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Holiday Inn Sherwood Park Conference Center

3.5 of 5 2100 Premier Way, Sherwood Park, Alberta T8H2G4, Canada (Formerly Coast Edmonton East Hotel)
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Holiday Inn Sherwood Park Conference Center
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Holiday Inn Sherwood Park Conference Center
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147 reviews from our community

Traveler rating
    61
    26
    24
    26
    10
See reviews for
33
21
18
63
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Calgary, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

While the check-in clerk was friendly and welcoming and I appreciated the early check-in and room upgrade, there was no acknowledgment of elite membership. It was rather unusual as even a Holiday Inn Express from a remote Alberta town never fail to thank their IHG club members and acknowledge their most loyal members. There was never a mention of welcome... More 

Was this review helpful? Yes
Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was disappointed during my recent three night stay with the service. I called in advance to ensure the hotel (and conference centre, right??) had a business centre with printer and scanner. 'Yes, yes', was my response. When I arrived the printer didn't work and the scanner didn't exist - a big issue when I had a legal document that... More 

Was this review helpful? Yes
Outlook, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife and I checked in here instead of driving 6 more hours home. The North wing we were in is not very presentable. The doors to the hallway and room are dirty. Bathroom has mold around tub area. ottoman has broken frame and won't hold wheel. For the price this is garbage. I would be ashamed to own a... More 

Was this review helpful? Yes
Ravi P, Manager at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear Captden First of all I would like to apologies for the inconvenience caused during your recent stay at Holiday Inn Sherwood Park Conference Center.I completely understand your frustration and would like to request you to please get in touch with me directly to discuss about the challenges you faced during your recent stay with us. I will make sure... More 

Travelers are raving about these Sherwood Park hotels

Lloydminster, Saskatchewan, Canada
1 review
1 of 5 stars Reviewed January 11, 2015

This is my first review just because of this horrible experience. One of the reasons we stayed there was so my son could swim in the pool. When we got to the pool the whole pool room and the pool was just freezing!! We went to ask for help and never got an answer. Then at night it was so... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear erins235, Thank you for your review regarding your recent stay at Holiday Inn Sherwood Park Conference Center. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you... More 

Sherwood Park, Canada
1 review
5 of 5 stars Reviewed December 30, 2014

Stayed here after my wedding and I was given a room with one bed instead of the two beds that I originally booked for. They also granted me a late check out with no charge. I really appreciate that they try their best to accommodate guest requests. The bed and pillows were really comfortable. Everyone was friendly (Front Desk and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Ravi P, Manager at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear Angela We are glad to know that you have enjoyed your recent stay at Holiday Inn Sherwood Park Conference Center. Your feedback is valuable to us and we will make sure to share your positive feedback with our team to build up their morale. We are looking forward to welcome you back at our hotel during your next visit... More 

Calgary, Canada
Top Contributor
83 reviews 83 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed December 21, 2014

My company's travel agent booked me here by mistake (and it was). The hotel was old and had a lingering musty smell (hallways, elevator, rooms). My room looked as if it had last been updated in the 1970s. The front desk staff could care less about service. There was very limited parking and it took 10 minutes to finally find... More 

Was this review helpful? Yes
Ravi P, Manager at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear Mary Thank you very much for providing us the feedback about your recent stay with us, however I have tried to locate your reservation information and not able to locate your stay with us. I would like to request you to provide me your reservation details by email: r.prakash@aumhotels.com. I just wanted to make sure that your feedback is... More 

DEVON
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 27, 2014

Our company Christmas party was held at this facility and it was wonderful. The staff were friendly, the food was great, and the rooms were clean and comfortable. The covered entry gave my husband the opportunity to drop me off and keep my shoes clear from snow and ice on our way into the facility. There was ample parking and... More 

Was this review helpful? Yes 1
Ravs1979, Manager at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear Guest Happy Holidays! We truly appreciate your positive feedback about your recent stay with us. Your valuable feedback will shared with the team of the hotel. We would like to take the opportunity to welcome you back every-time you will come to this area. Regards Ravi Prakash Rooms Division Manager More 

Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 3, 2014

We were at this hotel for an August wedding. The room was fine, comfortable, clean, etc. The pool and area were clean. The hotel in general was average. The adjacent restaurant offered a varied menu and staff were very accommodating. The wedding was absolutely beautiful. The reception buffet food was good. The place beautifully decorated. but..... then... the bar -... More 

Was this review helpful? Yes 2
Ravi P, Manager at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear Guest Thank you very much for your feedback.It was a great pleasure & honor for having you with us as valuable guests and million thanks for taking your generous time to provide us your kind and honest comments. We always take pride in providing excellent customer service. Your positive comments will be forwarded to all team members. We want... More 

Edmonton
Contributor
14 reviews 14 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 24, 2014

check in is efficient and staff very friendly and helpful Our room was a standard 2 queen beds. The Rate does not include any type of breakfast. The beds were comfortable, rooms were quiet and they were full the night we stayed. Wifi worked well in our room. The bathroom is dated, chips in the door and walls and cracked... More 

Was this review helpful? Yes 1
Ravi P, Manager at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear Guest Thank you for staying with us here at the Holiday Inn Sherwood Park Conference Center. I am happy to hear that you've enjoyed your recent stay with us. We have also noticed that you have faced some challenges with regards to the cleanliness of the washroom and limited menu option at our Bistrou 2100 restaurant. I would like... More 

Alberta, Canada
2 reviews
4 of 5 stars Reviewed October 14, 2014

Very nice and spacious. Some things are a little dated but I would stay here again and the price is good. Restaurant didn't have much options but was ok and kids eat free while you stay! Didn't get a chance to swim but the pool area was nice!

Was this review helpful? Yes
Ravi P, Manager at Holiday Inn Sherwood Park Conference Center, responded to this review

Dear Guest Thank you very much for providing us the opportunity to serve you during your stay. We always take pride in providing excellent customer service. Your positive comments will be forwarded to all team members. I also would like to inform you that we have recently launched new menu for BISTROU 2100. We are positive that you are going... More 

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Additional Information about Holiday Inn Sherwood Park Conference Center

Address: 2100 Premier Way, Sherwood Park, Alberta T8H2G4, Canada (Formerly Coast Edmonton East Hotel)
Phone Number:
Location: Canada > Alberta > Sherwood Park
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Sherwood Park Conference Center 3.5*
Number of rooms: 258
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Also Known As:
Hotel Coast Edmonton East
Holiday Inn Sherwood Park Conference Center Alberta

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