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All 7 High Level hotels

Quality Inn and Suites

3.0 of 5 Hotel   |   9704 97th Street | Box 1050, High Level, Alberta T0H 1Z0, Canada (Formerly Stardust Motor Inn)
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Ranked #4 of 7 Hotels in High Level
A recent review
5 of 5 stars Reviewed July 6, 2014
Michael00701 Koersel, Belgium
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12 reviews from our community

Traveler rating
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    1
    2
    1
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2
Couples
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Solo
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9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yellowknife
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here in August on route to Alberta from the NWT and also on the way back from Alberta. I would not stay here again due to the horrible customer service provided, or shall I say not provided. The first night was ok. We checked in, we told the clerk there were two adults and 4 kids. He told... More

Was this review helpful? Yes
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear Evan & family, On behalf of all our staff at the Quality Inn in High Level, I apologize for not exceeding your expectations during your recent stay with us. I agree that the opinions of our front desk agent are of no relevance, and do not help in explaining the reason why you were offered a different rate than... More

Koersel, Belgium
1 review
5 of 5 stars Reviewed July 6, 2014

I stayed at this hotel for 4 nights and really enjoyed it. I got to know all the staff whom were very friendly from day one. My room was great, I slept well, nice TV and good WiFi. The free breakfast was awesome, they offered four different meals, pancakes, omelletes, french toast, or two eggs, bacon, potatoes, and toast. It... More

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Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear reviewer, Thank you very much for the positive feedback, we are happy to hear you enjoyed your stay! Kindly, Tareq Morad More

Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed May 30, 2014

I had a great 2 night stay at this hotel. The guest service agents were always friendly, the rooms were clean and well equipped, and the restaurant had delicious food. The breakfast was included, made to order, and served by a waitress! A nice break from the standard self serve pastries, juice and coffee typically offered by hotels these days.... More

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Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear Guest, We really appreciate your feedback, thank you for taking the time to post a review. It seems you took full advantage of all of our in house services and amenities, which is great to hear. We are proud to deliver an all encompassing experience where our guests feel thoroughly entertained. We look forward to hosting you again in... More

Bonnyville, Canada
1 review
5 of 5 stars Reviewed April 1, 2014

Very welcoming staff, I had a friendly experience from check-in to departure. The rooms were well equipped, nice big TV with high def cable channels. Most importantly for me, I had a good WiFi connection in my room which isn't easy to come by in hotels these days. Props to the staff and management for proving a great experience, I... More

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Banff, Canada
1 review
5 of 5 stars Reviewed March 28, 2014

What an amazing hotel. Who would've known there's a hotel you could pull up to your door, and walk to the restaurant through the inside… My first time to High Level, I expected the hotels to be of the worst kind. This place has everything… Had an amazing steak in the sports lounge, THE BEST PIZZA delivered to my room,... More

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Yellowknife
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed February 17, 2014 via mobile

My wife and I have been staying at this hotel passing through once or twice per year since 1994 when it was the Stardust. We normally stay on the back of the hotel because of its isolation and for our medium dog. You normally hear the occational drunk leaving the bar which was fine but this time, 15 Feb 14,... More

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Cochrane, Canada
2 reviews
5 of 5 stars Reviewed January 31, 2014

This is a great hotel, my check-in experience was informative and friendly. The room was exactly as I had requested and I was pleasantly surprised with the coziness of the room and the very comfortable bed. There were lots of great free movie channels and free wifi. Breakfast was included in what appeared to be a very nice restaurant. Unlike... More

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Calgary, Canada
1 review
5 of 5 stars Reviewed January 19, 2014

I can honestly say I really enjoyed my 2 night stay at this hotel. The staff made me feel as if they knew me forever and it was my first time there. The food is fabulous, especially the steak. My room was very spacious, i love the decor, and most importantly for me, the wifi service worked perfectly. I look... More

Was this review helpful? Yes
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear reviewer, Thank you very much for the positive feedback, we are happy to hear you enjoyed your stay! Kindly, Tareq Morad More

Edmonton, Canada
1 review
5 of 5 stars Reviewed December 6, 2013

The hotel across the highway referred me to this property as it was more within my budget. I got a very nice room, exceptionally clean, with a friendly and efficient check in experience. The room had a good sized flat screen tv (40"?) with lots of HD content, and great wifi connection. My room also had a fireplace, which was... More

Was this review helpful? Yes
Tareq M, Manager at Quality Inn and Suites, responded to this review

Dear Cedric, Thank you for taking the time to post this review and we are glad to hear that you had a good experience at our property. I will be sure to pass your compliments on to Tanisha, she is a fabulous server indeed, and we are fortunate to have her on our team. Sorry that we do not offer... More

Calgary, Canada
1 review
5 of 5 stars Reviewed November 20, 2013

Beautiful rooms and the fastest internet I've ever had in a hotel. They offered 4 great choices for breakfast which were freshly made to your liking and SERVED with coffee or juice. The staff were friendly and accommodating. Highly recommended!

Was this review helpful? Yes
Tareq M, General Manager at Quality Inn and Suites, responded to this review

Dear Adam A, Thank you very much for your review and we are pleased you enjoyed your stay. We very recently upgraded our Internet services to offer high speed Fiber Optic connection, which is the fastest service available in Canada. It's great to hear that it is appreciated by our guests! I will extend your compliments on the complimentary breakfast... More

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Additional Information about Quality Inn and Suites

Address: 9704 97th Street | Box 1050, High Level, Alberta T0H 1Z0, Canada (Formerly Stardust Motor Inn)
Phone Number:
Location: Canada > Alberta > High Level
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn and Suites 3*
Number of rooms: 62
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Also Known As:
Stardust Motor Hotel High Level
Stardust Hotel High Level
Quality Inn And Suites High Level, Alberta

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