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BEST WESTERN Cold Lake Inn

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4815 52nd Street, Cold Lake, Alberta T9M 1P1, Canada
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BEST WESTERN Cold Lake Inn
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BEST WESTERN Cold Lake Inn
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114 Reviews from our TripAdvisor Community

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Traveler rating
    41
    31
    23
    14
    5
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18
10
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59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
  • All months
    (114)
  • Mar-May only
    (25)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (25)
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Edmonton, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Spacious room, courteous staff, very close to downtown and the hotel has modest gym and swimming pool and hot tub facilities. Unfortunately, construction work was going on outside the hotel vicinity and it was little bit disturbing but can't blame hotel for this. Breakfast really nice and two restaurants available for having lunch and dinner. The staff in the bar... More 

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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Nothing really special. Average hotel. I am supposed to stay in the campgrounds in my trip but since cold lake Park is infested with mosquitoes, I stayed in this hotel. I was greeted by smiling receptionist in the lobby who are eager to help. My room was outside the building, motel type. The room was ok, clean with TV, sofa... More 

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Fredericton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff were very professional, the room was clean, and it was quiet. What more could a guy ask for? I was very pleased with both the room and the staff. I would definitely recommend this hotel for anyone staying in the Cold Lake area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Vancouver
Level Contributor
146 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Awkward finding the entrance as it is a bit sprawling - go to the Liquor Store side for entry but parking is mostly available further south. Desk staff are a bit overbearing - pushing the "rewards" registration - and when a caller phones for your room there is an aggressive interrogation involved... undoubtedly the rooms are clean - as they... More 

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Victoria, Canada
1 review
4 of 5 stars Reviewed June 17, 2015

Nice, clean hotel. Friendly staff, room service is good although dont bother asking questions when ordering the language barrier will cause items to come not as advertised.. internet is intermittent, lighting is fair and manual on all the lamps, to turn on all the lights in your room you have to do a lap of your room. TV's have usb... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for sharing your experience with us! I am sad to learn that your stay was not as enjoyable. Your comments about the restaurant have been addressed to the restaurant manager. Room's remote controls provided by cable provider also we have TV remote control at the front desk if you requested then, We are happy to provide... More 

saint-jean, Canada
1 review
4 of 5 stars Reviewed June 17, 2015

exelent hotel overall but watch out! Apparently reservations on the intenet is not such a good idea. I payed 140$ a night because of a reservations. 2 friends did not use reservation and payed 125$ a night in the same type of room for the same stay(dates and lenght of stay). When i asked why i was confirmed that the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for taking the time to share your experience with us. I have reviewed your reservation and reservation was made from our on-line corporate website under the rate code of Web special. This rate has a some restriction while making the reservation which are pre-paid and non-refundable. Due to the on-line reservation we do not have any... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 16, 2015 via mobile

Whent there whit my family and experienced realy good food and friendly staff. Prices is reasonable and worth every penny. Restaurant what really deserves that name and you really be surprised by what you get.

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay with us. Please come back and visit us again soon! More 

Lac La Biche
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 stars Reviewed June 10, 2015

Staying here for this night only, I was planning on two nights, but the walls are paper thin as I listen to a room full of guys beside me chat it up, so I will be going someplace else for tomorrow night. I can hear the person coughing and hacking in the room on the other side, not impressed. This... More 

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you for sharing your experience with us. Our hotel is unique such that we have a motel wing and a hotel wing. The room that you reserved was in the motel annex that has convenient direct outdoor access. I see from your survey that you had some issues with noise. If you notify this issue to Front Desk then... More 

Calgary, Canada
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 3, 2015

We booked this hotel for two nights at Cold Lake to visit the AFB and lake. Very basic room which is just enough to sleep. the carpet seemed old and the floor soft. Not too bad if spending one or two nights. Came with breakfast which was not that great. Be careful what you ask for as they will deliver... More 

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for the review. I would like to apologize because, from the sounds of things, you were not as quite blown away as we hoped. We are still in the midst of hotel renovations that will be completed in the next few months. We look forward to finishing these renovations so we can provide our guests with... More 

Spruce Grove, Canada
1 review
5 of 5 stars Reviewed May 27, 2015

I was very pleased with my stay at this place starting with as soon as we arrived the person at the front desk ask if we wanted a room up grade for no extra cost and aa room on the ground floor as my wife has a bad leg disability. everyone there there that we talked to was very pleasant... More 

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for taking the time to write such a great review about us for all future travellers to read. We are so excited you enjoyed your stay with us. We strive to make you feel at home when you are with us and there is nothing better than blending your family with our Best Western Family. See... More 

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