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Grand Hotel Varna Resort & Spa

4.5 of 5 Saints Constantine and Helena, Saints Constantine and Helena 9006, Bulgaria
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Grand Hotel Varna Resort & Spa
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Grand Hotel Varna Resort & Spa
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115 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Sofia, Bulgaria
1 review
1 of 5 stars Reviewed October 9, 2014

I stayed in this hotel in August 2014, with my wife and 3 Children, we paid for 'Premium' All Inclusive, we had a suite which was spacious with nice bathrooms and comfy beds, but could do with refurbishing just like all floors of the hotel. The resort has great potential if it was managed properly, the grounds are perfect for... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 6, 2014 via mobile

The entrance of the hotel is very clean, most certainly makes you believe it is a 5 star hotel. the rooms on the other hand are the worst I have ever slept in. They are in disparate need of maintenance. I found blonde hairs in my bed and insects crawling on my arm as soon as I got into bed.... More 

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Paignton, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2014

ok its says its 5 star all inclusive hotel - well maybe back in 1972 - downstairs very modern but rooms in need of refit - however i dont agree with other peoples reviews regarding drinks and food as well as reports that staff not friendly as these reviews are false, ive just had 2 weeks there as a relaxing... More 

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Peterborough, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 6, 2014

The Grand Hotel Varna is classed as a 5 star hotel, it probably was when it first opened 30 years ago, but it certainly isn't now. The rooms are a little tired, in need of refurbishment, but the beds are comfortable, linen was spotless, there was always a plentiful supply of hot water, as far as I'm concerned, you don't... More 

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Marketing Grand... S, Manager at Grand Hotel Varna Resort & Spa, responded to this review

Dear Nick, Thank you for the post , so we can remove some of our shortcomings and improve the quality of our services! We are happy to learn that our efforts have made your stay enjoyable. We will be happy to welcome you again as our guest at the Grand Hotel Varna. Kind regards, Grand Hotel Varna Resort&Spa Team More 

Suffolk, United Kingdom
1 review
1 of 5 stars Reviewed August 20, 2014

It did not help that we had a 9 hour delay at the airport! On arriving at the hotel and being faced with the splendor of the grand hotel reception, we thought we had gone to heaven, then the concierge took us to our room in a very antiquated lift. There are 4 lifts serving 11 floor and something like... More 

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Marketing Grand... S, Manager at Grand Hotel Varna Resort & Spa, responded to this review

Dear Donna, Thank you for your feedback! We appreciate and thank you leaving comments, by which we can make our services better. We always recommend to our guests in the case that any of the services in the hotel does not meet their expectations, to turn immediately to the hotel manager. So we can respond and make an effort to... More 

Bognor Regis, England, United Kingdom
2 reviews
1 of 5 stars Reviewed August 20, 2014

My sister and I have just returned from this hotel.downstairs and the pool were great ,rooms we're awful.every time you turned on the tap in bathroom terrible smell.bath panels coming off corroded mirrors stained bed linen and rooms not cleaned properly. Although we went all inclusive we had to eat out as the food was very poor,serving last nights dinner... More 

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Marketing Grand... S, Manager at Grand Hotel Varna Resort & Spa, responded to this review

Dear Gergie, Thank you for sending your feedback! We truly appreciate costumers who take the time to let us know about their experiences during their stay in our complex. We assure you that customer satisfaction is our top priority and we want the services at our hotels to reflect the principle. We always recommend our guests in the case that... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 22, 2014

It is a nice hotel ,a little bit old but it is fine.The food is good but it's not variety...the same deserts every day.The staff is not very friendly,the swiming pool is very very very cold when outside it is very hot but is good that you have swiming pool inside...this is a +.The drinks at all bars are not... More 

Was this review helpful? Yes 4
Marketing Grand... S, Manager at Grand Hotel Varna Resort & Spa, responded to this review

Dear Vlad, Thank you for your feedback! We thank you leaving comments, by which we can make our services better. Thank you also, that you appreciate our efforts, to offer to our guests quality service and to make the stay of our guests comfortable. We sincerely hope to have the opportunity again to welcome you as guests in our hotel.... More 

Kettering, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 7, 2014

I've stayed at this hotel a few times in my life (and have always visited for dinner/drinks ever other time I've visited Bulgaria for a hol, I think I've been 10/11 times)...the last time I stayed here was about 6yrs ago, but I feel that with all the bad comments on here, I had to put something into writing... From... More 

Was this review helpful? Yes 8
Sofia, Bulgaria
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 6, 2014

The hotel is fine. It didn't impressed me much with something special except with the swimming pool and the food. The swimming area is great and i spent most of my time there. Definitely recommend it. Also the food was good enough. I really like the cakes and still remember their taste.

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Ottawa, Canada
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 14, 2013

I was initially very impressed when I viewed the hotel's website: it appeared to be magnificent. I became a bit skeptical when I entered the hotel's vast lobby. Yes, it is big. Yes, it is clean. However, it is so sparse. There is not even a clock in the lobby!! The elevator service is poor at best. Very slow and... More 

Was this review helpful? Yes 3
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Additional Information about Grand Hotel Varna Resort & Spa

Address: Saints Constantine and Helena, Saints Constantine and Helena 9006, Bulgaria
Location: Bulgaria > Varna Province > Saints Constantine and Helena
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Hotel Varna Resort & Spa 4.5*
Number of rooms: 331
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Also Known As:
Grand Hotel Varna Resort And Spa
Grand Hotel Varna Saints Constantine And Helena
Grand Resort Varna
Grand Hotel Varna Resort & Spa Bulgaria/Varna Province
Hotel Style:
#8 On the Beach Hotel in Saints Constantine and Helena
#9 Luxury Hotel in Saints Constantine and Helena

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