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All 9 Drayton Valley hotels

Holiday Inn Express Hotel & Suites Drayton Valley

2.5 of 5 Hotel   |   5001 Brougham Drive, Drayton Valley, Alberta T7A 0A1, Canada
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Ranked #4 of 9 Hotels in Drayton Valley
A recent review
5 of 5 stars reviewed 6 days ago
DJRCanada Canada
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24 reviews from our community

Traveler rating
    10
    8
    4
    2
    0
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2
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15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
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English first
Canada
Top Contributor
59 reviews 59 reviews
43 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It all started with a very friendly outgoing lady greeting me at check in. My visit continued in that same vein. Room was vg. Though TV could be larger Breakfast was good. Business centre served my needs and check out was quick and seamless. Can't go wrong with DV HIE!!

Was this review helpful? Yes
Maxine T, General Manager at Holiday Inn Express Hotel & Suites Drayton Valley, responded to this review

Thank you so much for your generous words. Here at Holiday Inn Express Drayton Valley, we have the best guests which makes it easy to be friendly and to give you what you need...a great sleep, breakfast and a friendly smile. On your next trip to Drayton Valley, please stop in and introduce yourself. I look forward to continuing to... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 10, 2014

I have been staying here for the past 3 or 4 days now working a crazy shift schedual and im glad to say I find it very quite even though there are alot of work crews comming and going. The rooms are very nice, staff helpfull and the bed & pillows comfortable. the only down side is they don't have... More

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Okanagan Valley, BC
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 29, 2014

Stayed over 2 nights attending the wedding of BFF's daughter! Such great service from the front desk while getting yelled at on the phone by customer for something she couldn't fix and didn't do...outstanding!! We'd stay again if ever we needed to!!

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Calgary
Contributor
18 reviews 18 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 10, 2014 via mobile

Stayed one night on June 9th as I was passing through town. Check in was fast and easy, the girl at the front desk was very persuasive in getting me to join the Holiday Inn club. My room was clean and bright with two double beds, a nice bathroom and a flat screen TV. The shower was perfect with a... More

Was this review helpful? Yes
Oscar P, Manager at Holiday Inn Express Hotel & Suites Drayton Valley, responded to this review

Thank you for taking the time to write a review. We are taking all the measurements to correct this situation from occurring again. I understand you were satisfied with all other areas of services and I hope you re-consider about staying with us in the future. More

Didsbury
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 28, 2014

Drayton Valley is a very busy place due to the enormous activity in the oil and gas industry. As a result rooms are quite difficult to reserve. I was fortunate to find a room at the Holiday Inn Express. The room was an executive suite and was nicely furnished with a separate desk. A very fast wireless internet connection was... More

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Didsbury, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 21, 2014

Rooms are very nice Service is less than truthful Lost the fax of credit card then told me staff quit Two days later the staff that I was told quit was working Then I asked about when hot tub would be fixed same staff lied again to me hot tub not fixed still breakfast is poor at best. Frustrated will... More

Was this review helpful? Yes 1
Meagan C, Manager at Holiday Inn Express Hotel & Suites Drayton Valley, responded to this review

Thank you for leaving us a feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured,... More

Salmon Arm
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed July 22, 2013

Lots of parking, nice building, smells like dirty lake water when you walk in, but thank goodness it didn't spread to the room we were in! Granted we were on the 4th floor, so I don't know what the others were like! We had a king suite, which was nice, but the cleaning people left an open container of milk... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Drayton Valley, responded to this review

Dear JenwaC, Thank you for sharing your feedback. I truly value your comments, all the good, the bad and the opportunities to improve, as these give us the opportunity of improving what we can offer to improve your stay. I want to assure you that the points you've raised in this review will be looked into. Thank you once again... More

Edmonton,Alberta Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2013

I have always been a hard core Best Western fan. I arrived in Drayton Valley to discover that there were no rooms available at the Best Western. Well I went looking and came across the Holiday Inn Express. I checked in , not expecting too much. I love surprises and the Drayton Valley Holiday Inn Express was about to become... More

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Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 12, 2013

Didn't really get to explore the hotel much, arrived later in the evening (delayed flight & the drive there) and it was really just a place to sleep before heading to my work-site. The person staying with me and myself didn't mind the place at all - for what we'd experienced. It was a clean hotel and the staff was... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Drayton Valley, responded to this review

Dear Lexa_xo, First of all let me thank you for taking time to write your review. I am delighted you found our hotel clean and our staff very friendly. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope that you will give... More

Calgary
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 18, 2013

I'd like to start this review by stating that my choice of 'poor' for the review is based on our overall experience at the Holiday Inn Express Hotel. The Good: If I was asked to rate the physical building itself, I would have chosen good or very good. The beds are comfortable, the breakfast has a pretty good variety and... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Drayton Valley, responded to this review

Dear jungwili, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

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Additional Information about Holiday Inn Express Hotel & Suites Drayton Valley

Address: 5001 Brougham Drive, Drayton Valley, Alberta T7A 0A1, Canada
Phone Number:
Location: Canada > Alberta > Drayton Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Drayton Valley 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Drayton Valley
Drayton Valley Holiday Inn
Holiday Inn Drayton Valley
Holiday Inn Express Hotel & Suites Drayton Valley Alberta

37 photos of this hotel

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