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DoubleTree by Hilton Varna - Golden Sands

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Golden Sands, Golden Sands 9007, Bulgaria
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DoubleTree by Hilton Varna - Golden Sands
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203 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (32)
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Bucharest, Romania
1 review
3 of 5 stars Reviewed 6 days ago NEW

it is a huge lie that they have the private beach at 500 m....probably measured in the air and even so you do not come to this distance. their private beach is Nirvana Beach near Laguna Camping...so look on the map and you will realise how far it is. Indeed they take you there by the shuttle bus....if you are... More 

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Bucharest
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We traveled to the Doubletree Hotel in Golden Sands in the last WE of June. First of all this hotel is advertised as a 5* hotel and more so, as a Hilton so one needs to review it as such. Room: big, clean with a big bathroom & balcony. Beds were very comfy and they had a small fridge in... More 

Was this review helpful? Yes 1
Lanark, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a two week stay at the Double Tree by Hilton in Golden Sands. Good Points are Staff very friendly, Pool nice and clean, Hotel and rooms clean, BEDS are the most comfortable beds I have ever slept in. As we were only on a B&B rate we did not eat in the hotel but went out each... More 

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Львов, Украина
1 review
5 of 5 stars Reviewed 2 weeks ago

High quality service! Attentive stuff, comfortable rooms, amazing territory!!! Our group was welcome by Victor Zhukov Director of Business Development, who told us everything about the hotel and showed us the whole territory! Thanks a lot!

Review collected in partnership with this hotel

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Gainsborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is very poor indeed and is not a 5* hotel by any stretch of the imagination, food is poor quality and the ingredients used are substandard. The left over's are used to fill other dishes and will just keep being added until all gone. The food is cold all the time and very reptative, none of the food... More 

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Bucharest, Romania
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a family holiday for 4 nights in June and had a very nice stay. Most of the staff were very pleasant (especially the bar staff - they made our stay!) and there were little quirks that made us smile (housekeeping making animals out of your towels). It's not quite Hilton standard but the staff make a real effort... More 

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Cheshire, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We are staying at this hotel at the moment. We did not get the welcome cookie on arrival (still waiting for that and we have been here a week). We had booked a sea view room, which we were not allocated on arrival, luckily I looked out to see the view on arrival and noticed we were overlooking the car... More 

Was this review helpful? Yes 3
Modiin, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 1, 2015

wasn't hot water in the shower, the foot was only ok, the staff wasn't halpful...the view nice and if you want to see the sea you should walk 10 minitues... there is not something interesting to do in the hotel, and they force you to take only their taxi

Was this review helpful? Yes 1
Tsvetelina B, Manager at DoubleTree by Hilton Varna - Golden Sands, responded to this review

Dear alon359, We sincerely apologize that we couldn't make you happy during your stay with us. Although me personally and my team tried to do our best to make your holiday nice one, I understood that we couldn't meet your expectations. We will take under consideration all the points that you have mentioned in your review. Me and the hotel... More 

Tulcea, Romania
1 review
4 of 5 stars Reviewed May 4, 2015

We satyed 3 nights over 1 may break and we really enjoy it. Beds were very comfortable,room was lovely and clean. I really loved the welcome cookie! The staff was very friendly and professional.Lovely area a walk down hill brought you to the lovely marina with great restaurants and bars.

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Olga_Isaeva, Manager at DoubleTree by Hilton Varna - Golden Sands, responded to this review

Dear Madalina2724, On behalf of our entire team I would like to thank you for these nice words about the hotel and the service. I am looking forward to welcoming you back at our hotel in the next seasons. Warm Regards, General Manager Alp Atilla and the Team of DoubleTree by Hilton Varna – Golden Sands More 

Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 3, 2015

First of all, this is not a 5 stars hotel. Its a 3+ stars hotel. The rooms are ok... but they do not have a bath, only a ceramic shower. Some rooms had ants entering the room. This problem was solved by moving into another room. On the bartenders face you could see the low salary, but they did their... More 

Was this review helpful? Yes 2
Olga_Isaeva, Manager at DoubleTree by Hilton Varna - Golden Sands, responded to this review

Dear Vlad B, We appreciate you taking the time to share your feedback regarding your stay in May 2015 at DoubleTree by Hilton Varna. We do apologize you experienced not a very nice stay in our hotel. The hotel team is always strive to make our guests happy. We checked the things you are writing about and improved the situation... More 

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