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Melia Grand Hermitage

Travelers' Choice award winner
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1 Grand Hermitage Alley, Golden Sands 9007, Bulgaria
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1 room 1 guest
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Melia Grand Hermitage
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829 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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Aberdeen, United Kingdom
Level Contributor
7 reviews
4 of 5 stars Reviewed yesterday NEW

Last minute deal with the family was brilliant value for money food was amazing. Most Staff were nice however there was the odd one or two who seemed to have a bit of an issue with the British guests and chose not to serve you at the bar. This didnt ruin my stay though as it was only one or... More 

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Tel Aviv District, Israel
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed with my family my parents and my two brothers including their families. We got double rooms for us and for our childrens (with connected door). The rooms were large. The .the hotel is very clean and you can see that the stuff is doing everything that he can to make it clean. We enjoyed our staying. The food... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

When we booked our holiday in Iran, they say that Lux Level is the best and they were absolutely right. Friendly staff, always smiling. Great facilities and beautiful restaurant terrace. We definately will come back!

Was this review helpful? Yes
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review

Dear jafaroul, Thank you for choosing us and our Level program. We are glad that we could reach your satisfaction and provided you an enjoyable holiday. Hope to see you again. Best Regards, A. Gancheva More 

Ashtead
Level Contributor
7 reviews
5 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

Rooms are OK, if somewhat shabby on the edges. No tea or coffee making facilities. Rooms are not cleaned every day and cleaners expect tips to do their job. WiFi is frustratingly slow. Breakfast is basic, coffee provided is awful. The pool is OK, if you don't mind really loud, thumping music. The resort is tacky. A real shame as... More 

Was this review helpful? Yes
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review

Dear MariaSAshtead, Thank you for your review. I would like to mention that the tea and coffee making facilities are feature of the business hotels and not the summer resort hotels. That is why we do not have them in each room. But if you request from the housekeeping or reception they will provide a kettle in your room. The... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My beloved one and I stayed here for one magical week in August. Everything from the hotel staff, to the room service was great! The receptionists were very friendly even though I was bothering them with my requests even when coming back from a beach party at 2 a.m., they were super helpful. The night swimming is my new passion!... More 

Was this review helpful? Yes 3
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review

Dear Thea G, Thank you for being our guests. We are happy that you enjoed your stay and you found a new passion. Hope to see you again next summer. Best wishes, A. Gancheva More 

Netanya, Israel
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

wery big and good hotel, the rooms is nise designed and big, nise indoor and out door pools, the hotel is clean and fansy. the food wasn't tasty, not for our taste, but ok. location is good - in the senter of golden sands.

Was this review helpful? Yes 2
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review

Dear julia s, Thank you for your review. We are glad that you liked the hotel, the facilities and location. We are working on the improvement of the food and we hope that if you come back we will reach your full satisfaction. Kind Regards, A. Gancheva More 

Varna, Varna, Bulgaria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Perfect location, no need to search the sea-it is in friont of you. The personal is at your service at once with smile and you always feel special. All you do all day is just relax and feel happy beeing here.

Was this review helpful? Yes
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review

Dear Konstantin G, Thank you for choosing us for your holiday and for the good words. We really appreciate your recommendation and we are glad that you like especially the staff. We are all looking forward to see you again. Best wishes, A. Gancheva More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

I am so busy with my own business that I didn't have any free time to spend my two boys for like 2 or 3 years. I was working 60 hours a week and kept telling myself that there are more important things than money and have to find time for them... ohh God they grow so fast. I decided... More 

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Copenhagen, Denmark
1 review
5 of 5 stars Reviewed 1 week ago

Dear guests and Meliá. We had the pleasure to visit me one week in August, it was the largest hotel experience ever. We have traveled a lot and never before experienced better hotel, top class. Service from staff on the floor in resteuranten, at the pool, cleaning, reception, entertainment. We are very impressed. In short: best hotel ever (and we... More 

Was this review helpful? Yes
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review

Dear Jeanette & Jan, We are extremely happy that we could meet your expectations. Your words are the best reward for our staff and your review is the greatest motivation we could ask for. Our guests are the most important priority for us and we promise that if you came back to visit us again you will find us better.... More 

Lithuania
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice hotel, close to the sea and night attraction with shopping. I recommend to everyone the Melia Grand Hermitage. Just animation is kid's level, but it is ok. Just a few minutes walk and you will be in very nice boulevard with a lot of bars, restaurants, night clubs, shops. Also it was too crowdy and noisy in the... More 

Was this review helpful? Yes 1
qualityhermitage, Quality Manager at Melia Grand Hermitage, responded to this review

Dear Oksana P, Thank you for your feedback. We are happy that you enjoed your stay and you liked the hotel. We are taking in consideration your remarks about the animation and the number of the waiters and we will do our best to improve. Regards, A. Gancheva More 

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