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All 7 Sherwood Park hotels

MainStay Suites East Edmonton-Sherwood Park

2.5 of 5 Hotel   |   201 Palisades Way | Cnr of Lakeland / Sherwood Dr, Sherwood Park, Alberta T8H 0N3, Canada
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MainStay Suites East Edmonton-Sherwood Park
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Ranked #5 of 7 hotels in Sherwood Park
A recent review
3 of 5 stars reviewed 1 week ago
Christine M
  • Overview
  • Reviews (46)
  • Photos (16)
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  • Room tips (12)
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46 people have reviewed this hotel

Traveler rating
    24
    9
    5
    4
    4
See reviews for
12
10
5
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

The hotel itself is great...great location, love the kitchen suites, and close to everything..... Our company houses all our crews (along with three other big companies full of crew) in the hotel being they have kitchen units, as they do their own cooking and meals instead of eating restaurants...our rooms are pre-booked by the companies we work for, and they... More

Was this review helpful? Yes 1
Prince George, Canada
2 reviews
3 of 5 stars Reviewed 2 weeks ago

loved the hotel for their kitchen units, as my husband is an industry worker, and has used the place for the last few months, the chamber maids were a bit behind as some days the room was not attended, and they tend to over book so we could not get our room back, but they are the only ones who... More

Was this review helpful? Yes
mississauga
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 15, 2014

On a 2 week business trip, It gets old eating out every day. Mainstay was great, large rooms, full kitchen and lots of closet space. The front desk staff were extremely accommadating, While not exactly next door to where I was working, it was worth the 15 minute drive in the morning to get there. Would definately stay there again

Was this review helpful? Yes 2
Saskatoon
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed May 12, 2014

My family just arrived home from a 4 night stay at the Main Stay. We were in Sherwood Park as part of a large dance competition that took place during this time at Festival Place. The location was perfect - so close to our daily destination!! It is also very convenient to get onto a main highway to take you... More

Was this review helpful? Yes 1
Sherwood Park, Canada
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 6, 2014

I was very impressed by this hotel until a poor interaction with the front desk. We had left our room for 4 hours in the morning and had come back to find that it had still not been serviced. I called the front desk and asked if they could just exchange the towels and change the garbage, they said yes... More

Was this review helpful? Yes 5
mldutchin, General Manager at MainStay Suites East Edmonton-Sherwood Park, responded to this review

I would like to start by apologizing for the issues encountered during your stay with our hotel. We regret that you did not receive the exceptional customer service you deserved from our staff members. Our housekeeping schedule provides for a light clean of every room daily to be completed before 4pm including changing of garbage and towels; unless a Do... More

Grande Prairie, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 27, 2014

I stayed at the beginning of March. When I checked in the lobby was quiet & appeared clean. The Front Desk Agent was in the back & it took a few moments for her to realize i was there. She was poliet & helpful. My room was on the ground floor, I wasnt bothered by noise above me but from... More

Was this review helpful? Yes 1
Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 12, 2014

Stayed here and had a very nice experience, staff is very pleasant and helpful. Hotel is clean and the room was very spacious and very clean. Full kitchen for your use and breakfast in the morning. Breakfast was bagels, cereal, hot waffles, yogurt, fruit and coffee and juice. Good location in Sherwood Park, easy to find, close to shopping and... More

Was this review helpful? Yes
Fairview, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2014

I was on a project in Sherwood Park (consulting) and cold booked the Mainstay due to the kitchenettes. I was very pleased with the check in, as they let me look at the room before taking it. (Computer, printer etc I carry needed to have room to set up) There is a desk separate for the computer from the kitchenette... More

Was this review helpful? Yes 1
Canada
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed November 23, 2013

Stayed here in August for 5 days with my dogs while attending a dog show. I must say this hotel was amazing for us! It was the best hotel we've stayed in, which was evident right from when I called to make a reservation. They not only allowed me to bring my two 20lb dogs, but they also booked us... More

Was this review helpful? Yes 1
Saskatoon, Canada
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 16, 2013

The room itself was very clean and comfortable. There was no bathtub which was something that was not pointed out on hotels.com. However, the most frustrating part was the wi-fi did not work in my room. This was pointed out twice to the front desk and both times I was told 'someone is on it.' Also, the remote to my... More

Was this review helpful? Yes 6
mldutchin, General Manager at MainStay Suites East Edmonton-Sherwood Park, responded to this review

I would like to start by apologizing for the bad experience you had at our MainStay. I appreciate the time you took to bring this matter to our attention and I completely agree that you should have been informed as to what was in your room upon arrival. I also apologize that the issue with the wireless internet was not... More

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Additional Information about MainStay Suites East Edmonton-Sherwood Park

Address: 201 Palisades Way | Cnr of Lakeland / Sherwood Dr, Sherwood Park, Alberta T8H 0N3, Canada
Phone Number:
Location: Canada > Alberta > Sherwood Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — MainStay Suites East Edmonton-Sherwood Park 2.5*
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Also Known As:
MainStay Suites East Edmonton-Sherwood Park Alberta

16 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Premier site for Sherwood Park Accommodation and Sherwood Park Hotel. MainStay Suites provide comfortable and affordable accommodation in Sherwood Park. ... more   less 
Number of rooms
118

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of MainStay Suites East Edmonton-Sherwood Park and other travelers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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