We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.0 of 5 Resort   |   Golden Sands 9007, Bulgaria
Hotel amenities
Helios Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
You added Helios Spa to your Saves list
Ranked #65 of 104 Hotels in Golden Sands
A recent review
3 of 5 stars Reviewed August 25, 2014
Amandainafrica Weston super Mare, United Kingdom
Write a Review

104 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Bucharest, Romania
14 reviews 14 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed September 8, 2014

I have come to this hotel with high hopes, in spite of the less positive reviews, as I have been here a few years ago and I was pleased with my stay at Helios Spa. However, things appear to have changed a lot and, unfortunately, not for the better. Our stay at Helios Spa was close to dramatic. Only through... More 

Was this review helpful? Yes 1
Interested in Golden Sands?
Get deals, advice and ideas on what to do.
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 1, 2014

We were there for 2 weeks All inclusive in the Helios Spa side. First and foremost, this complex is 2 hotels. They are The Helios Spa and The Hilton Double Tree. Hilton now owns both hotels but has halved the staff to save on costs. One team of cleaning staff , one reception staff and one team of cooking staff... More 

Was this review helpful? Yes 2
Dorset, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 28, 2014

To be fair food is ok . No where near the beach everything is a low standard or not finished. No way 4 star. The rooms really let it down very shabby and carpets all stained TV big square box out of the ark can't get any programmes worth watching. I am here at the moment and I have had... More 

Was this review helpful? Yes 1
Sibiu, Romania
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 26, 2014

Not at all a 4* hotel. Maybe 3* if you consider only the room and 1* if you consider the services, cleanliness and food. DO NOT go there. Pay an extra 100 EUR and go to Melia or Admiral or some other 4-5* place or pay 150 EUR less and go to a 3* hotel, it will be the same.... More 

Was this review helpful? Yes 4
Weston super Mare, United Kingdom
20 reviews 20 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 25, 2014

Stayed 6 nights at this hotel and was not impressed, the rooms were dated, very poor wifi and room service was a joke. I certainly would not rush back as it had nothing to offer in terms of service, location or value for money. The staff were friendly enough but to be honest did not feel they would go the... More 

Was this review helpful? Yes
Galati, Galati, Romania
1 review
1 of 5 stars Reviewed August 19, 2014

In short line: Food 1 from 10 Drinks 1 from 10 Room 5 from 10 Place - distance from the beach - 1 from 10 Never ever will come back. Not a good place for a family. The management and waiter didn t do a thing to move things quickly.

Was this review helpful? Yes
Turku, Finland
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 18, 2014

I was with my 7 and 9 year old kids in Helios spa 3.-10.8.2014 and thank God we had opportunity to have only 1 week holiday abroad this summer. This hotel is not even close to a 4 star hotel even in Bulgarian standards. The room was spacious but that is the only positive thing I can say about it.... More 

Was this review helpful? Yes
Plymouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 16, 2014

well what can i say on this hotel, more of the same as Annette C Has said it is not a four star but just makes a two star, just,, food very repetive, as Annette has said it was like a cattle market there,, and as for some of the people there so greedy, and very wastefull with the food,... More 

Was this review helpful? Yes
Aberdeen, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 10, 2014

House keeping a joke, had to ask for bins to be emptied, no clean towels or bedding for the whole week. Room very dated with burn marks all over floor. Service very poor. Pool area needed cleaned slippy underfoot saw many falls. Restaurant for all inclusive a cattle market, with people pilling food on table and not even eating it,... More 

Was this review helpful? Yes 1
Sheffield, United Kingdom
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2014

The hotel, the food & drink & people working in the hotel was superb. The staff in the hotel were really profesional. They could not do enough for us. Congrats to the chefs the food was amazing the rooms were the most comforable i have ever stayed in. The only moan was the peacocks across the road never stopped sqwauking.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Helios Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Helios Spa

Address: Golden Sands 9007, Bulgaria
Location: Bulgaria > Varna Province > Golden Sands
Price Range (Based on Average Rates): $
Hotel Class:4 star — Helios Spa 4*
Number of rooms: 204
Reservation Options:
TripAdvisor is proud to partner with Expedia, EasyToBook, Orbitz, Agoda, Travelocity, Hotels.com, Despegar.com and TripOnline SA so you can book your Helios Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Helios Hotel Golden Sands
Helios Resort Golden Sands
Helios Spa Golden Sands, Bulgaria - Varna Province
Hotel Style:
#3 Top resorts Hotel in Golden Sands
#31 Spa Hotel in Golden Sands
#35 Luxury Hotel in Golden Sands

42 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (41)
Pool/beach area (9)
Hotel & grounds (10)
Room/suite (3)
Dining (2)
View from room (3)
Bathroom (1)
Other (13)

Management photos: Courtesy of the property manager

All management photos (1)
Hotel & grounds (1)
Hotels you might also like...
Check In Check Out
Price Your Stay