We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Sherwood Park hotels

MainStay Suites East Edmonton-Sherwood Park

2.5 of 5 Hotel   |   201 Palisades Way | Cnr of Lakeland / Sherwood Dr, Sherwood Park, Alberta T8H 0N3, Canada
Hotel website
Hotel deals
Hotel amenities
Special Offer
T.G.I. MIDWEEK
MainStay Suites East Edmonton-Sherwood Park
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added MainStay Suites East Edmonton-Sherwood Park to your Saves list
Ranked #4 of 7 Hotels in Sherwood Park
A recent review
4 of 5 stars Reviewed December 18, 2014
jimmyrozner Toronto, Canada
Write a Review

49 reviews from our community

Traveler rating
    24
    11
    5
    5
    4
See reviews for
12
10
7
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (49)
  • Mar-May only
    (12)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (9)
All months
Warsaw, Poland
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 21, 2014

So I've stayed in MainStay for over two weeks, booked by the company I work for. In theory everything looks good, but little details coming out after. There is absolutely no communication between front desk employees. Not going to go in any more details, but services offered in a book don't work in real life. Nothing bad with housekeeping, but... More 

Was this review helpful? Yes 2
Toronto, Canada
Top Contributor
96 reviews 96 reviews
39 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed December 18, 2014

I stayed here in November, the staff was great during check in, very helpful with directions, they replaced some utensils for me in the kitchen very quickly. The service was very friendly and everyone there is very welcoming. The room was spacious, and very clean, the housekeeping was there everyday by 10 am. The wifi worked great, the room had... More 

Was this review helpful? Yes 1
Fort St. John, Canada
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2014

Stayed one night. Reception was very helpful. Room was clean, neat and came with a fridge, stove and micro, so it would be good for families or for longer stays. Quiet and comfy clean bed. Nothing at all to complain about. It was where I needed it, when I needed it.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 25, 2014

The hotel itself is great...great location, love the kitchen suites, and close to everything..... Our company houses all our crews (along with three other big companies full of crew) in the hotel being they have kitchen units, as they do their own cooking and meals instead of eating restaurants...our rooms are pre-booked by the companies we work for, and they... More 

Was this review helpful? Yes 3
mldutchin, General Manager at MainStay Suites East Edmonton-Sherwood Park, responded to this review

We appreciate your comment. Firstly, we apologize for your experience with our housekeeping and front desk. As you mentioned we have been very busy this past summer, busier than ever before, and being a fairly new hotel to the area word of mouth has really spread about our kitchen services. Most of the time when corporates book with us they... More 

Prince George, Canada
Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed August 16, 2014

loved the hotel for their kitchen units, as my husband is an industry worker, and has used the place for the last few months, the chamber maids were a bit behind as some days the room was not attended, and they tend to over book so we could not get our room back, but they are the only ones who... More 

Was this review helpful? Yes
mldutchin, General Manager at MainStay Suites East Edmonton-Sherwood Park, responded to this review

We really appreciate your comment and are continually working on improving our housekeeping efficiancy. As you mentioned we were overbooked at some points this summer as we are a busy place but do apologize for any inconvenience this may have caused you. We love our kitchens and are so glad that you were able to make good use of them.... More 

mississauga
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 15, 2014

On a 2 week business trip, It gets old eating out every day. Mainstay was great, large rooms, full kitchen and lots of closet space. The front desk staff were extremely accommadating, While not exactly next door to where I was working, it was worth the 15 minute drive in the morning to get there. Would definately stay there again

Was this review helpful? Yes 2
Saskatoon
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed May 12, 2014

My family just arrived home from a 4 night stay at the Main Stay. We were in Sherwood Park as part of a large dance competition that took place during this time at Festival Place. The location was perfect - so close to our daily destination!! It is also very convenient to get onto a main highway to take you... More 

Was this review helpful? Yes 2
Sherwood Park, Canada
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 6, 2014

I was very impressed by this hotel until a poor interaction with the front desk. We had left our room for 4 hours in the morning and had come back to find that it had still not been serviced. I called the front desk and asked if they could just exchange the towels and change the garbage, they said yes... More 

Was this review helpful? Yes 7
mldutchin, General Manager at MainStay Suites East Edmonton-Sherwood Park, responded to this review

I would like to start by apologizing for the issues encountered during your stay with our hotel. We regret that you did not receive the exceptional customer service you deserved from our staff members. Our housekeeping schedule provides for a light clean of every room daily to be completed before 4pm including changing of garbage and towels; unless a Do... More 

Grande Prairie, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 27, 2014

I stayed at the beginning of March. When I checked in the lobby was quiet & appeared clean. The Front Desk Agent was in the back & it took a few moments for her to realize i was there. She was poliet & helpful. My room was on the ground floor, I wasnt bothered by noise above me but from... More 

Was this review helpful? Yes 1
Calgary, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 12, 2014

Stayed here and had a very nice experience, staff is very pleasant and helpful. Hotel is clean and the room was very spacious and very clean. Full kitchen for your use and breakfast in the morning. Breakfast was bagels, cereal, hot waffles, yogurt, fruit and coffee and juice. Good location in Sherwood Park, easy to find, close to shopping and... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to MainStay Suites East Edmonton-Sherwood Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about MainStay Suites East Edmonton-Sherwood Park

Address: 201 Palisades Way | Cnr of Lakeland / Sherwood Dr, Sherwood Park, Alberta T8H 0N3, Canada
Phone Number:
Location: Canada > Alberta > Sherwood Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — MainStay Suites East Edmonton-Sherwood Park 2.5*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Orbitz, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your MainStay Suites East Edmonton-Sherwood Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
MainStay Suites East Edmonton-Sherwood Park Alberta

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (4)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay