it takes up to much negative time, but in all fairness we gave them the chance to correct it and still waiting for our phone call. Went up for a dance competition and stayed Thursday thru Sunday. First thing the pool was shut down by the health board, yes the health board so to... More 

Was this review helpful? Yes
d_lindop, Director of Sales at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear Badbella Thank you for taking the time to share your comments on your stay. I sincerely apologize for the events that took place during your time with us. Your comments have been shared with the various Department managers concerned, and plans have been implemented to be sure in the future we are consistently offering the product and customer service... More 

Montreal, Quebec, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 9, 2015

I often stay at Holiday Inn when on business and have stayed at this hotel many times in the last 10 years or so, although under different management. I should have been suspicious since this is the third change in ownership in that time. The hotel is tired and worn out. Everything looks and feels seedy. The restaurant was the... More 

Was this review helpful? Yes
d_lindop, Director of Sales at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear Eric D Thank you for taking the time to review our property. I apologize that you did not experience the type of stay that we like all our guests to experience. We take your comments very seriously and have shared them with the various Department heads. I do hope that you provide us another chance to win you back... More 

Calgary, Canada
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 24, 2015

Stayed overnight. Clean comfortable hotel. Room could use another chair, but overall completely satisfied. The room had lots of plugs. Good wifi connection. Small fridge was a little noisy. Air conditioner and fans worked well to cool the room.

Was this review helpful? Yes 1
d_lindop, Director of Sales at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear Steve Thank you for your recent review. We are pleased that you enjoyed your stay and that you we were able to make you feel comfortable. We hope to see you again on your next visit to Sherwood Park. More 

Red Deer, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 7, 2015

Stayed here 3 nights, with a co-worker. We booked through hotels.com. The " " are copy/pasted from hotels.com The cheapest room is $136 for "Room, 2 Queen Beds, Non Smoking, Bed choices, 2 Queen Beds". We opted for the $180 room "Room, 2 Bedrooms, Non Smoking, Bed choices, 2 Beds, 1 sofa bed" We decided to pay the addition $44... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear JWS80, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

Calgary, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed March 23, 2015

Our Team stayed at this property in November and contacted Holiday Inn about our experience. The manager said they would correct these issues and take our constructive comments seriously. I did not see any improvement from my last stay. Our issues: Last visit the restaurant service was very disorganized and poorly managed. After waiting 45mins for my eggs and bacon... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear quake_ace, Thank you for your candid review of our hotel. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. I have taken note of your comments regarding the food and restaurant service. Thank you for bringing these to our attention. We will address these... More 

Questions? Get answers from hotel staff and past guests. Ask a question

139 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (138)
Viewed
Room/suite (57)
Viewed
Hotel & grounds (23)
Viewed
Dining (20)
Viewed
Pool/beach area (8)
Viewed
Business center/function rooms (13)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Sherwood Park
0.3 mi away
BEST WESTERN PLUS Sherwood Park Inn & Suites
0.2 mi away
Holiday Inn Express & Suites - Sherwood Park
1.0 mi away
Ramada Limited Sherwood Park
Ramada Limited Sherwood Park
#4 of 8 in Sherwood Park
4.0 of 5 stars 185 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Super 8 Sherwood Park/Edmonton
Super 8 Sherwood Park/Edmonton
#6 of 8 in Sherwood Park
3.5 of 5 stars 130 reviews
0.8 mi away
MainStay Suites East Edmonton-Sherwood Park
1.4 mi away
Hampton Inn by Hilton Edmonton/Sherwood Park
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay