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All 104 Golden Sands hotels

Helios Park Hotel

3.0 of 5 Hotel   |   Golden Sands, Golden Sands 9007, Bulgaria
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22%
Ranked #96 of 104 hotels in Golden Sands
  • Overview
  • Reviews (21)
  • Photos (10)
  • Amenities
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21 people have reviewed this hotel

Traveler rating
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    10
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Any
English first
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 13, 2012

We asked for a room with a twin bed and a baby crib. We got there at 15:00. Check in is suppose to be from 14:00 on. Only at 16:00 we got the key to a tiny room( only after adding extra money for the baby crib!) with two single beds and no place to put in a baby crib.... More

Was this review helpful? Yes 1
Israel
Top Contributor
55 reviews 55 reviews
49 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed June 2, 2012

This used to be called HELIOS SPA HOTEL, now that has been re named the DoubleTree by Hilton, and they left this bit of the hotel over, in one word it is a dump, we had booked to stay 4 nights we arrived at 9 in the evening with a young child so we stayed but next morning paid an... More

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Northumberland
Contributor
12 reviews 12 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed March 28, 2012

We were sold this hotel as 5* by Thomas Cook. I have stayed in better travelodges. The cleaner on our floor didn't. We had to argue with the cleaner for extra pillows, I think she wanted a bribe to do her job. Not everyone was on an all inclusive package so the breakfast and dinner was a bit of a... More

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Pitesti, Romania
2 reviews
2 of 5 stars Reviewed August 8, 2011

The old Helios Spa & Resort is now Doubletree By Hilton. From a 4 star hotel it once was they claim now to be a 5 star hotel. Well IT IS DEFINITELY NOT!!! Bad points: 1. It is a real 3 star hotel, not 5 (this realy annoys me). Hate when they do this marketing scheme, so they could trick... More

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hertfordshire
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed May 3, 2011

This hotel has been taken over by Doubletree by Hilton, it hasnt made the slightest difference, it is still of poor quality, and nobody seems to be interested, it is deffinatly not ready for occupation, Saga should be ashamed of itself for sending people here, it has proved to me that Saga do not take there customers into account it... More

Was this review helpful? Yes 1
Dusseldorf, Germany
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 13, 2010

The room service is bad, lazy and doenst clean. the toilet had pee stains, the drains smell of old rusty pipes, the balcony was flooded because it rained and didnt drain and covered with flying ants. I found an old shoe under the bed and the carpet was filthy! Now to the food, undercooked meats, sausauges that were served for... More

Was this review helpful? Yes 1
bulgaria
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 19, 2009

When first arrived went to our room and first thing that hit you was the smell, it smelt of drains and also had a ant nest in the door frame. Cleanliness in room was terrible, and towels were very shabby and frayed . The food in the restaurant was always cold, mouldy bread, no cups always in dishwasher, tea machine... More

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Salford
2 reviews
1 of 5 stars Reviewed September 1, 2009

On arrival hotel looks fine, staff unhelpful throughout. Room very basic musty smelling, the drains smelled terrible from within the bathroom, told our rep who said all the rooms were the same. Bed and breakfast board, breakfast not very good at hardly anything for the English, so after day two we skipped it. Smell from the drains made you heave... More

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Bucharest, Romania
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 4, 2009

After reading all this reviews i was afraid that my little holiday will be spoiled. Indeed the hotel is rather old but is clean, the satff are smiling, has large rooms, large balcony, and it's surended by green woods. has a verry large inside pool. The food is not great but fair enough for the price we paid. If you... More

Was this review helpful? Yes 1
Ballymena, N. Ireland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 15, 2009

Me and my girlfriend stayed here for a week in june 2008, their are two parts to this hotel the spa and resort, the spa is very nice the resort is not, our room was at the back of the hotel which had a view of trees, we also had a hornets nest close by, the balcony is not private... More

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Additional Information about Helios Park Hotel

Address: Golden Sands, Golden Sands 9007, Bulgaria
Location: Bulgaria > Varna Province > Golden Sands
Price Range (Based on Average Rates): $
Hotel Class:3 star — Helios Park Hotel 3*
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Also Known As:
Hotel Helios Park
Helios Park Hotel Golden Sands, Bulgaria - Varna Province

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#39 Spa Hotel in Golden Sands
Hotel Class
Number of rooms
167

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