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All 9 Drayton Valley hotels

Holiday Inn Express Hotel & Suites Drayton Valley

2.5 of 5 Hotel   |   5001 Brougham Drive, Drayton Valley, Alberta T7A 0A1, Canada
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68%
Ranked #5 of 9 hotels in Drayton Valley
A recent review
5 of 5 stars reviewed 3 weeks ago
Carolyn M Okanagan Valley, BC
  • Reviews (22)
  • Photos (37)
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  • Room tips (4)
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22 people have reviewed this hotel

Traveler rating
    9
    7
    4
    2
    0
See reviews for
2
3
2
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Okanagan Valley, BC
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed over 2 nights attending the wedding of BFF's daughter! Such great service from the front desk while getting yelled at on the phone by customer for something she couldn't fix and didn't do...outstanding!! We'd stay again if ever we needed to!!

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Calgary
Contributor
17 reviews 17 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 10, 2014 via mobile

Stayed one night on June 9th as I was passing through town. Check in was fast and easy, the girl at the front desk was very persuasive in getting me to join the Holiday Inn club. My room was clean and bright with two double beds, a nice bathroom and a flat screen TV. The shower was perfect with a... More

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Oscar P, Manager at Holiday Inn Express Hotel & Suites Drayton Valley, responded to this review

Thank you for taking the time to write a review. We are taking all the measurements to correct this situation from occurring again. I understand you were satisfied with all other areas of services and I hope you re-consider about staying with us in the future. More

Didsbury
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 28, 2014

Drayton Valley is a very busy place due to the enormous activity in the oil and gas industry. As a result rooms are quite difficult to reserve. I was fortunate to find a room at the Holiday Inn Express. The room was an executive suite and was nicely furnished with a separate desk. A very fast wireless internet connection was... More

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Didsbury, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 21, 2014

Rooms are very nice Service is less than truthful Lost the fax of credit card then told me staff quit Two days later the staff that I was told quit was working Then I asked about when hot tub would be fixed same staff lied again to me hot tub not fixed still breakfast is poor at best. Frustrated will... More

Was this review helpful? Yes 1
Meagan C, Manager at Holiday Inn Express Hotel & Suites Drayton Valley, responded to this review

Thank you for leaving us a feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured,... More

Salmon Arm
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 22, 2013

Lots of parking, nice building, smells like dirty lake water when you walk in, but thank goodness it didn't spread to the room we were in! Granted we were on the 4th floor, so I don't know what the others were like! We had a king suite, which was nice, but the cleaning people left an open container of milk... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Drayton Valley, responded to this review

Dear JenwaC, Thank you for sharing your feedback. I truly value your comments, all the good, the bad and the opportunities to improve, as these give us the opportunity of improving what we can offer to improve your stay. I want to assure you that the points you've raised in this review will be looked into. Thank you once again... More

Edmonton,Alberta Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2013

I have always been a hard core Best Western fan. I arrived in Drayton Valley to discover that there were no rooms available at the Best Western. Well I went looking and came across the Holiday Inn Express. I checked in , not expecting too much. I love surprises and the Drayton Valley Holiday Inn Express was about to become... More

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Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 12, 2013

Didn't really get to explore the hotel much, arrived later in the evening (delayed flight & the drive there) and it was really just a place to sleep before heading to my work-site. The person staying with me and myself didn't mind the place at all - for what we'd experienced. It was a clean hotel and the staff was... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Drayton Valley, responded to this review

Dear Lexa_xo, First of all let me thank you for taking time to write your review. I am delighted you found our hotel clean and our staff very friendly. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope that you will give... More

Calgary
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 18, 2013

I'd like to start this review by stating that my choice of 'poor' for the review is based on our overall experience at the Holiday Inn Express Hotel. The Good: If I was asked to rate the physical building itself, I would have chosen good or very good. The beds are comfortable, the breakfast has a pretty good variety and... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Drayton Valley, responded to this review

Dear jungwili, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

Top Contributor
92 reviews 92 reviews
76 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 11, 2013

Nice, clean hotel with fantastic breakfast. I will definitely return. The location was good with plenty of room for parking. All the staff were friendly and helpful. The hallways were quiet and I heard no road noise as I slept. I will recommend this hotel to all my friends and family. A special commendation to the lady at the front... More

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Calgary, Canada
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 9, 2013

For a few nights stay Holiday Inn was descent stay. Room was clean and well maintained, bad was good. Upside is being walking distance to restaurants and grocery shopping. Customer appreciation day was a nice touch.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Drayton Valley, responded to this review

Dear Vlada_Calgary, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I appreciate you taking the time to share your feedback as this is our best resource for improving the quality and service we offer to... More

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Additional Information about Holiday Inn Express Hotel & Suites Drayton Valley

Address: 5001 Brougham Drive, Drayton Valley, Alberta T7A 0A1, Canada
Phone Number:
Location: Canada > Alberta > Drayton Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Drayton Valley 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Drayton Valley
Drayton Valley Holiday Inn
Holiday Inn Drayton Valley
Holiday Inn Express Hotel & Suites Drayton Valley Alberta

37 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (15)
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Hotel & grounds (12)
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Dining (5)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Drayton Valley in Canada Our Drayton Valley hotel, located in the heart of downtown Drayton Valley, is one of the newest hotels along the Cowboy Trail. It's 139 km from Edmonton--home of the famous Edmonton Oilers Hockey Team. Our Drayton Valley hotel provides easy access to many Drayton attractions. One of the city's trademark locations, the Ominplex, is only one kilometer away from our Drayton accommodations. If you want to get close with nature, consider exploring Drayton on horseback and taking a ride along the Riverside Horse Trails. And, make sure your schedule has time for a round of golf at the Drayton Valley Golf and Country Club (one km). If you are in town for business, our Drayton Valley hotel is ideal. Major companies including Weyerhauser, Alberta North Petroleum and Imperial Oil are all within two kilometers of us. We have an on-site Business Center to assist with your copy, courier, fax and printing needs. In addition, we are located within walking distance to the Civic Convention Center. While lodging at our hotel in Drayton Valley, you can enjoy several choice amenities including high-speed, wireless Internet access, a 24-hour Business Center, a spa and our free hot breakfast bar with our signature cinnamon rolls. So, on your next visit to Drayton Valley, discover the newest place to call home and stay with Holiday Inn Express Hotel and Suites. ... more   less 
Number of rooms
96

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