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Tiara Beach

Certificate of Excellence
Bourgas District, Sunny Beach 8240, Bulgaria (Formerly Iberostar Tiara Beach)
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1 room 1 adult
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Tiara Beach
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401 Reviews from our TripAdvisor Community

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Coventry, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel,lovely food,great pools,nice people,fab resort definitely returning,highly recommend ,close to beach and shops 10 mins to fair ,lots to do in this resort ,,,(beware few sex shops about)if u have miners but not a major problem....great family hotel

Helpful?
Thank mtsacks
Tiara B, Manager at Tiara Beach, responded to this review

Dear mtsacks Thank you very much for sharing your opinion with us here on TripAdvisor! We are happy to read that you had a wonderful stay and appreciate your recommendation. We hope to welcome you soon again and remain with warm regards. Your Tiara Beach Hotel Team More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Hotel was very standard as we expected a 4 star hotel..we found ants in our room but couldn't change as it was fully booked..but housekeeping staff tried to help as much as they could...reception staff very very unhelpful my daughters phone went missing from the room but they weren't that interested lucky I had insurance...the bar staff were lovely..

Helpful?
Thank Leesa F
Tiara B, Manager at Tiara Beach, responded to this review

Dear Leesa F Thank you very much for sharing your experiences with us! We are glad to read that you've been satisfied with our housekeeping team and the bar team - thank you very much for mentioning this. Our whole team tries its best to make the most precious time of the year something very special. We treat all of... More 

Inverness, Scotland, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 8, 2015

arrived early hours in morn enjoyed our stay here hotel staff nice rood poor but was cheap enough to eat out, shopping was cheap to take home. we will be back next summer time. we stayed end of season so sun was not out much thanks to the house keeping staff they work very hard at there job!

Helpful?
Thank Lauraandgavin
Tiara B, Manager at Tiara Beach, responded to this review

Dear Lauraandgavin thank you for writing a review of your current stay at our hotel. We are glad to hear that you enjoyed your holiday and that we met all your expectations and wishes. Feedbacks always help us to improve our service and we want to make sure all guests are satisfied and feel comfortable. We thank you for being... More 

Durham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 5, 2015 via mobile

This was our first trip to Bulgaria & we throughly enjoyed our stay at the Tiara Beach. I can not fault the hotel on service, food & location. Our 5 year old daughter absolutely loved coming back to the "spotless" room to find the the different creatures that the maid had turned her towels into. Special mention to Vlad &... More 

Helpful?
Thank Scooby657
Tiara B, Manager at Tiara Beach, responded to this review

Dear Scooby657 thank you for taking your time to write to us following your recent stay at Tiara Beach. We are very pleased to know, that you have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that your comments are passed on to all those, who contributed to making your stay a more... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed October 3, 2015 via mobile

The staff at this hotel are so ignorant and the entertainment team are not much better either. I asked them about the kids club and I got told they were not there to entertain the kids just the adults. The swimming pool was full of algae it was disgusting so I took the kids to the inside pool and we... More 

Helpful?
2 Thank anne b
Tiara B, Manager at Tiara Beach, responded to this review

Dear anne b thank you for taking the time to write a review of your holiday at Tiara Beach. We apologize for not meeting your expectations on several occasions. We attach great importance to the friendliness and professionalism of our team. Your comment will be forwarded and discussed within the team. Nevertheless, we hope to restore your trust and hope... More 

nottingham
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 2, 2015 via mobile

Just stayed here for 9 nights and at first thoughts it was a nice hotel staff very helpful and friendly. The following days were not so positive. The pool is in dire need of a restoration as there are a lot of tiles missing and there are a few sharp edges The food was below average and repetitive and the... More 

Helpful?
2 Thank craigkeay
Tiara B, Manager at Tiara Beach, responded to this review

Dear craigkeay thank you for your honest feedback. We are very sorry to read that you were partly disappointed with your stay. We have taken your comments seriously as we want to make sure our guests feel comfortable. Your remarks will be shared with the respective department heads for improvement. We hope to get the chance to restore your trust.... More 

Beaminster, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 2, 2015

We spent a week at the Tiara beach hotel - and it was truly brilliant! Our flights landed rather late in Bourgas, but once we had been coached down to the hotel and checked in (a very quick and painless process), we were told that the Hotel restaurant would be opening for us shortly and when we went in we... More 

Helpful?
2 Thank IndeyP
Tiara B, Manager at Tiara Beach, responded to this review

Dear WeymouthOEC thank you for taking the time to share your experiences with us on TripAdvisor. We are very happy to hear that we met your expectations and wishes. We appreciate your kind words. We will pass on your praises to our entire team, especially to Kris and Simona. We hope to have the pleasure of welcoming you back. Kind... More 

2 reviews
3 of 5 stars Reviewed September 30, 2015 via mobile

Just being to Bulgaria stayed at Tiara Beach Hotel had lovely time, lovely people only to be ruined by passport control officials at Bourgas Airport. In our party of 5, three of us were people of colour and only three of us detained for almost half hour and our two friends both white British and the rest of travellers also... More 

Helpful?
Thank Harjit G
Tiara B, Manager at Tiara Beach, responded to this review

Dear Harjit G thank you for writing a review of your current stay at our hotel. We are glad to hear that you enjoyed your holiday and that we met all your expectations and wishes. Feedbacks always help us to improve our service and we want to make sure all guests are satisfied and feel comfortable. We thank you for... More 

Dorset, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 30, 2015

Just returned from a week staying at Tiara Beach hotel - and I can't say enough positive things about it! We arrived late at night, but as soon as we were checked in (which was quick and easy) we were told that food would be put on for us, and we found that the restaurant had stayed open and was... More 

Helpful?
Thank T W
Tiara B, Manager at Tiara Beach, responded to this review

Dear T W thank you for taking your time to write to us following your recent stay at our hotel. We are very pleased to know, that you have enjoyed your stay with us and that everything was to your entire satisfaction. Rest assured that your comments are passed on to all those, who contributed to making your stay a... More 

Uk
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 29, 2015

We have just come back from a weeks stay at the Tiara Beach Resort and loved it. There is a lot wrong with the hotel that they need to look at but our room was incredible and made up for everything. The hotel is situated on the end of Sunny Beach. It is a bit of a trek to the... More 

Helpful?
1 Thank DixieChick10
Tiara B, Manager at Tiara Beach, responded to this review

Dear DixieChick10 thank you for taking the time to write a honest review of you stay at Tiara Beach. We apologize for not meeting your expectations on several occasions. We attach great importance to the quality and variety of our meals. We’ll check our food quality and variety regularly in order to meet best our guests’ wishes according to standard.... More 

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