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All 4 High River hotels

Heritage Inn

1104 11th Ave SE, High River, Alberta T1V 1M4, Canada
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Heritage Inn
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Ranked #3 of 4 Hotels in High River
A recent review
3 of 5 stars reviewed 4 weeks ago
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25 reviews from our community

Traveler rating
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    5
    3
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
130 reviews 130 reviews
39 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We had arrived in this area later in the day and were directed here because other hotels in the area were sold out. ( Some local residents suggested that we check with the Heritage for a room.) We were happy with that advice. The front desk clerk was very friendly. The room appeared like it was recently renovated and was... More 

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, I appreciate your comments on your recent visit to the Heritage Inn, High River and want to thank you for posting them. I enjoyed sharing these comments with all the staff. It was nice to read that you enjoyed your newly updated room and a great start to your day with the full hot breakfast in our on... More 

Nazareth, Belgium
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 31, 2014

During the "Heritage Inn International Balloon Festival", we stayed at this hotel. At check in, we found out that we had a room with only a window, facing the indoor pool, so no fresh air. I asked the front desk to change for a room with an outside window. She was really nice and willing to help, but she needed... More 

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for taking the time to send in your comments on your recent visit and stay with us. I was happy to read that the service you received from our front desk employee was friendly and helpful. I have shared this comment and reminded all our Staff of the importance of friendly service with a smile. Due... More 

Innisfail, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 28, 2014

Just came back from a conference in High River. When I first arrived I noted the hotel was somewhat dated but very clean. During the meetings and meals staff went above and beyond cleaning tables and refilling water jugs. Every staff I met was super. Food was excellent and reasonable. Only complaint was taps in bathroom were hard to turn... More 

Was this review helpful? Yes 1
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, I appreciate you taking the time to post your review and was pleased to read that you enjoyed your stay. Meetings and banquets are an integral part of our business and my staff works hard to ensure our clients needs are met. I have shared your comments with everyone and there were smiles all around. I appreciate your... More 

Alvarado, Texas
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 5, 2014

This is an older hotel but an effort is being made to remodel and upgrade it. Our suite was nice and large, which made staying there a week very comfortable. The hotel and restaurant staff were very polite and helpful. Be sure to ask that breakfast be included in your reservation. It was a full restaurant menu, not just a... More 

Was this review helpful? Yes 1
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for taking the time to send in your comments on your recent visit to the Heritage Inn, High River. We are committed to improving our property and are glad to read your comments acknowledging this and directly that you enjoyed the comforts of the room you were in. I was also pleased to read about the... More 

High River, Alberta, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 6, 2014 via mobile

Went to the hotel for dinner last night. The service was bad. The two girls working did not seem like they wanted to be there. We ordered dinner and half of it was wrong. Took a long time for nothing real hard to make. Wasn't very busy. This is the second time in a month they got my food wrong.... More 

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, I was very distressed to read of your last 2 visits to Season’s Café and Eatery. I have reviewed your comments with the management team and we are providing additional training to our newer employees. I assure you that this is not the standards that we accept or maintain and I appreciate you taking this time to inform... More 

Vancouver, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 2, 2014

Stay for 3 nights, the front office lady is very friendly, she is able to provide a lot of information and very helpful. The room is spacious but in need of upgrade, very dark and since we are in the 1st floor, can't open the drape all the time, not enough lights. The bed is comfortable though. We have complimentary... More 

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for taking the time to post your comments. I was glad to read that the service provided to you by our front desk agent was done in a friendly and professional manner. She has been a long-term employee and has been recognized by others for these wonderful traits. I have shared your compliments with her. I... More 

Winnipeg
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 13, 2014

We were attending a family funeral and other people in the family had reserved rooms before we called. Some reviews were not that favourable but in all honesty we felt being together was more important. Upon making the call to reserve they booked us a room at the same rate ($112 per night) as the rest of the family. That... More 

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you taking the time to write this review about your most recent trip to High River. I was happy to read these positive comments about the services and products your group received. I will make sure to share these with the Staff as I know they will appreciate knowing their extra efforts are recognized by our customers.... More 

Lac La Biche
Top Contributor
73 reviews 73 reviews
32 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed November 4, 2013

This hotel is starting to show its age. The staff were very friendly and helpful, but the room I had was in need of a complete overhaul. The bathroom had mold in the caulking around the tub, still don't why hotels don't put in tub surrounds to prevent this. I'm sure my room was a smoking room at one time,... More 

Was this review helpful? Yes 1
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for posting your comments and for allowing me the opportunity to respond. The issues created by the flood have been challenging and we appreciate your business. I was very pleased to read your positive comments regarding the Staff and the quality of the food you enjoyed. I am sorry that the quality of your room was... More 

calgary
1 review
4 of 5 stars Reviewed October 22, 2013

We hosted a large conference here. The staff were extremely accommodating took care of everythi we needed. The banquet coordinator was also very professional and the food was awesome. Thanks Rick and Laura.

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest Thank you for taking the time to post your review regarding the conference you hosted here with us. I was pleased to read the positive comments about Laura, our Banquet Manager and your overall satisfaction with the staff and quality of food. I have shared your review with all involved and they were very happy. Our staff works... More 

Calgary, Canada
1 review
4 of 5 stars Reviewed September 30, 2013

I was impressed that the hotel was up and running so quickly after the flood. A few hallways did not have carpet but the rooms were intact and had everything you would need. The pool and spa had water in it but was not open yet from the flood.

Was this review helpful? Yes
HeritageInn_11, General Manager at Heritage Inn, responded to this review

Dear Guest, Thank you for taking the time to comment on your last stay with us and for the positive comments you made. I will make sure that this is shared with the staff and everyone who has worked so hard this last while to get the hotel back to a positive working operation. As you mentioned we are replacing... More 

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Additional Information about Heritage Inn

Address: 1104 11th Ave SE, High River, Alberta T1V 1M4, Canada
Location: Canada > Alberta > High River
Price Range (Based on Average Rates): $$
Number of rooms: 73
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Also Known As:
Heritage Inn High River, Alberta

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