We stayed in the 4 / 5 star side of the hotel, room was tired but OK, sheets were changed once in 2 weeks. The biggest problem for us was absolutely no atmosphere. I would guess there were at least 12 different nationalites there and no one really spoke to each other. I think there was one other English couple... more

The hotel is divided in two areas one with three stars and another one with four. Three stars area is really of the third world, dirty and with a terrible smell of burned oil, absolutely uncomfortable rooms (we booked five rooms for 9 people), the bathroom also with an aspect to have thirty years old at least, also with bad... more

I hated this hotel. We booked a 5* hotel and got a 2* (and that's being generous) Our room was a good size, but it didn't get cleaned for 2 weeks, although as a gesture, the beds were made. The fridge contained bottled water, but be careful as we caught the cleaner topping the bottle up with unused water from... more

We were in Helios in June-July,2008. The best place! No air conditioner working in the room, but all was done without delay. All our problems decided in our favour. Really, cleaning staff did not fill the shower gel, but after we asked all that from the reception - all was done at once. Food was nice and always tasty! Nice... more

The hotel has good facilities, cf the building is great, nice views, spacious, with pools and stuff. However, they hardly clean the room. do not throw your towels on the floor to be washed, I have the impression that they dont replace them, but just fold them and put them back... so better don't put them on that soiled floor... more

A lady friend and I (Male), both of us 23, stayed at Helios Spa for 5 nights, and overall, I would have to say that the reviews on tripadvisor seem to be so far from the truth. We had already booked arrangements when I visited the site in preperation to see some reviews and I got so worried. Needless to... more

My girlfriend and I spent 2 weeks at this hotel last August (2007). We stayed on a B&B basis and overall were very pleased with the hotel and the holiday. There are a lot of bad reviews on here from AI guests, and this can be understandable if the breakfast is anything to go by! Breakfast - by the time... more

I stayed at the Helios spa at the beginning of May 2008. First I stayed in a 4 star room than I upgraded to a 5 star. I don't know on what criteria they give the stars to these people. The difference was that the 4 star was dirtier, it had no shower gel, bath robe or slippers while the... more

as a all inclusive guest we were treated to the worst supply off local drinks, wine worth L1.5 a ltr=75 pence was served in jugs totally undrinkable?only local lager beer no other?staff management poorly trained,local stalls all controlled by a cartel,no items differ in price more