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Grand Hotel Varna Resort & Spa

Saints Constantine and Helena, Saints Constantine and Helena 9006, Bulgaria
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Grand Hotel Varna Resort & Spa
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146 Reviews from our TripAdvisor Community

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Traveler rating
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66
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5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • French first
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    (146)
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    (20)
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    (82)
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    (37)
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Suceava, Romania
1 review
5 of 5 stars Reviewed 1 week ago

Deşi cuvintele nu pot exprima întotdeauna întregul, încercăm să surprindem şi noi câteva impresii despre Grand Hotel Varna – Hotel Lebed acum, la finalul celui de-al patrulea an la rând petrecut aici. Impresia generală, încă de când treci de bariera de la intrare, este că pătrunzi într-un tărâm de vis, într-o poveste! Totul este atât de VERDE, de frumos, de... More 

Was this review helpful? Yes
Marketing Grand... S, Manager at Grand Hotel Varna Resort & Spa, responded to this review

Dear Family B, We would like to thank you for your review. All kinds of reviews about our hotel are very important to us and help us significantly improve our service and the quality of our service. We are glad to hear that you and your family enjoyed your stay in our hotel. We would like to thank you for... More 

Brasov, Romania
1 review
1 of 5 stars Reviewed 1 week ago

Not a five stars hotel,every morrning the food was spoild and in eight days every day the same food.animations very poor and the drink quality as well.the employs don,t speek minimum english .We won't go back

Was this review helpful? Yes
Marketing Grand... S, Manager at Grand Hotel Varna Resort & Spa, responded to this review

Dear Cristina, Thank you for your feedback! We appreciate and thank you leaving comments, by which we can make our services better. We always recommend to our guests in the case that any of the services in the hotel does not meet their expectations, to turn immediately to the hotel manager. So we can respond and make an effort to... More 

Travelers are raving about these Saints Constantine and Helena hotels

aldershot england
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have visited this resort a few times over the last 20 years and have tried most of the hotels. We have never had a bad holiday at this resort. This year we stayed in Grand varna hotel along with our 15 year old son and four of our friends. We was celebrating my 50th birthday. Firstly i am so... More 

Was this review helpful? Yes
Marketing Grand... S, Manager at Grand Hotel Varna Resort & Spa, responded to this review

Dear Elena, Thank you for the post , so we can remove some of our shortcomings and improve the quality of our services! We are glad to learn that our efforts have made your stay enjoyable. We will be happy to welcome you again as our guest in our complex Kind regards, Grand Hotel Varna Resort&Spa Team More 

Washington DC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our visit to Grand Hotel Varna was a big disappointment. There are some pros to this place: there are numerous swimming pools with lots of facilities (e.g. slides) for kids. Also, the staff were generally friendly and helpful. But there are major drawbacks too. Top of my list is the food. Normally, this is very good in Bulgaria, especially fresh... More 

Was this review helpful? Yes 2
Marketing Grand... S, Manager at Grand Hotel Varna Resort & Spa, responded to this review

Dear GrayWashington, Thank you for your feedback! We appreciate and thank you leaving comments, by which we can make our services better. We always recommend to our guests in the case that any of the services in the hotel does not meet their expectations, to turn immediately to the hotel manager. So we can respond and make an effort to... More 

Baia Mare, Romania
1 review
5 of 5 stars Reviewed 2 weeks ago

We chose this resort because of property prices, positioning on the seashore and services. We hoped to have made the right choice and to our great joy that we found here was beyond our expectations. Wherever you were, or in the hotel room or on the restaurant terrace or on the promenade, you enjoyed a wonderful view. We were pleasantly... More 

Was this review helpful? Yes
Marketing Grand... S, Manager at Grand Hotel Varna Resort & Spa, responded to this review

Dear Paula, Thank you for your feedback! We thank you leaving comments, by which we can make our services better. Thank you also, that you appreciate our efforts, to offer to our guests quality service and to make the stay of our guests comfortable. Our concept is aimed at families with children and we try every year to enrich the... More 

Sibiu, Romania
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Rooms 3, services 4,restaurant 5, location 5,one with another result good.Free guarded parking available seats. Outdoor pool, indoor pool (with thermal water), 2 deck chairs and parasols per room at South Beach hotel pool and fitness, table tennis and billiards. Daily animation: underwater gymnastics, aerobics, bocha, volleyball and other sports, evening shows for adults;

Was this review helpful? Yes
Marketing Grand... S, Manager at Grand Hotel Varna Resort & Spa, responded to this review

Dear cipitravel, Thank you for your feedback! We appreciate and thank you leaving comments, by which we can make our services better. It would be a pleasure for us to welcome you in our hotel once again! We wish you have a nice day! Kind regards Grand Hotel Varna Resort&Spa Team, More 

Galati, Romania
1 review
5 of 5 stars Reviewed 2 weeks ago

We have a great vacation there !!! :) I love that they have a lot of green space,very big pool, good food and nice music. :) I recommand it for family... I really loved the people from * Alisa Team* . They are amazing!! The same thing I can say about desserts and pools. I felt really good,enjoying the shows... More 

Was this review helpful? Yes
Marketing Grand... S, Manager at Grand Hotel Varna Resort & Spa, responded to this review

Dear Fanel, We would like to thank you for your review. All kinds of reviews about our hotel are very important to us and help us significantly improve our service and the quality of our service. We are glad to hear that you and your family enjoyed your stay in our complex. We would like to thank you for all... More 

Navan, Ireland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here every year. We had a fantastic time. Staff are so friendly especially the staff from kids club looked after my daughter during meal times. They made sure to keep the children entertained with coloring pages and crayons. They were very chatty with my 6 year old daughter who asked lots of questions. My daughter and I had... More 

Was this review helpful? Yes
Marketing Grand... S, Manager at Grand Hotel Varna Resort & Spa, responded to this review

Dear Elena, Thank you for your feedback! We thank you leaving comments, by which we can make our services better. Thank you also, that you appreciate our efforts, to offer to our guests quality service and to make the stay of our guests comfortable. Our concept is aimed at families with children and we try every year to enrich the... More 

Cluj-Napoca, Romania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have a great vacation there !!! :) I love that they havea lot of green space,very big pool and nice music. :) I recommand it for family with chirdren , is uncrowded. :) They have wifi in the whole hotel.

Was this review helpful? Yes 1
Marketing Grand... S, Manager at Grand Hotel Varna Resort & Spa, responded to this review

Dear Klarisz, Thank you for your feedback! We thank you leaving comments, by which we can make our services better. Thank you also, that you appreciate our efforts, to offer to our guests quality service and to make the stay of our guests comfortable. Our concept is aimed at families with children and we try every year to enrich the... More 

Botosani, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I really loved the people from * Alisa Team* . They are amazing!! The same thing I can say about desserts and pools. I felt really good,enjoying the shows every night and dancing at Mini Disco . I will come back next year :).

Was this review helpful? Yes 1
Marketing Grand... S, Manager at Grand Hotel Varna Resort & Spa, responded to this review

Dear Bianca, Thank you for the post , so we can remove some of our shortcomings and improve the quality of our services! We are happy to learn that our efforts have made your stay enjoyable. We will be happy to welcome you again as our guest at Grand Hotel Varna. Kind regards, Grand Hotel Varna Resort&Spa Team More 

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