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BEST WESTERN Cold Lake Inn

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4815 52nd Street, Cold Lake, Alberta T9M 1P1, Canada
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BEST WESTERN Cold Lake Inn
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130 Reviews from our TripAdvisor Community

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Calgary
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed January 5, 2016

Arrived Dec 20, had our dog with us so we were contained to a specific area outside of the main building which wasn't much fun especially if you were off to the pool or hot tub, as you then returned to your room via the -temperatures outside. Breakfast was initially disappointing as most items were empty when we got there... More 

Helpful?
Thank frohls
Regina
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 31, 2015

We were here for two nights with our family of 6 over Christmas. We had ended up with a suite that had 2 queens and 1 double. Yes...a double. Didn't think they were an option anymore. Checking in on the afternoon of Christmas Eve, the place was a ghost town in terms of guests, but the front staff was warm... More 

Helpful?
Thank Ian D
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are planning on hotel improvements in the new year and will certainly use your comments to see if we can better utilize the space in room the room. We will... More 

Norman Wells, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 18, 2015

This hotel is clean and pleasant The staff was friendly and helped us get checked in early so that I could attend my meeting. The breakfast which is included is very good and has a nice selection of hot items, including bacon, eggs, pancakes, toast and more.

Helpful?
Thank Robert M
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you for staying with us here at the hotel Best Western Cold Lake Inn. We are committed to providing our guests with the highest level of customer satisfaction. I am pleased to see that you thought highly enough of us to recommend us to your friends. Thank you again for your comments and have a wonderful day. More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed December 2, 2015

I stay in htis hotel every time I am in Cold Lake for business. The Sawmill is on site for your business dinners nad while you do that, your family can enjoy the pool and waterslide. Excellent facility and I highly recommend it!

Review collected in partnership with Best Western

Helpful?
Thank Kevin K
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for taking the time to write such a great review about us for all future travellers to read. We are so excited you enjoyed your stay. We strive to make you feel at home when you are with us and there is nothing better than blending your family with our Best Western family. See you again... More 

cold lake, Canada
1 review
5 of 5 stars Reviewed November 28, 2015

excellent lodging great food neat,clean quiet all the amenities provided. caring friendly and polite staff. parking is close to exit of hotel outdoor lighting is good at night. it was a good experience overall

Review collected in partnership with Best Western

Helpful?
Thank Bob D
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you for such an incredibly nice review! Our entire staff takes pride in their work and we appreciate you taking your time to leave a friendly review and we love that you had a great stay! Please come back and visit us again soon! More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 22, 2015 via mobile

Perfect hotel to stay if you're visiting Cold Lake TriCity Canada. Good reception, great breakfast, quiet and comfortable. There's also have Jacuzzi in the room.. Wow.. This is my first time seeing this. Not sure if this is in all rooms but this was in my King size room. Really nice. Will definitely stay here again " if and when"... More 

Helpful?
Thank Manny E
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for taking the time to write such a great review about us for all future travellers to read. We are so excited you enjoyed your stay with us. Please come back and visit us again soon! More 

Edmonton
Level Contributor
74 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed September 28, 2015

Other than a non functional fridge and housekeeping that didn't show up, things were very well done at this property. The staff were all very good and the food was very reasonable as well (Attached Sawmill).

Helpful?
Thank Raj B
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for the review. I would like to apologize because, from the sounds of things, you were not as quite blown away as we hoped. I am so sorry we would not get the maintenance issues resolved in a timely manner; we understand how frustrating it can when our modern utilities are not working properly. Your comments... More 

Edmonton, Canada
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 18, 2015

I stayed at this hotel for a business visit and it was probably the best Best Western hotel I have ever stayed at. Although I didn't eat there for once, they have a Sawmill Restaurant in the hotel which is fantastic as you don't have to stray far to get a decent meal and drinks after a long day. I... More 

Helpful?
Thank Scooter_EDM
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you for staying with us here at the Best Western Cold Lake Inn. We are committed to providing our guests with the highest level of customer satisfaction. I am pleased to see that you thought highly enough of us to recommend us to your friends. Thank you again for your comments and have a wonderful day. More 

1 review
4 of 5 stars Reviewed September 15, 2015

very comfortable beds,impressed with the sawmill being right there,that was so convenient. Didn't get to have breakfast though. I definitely would stay again except I would bring a fan because I need white noise to sleep and the fan on the air conditioner wasn't loud enough .

Helpful?
Thank Fern M
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are so excited you enjoyed your stay. We strive to make you feel at home when you are with us and there is nothing better than blending your family with our Best Western family. See you again... More 

woodbridge, United Kingdom
1 review
5 of 5 stars Reviewed September 7, 2015

this hotel is one of the reasons we keep coming back to cold lake. staff are very warm, friendly and helpful. we love the breakfast there and the easy access to the town and the lake. the pool and the fitness centre are very good.

Review collected in partnership with Best Western

Helpful?
Thank Sarah G
Akash P, Manager at BEST WESTERN Cold Lake Inn, responded to this review

Greetings from Best Western Cold Lake Inn, I wanted to personally thank you for your great review on our hotel. It is comments such as yours that motivate the team at the hotel to achieve excellence. We all have pride and passion when it comes to servicing our guests and it is great to see that this proved true during... More 

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