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Holiday Inn Minot - Riverside

3.0 of 5 2200 Burdick Expressway East, PO Box 2228, Minot, ND 58701
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Holiday Inn Minot - Riverside
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Holiday Inn Minot - Riverside
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94 reviews from our community

Traveler rating
    24
    31
    21
    12
    6
See reviews for
18
19
7
31
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (94)
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    (23)
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There are newer reviews for Holiday Inn Minot - Riverside
See the most recent reviews
Regina, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 22, 2014 via mobile

Not impressed that both the kids swim play structure and gym were closed for renovations. Staff had no idea how to get to local minot attractions. Their common response was to put it in our GPS. Very disappointed there was no continental breaksfsst. Too far from mall. Overbilled us on check out. Only saving grace was that we could see... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Minot - Riverside, responded to this review

Dear Tramorjoh, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More

Grand Forks, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

I spend alot of time and this hotel and I have to say the Staff from Top to Bottom care very much about make your stay here the best it can be. They have been going thought an extensive remodel and I know some people see the little bit of construction dust as an inconvience I do not. This means... More

Was this review helpful? Yes 1
HI M, Manager at Holiday Inn Minot - Riverside, responded to this review

Dear Bruce L, Thank you for your wonderful comments! Your comfort and satisfaction are of great interest to our entire team, and we hope to remain your hotel of choice while in Minot. Kind Regards, G Jones More

Roseau
Top Contributor
108 reviews 108 reviews
35 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed June 21, 2014

The rooms were nice at this Holiday Inn but I was very disappointed when we tried to check in and they didn't have our reservation. I had my confirmation in had (booked online in April) and had received a reminder e-mail from Holiday Inn 3 days prior to our arrival with the correct date/reservation. When I arrived, the desk staff... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Minot - Riverside, responded to this review

Dear Penny E, Thank you for taking the time to provide feedback on your stay. It is unfortunate reservation issues prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Moose Jaw, Canada
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 13, 2014

We phoned here three days before checking in for a wedding to ensure that we got a ground floor room which we reserved four months ahead. We asked for adjoining rooms because one of us has vertigo . Upon arriving we were put in the fourth floor. We unpacked because they said they had no other rooms. When we complained... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Minot - Riverside, responded to this review

Dear frannie1155040, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room assignment prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

swan lake mb canada
Top Contributor
135 reviews 135 reviews
51 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed June 4, 2014

Hotel is in a good location away from the mall which we actually enjoyed. The hotel was being renovated but was still in good shape, rooms clean and spacious and staff helpful. The voucher for 2 free drinks was nice. The Ground Round is unfortunately a disgrace. Not sure if this is independent from the hotel or not, but is... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Minot - Riverside, responded to this review

Dear gdesmond61, Thank you for taking the time to provide feedback on your stay. We are very glad you liked our clean and spacious rooms, and we thank you for acknowledging the efforts of our staff. On the other hand, it is unfortunate that your experience during breakfast prevented you from fully enjoying your time at the hotel. We take... More

Contributor
15 reviews 15 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 21, 2014

This hotel is clean, the staff does a heck of a job. It is a little distant from restaurants, etc., but there is a Ground Round on premises that was really good. Would definitely stay here again and deserves a better rank. I enjoyed my stay and only wish it was a little closer to all the new things being... More

Was this review helpful? Yes 4
Gemmaj701, Manager at Holiday Inn Minot - Riverside, responded to this review

Thank you so much for your wonderful review of our hotel. I am delighted that you enjoyed all that our property has to offer and we look forward to being your hotel choice next time you are visiting Minot. Kind Regards, Gemma Jones Assistant General Manager More

Sherwood, North Dakota
1 review
5 of 5 stars Reviewed March 18, 2014

Our daughter recently held a wedding reception at the Holiday Inn. We were extremely pleased with the whole process. Kianna Parisien (Catering Manager) was more than accommodating. She went out of her way to see that our daughter's reception was exactly as we wanted it, offering advice when asked and pleasantly working with us and the hotel management to meet... More

Was this review helpful? Yes
Gemmaj701, Manager at Holiday Inn Minot - Riverside, responded to this review

Karen B, Thank you for sharing your great experience with us! Your review clearly expresses great satisfaction and that is exactly how we want our guests to feel when leaving the Holiday Inn, Minot. Our team is thrilled to hear your fantasic review and we wish your daughter and her new husband much love and happiness. We greatly appreciate you... More

Colorado
Top Contributor
63 reviews 63 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 10, 2014

I have stayed at several hotels in Minot and I think this is the best for the value. They are remodeling a few floors which is unfortunate but it is also understandable as it is an older hotel. They have a VERY reasonable happy hour from 5-7 at the lobby bar and the bartenders have been very friendly. There are... More

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Bismarck, North Dakota, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 16, 2014

From the start there was clues that it may be a bad stay at checkin there was a 30 min wait one employee working on a sat evening 5:30 pm hotel was dated but room was nice if you didn't look out window that was have bricked in and a screen that was poorly fitted and a window that would... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Minot - Riverside, responded to this review

Dear Andrew S, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received poor customer service from our front desk and breakfast crew which was unacceptable. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 13, 2014

Rooms were very clean and plenty big. The pool area was very nice our kids had a blast. There is a Ground Round attached with good food and the service was great. We stayed 2 nights and plan on staying here again.

Was this review helpful? Yes
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Additional Information about Holiday Inn Minot - Riverside

Address: 2200 Burdick Expressway East, PO Box 2228, Minot, ND 58701
Phone Number:
Location: United States > North Dakota > Minot
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Minot - Riverside 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Holiday Inn Minot - Riverside Hotel Minot
Minot Holiday Inn

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