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Grifid Hotel Metropol

Travelers' Choice award winner
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Golden Sands, Golden Sands 9007, Bulgaria
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Grifid Hotel Metropol
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58 Reviews from our TripAdvisor Community

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Traveler rating
    35
    15
    4
    3
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (58)
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    (8)
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    (36)
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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

+ Relatively close to the Varna airport + Spacious, clean rooms overlooking the sea + Close to the beach + Helpful staff at the reception + Excellent food in the a la carte restaurants + Very good drinks - The staff in the reastaurants, while friendly and hard working, were often slow and inefficient (usually we were asked the same... More 

Was this review helpful? Yes 1
GrifidMetropol, Customer Service at Grifid Hotel Metropol, responded to this review

Dear Kamil K, Thank you for your time and consideration to post your review about your recent stay at Grifid Metropol Hotel! We would like to focus on the part where we need to show improvement very soon and I'd like to assure you that your remark is taken into account and we will take corrective action without delay! Thank... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel looks really nice, the rooms have everything that you need ( towels, bathrobes, slippers, cosmetics etc) and are very clean, but when you enter the restaurant everything changes. We had premium all inclusive, but the food was really bad ( very few diversity and the "a la carte " restaurant served us frozen meat who was called their... More 

Was this review helpful? Yes 2
GrifidMetropol, Customer Service at Grifid Hotel Metropol, responded to this review

Dear Lospa S, Thank you for taking the time to review our hotel. We are really sorry that you did not enjoy your stay in full and you left the hotel with unpleasant impression. Maybe your stay was not long enough (only 2 days) and you were unable to use all the facilities available. Or maybe you were not informed... More 

Preston, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015

Just had a fantastic 10 days at this hotel very new and modern, great rooms and amenities. Restaurants are all A La Carte no self service here. 5 course lunches 8 course dinner and if that's not enough go to the Fusion restaurant for a 10 course dinner. A sky bar up on the roof and the main one on... More 

Was this review helpful? Yes 1
GrifidMetropol, Customer Service at Grifid Hotel Metropol, responded to this review

Dear Tim, Thank you for the beautiful review about your recent stay at Grifid Metropol! We couldn't be happier, knowing that your stay has been more than pleasant and that we succeeded to meet your expectations in full. Your words of appreciation will be passed to the staff. We will be happy to welcome you again! Best Regards, Dani Magdicheva... More 

Otopeni, Romania
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 1, 2015

It is a relativly new hotel, opened in 2013. It is located in the firs row, with great sea view. The rooms are clean, the staff is friendly and the food is great. It is not an "all you can eat buffet - All Inclusive", but a more classy "A la Carte - All Inclusive". The swimming pool is on... More 

Was this review helpful? Yes 2
GrifidMetropol, Customer Service at Grifid Hotel Metropol, responded to this review

Dear Cristi Telerin, We would like to thank you for your visit and for your time to share your review. We are very happy to know that you have enjoyed the food & beverages selection and the staff friendly service. Thank you for your kind comments about the rooms, pools and the beach area. We hope to have the opportunity... More 

Bucharest
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 10, 2014

I can recommended-from my point of view its the best from Golden Sands. Metropol has a la carte serving, with a master chef as a cooker. It s elegant, very clean, wonderful rooms. As a minus- has no inside swimming pool for bed weather-even you can go at Bolero.

Was this review helpful? Yes
GrifidMetropol, Customer Service at Grifid Hotel Metropol, responded to this review

Dear Florenta, We would like to thank you for your visit and for your time to share your review. We are overjoyed to know that you have enjoyed your stay with us. Thank you once again and please do visit us again in the nearest future! Warm Regards Dani Magdicheva Customer Service More 

Cambridgeshire
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed June 29, 2014

My wife and I have just come back from a two week stay at this lovely new hotel, which was rebuilt and re-opened in June 2013 (Grifid and Tripadvisor please note this Hotel is listed as in Varna when it is in Golden Sands - reviews for this hotel are still being made under the 'Metropol Hotel Golden Sands', which... More 

Was this review helpful? Yes 8
GrifidMetropol, Customer Service at Grifid Hotel Metropol, responded to this review

Dear Elwyndener, Thank you so much for your kind review! To see you happy is our primary mission and we will go on with the same determination to deliver the perfect hotel experience to our guests. Thank you once again and we hope to have the pleasure to welcome you again. Dani Magdicheva Customer service More 

Galati, Romania
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 6, 2014

I was pleased with the conditions of the hotel we received were very nice and also very nice, the food was good. Although the weather was not great we got bored, gym is small, but we spent some time there :). We will definitely go back because I was satisfied with the conditions :)

Was this review helpful? Yes 3
GrifidMetropol, Customer Service at Grifid Hotel Metropol, responded to this review

Dear Alexandra 518, Thank you very much for this positive review. We are very happy to find that we have met your expectations in full. It will be our pleasure to welcome you back at Metropol Hotel in the future! Dani Magdicheva Customer Service More 

Pitesti, Romania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 6, 2014

Hy all. i really wanted to put this review on TA because after many years that i searched for a great hotel, i can tell that i finally found it. Metropol has a la carte serving. It s elegant, the staff is the best, friendly, kind, always smiling. wery clean, beautyful rooms. the most great food ever and beautiful platings... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 4, 2014

Despite it has 4 stars services are max at 2 stars. They say on internet that have parking places but when you arrive there they tell you to park at "five minutes by car" distance!!! And they even give you a map with that place. At the restaurant they have a lousy offer, just few dishes, untasty and uneatable and... More 

Was this review helpful? Yes 3
GrifidMetropol, Customer Service at Grifid Hotel Metropol, responded to this review

Dear Nevergother, Thank you for taking the time to put your review on Tripadvisor. Comments from our Guests are always welcome in order to fix any possible (and sometimes impossible) flaws. It is important to be aware that the Grifid Hotel Metropol has a limited number of parking spaces available. That is why we assist our guests to find another... More 

Bucharest, Romania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 6, 2014

All services were perfect...food was wonderfull, delicous with amazing platting...the hotel is very clean, rooms are dailly made-up.... all employees very polite and always eager to help you and to make your stay most confortable as possible....In 2 words PERFECT VACATION!!!

Was this review helpful? Yes 2
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