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Heritage Inn in Pincher Creek

919 Waterton Avenue, HWY #6, Pincher Creek, Alberta T0K1W0, Canada
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Heritage Inn in Pincher Creek
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Heritage Inn in Pincher Creek
Heritage Inn in Pincher Creek
Heritage Inn in Pincher Creek
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69 reviews from our community

Traveler rating
    19
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    16
    7
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
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  • All months
    (69)
  • Mar-May only
    (7)
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    (38)
  • Sep-Nov only
    (17)
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    (7)
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Top Contributor
58 reviews 58 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed January 15, 2015

I stayed here for 2 days while renos where being completed in my house. The heritage inn has been in pincher for many years. They have done some remodelling and I found the room clean and comfortable, though a bit chilly. My rooms heating wasn't working properly. But I survived. When checking out, the clerk took off an extra 30... More 

Was this review helpful? Yes 3
HeritageInn_11, General Manager at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, Thank you for taking the time to post your comments. I am happy to know that you enjoyed the breakfast included with your room. Our breakfasts are prepared fresh and hot in our kitchen as per our guest’s choice. I was also glad to read that you found your room clean and comfortable. We have done a great... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 5, 2014

This review is long overdue. We stayed at this hotel during a weekend trip to Waterton National Park in July. The staff were friendly and accommodating. Hotel was kept clean. The breakfast buffet was really good. Good food selection specially on sundays. The Heritage Inn is a good overflow hotel choice when visiting Waterton. Will consider staying here again.

Was this review helpful? Yes 1
HeritageInn_11, General Manager at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, Thank you so much for the wonderful review and for taking the time to share your experience with others. I am very happy to know you found value in your stay and enjoyed our breakfast buffet as well. Our Sunday Brunch has been recognized positively for many years and continues to be a strong favorite of our customers.... More 

Edmonton, Canada
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 22, 2014

Very blue-collar hotel. However, the room I was in was quite nice and recently renovated (in fact, I could still sort of smell the glue). The downside of their current renovation is the fact they are ignoring guest security -- I left the hotel around 4pm out a door propped open by a rock (fine, the workers need in and... More 

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, I truly appreciate you taking the time to share your experience on your recent stay with us. It was great to read that you enjoyed your newly renovated room and the breakfast provided in our on site restaurant. I was distressed to read about the propped door. There are procedures in place to avoid this situation and I... More 

Edmonton, Canada
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 21, 2014 via mobile

This was ok for a one-night stay. While there were some renovations done, a few places on walls still needed some painting. Bathroom could have used some work...caulking was dark in a couple of places, corners could have been cleaned. Sheets were clean and heating/AC was ok. Breakfast buffet was very good.

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, Thank you for taking the time to share your experience during your stay with us. I am happy you found the breakfast good and the standard room was acceptable for your time here. I appreciate the comments you have made regarding the room and the maintenance issues. Renovations are underway in the standard section of the hotel including... More 

Edmonton, Alberta
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 11, 2014

I was traveling to Pincher Creek on business and was told that Heritage Inn was THE place to stay by other Albertans so I gave it a try for two nights. Staying in the renovated rooms, it was spacious, clean, quiet and very comfortable. It was quite warm when there in late August and the air conditioning was working but... More 

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, Thank you for taking the time to post your comments about your most recent stay with us and for the positive review. It is nice to know that others who frequent the area feel we are THE place to stay in Pincher Creek. We make a strong effort to provide a quality stay for our guests, both with... More 

Sarasota, Florida
Top Contributor
70 reviews 70 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed September 10, 2014

I cannot imagine why anyone would travel to Pincher Creek, other than for family. Nevertheless, if you mistakenly end up there, as I did, I hope you avoid this place. One half of the parking lot is a gravel mess. The desk agents I encountered speak English poorly. The room I was in had perhaps been renovated, but it still... More 

Was this review helpful? Yes 2
HeritageInn_11, General Manager at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, I was upset to read your comments about our hotel and the Pincher Creek area. Throughout the summer, Pincher Creek and surrounding area has been very busy and in turn we have been very busy. We have received several comments on our property and services through Trip Advisor and the majority of our comments have been very positive... More 

Fort Macleod Ab
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 2, 2014

She Cherry and I go to pincher creek we really like the food and the service we get when we have a dinner here .The all you can eat salad bar is great and I had the pot roast and Cherry had the cordon blu and so far we prefer here to the chains Bp etc

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, Thank you for the great review of our on site restaurant Season’s Café and Eatery. I have let kitchen and serving staff know of your experience, and there were smiles all around. The menu choices you mentioned are some of our guest favorites and it is great that you also enjoyed them Again thank you for posting your... More 

Calgary, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 31, 2014

Pincher Creek's hotels/motels/b&b's cater to three distinct crowds: Truckers, Energy sector workers and Waterton National Park visitors who don't want to pay exorbitant sums to stay within the Waterton. Pincher Creek is the closest town to Waterton National Park, approx. a 30 minute drive on a scenic road. Pincher Creek is a small town and it was very easy to... More 

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, Thank you so much for such positive and nice comments about your most recent stay with us. It is truly appreciated by myself and the staff. As you mentioned, we are just a scenic 30 minute drive from Waterton Park and offer excellent value for the traveller. You stayed in an Elite room. These rooms have the same... More 

Edmonton, Alberta, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014

First time we have stayed in Pincher Creek and the Heritage Inn is an awesome place. We were treated to the finest room ever. We have stayed at some nice hotels/Inn before but the Heritage Inn tops them all.

Was this review helpful? Yes 1
HeritageInn_11, General Manager at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, I want to thank you for taking the time to post your review. I am extremely happy you were pleased with your stay. There were smiles all around as I shared your positive comments with the staff. It is our goal to be the best, and it is nice to hear we are “Top of them all”! We... More 

Sunnyvale, California
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 19, 2014

We had booked a standard room, but the manager surprised us with a free upgrade to an elite room! And the elite room was huge and superbly comfortable. We had a mixed view out of the room, with Rona and the fields, both being visible. But, since we planned to spend most of our day outside, this didn't matter too... More 

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience. I am very happy you enjoyed your stay with us and enjoyed the complimentary upgrade. It was also nice to read that the breakfast buffet left you satisfied and ready for your day! I also appreciated reading your feedback regarding the room amenities in the 3... More 

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