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Laguna Park Hotel

Travelers' Choice award winner
Central Location | Near the Bus Terminal and 300 M From the Beach, Sunny Beach 8240, Bulgaria
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1 room 1 guest
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929 Reviews from our TripAdvisor Community

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Traveler rating
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    156
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    46
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446
174
12
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (929)
  • Mar-May only
    (39)
  • Jun-Aug only
    (601)
  • Sep-Nov only
    (259)
  • Dec-Feb only
    (30)
All months
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

Positives: Rooms are lovely and massive Rooms were very clean Great selection of meat in the restaurants Pool area was clean and tidy Negatives: Flies and wasps around the snack bar Not enough staff on bars Entertainment is basic Shower screen was a bit dangerous as it fell off Sunbeds were to close together

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Norwich, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

We arrived at the hotel at about 2.30am and received a very warm and efficient welcome and told that the restaurant was open if we wanted anything to eat. I travelled with my wife, daughter, son in law and 3 grandchildren. We had 2 rooms side by side on the 6th floor and both were very good and clean. They... More 

Was this review helpful? Yes 2
Preston, United Kingdom
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

We recently stayed at the Laguna for 2 weeks.We had a larger room for 3 of us which was great as there was loads of room.Both pools and the slide were fine very cold but fine.We spent most of the time at the relax pool as there was no way I was getting up at 6 to reserve a sun... More 

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Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

AVOID AVOID AVOID!!! Please don't be put off by the length of this review as I have went into a lot of detail with some situations. I have been 100% honest throughout this review and hope it really does make people think twice about staying at this hotel. I have provided a few pictures of certain things as well. There... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

Stayed 17/8 - 31/8 Main pool was green on arrival, apparently due to a Storm, staff sorted this out and appeared to work hard to keep the complex cleam, all were very polite also. Fire in C block whilst we were there in one of the maids rooms, think it was on the 7th floor - Hotel exhibited no fire... More 

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Kirkcaldy, Scotland, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was our second time at the laguna park and another great holiday. Once again the food was great, staff were brilliant, always smiling and happy. The cleaners never stop, the place is absolutley spotless. Once again we cant thank the guest relations officer Flo enough... If you ever have any problem in the hotel she will make sure it... More 

Was this review helpful? Yes 2
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Paige, dear Kris, Many thanks for your nice review here on TripAdvisor! It was a pleasure welcoming you a second time in our Laguna Park Hotel - thank you very much for your loyalty! Satisfied and happy guests who return again and again are the biggest compliment for us. We will gladly forward your special mentions to Flo whom... More 

County Kildare
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Animation team with their traditional dance is infectious and they were great fun. Free wifi in reception is very poor and needs improvement. We took 2 grandchildren aged 15 and 13 and they were kept entertained and we had a lovely holiday. We were all inclusive and we all managed to find delicious food every day that we enjoyed. I... More 

Was this review helpful? Yes
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear NewcastleCarol Thanks a lot for your feedback regarding your stay in our Laguna Park Hotel. Our animation team is very happy that you had an enjoyable holiday in our hotel and liked their entertainment program! It was a pleasure looking after you and we hope to see you soon again. Kind regards Your Laguna Park Hotel Team More 

Dorset, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

This was our second visit to Sunny Beach in two years. The hotel is a larger hotel and as such is able to provide most of the facilities that the average tourist might want. There are two pools. The one at the front of the hotel is quieter and this is the one that we spent most of our time... More 

Was this review helpful? Yes
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear RevChrisB Many thanks for sharing your experiences with us here on TripAdvisor. It’s fantastic to hear that you had an enjoyable time at our Laguna Park Hotel. Thank you very much for your praises regarding our courteous team. We all do our best to make the most precious time of the year something special for our guests and are... More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have just returned from a week staying at the Laguna park hotel in Bulgaria. After reading some go the reviews I was a bit apprehensive about going but we had a fab time. The rooms are lovely and a nice size. I travelled with my partner & step daughter (7) and the room was the perfect size for us.... More 

Was this review helpful? Yes 2
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Natalieh Thank you so much for telling us your honest opinion! We appreciate that you took the time to write this review. Your words are very motivating and it makes us happy to read that you had a nice holiday in our hotel. Nevertheless, we are very sorry for not meeting your taste with our choice of food. Our... More 

Sunderland, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

On arrival the check in desk was flooded with people from inbound flights but Laguna Park staff were working quickly to get people checked in at such an unsociable time of the night. We were checked in quickly and the staff were smiling and friendly at all times. this was the trend for the whole holiday too, the reception staff... More 

Was this review helpful? Yes 1
LagunaParkManagement, Manager at Laguna Park Hotel, responded to this review

Dear Ethan D Many thanks for sharing your nice review with us! We read every review we receive and are always happy about positive feedback but also appreciate constructive criticism as it helps us a lot to improve. We are delighted to read that you had a great holiday in our hotel and have been satisfied with our friendly team... More 

Hotel Review Summarization

What travelers say

  • Animation Team(70)
  • Snack bar(25)
  • Very clean(20)
  • Pool area(8)
  • Kid Club(7)
  • Fantastic time(3)
Questions? Get answers from hotel staff and past guests. Ask a question

472 photos of this hotel

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Hotel & grounds (84)
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Room/suite (54)
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Pool/beach area (88)
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Family/play areas (6)
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Bathroom (17)
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View from room (19)
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Dining (9)
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Other (144)

Management photos: Courtesy of the property manager

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All management photos (51)
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Hotel & grounds (13)
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Pool/beach area (9)
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Dining (9)
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Family/play areas (10)
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Room/suite (5)
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Business center/function rooms (1)
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Other (4)
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