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Estreya Palace

Saints Constantine and Helena 9006, Bulgaria
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1 room 1 adult
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54 Reviews from our TripAdvisor Community

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Hull
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 13, 2015

I returned recently from a week staying at the Hotel Estreya Palace. This resort comes in two parts, the far more luxurious Estreya Residence, which is self catering apartments and the Palace for all inclusive guests. As it was the second to last week it was very quiet, but that was OK. Like the other recent comments I was a... More 

Helpful?
1 Thank rogeshar
Valia V, Marketing Manager at Estreya Palace, responded to this review

Dear Ms Rogeshar, Thank you for choosing Estreya Palace and Estreya Residence for your summer vacation. As you mentioned it, St. Constatine and Helena resort is a quite green family resort with gardens, mineral water pools and nice sandy beaches that offer privacy. Estreya Palace and Estreya Residence hotels follow the resort's atmosphere and conception for calm vacation on fresh... More 

Filey
1 review
5 of 5 stars Reviewed September 7, 2015

Just returned from a fabulous holiday in this beautiful country. Stayed at The Estreya Residence (the Palace is next door)and what a lovely place to be.All the staff were all great and lovely to speak to and friendly. The room was clean and well maintained. Hopefully will be returning soon. I was a bit worried as I read the reviews... More 

Helpful?
Thank OperationsFiley
Valia V, Marketing Manager at Estreya Palace, responded to this review

Dear OperationsFiley, Thank you for choosing Estreya Palace and Estreya Residence hotels for your summer vacation. Thank you for your tips and positive attitude. Estreya Residence and Estreya Palace have been constructed at 2008 at the place of a medical center for rehabilitation with grape-based treatments. Both hotels a sharing common infrastructure, surrounded by a fence. Large garden with many... More 

Dusseldorf, Germany
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed September 2, 2015 via mobile

Booked an apartment in the hotel. We were surprised to find it was kind of like the apartment in the apart hotels. That was a good thing for us, since we were with out 4 months old baby and a hot plate, electric kettle and a fridge were a very nice touch. The baby bed was however a disgrace. It... More 

Helpful?
Thank Elen T
Valia V, Marketing Manager at Estreya Palace, responded to this review

Dear Elen T, Thank you for choosing Estreya Palace and Estreya Residence for your summer vacation. Both hotels are having big well maintained garden area with many threes, flowers and greenery. Once you go out from the hotels, you enjoy again lovely green areas, one of the oldest monasteries in the region, outdoor public mineral water swimming pool and a... More 

Scarborough, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 1, 2015 via mobile

Currently sat on our balcony, what a fab place all the staff are friendly and polite from reception, bar, food and the cleaners. We are in the sister hotel of the Estreya Palace that is located next door. The whole place is clean and welcoming. We booked a few trips through our rep and have enjoyed the lot. Only came... More 

Helpful?
Thank EmmaF69
Valia V, Marketing Manager at Estreya Palace, responded to this review

Dear EmmaF69, Thank you for choosing Estreya Palace and Estreya Residence hotels for your summer vacation. We are happy that you enjoyed your stay with us. We highly appreciate our guests' opinions as they are important to us. Hope you have the chance to visit St.Constantine and Helena resort with is parks, small sandy beaches and the outdoor mineral water... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 25, 2015

The hotel Estreya Palace, which for starter resembles nothing palace like, employed what I can only say were the most miserable, unhelpful, rude and somewhat generally unpleasant staff you can possibly imagine. I think that throughout my entire stay I only saw two ladies smile, one on the reception desk and one in the ‘restraunt’. The rudeness and miserable appearance... More 

Helpful?
1 Thank 334millie
Valia V, Marketing Manager at Estreya Palace, responded to this review

Dear 334millie, Thank you for choosing Estreya Palace and Estreya Residence hotels for your summer vacation. We deeply sorry that you didn't manage to enjoy entirely your holiday. We would like to specify that the hotel does not maintain and can not influence the beach quality, cleanness ot services there. Wishing you happy Christmas holidays, Best regards Valia Valcheva and... More 

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South East England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 23, 2015

Please don't even consider staying here. We had limited reviews to go on and gave the hotel the benefit of doubt, bad move. We got dropped off from our transit on the road, our rep walked us past main entrance and 200m later up a side street we go into our reception which we thought was a tradesman's entrance, but... More 

Helpful?
2 Thank john s
Valia V, Marketing Manager at Estreya Palace, responded to this review

Dear John S, Thank you for choosing Estreya Palace and Estreya Residence for your summer vacation. We deeply sorry that our hotel did not manage to meet your expectations. We would like to specify that hotels are official category 4* , not 5*. Hotels do not maintain the beach area in front of the hotels. We are not responsible for... More 

Kettering, United Kingdom
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed June 26, 2015

I stayed here for a week earlier this month and it was just perfect. I stayed half board. My bedroom was a good size with a lovely bathroom - it was cleaned every day and fresh towels were left along with bubble bath & shampoo. Check in was easy and staff were friendly and happy to help. I was on... More 

Helpful?
3 Thank Kath J
Valia V, Marketing Manager at Estreya Palace, responded to this review

Dear Kath J, Thank you for choosing Estreya Palace and Estreya Residence hotels for your summer vacation. We are glad that you enjoyed your stay with us. Hopping to meet you again at Estreya Palace and Estreya Residence hotels for next summer, Best regards Valia Valcheva More 

Varna, Bulgaria
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 30, 2014

A beautiful garden outdoor the hotel near to lake and swimming pool really makes your stay pleasant. When you combine this with location near to Black sea beach with clear water and soft sand you will receive good vacation. I'm living in Varna, but after marriage in august, 2009 in this hotel we visit this place a hundred of times.... More 

Helpful?
2 Thank svetlyo_sv
Kendal
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 1, 2014

We have stayed here a number of times. The gardens are idyllic and the hotel is spacious and elegant and the food is good, on the whole. But ... what has happened to the staff? With the exception of the housekeepers, who are delightful, most of the rest of the staff are the most morose bunch I have seen for... More 

Helpful?
2 Thank Mike H
Levenmouth, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 30, 2014

Just returned from a fortnight at the Estreya Palace, I would not normally write a review but sadly had to come home and tell others of the poor service at this hotel. Good points > Housekeeping 8/10 Always changed beds and towels daily Hotel grounds 9/10 Very well kept gardens really lovely Bar staff 7/10 only for the service, (... More 

Helpful?
3 Thank Fiona S
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