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Coast Edmonton East Hotel


Hotel class 3.5 of 5
2100 Premier Way | (formerly Best Western Sherwood Hotel & Conference Centre), Sherwood Park, Alberta T8H2G4, Canada
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Reviews you can trust

60% Recommend
3.5 of 5 stars 15 reviews
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5 of 5 stars
abdi_m   1 contribution
Edmonton
Nov 11, 2009 | Trip type: Family New

I stayed at the Coast Edmonton East Hotel in their family suite on my son's 10th birthday. The suite had two separate rooms with a connecting door, it was well maintained, spacious and reasonably priced. The hotel is attached to Millennium Place, a huge sports complex with lots of fun activities for kids and adults as well. I must admit... more

EXCELLENT!!
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5 of 5 stars
FLAMES_SUCK   1 contribution
Bonnyville, AB
Nov 11, 2009 | Trip type: Couples New

This might be the best hotel stay I've had in years. The front desk staff was very helpful and welcoming when I checked in and my room was very clean and spacious. Beds and pillows were very comfortable and the bathroom was completely spotless. Also, the free breakfast served in the morning was much better than I expected... definitely better... more

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5 of 5 stars
kdadwan   1 contribution
Vancouver
Nov 8, 2009 | Trip type: Business, Solo travel New

Astonishing hotel with new rooms, I stayed for two nights and it was very quiet and brilliant welcoming team. This reasonably priced hotel was quite peaceful for my business trip which made my trip quite relaxing and valuable. I have stayed at various hotels in Edmonton but never had such a great experience. If you’re going on business trip I... more

Overpriced.
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3 of 5 stars
ccatcward   4 contributions
calgary
Nov 4, 2009 | Trip type: Business, Solo travel

Hotel was overpriced for the value. Rooms were average, and slightly dated. Fitness center was tiny with poorly maintained equipment and no water! This one of the most expensive hotels I have stayed at and also one of the worst. I also had to go to front desk to sign out an internet cord and promise to pay $15 if... more

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4 of 5 stars
YVR_Travel_Girl   1 contribution
Vancouver
Oct 31, 2009 | Trip type: Business, Solo travel

I had read the previous reviews and was a little worried about staying here, but had to for business. When I got to the property, I was pleasantly surprised. There has, apparently, been a recent change in management and it seems like things are improving. I'll definitely give it another chance, and see if things continue to improve or if... more

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2 of 5 stars
Northernlights09   1 contribution
True North
Apr 7, 2009 | Trip type: Family

Re Accomodations, April 3 & 4th 2009 Room 307 We have a young son and only stay at this hotel because of its proximity to the Millennium Place complex which has a wonderful wave pool, gym, hockey rink, etc.. The last time we stayed at this hotel, we went out and bought new pillows to replace the lumpy, cheap quality... more

BEWARE!
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1 of 5 stars
snappyCalgary   1 contribution
Calgary
Apr 7, 2009 | Trip type: Business, Solo travel

I booked at this hotel thinking it was a Best Western who's cancellation policy is no charge if done by 4:PM the day of arrival. I booked in the morning for that night but then had to cancel and did so before noon but I was still charged the full rate as if I had stayed the night. I'll sleep... more

Management response from
CEEH-Management, General Manager

I apologize to the guest for the misunderstanding, but this Hotel has never had a same-day cancellation policy, not when it was run as a Best Western (when it was a much smaller hotel, and under different management) nor at present.

not worth it
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2 of 5 stars
tufa44   13 contributions
Calgary
Mar 7, 2009 | Trip type: Family

We stayed for one night as we were just passing through and needed a hotel close to but not in Edmonton. The woman at the front desk was friendly enough but not at all helpful. She simply checked us in, did not offer a welcome, didn't tell us our room number, floor number, where the elevators are, nothing. Simply processed... more

Management response from
CEEH-Management, General Manager

Let me first personally apologize to the reviewer. All of us in the staff and management of the Coast Edmonton East Hotel take it to heart when anyone walks away from the Hotel with a negative impression of our service. Now let me try to explain some of our policies. We do not announce Room Numbers to guests - in...

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4 of 5 stars
deathofasalesman   1 contribution
Manitoba
Mar 4, 2009 | Trip type: Business

I stayed here for business in Edmonton in late February 2009 for two nights. We are a company of two travelling as sales reps for the west coast Canada / US region.The hotel is clean, comfortable, with all the amenities I expect. I didn't ask but I'm guessing the building is new. The staff were courteous and efficient. My room... more

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2 of 5 stars
yvrtogo   15 contributions
Vancouver, Canada
Feb 3, 2009 | Trip type: Business
1/2 found this review helpful

Well, this was the 9th or 10th time I've been at this hotel, and twice since the new management. I swore I wouldn't return after my last visit. But, yet another business meeting was arranged for the hotel, and who can't resist rolling out of bed and walking to work in 1 minute. RESIST!! When I arrived at the meeting... more

Management response from
CEEH-Management, General Manager

We deeply regret the gentleman's disappointment in our service. I have investigated this matter from top to bottom, and would like to make a brief reply. First, the event organizer (Alison Kilvert) had declined coffee service and continental breakfast for the first morning of the event. The document can be made available to the gentleman. Second, there is no hotel...

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Coast Edmonton East Hotel Also Known As

  • Hotel Coast Edmonton East
Address: 2100 Premier Way | (formerly Best Western Sherwood Hotel & Conference Centre), Sherwood Park, Alberta T8H2G4, Canada