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Shipka Hotel

Golden Sands Beach, Golden Sands 9007, Bulgaria
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109 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Stoke-on-Trent, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel after moving from another hotel due to that being in a rubbish location. The staff were brilliant in organising a baby cot and taxi for us. The rooms were very clean and the pool excellent for children and adults. We always managed to get a sun bed any time of the day. The hotel is... More 

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Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We were 3 couples having a one week vacation in golden sands. This hotel has excellent location: close to the beach and the nightlife. Pool is nice and clean. Staff is welcoming and helpful. What is bad and need urgent attention from the management: 1- The breakfast at floor M is awful! The buffet room has no air conditioning (only... More 

Was this review helpful? Yes
Jasmina G, Front Office Manager at Shipka Hotel, responded to this review

Dear Rami R, Thank you for choosing to stay in our hotel for your summer holiday. I am happy to hear that you liked the location of the hotel and the common facilities like the swimming pool. I am taking very seriously your remarks and will pass it to the management to reflect on them over the winter so our... More 

Beirut, Lebanon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We had the summer family vacation at Shipka Hotel this year. The hotel is located in the middle of the most active and live street, very close to the beach and other attractions. The pool is tiny but nice. The staff are welcoming and friendly but the rooms needed to be cleaner especially the toilets. The breakfast was not appealing... More 

Was this review helpful? Yes 1
Jasmina G, Guest relations at Shipka Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us on your summer vacation. I am happy to hear that the location and facilities met your taste and that you enjoyed your overall stay with us. Our pool is considered as mid-sized, although it may appear small for you, the good thing about it is that there is plenty of... More 

Travelers are raving about these Golden Sands hotels

Haltwhistle, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 14, 2015

Me and my husband have been going to Bulgaria for 30 years now and have stayed at the shipka for several years and it is home for home to use now. The staff are fantastic and are so helpful they go out of their way to help you. The food is great and the restaurant is spotless. Room was comfortable... More 

Was this review helpful? Yes 4
Jasmina G, Front Office Manager at Shipka Hotel, responded to this review

Dear Barbara and Russell, How lovely is to hear that you feel our hotel as home away from home! I am very pleased to hear that you find our staff helpful, our restaurant menu varied and you found comfort in our rooms. We are trying to raise up the standard every time to meet our guests needs and expectations. The... More 

Tallinn, Estonia
1 review
5 of 5 stars Reviewed July 6, 2015

We first visited Bulgaria the Golden Sands four years ago. We happened to become a room in Shipka hotel. From the very first meeting with the staff of the hotel we felt the warm and friendly atmosphere. The second year Shipka was not available and to that other hotel we’ll never go again. In Shipka we like the place –... More 

Was this review helpful? Yes
Jasmina G, Front Office Manager at Shipka Hotel, responded to this review

Dear Lully and Harry Gustavson, Thank you very much for the time to write this wonderful review about your stay with us. I am very happy and proud that you are still coming back to us in those few years. I’m delighted that you enjoyed your room, the restaurant dishes and the facilities that we have here, along with the... More 

rossendale
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2015

I travelled with a large group of people 13 in total .... we arrived in the early hours of the morning ... check in was fast and friendly and as we had stayed at this hotel in the past we were treated as special guests we were given a nice card and a bottle of bubbly in the room, which... More 

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Jasmina G, Guest relation at Shipka Hotel, responded to this review
Google Translation

Привет Ирина, Мы рады, что Вы были нашим гостем в прошлом году. Спасибо за хорошие комментарии. В конце прошлом году... More 

Bacup, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2015

13 of us enjoyed an excellent holiday, all the staff are very friendly and helpful. the rooms are basic but very clean. the hotel is situated central with easy access to everything in the resort and is a very short walk to the beach

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 28, 2015

Thirteen of us have just returned from the Shipka after staying for 2 weeks. We thoroughly enjoyed our stay because the staff are very much friendlier than last year and nothing is too much trouble, the rooms are cleaned every day clean towels provided every day the hotel is perfectly placed for everything in the resort

Was this review helpful? Yes 1
Jasmina G, Front Office Manager at Shipka Hotel, responded to this review

Dear Beverley T, Thank you for taking the time to write this review. I am very glad to hear that you and your friends chose Shipka Hotel for your vacation and that you have enjoyed the stay with us. We strive to meet and exceed our guests needs and I hope you will return back to us in near future.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2015 via mobile

You will get what you pay for. Rooms are clean , bathrooms could have been cleaner, every day roomcleaning and overday new towels. We took only BB , food is every day similar (i had 7 d'jvus) food quality average. There is a gym , which is not actually gym - it's joke. Possibility to play tabletennis (extrafee).Breakfest personal polite,... More 

Was this review helpful? Yes 1
Jasmina G, Front Office Manager at Shipka Hotel, responded to this review

Dear Vitali and Katja, Thank you for the time to write this review. I am glad to hear that you enjoyed your time in Hotel Shipka. We strive to meet every guest needs and every comment is valuable for us so we can improve. At the moment the gym has enough equipment for a regular gym activity. I am sorry... More 

Bucharest, Romania
Level Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 14, 2015

This establishment warrants fully its 4 Star classification:- From its attentive & capable Reception Staff and Manageress JASMINA, to its well appointed Rooms, its NON BORING Breakfasts, its Top Shape Housekeeping and last but not least the wonderful Pool and Bar, we felt Welcome and fully satisfied ! Not to mention its great Location within the resort and the beautiful... More 

Was this review helpful? Yes 1
Jasmina G, Front Office Manager at Shipka Hotel, responded to this review

Dear GURMANDUL, Thank you for taking the time to write such a wonderful review and warm comments about your stay with us. I am glad you were satisfied with your vacation on every aspect there is. We upgraded our hotel category for this season, so we are trying our best to meet the expectations of our guests. I will pass... More 

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