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BEST WESTERN Cold Lake Inn

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4815 52nd Street, Cold Lake, Alberta T9M 1P1, Canada
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1 room 1 guest
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BEST WESTERN Cold Lake Inn
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118 Reviews from our TripAdvisor Community

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Traveler rating
    43
    32
    23
    14
    6
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18
10
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62
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
  • All months
    (118)
  • Mar-May only
    (25)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (25)
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Edmonton, Canada
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Actually not too bad! I stayed in the older rooms and they have been recently upgraded. Very nicely done. Clean and modern. Would definitely stay here again. Breakfast is done at 9:00 so get there before that. Otherwise you can get a discount in the restaurant. Staff are very professional

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Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice hotel in small town. Staff are always ready to help you. Nice pool, hot tub and waterside. Hotel has Sawmill restaurant, lounge and VLT gaming room. Rooms are very clean and We enjoyed our stay.

Was this review helpful? Yes 1
Gold River, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked a room for 2 nights at the Best Western in Cold Lake thinking I would be in a hotel. I am o ER 70 and I like a hotel where I do t have to go outside for anything. This hotel put me in a MOTEL room beside the hotel and I had to walk through pouring rain... More 

Was this review helpful? Yes 1
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you for sharing your experience with us. Our hotel is unique such that we have a motel wing and a hotel wing. The room that you reserved was in the motel annexe that has convenient direct outdoor access. Our room descriptions specify "motel", but this is often overlooked. We would be happy to accommodate you in the hotel for... More 

Edmonton
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel on a fishing trip on Lac des Iles with friends. Cold Lake is close to several lakes both in Alberta and Saskatchewan that are good for fishing. An excellent hotel to stay in and wonderful continental breakfast. Stay in the main hotel where the Lounge/Bar/Restaurant are located.

Review collected in partnership with Best Western

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Edmonton, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spacious room, courteous staff, very close to downtown and the hotel has modest gym and swimming pool and hot tub facilities. Unfortunately, construction work was going on outside the hotel vicinity and it was little bit disturbing but can't blame hotel for this. Breakfast really nice and two restaurants available for having lunch and dinner. The staff in the bar... More 

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Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nothing really special. Average hotel. I am supposed to stay in the campgrounds in my trip but since cold lake Park is infested with mosquitoes, I stayed in this hotel. I was greeted by smiling receptionist in the lobby who are eager to help. My room was outside the building, motel type. The room was ok, clean with TV, sofa... More 

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Fredericton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2015

The staff were very professional, the room was clean, and it was quiet. What more could a guy ask for? I was very pleased with both the room and the staff. I would definitely recommend this hotel for anyone staying in the Cold Lake area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for taking the time to leave such a positive review. Everyone at the BEST WESTERN Inn takes pride in their work and it shows by how pleasant our customers are. we are appreciative of anyone who takes time to leave a friendly review and love that you feel a part of our family now! We hope... More 

Vancouver
Level Contributor
146 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed July 9, 2015

Awkward finding the entrance as it is a bit sprawling - go to the Liquor Store side for entry but parking is mostly available further south. Desk staff are a bit overbearing - pushing the "rewards" registration - and when a caller phones for your room there is an aggressive interrogation involved... undoubtedly the rooms are clean - as they... More 

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for taking the time to share your experience with us. I am sad to learn that your stay was not enjoyable your comments on our maintenance are duly noted and have already been passed to our maintenance manager to make this these issues are properly addressed to not happen again. We hope that we will have... More 

Victoria, Canada
1 review
4 of 5 stars Reviewed June 17, 2015

Nice, clean hotel. Friendly staff, room service is good although dont bother asking questions when ordering the language barrier will cause items to come not as advertised.. internet is intermittent, lighting is fair and manual on all the lamps, to turn on all the lights in your room you have to do a lap of your room. TV's have usb... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for sharing your experience with us! I am sad to learn that your stay was not as enjoyable. Your comments about the restaurant have been addressed to the restaurant manager. Room's remote controls provided by cable provider also we have TV remote control at the front desk if you requested then, We are happy to provide... More 

saint-jean, Canada
1 review
4 of 5 stars Reviewed June 17, 2015

exelent hotel overall but watch out! Apparently reservations on the intenet is not such a good idea. I payed 140$ a night because of a reservations. 2 friends did not use reservation and payed 125$ a night in the same type of room for the same stay(dates and lenght of stay). When i asked why i was confirmed that the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for taking the time to share your experience with us. I have reviewed your reservation and reservation was made from our on-line corporate website under the rate code of Web special. This rate has a some restriction while making the reservation which are pre-paid and non-refundable. Due to the on-line reservation we do not have any... More 

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