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Laguna Park Hotel

Travelers' Choice award winner
3.0 of 5
Central Location | Near the Bus Terminal and 300 M From the Beach, Sunny Beach 8240, Bulgaria
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Laguna Park Hotel
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Ranked #21 of 208 Hotels in Sunny Beach
A recent review
5 of 5 stars reviewed 1 week ago
moeuk uk
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767 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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uk
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

i am a single lady in my sixtys i have been going to bulgaria for nearly 20yrs and the laguna every june and sept for over 6yrs its a fantastic hotel the staff are brill from the reception staff porters dining staff to the cleaners all helpfull and cheery also i feel very safe in hotel and resort as i... More 

Was this review helpful? Yes
Blackburn, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel last June and our first impressions were good, the staff were approachable, the hotel is easy to navigate and our room was very spacious and clean. The hotel has many facilities and a lot to offer, there is also access to free Wi-Fi in the reception area. They had a wide range of food to... More 

Was this review helpful? Yes 6
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 16, 2015

Went to this hotel 2 years on the run we loved the place :) Hoping to go back end of july .. Fantastic rooms cleaned everyday food good snack bar excellent an Bulgaria is a great place cheap as chips an everything on your door step min you walk out of the hotel brilliant place don't hesitate try for yourself... More 

Was this review helpful? Yes 9
IRINA K, Manager at Laguna Park Hotel, responded to this review

Dear Valued Guest, Thank you for the time you took to share your excellent impressions on your stay with us. We'll be happy to welcome you again, Kind regards, Irina K. More 

Swindon, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 10, 2015

went here june/july 2013.. it was fab! hotel is so central and sunny beach is amazing, sooooo much to do there! i went with my boyfriend who was 23 at the time and i was 21! we never ran out of things to do, and have booked to go back to SB (different hotel) this year! the food at the... More 

Was this review helpful? Yes 4
IRINA K, Manager at Laguna Park Hotel, responded to this review

Dear Valued guests, Thank you for the positive review. It makes us happy that you highly appreciate our hotel and the services we provide to our guests. We'll be happy to welcome you again, Kind regards, Irina K. More 

Kirkcaldy, Scotland, United Kingdom
1 review
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 18, 2015

We stayed in this hotel 8th of september 2014 for 2 weeks and loved it. There was myself, my partner and our two kids (1 and 4) my partners mum and stepdad and their two kids (9 and 12). We all had a great time and me and my partner are taking the kids back in June this year :)... More 

Was this review helpful? Yes 28
IRINA K, Manager at Laguna Park Hotel, responded to this review

Dear valued guest, Thank you very much for the time you took to share your experience with us. We are happy that we managed to give the services you needed to your big party, consisting of people from different ages and tastes. It sounds nice that you and the kids enjoyed the time around the pool, and the animation program,... More 

frome somerset
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 16, 2015

stayed here for a week and for me it wasn't long enough for a good reason. the location was amazing and had everything you would want for a family holiday, didn't want to leave as had nothing bad to say about the place and how friendly the staff and people we met. we checked into our hotel about miday and... More 

Was this review helpful? Yes 14
IRINA K, Manager at Laguna Park Hotel, responded to this review

Dear Valued guest, Thanks on behalf of everyone of our staff for being our guest and for the nice and motivating review. It will make all of us work harder in order to improve our services and to have more and more happy tourists like you. This has always been our chief goal, and everyone - from the housekeeping, reception,... More 

Dunfermline, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 13, 2015

This hotel was very nice. The staff were friendly and spoke very good English. The location of the hotel was also very good. Me and my partner were not in Sunny Beach for the lively atmosphere so this hotels location and types of guests were perfect. Just be careful when walking in the dark lane behind the pool area (behind... More 

Was this review helpful? Yes 10
tatyana613, Manager at Laguna Park Hotel, responded to this review

Dear valued guest, Thank you for the time you took to share your impressions on the services we provide. We are glad that you liked our staff, food,drink, spa services, entertainment program /we'll increase our efforts to improve our evening program/. Your review will help us to present better services and we'll be happy to welcome you again. Kind regards,... More 

Senior Contributor
24 reviews 24 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 9, 2015

We visited with our children ( 1 and 4) in august 14 and had the best family holiday ever! We all had a wonderful time. The food was beautiful we didn't get fed up of it at all.the pool areas were clean and bar staff were friendly. No incidents of pick pockets, robberies or other crimes whilst we were there.... More 

Was this review helpful? Yes 6
IRINA K, Manager at Laguna Park Hotel, responded to this review

Dear Mrs Kylie Palmer, Thank you for your positive feed back. We are absolutely happy that you all enjoyed your holidays here and that you liked our staff, food, pool area and our place as a whole. We'll welcome you with pleasure the next time you visit us. Kindest regards, Irina K. More 

Blackburn, United Kingdom
Senior Reviewer
10 reviews 10 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 28, 2014

I visited this hotel in June 2014. The room we had was always kept clean and tidy for us. The staff are all friendly and approachable. On our first night we had a noisy couple in the next room but within 15 minutes the staff had sorted that and the rest of our nights were peaceful. We had a nice... More 

Was this review helpful? Yes 8
IRINA K, Manager at Laguna Park Hotel, responded to this review

Dear valued guest, First of all I want to wish you much health and happiness for the New Year 2015. Thank you for the positive review, and for the time you took to share your impressions on our hotel and the staff. It is for sure a big motivation for all of us to be so highly appreciated. We'll be... More 

co, durham
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 23, 2014

good hotel friendly staff in the middle of everything food and drink is cheap. going back june 2015 hotel staff are very friendly and work long hours rooms are large and have everything you need. if you looking for a cheap holiday then this is the place we stayed all inclusive and well worth it

Was this review helpful? Yes 10
IRINA K, Manager at Laguna Park Hotel, responded to this review

Dear valued guest, Thank you very much for the nice review. We are happy that you liked the staff and the services we provide. You are always welcome to us. Thank you for booking for Laguna park again, see you in June! Kind regards, Irina Kancheva More 

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