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BEST WESTERN Cold Lake Inn

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4815 52nd Street, Cold Lake, Alberta T9M 1P1, Canada
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BEST WESTERN Cold Lake Inn
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BEST WESTERN Cold Lake Inn
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110 Reviews from our TripAdvisor Community

Traveler rating
    41
    29
    21
    14
    5
See reviews for
18
10
9
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
  • All months
    (110)
  • Mar-May only
    (25)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (25)
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Victoria, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice, clean hotel. Friendly staff, room service is good although dont bother asking questions when ordering the language barrier will cause items to come not as advertised.. internet is intermittent, lighting is fair and manual on all the lamps, to turn on all the lights in your room you have to do a lap of your room. TV's have usb... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for sharing your experience with us! I am sad to learn that your stay was not as enjoyable. Your comments about the restaurant have been addressed to the restaurant manager. Room's remote controls provided by cable provider also we have TV remote control at the front desk if you requested then, We are happy to provide... More 

saint-jean, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

exelent hotel overall but watch out! Apparently reservations on the intenet is not such a good idea. I payed 140$ a night because of a reservations. 2 friends did not use reservation and payed 125$ a night in the same type of room for the same stay(dates and lenght of stay). When i asked why i was confirmed that the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for taking the time to share your experience with us. I have reviewed your reservation and reservation was made from our on-line corporate website under the rate code of Web special. This rate has a some restriction while making the reservation which are pre-paid and non-refundable. Due to the on-line reservation we do not have any... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Whent there whit my family and experienced realy good food and friendly staff. Prices is reasonable and worth every penny. Restaurant what really deserves that name and you really be surprised by what you get.

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay with us. Please come back and visit us again soon! More 

Lac La Biche
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Staying here for this night only, I was planning on two nights, but the walls are paper thin as I listen to a room full of guys beside me chat it up, so I will be going someplace else for tomorrow night. I can hear the person coughing and hacking in the room on the other side, not impressed. This... More 

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you for sharing your experience with us. Our hotel is unique such that we have a motel wing and a hotel wing. The room that you reserved was in the motel annex that has convenient direct outdoor access. I see from your survey that you had some issues with noise. If you notify this issue to Front Desk then... More 

Calgary, Canada
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked this hotel for two nights at Cold Lake to visit the AFB and lake. Very basic room which is just enough to sleep. the carpet seemed old and the floor soft. Not too bad if spending one or two nights. Came with breakfast which was not that great. Be careful what you ask for as they will deliver... More 

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for the review. I would like to apologize because, from the sounds of things, you were not as quite blown away as we hoped. We are still in the midst of hotel renovations that will be completed in the next few months. We look forward to finishing these renovations so we can provide our guests with... More 

Spruce Grove, Canada
1 review
5 of 5 stars Reviewed 5 weeks ago

I was very pleased with my stay at this place starting with as soon as we arrived the person at the front desk ask if we wanted a room up grade for no extra cost and aa room on the ground floor as my wife has a bad leg disability. everyone there there that we talked to was very pleasant... More 

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for taking the time to write such a great review about us for all future travellers to read. We are so excited you enjoyed your stay with us. We strive to make you feel at home when you are with us and there is nothing better than blending your family with our Best Western Family. See... More 

2 reviews
5 of 5 stars Reviewed May 11, 2015

We came to to Cold Lake to participate in a Lacrosse Tournament. The hotel lobby is very welcoming. We had a one bedroom suite. The bathroom was spacious with a deep soaker tub. The beds were so comfortable, we slept soundly. We stayed in the newer tower. Even with a tournament keeping the hotel full. It was very quiet.

Review collected in partnership with Best Western

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you for such an incredibly nice review! Everyone at the BEST WESTERN Cold Lake Inn takes pride their work and it shows by how pleasant our customers are. We are appreciative of anyone who takes time to leave a friendly review and love that you feel a part of our family now!We hope to see you again soon! More 

calgary
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 6, 2015

The Conference and Banquet staff, especially the manager of these areas, were absolutely excellent. When they noticed we had challenges with the speaker system we had brought with us, the manager quietly and unobtrusively supported us in getting their system set up for our next session. Banquet staff provided opportunities for conference participants to select from menu items when possible... More 

Was this review helpful? Yes
Francien V, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for an incredibly nice review! We are so excited you enjoyed your stay and had nice time in our Banquet facility! Your support inspires out staff to provide every guest with the best customer service every day! We hope to see you again soon! More 

Vancouver, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 28, 2015

stayed at this hotel in april 2015 for approx 7 days.free breakfast with the room.the breakfast is very good.staff friendly and courteous.great location in the town.However,i recommend paying the 30 dollars extra a night and stay in the hotel part as opposed to the best western apartments next to the hotel.the hotel itself is quiet modern and up to date.the... More 

Was this review helpful? Yes
Francien V, Front Office Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you for such a nice review! Our entire team takes pride in their work and your support and feedback inspires our staff to provide every guest with the best customer service every day! We are very happy to hear that you enjoyed our breakfast and we hope you decide to stay with us during your next stay in Cold... More 

viking, Canada
1 review
4 of 5 stars Reviewed April 25, 2015

spent most of time at the arena but got a good sleep at night reasonably quiet and the breakfast in the morning was great didn't have to order just eat and run food was good and hot people in the restaurant were friendly and helpful made for an enjoyable stay

Review collected in partnership with Best Western

Was this review helpful? Yes
Francien V, Front Office Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for your nice review! We are happy to hear that you have enjoyed your hockey weekend with your family in our hotel and we will make sure that the restaurant staff hears about your review so that their hard work does not go unnoticed! We hope you got to enjoy our swimmingpool and we hope to... More 

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