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Half Moon Lake Resort

21524 Township Road 520, Sherwood Park, Alberta T8E 1E5 , Canada
Half Moon Lake Resort
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60 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
    (60)
  • Mar-May only
    (6)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (3)
All months
1 review
1 of 5 stars Reviewed 6 days ago NEW

The photos on the website are clearly from the 80's hiding the fact that the entire " Resort" is run down. For example the mini Golf is completely dilapidated and in a state of complete disrepair. the clubs had electrical tape for grips and empty beer cans and boxes everywhere. There was little maintenance. None of the services have been... More 

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British Columbia
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 1 week ago

Pros: Nice location on east side of Edmonton 30 mins to gateway and south common A site was quiet at night - mostly long term residents Cons Absolutely no refund policy Check in was strange - we needed to know the date we had made the booking, not by name. Then she randomly chose a spot It is a large... More 

Was this review helpful? Yes 1

Travelers are raving about these Sherwood Park hotels

Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stumbled upon this huge resort located minutes from Sherwood park, after reading an article in the Sherwood Park news paper about the many triathlons being held there this year. On June 13 we attended their mudrush event sponsored by multisport Canada, it was amazing over 200 people. The event was followed by some local singing talent hosted by Coppers... More 

Was this review helpful? Yes 2
Edmonton, Canada
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 25, 2015

We were looking for a new spot to camp, when my wife found this place online. Looked pretty good on the website so we thought we would check it out. I pulled in and stopped at the office to pay. The lady was very pleasant, took payment and directed me to the natural sites. I drove in to find the... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 5, 2015 via mobile

The campgrounds are nasty the management is only out for cash you can't bring your own wood you have to buy theirs for 20$ for 20 pieces the management is rude and will kick you out at the slightest thing. They say they are renovating to make the place better but all they have done is make a mud pit... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 22, 2015 via mobile

We booked this campsite to try out our new RV...after arriving we soon learned that this campground is run down and overpriced! After going for a walk we also discovered that the dumping station was also out of service, when we asked if there was somewhere else we could dump they directed us to go to Flying Jay... We then... More 

Was this review helpful? Yes 6
Dee-Anne C, Guest Relations Manager at Half Moon Lake Resort, responded to this review

The Resort was under extensive renovations during this time as we were upgrading the power and sewer facilities to better serve our customers as well as bringing in new buildings to offer more services to enhance the customers experience. We would like to apologise for any inconvenience that you may have experienced and would ask that you revisit the Resort... More 

Edmonton, Canada
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed September 23, 2014

There is so much to say about this 'resort' that I really don't know where to start. Let's talk about the money first. The place is a money-grab. They charge you for everything except the showers, but then the showers are often locked and you're given feeble excuses as to why. First hand, we were given excuses by the management.... More 

Was this review helpful? Yes 13
Dee-Anne C, Guest Relations Manager at Half Moon Lake Resort, responded to this review

We regret that you did not enjoy your camping experience and acknowledge that everyone has a right to their opinion and we do respect yours. I would like to address some of your questions and concerns about the facilities. We do not allow anyone to bring in outside firewood not only due to issues of disease or bug infested wood... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 8, 2014 via mobile

This is a campground that only wants your money. Raw sewage back ups at many spots throughout the campground. Water and power outages every other day literally. Very small campsites,if you do not want to rent monthly they will try to stick you in a site with no services. They bank on being the only campground available so they charge... More 

Was this review helpful? Yes 4
Dee-Anne C, Guest Relations Manager at Half Moon Lake Resort, responded to this review

We would like to apologize for the inconvenience of the Resort upgrades during your stay. It was necessary to upgrade the sewer system and upgrade the 15amp power sites to 30 amp to better serve our customers. The gravel trucks were necessary to bring in the fill required to level the ball field to make it safe and enjoyable for... More 

Lethbridge, Canada
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed September 8, 2014

We have kids and grandkids in the area, wanted to see them before the snow starting falling. Pulled into this horrible campground after driving around for an hour because there was not proper signage on either of the two highways. Their claim is that they are environmentally friendly, NOT!!! The wash houses were dirty, the wood that we bought from... More 

Was this review helpful? Yes 5
Dee-Anne C, Guest Relations Manager at Half Moon Lake Resort, responded to this review

We regret that your experience was less then enjoyable. The signage issue is something that we have been working on, although there is provincial signage on Highway 21 directing people to turn onto Highway 629 leading directly to the Resort and on Highway 630 (Wye RD) directing people to turn onto Range Road 215 leading directly to the Resort and... More 

Olds, Canada
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 28, 2014

We camped two nights at the Half Moon RV park and can only say it was a gross experience: The bathrooms were not cleaned or maintained. Water was left standing in the shower stalls because of poor drainage and backed up plumbing. There was no soap to wash our hands and the garbage had not been emptied in several days.... More 

Was this review helpful? Yes 9
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