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Hotel Rubin

Grand Hotel Varna Resort&Spa | Varna, Saints Constantine and Helena 9006, Bulgaria
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Hotel Rubin
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Hotel Rubin
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41 Reviews from our TripAdvisor Community

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Traveler rating
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    7
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3
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
  • All months
    (41)
  • Mar-May only
    (3)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (1)
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Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

We were in Roubin hotel for 2 weeks in the beginning of August and traveled as a family of 4 persons, it was nice holiday. We had a standard double room for 2 adults and 2 children but were upgraded free to studio. The staff were helpful, I think it is really down to how you treat them. Breakfast, Lunch... More 

Was this review helpful? Yes 1
Marketing Grand... S, Manager at Hotel Rubin, responded to this review

Dear Alexander, Dear Ada, Thank you for the post , so we can remove some of our shortcomings and improve the quality of our services! We are happy to learn that our efforts have made your stay enjoyable. We will be happy to welcome you again as our guest at the Hotel Rubin. Kind regards, Grand Hotel Varna Resort&Spa Team More 

Italy
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 17, 2014

This Hotel is old and badly maintenance. Mattress and furniture were dirty and broken. Bad smell everywhere, in particular near the swimming pool!!!! I will never come back in this place and never tell to someone to go there....for me it has only to close!!!!!!

Was this review helpful? Yes
Marketing Grand... S, Manager at Hotel Rubin, responded to this review

Dear Aniello, Thank you for your feedback! We appreciate and thank you leaving comments, by which we can make our services better. We always recommend to our guests in the case that any of the services in the hotel does not meet their expectations, to turn immediately to the hotel manager. So we can respond and make an effort to... More 

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Sofia, Bulgaria
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 29, 2014

Ever wondered what life in the Soviet era was like? Book a stay at this hotel and you'll find out. Expect dirty rooms in a facility where maintenance seems to have been suspended for the last decade or so. Service is as if you are an intruder who prevents personnel from dealing with something else that is way more important... More 

Was this review helpful? Yes
Marketing R, Manager at Hotel Rubin, responded to this review

Dear Mr. Moreau, Thank you for your feedback! We appreciate and thank you leaving comments, by which we can make our services better. We always recommend to our guests in the case that any of the services in the hotel does not meet their expectations, to turn immediately to the hotel manager. So we can respond and make an effort... More 

Sofia, Bulgaria
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed June 23, 2014

Don't go there! The hotel has 4 stars, but in reality it should be 2-. Old and worn out furniture, small rooms and bathrooms. Smells awful. Food and drinks are of very poor quality. Staff is poorly qualified. Hugely overpriced.

Was this review helpful? Yes 4
Marketing Grand... S, Manager at Hotel Rubin, responded to this review

Dear Milena, Thank you for your feedback! We appreciate and thank you leaving comments, by which we can make our services better. We always recommend to our guests in the case that any of the services in the hotel does not meet their expectations, to turn immediately to the hotel manager. So we can respond and make an effort to... More 

Brasov, Romania
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 12, 2014

The hotel is very well situated on the beach in a quiet resort of 4-5 hotels. It is clasified as 4 stars, but I would'nt give it more than 3. We were lucky with the rooms, we had 3 rooms for 2 adults and 2 children and they were on the first floor, right on the beach, We could jump... More 

Was this review helpful? Yes 3
Marketing R, Manager at Hotel Rubin, responded to this review

Dear Alex, hank you for your feedback! We appreciate and thank you leaving comments, by which we can make our services better. Thank you for shared opinion about the hotel location, beach, a-la carte restaurants, the bars on the beach and the cleaness. The food in the restaurant was varied, we have guests from many different country and always strive... More 

Łódź
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 3, 2013

We stayed there from 8 july up to 22 July 2013 and we are very glad.Good weather , not very hot, good cuisine and a lot of fresh,delicious friuts, free Wi- Fi evn in the beach, free chairs in the beach, big room, guaiet in the night, many bars and restaurants(free- earlier reservations).i recomend this hotle for faimilies and i... More 

Was this review helpful? Yes 1
Marketing Grand... S, Manager at Hotel Rubin, responded to this review

Dear Aneta, Thank you for the post , so we can remove some of our shortcomings and improve the quality of our services! We are happy to learn that our efforts have made your stay enjoyable. We will be happy to welcome you again as our guest at the Roubin hotel. Kind regards, Grand Hotel Varna Resort&Spa Team More 

Motru, Romania
1 review
2 of 5 stars Reviewed August 12, 2013

Hotel are not four stars, maybe three stars.Food and drinks are terrible.There quality means more money.Staff doesn't speak english.Your car is not safety in the park area of the hotel.This hotel is so big. There in the room doesn't exist a refrigerator. The beach is by hotel and the the water of the pool is often could.

Was this review helpful? Yes
Marketing Grand... S, Manager at Hotel Rubin, responded to this review

Dear Mr. Privulescu, Thank you for your feedback! We appreciate and thank you leaving comments, by which we can make our services better. We always recommend to our guests in the case that any of the services in the hotel does not meet their expectations, to turn immediately to the hotel manager. So we can respond and make an effort... More 

Porto Alegre, RS
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed June 23, 2013 via mobile

Food is terrible. Drinks awful. Hotel lacks basic maintenance in many places. Clearly decadent. Wifi very slow. Staff doesn't speak english. Unless you only care about the beach, this is a no go place.

Was this review helpful? Yes 1
Marketing Grand... S, Manager at Hotel Rubin, responded to this review

Dear Mr. Gomes, Thank you for your feedback! We appreciate and thank you leaving comments, by which we can make our services better. We always recommend to our guests in the case that any of the services in the hotel does not meet their expectations, to turn immediately to the hotel manager. So we can respond and make an effort... More 

Bucharest, Romania
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 5, 2013

I only stayed two nights with all inclusive. This hotel is part of Grand Varna Resort which is quite big, but Constantin and Helena in this time of the year (beginning of June) was deserted, just a few tourists. The pros are: the hotel is on the beach, then it's the pool and the sand beach where there are hotel... More 

Was this review helpful? Yes 1
Marketing Grand... S, Manager at Hotel Rubin, responded to this review

Dear Ms Ursu, Thank you for your feedback! We appreciate and thank you leaving comments, by which we can make our services better. We always recommend to our guests in the case that any of the services in the hotel does not meet their expectations, to turn immediately to the hotel manager. So we can respond and make an effort... More 

Bucharest, Romania
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 3, 2013

Just to summarize it, if you don’t have time to read the full review below: the hotel and what it offers might seem a great cheap deal, but you will pay in full for this, through lousy service, food, drinks and sleep deprivation. I stayed there for 2 nights, as part of a larger organized group. I must say from... More 

Was this review helpful? Yes 1
Marketing Grand... S, Manager at Hotel Rubin, responded to this review

Dear Mr. , Thank you for your feedback! We appreciate and thank you leaving comments, by which we can make our services better. We always recommend to our guests in the case that any of the services in the hotel does not meet their expectations, to turn immediately to the hotel manager. So we can respond and make an effort... More 

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