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DoubleTree by Hilton Varna - Golden Sands

Certificate of Excellence
5.0 of 5
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Golden Sands, Golden Sands 9007, Bulgaria
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DoubleTree by Hilton Varna - Golden Sands
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252 Reviews from our TripAdvisor Community

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Darwen
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 1, 2015

The room service was very good and the best bed we have ever slept in. Staff at reception were polite and helpful. We stayed 4th - 18th September and did not have any problem getting on the shuttle bus to private beach. Would not recommend hotel for anyone with limited mobility as it an uphill walk from Golden Sands centre... More 

Helpful?
1 Thank lynnec1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 21, 2015 via mobile

Me and my girlfriend checked this hotel quite a lot, so we decided to go here on a half-board 5 day vacation. This is our second day, and since we arrived yesterday evening we found out our "bed" is actually two beds (two mattresses)! Very uncomfortable for couples and generally doesn't even make sense.. First thing we approached the reception... More 

Helpful?
1 Thank Aviad N
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 9, 2015

I visited this hotel in August, 2014 and you could call it a 5 star hotel. Though the area of hotel (pools and canteen) is shared with Helios Spa Hotel 4*, which is a bit strange. We were told the only difference between these two hotels is the size and interior of the rooms. We had a big room and... More 

Helpful?
Thank Dashabuka
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 7, 2015 via mobile

The hotel is definitely not a 5-star one, it feels more like being in a zoo. The staff is arogant, inadequate and "monky-like". I saw the receptionist shouting at guests and ignoring them. The beach is 4km away from the hotel - one hour walking distance. The shuttle bus to the beach is awful - old Mercedes with a recless... More 

Helpful?
5 Thank Tony T
Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 4, 2015

Worst hotel I have ever stayed in and I have travelled the world You would expect some kind of standard in the Hilton , BUT not in this hotel, 5 star more like 2 star . Concept of ALL INCLUSIVE does not EXIST TEA, COFFEE,WATER and ICE creams had to be bought after the breakfast,lunch and dinner times. ALL INCLUSIVE... More 

Helpful?
3 Thank susan b
Crowborough, East Sussex,
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 1, 2015

The hotel was not a 5 star hotel and if you have stayed at any hiltons or doubletrees in the world it is not that standard. I have never known a Doubletree or Hilton to do a buffet dinner. Buffet breakfast yes. The rooms where nice and clean and big with a lovely balcony view. The facilities were ok. Swimming... More 

Helpful?
5 Thank Swimit
London, United Kingdom
Level Contributor
51 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed September 1, 2015

It's not a real hotel. It can't be. We felt like we were on a hidden camera show. The bathroom, which was only capabale of cellar temperature water, was a breeding ground for cockroaches. Our room was not cleaned, but a half hearted effort was made only when I complained. The manager was never available for complaints, probably busy dealing... More 

Helpful?
3 Thank nick a
Yerevan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 22, 2015

We traveled in early August with the kids. For three days since our arrival I couldn't get my room serviced, and towels changed (even after telling and asking). Only I had to talk more severely at the reception, I received the service. The hotel staff is absolutely unaware of a hotel service basics. No hello at the reception (even when... More 

Helpful?
3 Thank Gayane77
Zarzier
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 20, 2015 via mobile

I stayed there in July, varna is beautiful but not this hotel. Food is awful, repetitive cold hard and not much variety! We only ate cheese and chips for the whole week. Rooms are small and the furniture is old there were even some stuff falling in the bathroom. Disgusting. the hotel is 15 minute walk to the beach. The... More 

Helpful?
3 Thank Aseelgr
Kiev, Ukraine
Level Contributor
1 review
5 of 5 stars Reviewed August 17, 2015

Stylish modern hotel with high quality servise. Staff is very attentive and caring about guest's comfort. Infrastructure of a hotel is not big but includes all main facilities for a nice rest. Such as gym, indoor and outdoor swimming pool, sauna, nice lobby bar. It's very pleasant to stay in the lobby of a hotel, there you can see friendly... More 

Helpful?
Thank Liubov_Bevz
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