We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn and Suites

Hotel website
Hotel deals
9704 97th Street | Box 1050, High Level, Alberta T0H 1Z0, Canada (Formerly Stardust Motor Inn)
Special Offer
Stay Twice = Gift Card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Quality Inn and Suites
Professional photos View all
Browse nearby
Quality Inn and Suites
Quality Inn and Suites
Quality Inn and Suites
Add Photo Write a Review

20 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    13
    1
    2
    3
    1
See reviews for
3
1
1
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (20)
  • Mar-May only
    (7)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (5)
All months
Huntsville, Alabama
Level Contributor
526 reviews
350 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here twice on our way to Yellowknife and on our way back. The folks here are very friendly. The facilities are older but the room seemed nice and clean. The beds were comfortable which is the most important thing. Our room the first visit had a beautiful gas fireplace with a huge surround. On our second stay we... More 

Was this review helpful? Yes
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2015

I enjoy a fabulous stay in High Level thanks to the staff and the amenities at the Quality Inn & Suites. Front desk staff were friendly, room was fully equipped and very clean, and the food in the restaurant was delicious. I would definitely recommend!

Was this review helpful? Yes 1
Nicolene L, Manager at Quality Inn and Suites, responded to this review

Dear Syney G, Thank you for your amazing review! I'm happy to hear we have offered all the amenities necessary for your comfort. On behalf of our entire team, we work hard at what we do to provide the best which result in making your stay a fabulous experience. We hope to see you in the future and it was... More 

Yellowknife
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed May 19, 2015

I have stayed here several times over the last couple of years. I have even posted my concerns on here previously as well. The rooms are clean, the breakfast is delicious. The customer service is absolutely horrible and has not improved from day one. Staff are very hard to find. Very rarely will you walk in and actually find someone... More 

Was this review helpful? Yes
Tareq M, Manager at Quality Inn and Suites, responded to this review

Dear Guest, Your feedback is detrimental to our success, and I thank you for taking the time to share your experience. I am pleased to hear that our facilities were to your satisfaction and that you enjoyed the complimentary breakfast. Regretfully, we disappointed you with regards to the customer service you received. We experienced a short period of labor shortages,... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed April 12, 2015

The staff at this Hotel are more than accommodating. Friendly service throughout my entire stay. I upgraded to a suite which was more like an apartment. It was in a stand alone building across the parking lot, and although I probably would have chosen a room with interior access in the winter, the suite was so spacious and fully equipped... More 

Was this review helpful? Yes
Nicolene L, Manager at Quality Inn and Suites, responded to this review

Dear Nancy S, We thank you for your kind words, we will use your comment for further encouragement within our team. I'm pleased to hear our team members were more than accommodating because we strive for the highest standards and will always walk the extra mile to give the best service possible. Thank you again for praising our service and... More 

Westlock, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed January 7, 2015

I was very pleased with my stay at this property. My room was clean with a cozy fireplace and a nice TV. I have to say that all the staff were very friendly, and the breakfast options were the best i've had anywhere. I would definately recomend this property!

Was this review helpful? Yes
Tareq M, Manager at Quality Inn and Suites, responded to this review

Dear Jillian, Thank you for your positive feedback. On behalf of our entire team, it was our pleasure to serve you and we look forward to your return. Kindly, Tareq Morad More 

Calgary, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed November 8, 2014

After diligent research of all the hotel options in High Level, I ultimately chose the Quality Inn because it had a great overall guest rating, seemed to offer good bang-for-your-buck, lots of great comments on their breakfast offering, and was the one hotel that was not adjacent to the railway tracks that run along the other side of the highway.... More 

Was this review helpful? Yes
Victoria, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 30, 2014 via mobile

We stayed in a two bedroom suite for five nights on business. Room was spacious, and clean, the three of us were very comfortable. Staff was very nice. Location is good, walking distance to convenience store, laundromat, etc. Would stay here again if I find myself back in High Level!

Was this review helpful? Yes
Edmonton, Canada
1 review
5 of 5 stars Reviewed October 26, 2014

I would come back again and again. I had a great time here, lots of friendly staff that kept me entertained in the restaurant, lounge and nightclub. My room was clean and comfortable, and it had both interior and exterior access, which was very convenient for loading / unloading my vehicle. Great breakfast too!

Was this review helpful? Yes
Yellowknife
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed September 23, 2014

I stayed here in August on route to Alberta from the NWT and also on the way back from Alberta. I would not stay here again due to the horrible customer service provided, or shall I say not provided. The first night was ok. We checked in, we told the clerk there were two adults and 4 kids. He told... More 

Was this review helpful? Yes
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear Evan & family, On behalf of all our staff at the Quality Inn in High Level, I apologize for not exceeding your expectations during your recent stay with us. I agree that the opinions of our front desk agent are of no relevance, and do not help in explaining the reason why you were offered a different rate than... More 

Koersel, Belgium
1 review
5 of 5 stars Reviewed July 6, 2014

I stayed at this hotel for 4 nights and really enjoyed it. I got to know all the staff whom were very friendly from day one. My room was great, I slept well, nice TV and good WiFi. The free breakfast was awesome, they offered four different meals, pancakes, omelletes, french toast, or two eggs, bacon, potatoes, and toast. It... More 

Was this review helpful? Yes
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear reviewer, Thank you very much for the positive feedback, we are happy to hear you enjoyed your stay! Kindly, Tareq Morad More 

Questions? Get answers from hotel staff and past guests. Ask a question

9 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these High Level hotels
2.2 mi away
BEST WESTERN PLUS Mirage Hotel & Resort
0.4 mi away
Executive House Suites Hotel & Conference Centre
0.4 mi away
Days Inn High Level
Days Inn High Level
#5 of 7 in High Level
3.5 of 5 stars 80 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Super 8 High Level
Super 8 High Level
#3 of 7 in High Level
4.0 of 5 stars 184 reviews
0.1 mi away
Econolodge Inn and Suites
Econolodge Inn and Suites
#1 of 3 in High Level
4.0 of 5 stars 7 reviews
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay