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Super 8 High Level

GreenLeadersSilver level
2.5 of 5
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9502-114 Ave, High Level, Alberta T0H 1Z0, Canada
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Super 8 High Level
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1 room 1 guest
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Ranked #3 of 7 Hotels in High Level
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
alcowherd7 Edmonton, Alberta
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194 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Edmonton, Alberta
1 review
5 of 5 stars Reviewed 2 days ago NEW

I tend to stay at Super 8 wherever I travel to in Canada, so being a big company, this hotel didn't amaze me in anyway, but they upheld quality service and cleanliness. Internet is slow, but I was mainly watching high bitrate videos on YouTube, so it is expected.

Review collected in partnership with Super 8

Was this review helpful? Yes
Michelle D, Front Office Manager at Super 8 High Level, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at Super 8 High Level. I am glad that our staff and accommodations were able to meet your expectations, this is always our goal. Next time I hope we are able to amaze you. We are currently working at improving our internet to better serve our customers... More 

High Level, Alberta
1 review
3 of 5 stars Reviewed 6 days ago NEW

Checked in Friday checked out Saturday I have a prepaid credit card and it looks likes they preauthorized my card for more than the room and still haven't closed or posted my account... not impressed

Review collected in partnership with Super 8

Was this review helpful? Yes
Michelle D, Front Office Manager at Super 8 High Level, responded to this review

Dear Guest, Thank you for reviewing Super 8 High Level. I apologize for the inconvenience regarding your credit card authorization. On check-in we do authorize our guests' cards with the room amount plus a $100 deposit, which is standard in the hotel industry. Any excess amount is released when the guest checks out. As it was a weekend this amount... More 

Calgary
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for 2 nights. Friendly staff, nice clean rooms - great condition. The internet was almost unusable on both days/nights that I stayed here (very slow). When on a business trip, this is a deal breaker...

Was this review helpful? Yes
Michelle D, Front Office Manager at Super 8 High Level, responded to this review

RKeeling, Thank you for taking the time to review Super 8 High Level. We are very happy to hear that you enjoyed your stay, our team works hard to ensure guest satisfaction. I apologize for the internet quality this is something that we are working at improving. We look forward to hosting you again at Super 8 High Level. Regards,... More 

Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for for 2 nights. Rooms are nice. I ended up switching rooms because the first room I got smelled of cigarette smoke. The second one was no better. If you want a smoke free room, find another hotel, don't stay here. There was not one vending machine or ice machine working in the entire building.

Was this review helpful? Yes
Michelle D, Front Office Manager at Super 8 High Level, responded to this review

Dear Guest, Thank you for reviewing Super 8 High Level. Our staff continually work together to provide our guests with a pleasant experience and I apologize that you were disappointed on your recent stay. I understand your frustration in having to relocate, we currently have two entire floors that are non-smoking and are working towards reducing the amount of smoking... More 

Yellowknife, NWT
Level Contributor
174 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stopped here many times when traveling into and out of the NWT. The service is consistently good, the rooms are consistently clean and well maintained, and the breakfast is always good. Highly recommend.

Was this review helpful? Yes
Michelle D, Front Office Manager at Super 8 High Level, responded to this review

Dear YKexplorers, Thank you for taking the time to review Super 8 High Level. We are very pleased to hear that you enjoyed your recent stay with us, as we strive to exceed our guests expectations. We look forward to seeing again on your next stay at Super 8 High Level. Best Regards, Michelle Desjardins Front Office Supervisor More 

Edmonton, Canada
Level Contributor
12 reviews
9 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

After a business trip I stayed here to rest up for the long journey home. The rooms are excellent with a well crafted bathroom, good for soaking tired muscles! Friendly and helpful staff they helped me locate everything I needed. Also as a bonus there's a well kept small pool and water slide indoors. Just what the kids need to... More 

Was this review helpful? Yes
Michelle D, Front Office Manager at Super 8 High Level, responded to this review

Dear Guest, Thank you for taking the time to write a review for Super 8 High Level. We are happy to hear that you enjoyed your stay with us and that you were able to take advantage of our facilities. Families really enjoy being able to use our pool and water slide, especially after a long day travelling. We look... More 

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