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Kristal Hotel

Certificate of Excellence
Golden Sands Resort, Golden Sands 9007, Bulgaria
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Kristal Hotel
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Ranked #17 of 103 Hotels in Golden Sands
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Hhumpers London, United Kingdom
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103 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We stayed here form 18th-25th July 2015 and had a great, relaxing hoilday. We went with low expectations as we had booked last minute after having to cancel our Tunisia Trip so we were pleasantly suprised. We travelled as a couple and where all inclusive. Pros- Food- We thought the food was excellent! We never went for the buffet lunch... More 

Was this review helpful? Yes 1
Bucharest, Romania
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel itself is very well kept and managed, clean and nice looking. Rooms are big enough, each one with a balcony. Bathrooms big, everything inside in good working order. Good towels. One big minus: there's no light over the mirror to see your face when shave or put on the make-up. The only spot light is above, in the... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 3, 2015

Rooms - They aren't so great. They look a little poor not for 4 stars Personal - Very very friendly Food - Very good. At the breakfast you have a lot of types and also at lunch and dinner. A lot of cakes :) Position - A little far from the beach Per total it is a good hotel.

Was this review helpful? Yes 1
Vantaa, Finland
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed September 9, 2014

We spent one week in Bulgaria and stayed at Kristal Hotel. The hotel was ok, but not a 4 star hotel. It was more like 2-3 star hotel. We had all inclusive and it was nice. There was always breakfast, lunch and dinner for free. Also snacks, ice cream (only one hour in the afternoon), soft drinks and local alcohol... More 

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crazy21girl
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 1, 2014

I stayed here or a week as a group (5 girls). The hotel and location we're perfect for us, we didn't want to go to a large party place as we've been there done that, and prefer a choice of partying and relaxing! The rooms we're ok and clean, we were on the ground floor at the front of the... More 

Was this review helpful? Yes 2
Manchester, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed August 30, 2014

I stayed at Hotel Kristal with my family from 15th August to 29th August and had a wonderful time. I was a little apprehensive about going all inclusive because eating and drinking out in Bulgaria is so cheap but I needn't have worried,it was excellent. The meals were varied and of good quality with themed nights every other night. The... More 

Was this review helpful? Yes 1
London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 29, 2014

This was a last minute booking so we didn't have much choice and were worried about how the hotel would turn out. Needn't have worried - this hotel really is excellent. Check in was quick. The rooms were fairly large as was the en-suite. Both were clean and cleaned well daily. Linen and towels were changed after 3 days. Service... More 

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Izegem, Belgium
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 23, 2014

We, myself and my daughter of 20 and son of 18, stayed here in the second week of July this year. It was a blast. The room was more than allright, with a walk in shower instead of a bath. Pool and poolbar are excellent, nice gardens and outdoor fitness (the inside one is not really fit for true fanatics).... More 

Was this review helpful? Yes 6
Kos Town, Greece
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 7, 2014

Hi everybody, I always get a lot of help from this site through other people's experiences so i decided to share mine. We stayed at Kristal hotel for 1 week (27.06-04.07.2014) me, my wife, and my little daughter (9months). since we arrived we only had good experiences. as soon as the lady at reception noticed that we had a little... More 

Was this review helpful? Yes 8
Tampere, Finland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 22, 2014

Although I personally did not stay at Hotel Kristal, I wanted to give credit to the awesome staff that helped me arrange a surprise to my girlfriend who did. After just a few e-mails with the details, they delivered a letter I wrote and beautiful flowers to her room. She was absolutely amazed! It seems the personnel really care for... More 

Was this review helpful? Yes 4
Kristal_Hotel, Guest Relations Manager at Kristal Hotel, responded to this review

Dear TommoV, We would like to thank you for your review and we are very pleased that we could meet all of the guest's expectations and wishes. In regards to your praise for the excellent service you received , this pleased our staff very much and so we are looking forward to welcome you as a guest in our hotel.... More 

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